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Hampton Inn & Suites Tomball

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14100 Medical Complex Dr., Tomball, TX 77377
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Hampton Inn & Suites Tomball
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167 Reviews from our TripAdvisor Community

Traveler rating
    102
    48
    10
    5
    2
See reviews for
58
30
8
49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (167)
  • Mar-May only
    (52)
  • Jun-Aug only
    (38)
  • Sep-Nov only
    (35)
  • Dec-Feb only
    (42)
All months
The South
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We highly recommend this hotel. The staff was very friendly and always strived to meet our needs. The spacious lobby was a wonderful place for our family to gather to visit. The beds were very comfortable and the rooms were a nice size. We would definitely stay here again.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Calgary, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed here from June 7 to 12th the staff was very friendly and the Internet speed was fast enough for me to conduct my business. Place was clean and breakfast was sufficient (considering it is free). It is right off the new 249 freeway so it is an easy off and back on as well. I would recommend staying... More 

Review collected in partnership with Hampton

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Indianapolis, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The front desk personnel were very helpful, I was able to check in early and free up the rest of the afternoon. The room was clean and well supplied. I recommend this hotel. The hotel location was very convenient to the areas I needed to visit.

Review collected in partnership with Hampton

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Tx
Top Contributor
59 reviews 59 reviews
30 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This seems to be a new hotel. We were there for our grandson's baseball tournament so did not spend hardly any time in the room. Room was large and very clean. Staff was very helpful and friendly and always acknowledged us as we came and went. Breakfast was better than the usual hotel fare. Fresh strawberries and pineapple chunks, cheese... More 

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Wortham, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

Both families stayed at the Hampton for 2 nights. Was very accommodating for my grandson and his future wife. No complaints. Every staff member that we encountered was very helpful and courteous. Even the shuttle service was nice and convenient.

Review collected in partnership with Hampton

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Zach E, General Manager at Hampton Inn & Suites Tomball, responded to this review

Thank you for writing such a nice review. We are glad your grandson and his wife were able to enjoy staying with you at our property. If you ever make it back to Northwest Houston we would love to have you again! More 

Atlanta, United States
1 review
5 of 5 stars Reviewed May 31, 2015

The manager - Diane - is by far the best managerial experience I have had at any hotel in the past. Our reservation was messed up for the first night - not clear whether it was my fault or an internet SNAFU. - Regardless - she worked hard to make sure the rest of my teams week was great. This... More 

Review collected in partnership with Hampton

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Zach E, General Manager at Hampton Inn & Suites Tomball, responded to this review

Hello Steve! Thank you for the great review. Diane truly is one of those special hospitality managers. I'm glad we could get everything corrected for you and that you had a great rest of your week. We hope you guys can come back again! More 

Baku, Azerbaijan
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 26, 2015

I stayed a week in Hamptonn Inn for a business purpose. Nice and clean rooms with microwave, coffee machine and free WiFi. I have enjoyed breakfast as I love open buffets. Front desk is very friendly. Self service laundry is located downstairs and detergent can be picked up from desk. Overall it is good place to stay and I am... More 

Was this review helpful? Yes
Zach E, General Manager at Hampton Inn & Suites Tomball, responded to this review

Thank you for reviewing our hotel! We are glad that you enjoyed so many of our amenities. We have a lot of guests that enjoy the free guest laundry. How can we earn that 5th star when you return? Feel free to email me at zach.erdman@hilton.com, we are always looking to improve! We are looking forward to you coming back! More 

Springfield, Illinois
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed May 20, 2015

There are no negatives at this hotel - the staff are fantastic, rooms clean and bright, all the amenities were great. The breakfast was the best hotel breakfast and breakfast eating area I have ever experienced. We were very very pleased. Wifi worked great, laundry facilities available (machines are free!) and it is immediately off the highway so were could... More 

Was this review helpful? Yes
Zach E, General Manager at Hampton Inn & Suites Tomball, responded to this review

Thank you for excellent Review! We can't wait for you to return to our property we always love repeat guests! More 

New York City, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 19, 2015

Stayed here for a night on business. Good location off a highway yet behind the hotel you can walk to restaurants and shopping. Kept very clean, and the Hampton Inns always serve a good breakfast! Plus coffee, tea and chocolate chip cookies for an afternoon snack.

Was this review helpful? Yes
Zach E, General Manager at Hampton Inn & Suites Tomball, responded to this review

Thank you for the good review! We always like to hear back from our guests. Is there anything in particular we could have done to earn that last star in service? I would love to hear from you, just shoot me an email at zach.erdman@hilton.com. Thank you! More 

Austin, Texas
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 3, 2015

Pretty great hotel for the location! I had to be in Tomball for a wedding and stayed two nights. On the second night my room smelled like smoke - they paid for my room and found another one for me to sleep in after a last-minute cancellation. The bed was also comfy and the room was clean. Can't complain!

Was this review helpful? Yes
Zach E, General Manager at Hampton Inn & Suites Tomball, responded to this review

Thank you for the great review. As a non-smoking facility we try our best to keep people from smoking in the building. It can be tough to pin point where it is coming from but I am glad we were able to make it right for you! Thank you for staying with us! We hope to see you again soon! More 

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