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Hampton Inn & Suites Tomball

2.5 of 5 14100 Medical Complex Dr., Tomball, TX 77377
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Certificate of Excellence 2014
Hampton Inn & Suites Tomball
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Hampton Inn & Suites Tomball
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137 reviews from our community

Traveler rating
    79
    43
    9
    5
    1
See reviews for
43
26
6
45
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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Nashville, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel was conveniently located to the area of town I had most appointments. The staff was extremely helpful and seemed to care about my comfort and satisfaction. Everything was good except the toilet would get stuck and run continuously. I reported the problem and a manager looked at the toilet and said he would have maintenance look at it,... More 

Review collected in partnership with Hampton

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2 reviews
2 of 5 stars Reviewed 2 weeks ago

As diamond member, I see a lot of properties and have actually stayed here twice before. The issue I had this time was the overall cleanliness of the room. The room was very musty and had mold in the shower. There was a used coffee pack in the coffee maker from a previous guest. The bed was very uncomfortable-not the... More 

Was this review helpful? Yes
Zach E, General Manager at Hampton Inn & Suites Tomball, responded to this review

I apologize about your recent lackluster stay. That is not up to our high standards that I am sure you have seen in your previous stays. I have addressed the issue. I would like to make it right for you. As always at all Hampton's we have the 100% satisfaction guarantee. Please shoot me a quick email at zach.erdman@hilton.com Thank... More 

loisgriffin_ri
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I love to travel, as a travel agent I am fortunate to be able to do it quite often. The only travel that truly stinks is going to a funeral. My grandfather passed away after an amazing 88yrs and we had a ton of family who wanted to honor him and be with my grandmother at this sad time. I... More 

Was this review helpful? Yes
Zach E, General Manager at Hampton Inn & Suites Tomball, responded to this review

Thank you so much for the great review. We're sorry again for the loss of your grand father, but despite the reason you were down here, my staff and I appreciate the review you left us. It's our job to be warm and welcoming and I'm just glad we were able to do that for you in your and your... More 

Honeoye Falls, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This was one of my most pleasant hotel stays. I was treated as a valued guest with very personalized service and attention. I was greeted with handwritten note(s), and even had warm cookies and milk delivered to my room, without even asking! Really takes the sting out of business travel!

Review collected in partnership with Hampton

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Zach E, General Manager at Hampton Inn & Suites Tomball, responded to this review

Thank you for the review, we try our bests to treat every guest like the valued guests they are. We hope to see you again!! More 

San Diego, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Thanks to the Great staff at the Tomball Hampton Inn and Suites. The front desk clerk Dylan was extremely professional and very polite. This hotel is an excellent place to stay if you are going to be in the Tomball area. I have now stayed here twice with my wife and children. Both time have been very pleasurable.

Was this review helpful? Yes
Zach E, General Manager at Hampton Inn & Suites Tomball, responded to this review

Thank you for the review, and Dylan thanks you along with the rest of the staff. We're glad you chose our hotel the two times you have stayed here, and we can't wait to see you again! More 

Tomball, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I took my wife for an "in-town vacation" for her birthday and we spent the weekend here. The morning breakfast was fresh and different each day. We took advantage of the 24x7 coffee & tea down in the lobby. Everything was great and we really enjoyed our time away from home. Thanks, Harold

Review collected in partnership with Hampton

Was this review helpful? Yes
Zach E, General Manager at Hampton Inn & Suites Tomball, responded to this review

Thank you for the review, my staff and I are glad to hear that you enjoyed your weekend away from home. Happy late birthday to your wife! We hope to see you sometime again! More 

1 review
5 of 5 stars Reviewed January 26, 2015

We stayed here for about a week and the staff was extremely helpful and friendly. The rooms are clean and they do a nice job with breakfast also. The manager was excellent and went out of his way to make our stay more enjoyable. Great hotel!

Was this review helpful? Yes
Houston, United States
1 review
5 of 5 stars Reviewed January 12, 2015

Stayed two nights on a business trip and it was a great experience. The bed was very comfortable and the breakfast foods were varied and tasteful. Everyone was friendly, knowledgeable and helpful. I will not hestitate to stay at the Hampton Inn in the future. Thanks

Review collected in partnership with Hampton

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Pickerington
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 10, 2015

We stayed here while visiting our son's family in Tomball. Enjoyed our stay at the Hampton Inn. Very clean and comfortable. Staff very helpful. Breakfast was one of the better ones of this type. Great location in Tomball.

Review collected in partnership with Hampton

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Bryan, Texas
Contributor
18 reviews 18 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed January 6, 2015

Overall the hotel is ok. Location for what I was there for was good. However, I was not impressed with the staff or the overall attention to customer satisfaction. I got to the hotel. First rattle out of the box I went for ice...the machine on my floor was broken. This was on Friday, I went to the desk and... More 

Was this review helpful? Yes
Zach E, General Manager at Hampton Inn & Suites Tomball, responded to this review

I appreciate you sending in a review. It is how we get better as a hotel. I remember talking with my head engineer about this ice machine that friday. Unfortunately it was something that we had to call in a 3rd party to fix. I will be addressing the importance of passing on information at shift change and writing it... More 

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Additional Information about Hampton Inn & Suites Tomball

Address: 14100 Medical Complex Dr., Tomball, TX 77377
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Tomball
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Tomball 2.5*
Number of rooms: 81
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Also Known As:
Hampton Inn And Suites Tomball
Hampton Inn & Suites Tomball Hotel Tomball

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