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Hilton Garden Inn Houston/The Woodlands

Certificate of Excellence
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9301 Six Pines Drive, The Woodlands, TX 77380
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1 room 1 adult
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Hilton Garden Inn Houston\/The Woodlands
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391 Reviews from our TripAdvisor Community

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2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Hotel has excellent location. You can find numerous restaurants around the hotel.In addition, The Woodlands mall and Market Street are couple blocks away from this location. Guest service agent Erika has amazing customer service. I hope she will be rewarded for providing great customer service.

Helpful?
Thank Sargis M
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had a beautiful King Jr Suite with a pool side view. From the front desk agents (Erika,Tiffany) to the bar service with Jeremy EVERYTHING was outstanding. I want to thank Blake for being so accommodating, out going and just having a smile 24-7.

Helpful?
Thank Amanda H
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel was close to the Woodlands Mall and favorite dining places. The staff members were very friendly and professional. My family and I would stay there again. No complaints. I did think the breakfast was a little high for a 5 year old so the family skip that but found the microwave and mini fridge to work just fine... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Danny G
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Very clean and friendly staff. Great price on room. Had no issues with my hotel stay. Room was clean and the bed is very comfotable to sleep in. Had plenty of hot water for the shower. I didn't use any of the amenaties at this hotel. I was only here for 1 day. But the pool area is very nice.... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jerry S
Mumbai, India
1 review
5 of 5 stars Reviewed 3 weeks ago

This was a perfect hotel I looked forward to during my visit to Houston. Perfect location, excellent service and excellent hospitality. Very close to the shopping area where you have all major brand outlets as well as woodland mall. This hotel is the perfect fit for anyone traveling to Houston for business/family.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Mehul B
Chevy Chase, Maryland
1 review
2 of 5 stars Reviewed January 6, 2016 via mobile

Our room was not cleaned two of the six nights we were there. Our sheets were put on sideways one day so we had to remake the bed. Our bill was not under our door the morning we checked out. Hash browns hard and dry. The front desk staff offered us a free breakfast (which we couldn't use) and said... More 

Helpful?
Thank dugong3
Management response:

Greetings from The Woodlands, Texas! We apologize for any of the service challenges that occurred during your stay. We have forwarded the challenges to our Front Office, Housekeeping and Food & Beverage Team Leaders. I would like to address your concerns, please contact the hotel at 281-364-9300. Blake Jones Guest Services Manager Blake.Jones@Hilton.com More 

Allen, United States
1 review
5 of 5 stars Reviewed January 5, 2016

This hotel was really great and high quality...the lobby and amenities are very nice, the room was spacious, bed and pillows were comfy and the staff really friendly and accommodating! It was at the level of a full Hilton, Hyatt or Marriott.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Cynthia C
San Antonio, United States
1 review
4 of 5 stars Reviewed December 28, 2015

Staff greeted us in a very friendly and efficient manner. Very accommodating. Room was clean although had a very musty smell. Beds were below average. Overall, pretty nice hotel. Location is ideal for the Woodlands area. Plenty to do in the area.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Joseph H
New Orleans, Louisiana, United States
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed December 17, 2015

I've stayed in this property a number of times. It's a great Woodlands location, the rooms are quiet, and the wifi is reasonably fast. The kitchen and bar are accommodating, and the staff is fantastic. I'll be staying here on my next visit.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank bobbyoakes
Blythewood, South Carolina
Level Contributor
86 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed December 11, 2015

Upon checking in the staff was extremely welcoming and professional. The room was clean and the beds were comfortable. The restaurant served a great breakfast and was everything that I would expect from a Hilton Brand.

Helpful?
Thank conley1234
Questions? Get answers from hotel staff and past guests. Ask a question

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