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All 6 Tomball hotels

Comfort Suites Tomball

2.5 of 5 Hotel   |   13636 Michel Rd, Tomball, TX 77375
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Ranked #4 of 6 hotels in Tomball
A recent review
4 of 5 stars Reviewed May 31, 2014
MexicoBob25 Ridgeland, Mississippi
  • Reviews (45)
  • Photos (7)
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45 people have reviewed this hotel

Traveler rating
    15
    11
    9
    5
    5
See reviews for
13
6
3
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Texas
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This is one of the more expensive Comfort Suites my family and I have stayed in. For the price, I expect exceptional service but this is not the case. The rooms are hard to cool and there is no hot water. It seems as though they are overcharging customers while regulating room and hot water temperatures. I am a huge... More

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Harker Heights
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 16, 2014 via mobile

Couldn't get past the awful smell that hits you in the face when you walk into the hotel. The room was dark and dingy with a "Bates Motel" feel. I'm not sure how they are getting away with charging such high rates when there are many hotels within15 miles that are MUCH nicer. I would do your research and steer... More

Was this review helpful? Yes 1
Ridgeland, Mississippi
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed May 31, 2014

We stayed here for three nights while visiting my mother who had moved to a retirement center near here. Enjoyed our stay, although we were not there much. Better than average Motel. Everything worked. Clean. Large rooms. A nice place to stay. Breakfast included sausage, eggs and the usual. Nothing special but they did above average job trying. We will... More

Was this review helpful? Yes 1
Muhammad O, General Manager at Comfort Suites Tomball, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Muhammad Owais... More

Alvarado, Texas, United States
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed April 13, 2014

I was very disappointed at first. I made the reservation on the Choice Hotels website and thought that this "suite" had a partial room divider, as the description said it had. However, it is more like a wall treatment. There was no division in the room at all. I chose this hotel because of that very thing. We were attending... More

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Muhammad O, General Manager at Comfort Suites Tomball, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Garland, Texas
Top Contributor
54 reviews 54 reviews
26 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 10, 2014

Efficient check in. Friendly service. Nice sized and comfortable room. Nice shower head and towels. Loved the hot tub. Free breakfast just very standard. No standouts here. Adding oatmeal would be a plus. We would eat it and heard others mention it as well. Would stay here again. Only downside: the outer doors were never locked, even late at night.... More

Was this review helpful? Yes
Muhammad O, General Manager at Comfort Suites Tomball, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Muhammad Owais... More

Beaumont, Texas
1 review
5 of 5 stars Reviewed April 9, 2014

Excellent staff and Management. Very helpful and attentive. Would recommend to anyone. We were in town for medicla emergency of family member. Our special needs were all met. To the staff we say "thank you so much".

Was this review helpful? Yes
Muhammad O, General Manager at Comfort Suites Tomball, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Muhammad Owais... More

Tomball, Texas
1 review
2 of 5 stars Reviewed March 20, 2014

We had no internet connection. The wireless signal was too weak and too many people using, so we didn't have access. The business center printer was out of toner, so printer was not usable. This was one of the more expensive Comfort Suites I have been to, yet the beds were WAY to soft, low water pressure, and no hot... More

Was this review helpful? Yes
Muhammad O, General Manager at Comfort Suites Tomball, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Wallingford, Ct Usa
Contributor
11 reviews 11 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 16, 2013

We couldn't have stayed in a nicer place with a great value, than our 2 night stay in Tomball, Texas. Very clean, quiet, wonderful breakfast, near stores and restaurants, etc. The staff couldn't have been more helpful. They even had homemade cookies on the counter for an evening snack each night.

Was this review helpful? Yes 1
Pearland, Texas
1 review
3 of 5 stars Reviewed June 29, 2013

The hotel was clean and the staff was friendly. However, my kids were disappointed that they couldn't use the indoor pool. While well maintained, the pool was very cold. Even the hot tub was freezing cold. We asked at the front desk, and they simply stated that the pool isn't heated. However, they did say that the hot tub was... More

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Kilgore, Texas
Top Contributor
159 reviews 159 reviews
32 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed May 15, 2013

Room was booked by our company. Found the attendant to be very nice and helpful. Room was clean and roomy. Hotel is near many different restaurants and store. Very well located. Would stay here again if in the area.

Was this review helpful? Yes 1
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Additional Information about Comfort Suites Tomball

Address: 13636 Michel Rd, Tomball, TX 77375
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Tomball
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Tomball 2.5*
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Also Known As:
Tomball Comfort Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the Comfort Suites, a brand new 55 all-suites hotel, recently opened in December 2007. The Comfort Suites hotel is conveniently located a couple of blocks from Tomball Medical and Cancer Center. The hotel is just one mile from Tomball College. Our location is convenient to Cynthia Woods Mitchell Pavilion, Bear Creek Golf World, Champions Golf Course, SplashTown Water Park in Spring, Sam Houston Horse Track, Reliant Center and Minute Maid Park. You'll enjoy shopping at the Willowbrook Mall, located just 15 minutes way. In addition, the historic downtown area features numerous antique shops and boutiques. ... more   less 
Number of rooms
55

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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