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Palace Inn Tomball

1437 Keefer Road, off FM2920 and FM249, Tomball, TX 77375 (Formerly Super 8 Tomball)
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Palace Inn Tomball
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Ranked #7 of 7 Hotels in Tomball
A recent review
5 of 5 stars Reviewed November 19, 2012
Eli V San Antonio, Texas, United States
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19 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (19)
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    (5)
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    (3)
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    (9)
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1 review
1 of 5 stars Reviewed December 23, 2014

We're told we were booking a room with queen size beds. When we arrived we noticed the beds were full size on queen size mattresses. The pillows were filthy and when we asked for a refund we were told no! Not happy with service or room! Yuck to dirty to stay! Book elsewhere'

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Las Ve
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed October 25, 2013

Stayed one night, got lots of bites and an allergic reaction. LACK OF CLEANLINESS. Sheets had stains, hair from other customers, floors were dirty, TV was broken, and more. Paid through hotels.com, front desk tried to charge us again and didn't understand we already paid. Horrible experience, I will never stay here again, and would recommend no one else stays... More 

Was this review helpful? Yes 4
Collin County, texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 22, 2013

Booked through hotwire, so I had a confirmation number and receipt. I called since I was delayed with my roommate to arrive before me. I wanted her to check in and obtain the room key The guy at the desk could not "find" my reservation. Then he found my reservation and told me my confirmation number was not a confirmation... More 

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Houston, Texas
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed October 14, 2013

My husband & I stayed two nights & this hotel to attend the opening day of the Renaissance. It was a good location, about 20-30 minutes away. I booked these nights on Hotels.com. And already paid for it. Always read reviews, I didn't & should've. I originally booked one bed. When we arrived we didn't like the look of the... More 

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Grove, Oklahoma
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed August 26, 2013

Well, the front desk guy barely spoke English, after 30 min he told us to pay for a week and he'd refund the last day if we didn't use it because with my husbands job we do not always know when we will be leaving, so we did. We did end up leaving a day early and he refused to... More 

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1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 4, 2013

I stayed at this hotel with my kids and had a horrible experience! While there, we saw roaches running all over the place and later on that night, we discovered that there was an infestation of bedbugs. They were crawling all around the bed and I had to contact the front desk to tell them about it. However, the guy... More 

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San Antonio, Texas, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 19, 2012

this hotel is newly renovated.the pressure in the showers are great.water comes out good and hot.very relaxing hotel room, great area because your close to restaurants, shopping centers, about 25 min to the Renaissance Festival, and just across the street is HEB..for those who do not know what HEB is , the best supermarket in Texas.Security is great and owners... More 

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Midlothian, Texas
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed November 14, 2012

Our stay at this property started off on a bad note. We were left standing in the lobby for nearly 30 mins before someone came out from the back to acknowledge and check us in. That 30 mins was time we didn't have since we were running late for the wedding we came to attend. With the exception of the... More 

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Austin, Texas, United States
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed November 5, 2012

I booked this hotel because it had received good reviews, but it changed ownership recently to "The Palace" and is under new management. The sheets were pink (appearing to have been laundered incorrectly) and the breakfast was almost non-existent and ended at 9:00 on the weekends. Walls are very thin and conversations from adjacent rooms could be heard as well... More 

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Schulenburg
Level Contributor
27 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed October 8, 2012

Nice place, convenient to Houston area and freeways. Nearby restaurents are OK. Will probably stay here again on my next visit to NW Houston.

Review collected in partnership with Super 8

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