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Hampton Inn & Suites Tomball

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14100 Medical Complex Dr., Tomball, TX 77377
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Hampton Inn & Suites Tomball
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Hampton Inn & Suites Tomball
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160 reviews from our community

Traveler rating
    96
    48
    10
    5
    1
See reviews for
54
30
8
47
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Baku, Azerbaijan
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed a week in Hamptonn Inn for a business purpose. Nice and clean rooms with microwave, coffee machine and free WiFi. I have enjoyed breakfast as I love open buffets. Front desk is very friendly. Self service laundry is located downstairs and detergent can be picked up from desk. Overall it is good place to stay and I am... More 

Was this review helpful? Yes
Springfield, Illinois
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

There are no negatives at this hotel - the staff are fantastic, rooms clean and bright, all the amenities were great. The breakfast was the best hotel breakfast and breakfast eating area I have ever experienced. We were very very pleased. Wifi worked great, laundry facilities available (machines are free!) and it is immediately off the highway so were could... More 

Was this review helpful? Yes
Zach E, General Manager at Hampton Inn & Suites Tomball, responded to this review

Thank you for excellent Review! We can't wait for you to return to our property we always love repeat guests! More 

New York City, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed here for a night on business. Good location off a highway yet behind the hotel you can walk to restaurants and shopping. Kept very clean, and the Hampton Inns always serve a good breakfast! Plus coffee, tea and chocolate chip cookies for an afternoon snack.

Was this review helpful? Yes
Zach E, General Manager at Hampton Inn & Suites Tomball, responded to this review

Thank you for the good review! We always like to hear back from our guests. Is there anything in particular we could have done to earn that last star in service? I would love to hear from you, just shoot me an email at zach.erdman@hilton.com. Thank you! More 

Austin, Texas
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Pretty great hotel for the location! I had to be in Tomball for a wedding and stayed two nights. On the second night my room smelled like smoke - they paid for my room and found another one for me to sleep in after a last-minute cancellation. The bed was also comfy and the room was clean. Can't complain!

Was this review helpful? Yes
Zach E, General Manager at Hampton Inn & Suites Tomball, responded to this review

Thank you for the great review. As a non-smoking facility we try our best to keep people from smoking in the building. It can be tough to pin point where it is coming from but I am glad we were able to make it right for you! Thank you for staying with us! We hope to see you again soon! More 

Katy, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The Hampton Inn & Suites in Tomball exceeded my expectation, by far the best hotel I have stayed at, super clean, friendly staff, accommodating, great work out room, everything was No. 1 the BEST BEST

Review collected in partnership with Hampton

Was this review helpful? Yes
Zach E, General Manager at Hampton Inn & Suites Tomball, responded to this review

I appreciate the great review! I will be sure to pass it on to my staff. We try our hardest to make your stay with us the absolute BEST! We hope to see you again soon! More 

1 review
3 of 5 stars Reviewed 4 weeks ago

You may not get what you asked for as we were promised an adjoining room which we did not get. We also requested a kind sized bed and did not get that either. The front desk didn't seem to know what was going on other than they can not guarantee anything. Also watch out for dirty underwear lurking around on... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Zach E, General Manager at Hampton Inn & Suites Tomball, responded to this review

Thank you for the review. Reviews are how we get better as a team. I would like to apologize for the issues you had during your stay. That is very uncharacteristic of our hotel. I would like to make it right. Please send me an email at zach.erdman@hilton.com More 

Dumas, Texas
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed April 21, 2015

beds are comfortable, rooms are very clean and quiet....even those that face the tollway, they have a mini frig, microwave and coffee maker, breakfast has quite a variety but if you stay longer than a week it could get repetitive, pool is small but nice, parking lot is small but adequate, front desk friendly and breakfast lady is just the... More 

Was this review helpful? Yes
Zach E, General Manager at Hampton Inn & Suites Tomball, responded to this review

Thank you for the great review. I am glad you enjoyed your stay with us. I will make sure the breakfast staff knows how much you appreciated them. We hope to see you again soon! More 

Driftwood, United States
1 review
5 of 5 stars Reviewed April 21, 2015

We have been staying at Hampton Inns for the past several years and have not been disappointed in staff or management. Rooms are always clean and fresh. We like the fitness rooms and breakfast buffets. The quality of service and price for rooms is very reasonable.

Review collected in partnership with Hampton

Was this review helpful? Yes
Zach E, General Manager at Hampton Inn & Suites Tomball, responded to this review

Thank you for the great review! I am glad to hear our hotel lived up to your expectations for Hampton inns. We certainly hope to see you again the next time you're in town! More 

San Angelo, Texas
Contributor
11 reviews 11 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 20, 2015

Stayed three nights. Outstanding breakfast with a different selection offered each morning -- all delicious! Room very clean, king size bed very comfortable, HD TV with satellite, and the service was great. Two elevators that were quick and efficient for a small hotel was a big plus. Did not have to wait long at all. The fitness center was clean... More 

Was this review helpful? Yes
Zach E, General Manager at Hampton Inn & Suites Tomball, responded to this review

Thank you for the great review! I am pleased to hear you found our fitness center above average. We hope to see again soon! More 

Beaumont, Texas
Top Contributor
104 reviews 104 reviews
23 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed April 19, 2015

This hotel was very accommodating, stayed there with a large group on a motorcycle ride. The staff was very friendly, and the rooms were very clean. The breakfast was the usual buffet style, that is offered everywhere.

Was this review helpful? Yes
Zach E, General Manager at Hampton Inn & Suites Tomball, responded to this review

Thanks for the great review! We hope to see you and your motorcycle group again next year! More 

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