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Comfort Suites Tomball

2.5 of 5
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13636 Michel Rd, Tomball, TX 77375
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Comfort Suites Tomball
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Ranked #4 of 7 Hotels in Tomball
A recent review
5 of 5 stars reviewed 3 weeks ago
YatraGuruLosAngeles Los Angeles
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53 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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Los Angeles
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had stayed in this hotel when it opened. I had a business meeting in this area, I booked room thro' Choice and added my points. It has a very spacious, clean room with a good breakfast in morning. I will stay again.

Was this review helpful? Yes
Muhammad O, General Manager at Comfort Suites Tomball, responded to this review

Dear yatra Guru, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 28, 2015

We stayed at the Comfort Suites in Tomball, Texas, this past weekend. The staff is very friendly and helpful. The rooms and linens were clean. However, the property could use some sprucing up by corporate.

Was this review helpful? Yes
Muhammad O, General Manager at Comfort Suites Tomball, responded to this review

Dear Scotti Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Fort Worth, Texas
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed June 24, 2015

My young boys and I recently traveled with my husband for work and we were going to have a relaxing hotel stay while he was on the job. The smell that hit us in the face as soon as we walked in the building was like an air freshener that had molded and rotted and our room was no better.... More 

Was this review helpful? Yes
Muhammad O, General Manager at Comfort Suites Tomball, responded to this review

Dear Miranda, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Travelers are raving about these Tomball hotels

Esparza, Costa Rica
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 19, 2015

Very clean and well designed hotel. Good service. Nice comfortable rooms, is fairly new and well kept. Good location and within walking distance of shopping and restaurants. One of our regular places to stay when visiting friends in Tomball.

Was this review helpful? Yes
Muhammad O, General Manager at Comfort Suites Tomball, responded to this review

Dear Buceotico, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Southlake, Texas
Level Contributor
59 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed January 13, 2015 via mobile

I would go out of the way to find another location. My room reeked of mildew and the staff is less than accommodating. There wasn't any internet service in the room so the desk agent told me to work from the lobby. Huhhh? This should be a 00 rating.

Was this review helpful? Yes
Muhammad O, General Manager at Comfort Suites Tomball, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Rockies
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed November 18, 2014

Finding this property in the dark was a challenge. The sign is on the building, which is hidden from the road from a brake repair company, and the lighting on the side street is non-existant. The building is nice, but nothing over the top, as to be expected. I had called ahead to reconfirm two beds and a sofa bed,... More 

Was this review helpful? Yes
Muhammad O, General Manager at Comfort Suites Tomball, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Odenville, Alabama
1 review
2 of 5 stars Reviewed October 15, 2014

Beautiful hotel; soft, comfortable beds; very spacious; indoor pool and spa; but obviously they have had a major water event recently as the entire first floor reeks of mildew and mustiness. The smell brought me right back to post-Hurricane Katrina New Orleans and my house percolating in flood waters for many weeks. I had allergies and migraines the whole trip.... More 

Was this review helpful? Yes
Muhammad O, Manager at Comfort Suites Tomball, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Texas
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed August 3, 2014

This is one of the more expensive Comfort Suites my family and I have stayed in. For the price, I expect exceptional service but this is not the case. The rooms are hard to cool and there is no hot water. It seems as though they are overcharging customers while regulating room and hot water temperatures. I am a huge... More 

Was this review helpful? Yes 1
Harker Heights
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed July 16, 2014

Couldn't get past the awful smell that hits you in the face when you walk into the hotel. The room was dark and dingy with a "Bates Motel" feel. I'm not sure how they are getting away with charging such high rates when there are many hotels within15 miles that are MUCH nicer. I would do your research and steer... More 

Was this review helpful? Yes 1
Ridgeland, Mississippi
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed May 31, 2014

We stayed here for three nights while visiting my mother who had moved to a retirement center near here. Enjoyed our stay, although we were not there much. Better than average Motel. Everything worked. Clean. Large rooms. A nice place to stay. Breakfast included sausage, eggs and the usual. Nothing special but they did above average job trying. We will... More 

Was this review helpful? Yes 1
Muhammad O, General Manager at Comfort Suites Tomball, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Muhammad Owais... More 

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