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Hampton Inn & Suites Tomball

2.5 of 5 14100 Medical Complex Dr., Tomball, TX 77377
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Certificate of Excellence 2014
Hampton Inn & Suites Tomball
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Hampton Inn & Suites Tomball
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123 reviews from our community

Traveler rating
    69
    41
    8
    4
    1
See reviews for
38
23
6
41
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hampton Inn & Suites Tomball
See the most recent reviews
Chermside, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 21, 2014

Excellent service. Good location and very friendly staff. Outstanding service provided by housekeeping staff. The complimentary breakfast and high speed wifi in the rooms is very convenient. I would recommend the hotel to anyone.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Zach E, General Manager at Hampton Inn & Suites Tomball, responded to this review

Thank you for the great review! I will be sure to pass on to the rest of the staff how much you appreciated their hard work. More 

caribbean
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed September 20, 2014

Stayed at this hotel for one week during a business trip. Rooms were clean and spacious (I stayed in a studio suite). The breakfast was just OK not anything great, maybe because it was free. The only downside to staying in Tomball if you do not have a vehicle is taxis are difficult to get and there is usually a... More 

Was this review helpful? Yes 1
Zach E, General Manager at Hampton Inn & Suites Tomball, responded to this review

Thank you for the review. I appreciate a good honest review. I would love any extra suggestions to make our breakfast better. If you have time please send me a quick email with some suggestions. My email is zach.erdman@hilton.com. Thank you for staying with us and hopefully you will be back soon! More 

Laurel, Montana, United States
Contributor
20 reviews 20 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 25, 2014

I'm a memeber of the Hilton chain because I usually get a great room and great service with amenitites that make being away from home a little better. I was not recognized as a Hilton Honors member. I get that it doesn't mean much but I actively look for this chain when I travel. I was in the middle of... More 

Was this review helpful? Yes 1
Zach E, Manager at Hampton Inn & Suites Tomball, responded to this review

I apologize for the inconsistency that our staff showed during your stay. I appreciate your honest review. I hope that you will give us another opportunity to show you how we can exceed your expectations! I look forward to hopefully seeing you soon on a more upbeat business trip! More 

Los Angeles, California
Top Contributor
101 reviews 101 reviews
54 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed August 20, 2014

Very nicely updated Hampton. Staff was nice and I was able to rest well on a comfortable bed and no noise. Walking distance (5 min) to Applebees and other stores. I did not have the breakfast or use the workout room or pool but it all looked nice. A good selection of beverages and snacks at the front desk.

Was this review helpful? Yes 1
Zach E, General Manager at Hampton Inn & Suites Tomball, responded to this review

Thank you for the excellent review! I hope to see you back at our Hampton Inn & Suties soon! More 

Midland, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 15, 2014

The hotel was well cared for with a nice quiet location. The breakfast was pretty decent and the coffee was better. I will stay at this hotel again when I travel to Tomball. The Hilton brand rarely disappoints.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Zach E, General Manager at Hampton Inn & Suites Tomball, responded to this review

I'm glad you liked our hotel. If you have time I would love for you to send me an email with any improvements that would earn us that last star. My email is zach.erdman@hilton.com. I look forward to hearing from you and hopefully seeingyou back at the property soon! More 

1 review
4 of 5 stars Reviewed August 14, 2014

This hotel did what I needed it to do. Be a base for my business trip. The room was always clean and tidy, and I got a little note from the house keeping staff every day, wishing me a good and happy day. Complementary internet was a plus, with a good reliable wifi connection throughout the hotel, even in certain... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Zach E, General Manager at Hampton Inn & Suites Tomball, responded to this review

Thank you for writing a review. I would love to hear your thoughts on improving our breakfast. If you have a free moment please feel free to email me I would appreciate it! My email is zach.erdman@hilton.com. I hope to see you back at the hotel soon! More 

Tomball, United States
1 review
3 of 5 stars Reviewed August 12, 2014

Could have stayed next door at LaQuinta for cheaper. Room small, toilet hard to flush. Staff not friendly. No real coffee in the room (only decaf). Breakfast nice. Pool nice. Expected more from Hampton Inn

Review collected in partnership with Hampton

Was this review helpful? Yes
Zach E, General Manager at Hampton Inn & Suites Tomball, responded to this review

Thank you for reviewing our hotel . I apologize for missing the mark during your stay. We strive to make sure every guest has an excellent stay. I hope you will give us another opportunity to prove to you that our Hampton can meet and even exceed your expectations. More 

Portland, United States
1 review
4 of 5 stars Reviewed August 10, 2014

This hotel has recently been updated and is AWESOMELY done. I normally stay at Marriott because I know I will get elegant no matter what and this is right up there with that. Only complaint I have is the pillows were very thin and had to use 2-3 to make myself comfortable during the night.

Review collected in partnership with Hampton

Was this review helpful? Yes
Zach E, General Manager at Hampton Inn & Suites Tomball, responded to this review

Thank you for the great review! We will definitely be going around and making sure our pillows are up to our high standards. Thank you for staying with us and we hope to see you again soon! More 

Los Angeles, California
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 5, 2014

Although it was a little hard to find, this hotel actually exceeded my expectations. The housekeeping staff was friendly and helpful. Not many smiles at the front desk though. My room was clean, spacious and very quiet. Once you get to know the area you'll discover shopping and restaurants are very near.

Was this review helpful? Yes
Zach E, General Manager at Hampton Inn & Suites Tomball, responded to this review

Thank you for reviewing your stay. I'm glad you were pleased with most of your stay. I apologize for falling short at the front desk, I hope that we will have another opportunity to display our Hamptonality for you. More 

Lafayette, LA, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 1, 2014

The location was perfect for my business needs with easy access to and from hotel. The room was clean and the beds were fantasticly comfortable with plenty of pillows. The bathroom spacious and clean. Plenty of room to do work with nice chair at desk.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Zach E, General Manager at Hampton Inn & Suites Tomball, responded to this review

Thank you for the great review! I would love to hear how we can earn that 5th star. If you have the time, please feel free to email me at zach.erdman@hilton.com. We hope to have you back at the property soon! More 

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Additional Information about Hampton Inn & Suites Tomball

Address: 14100 Medical Complex Dr., Tomball, TX 77377
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Tomball
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Tomball 2.5*
Number of rooms: 81
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Also Known As:
Hampton Inn And Suites Tomball
Hampton Inn & Suites Tomball Hotel Tomball

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