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BEST WESTERN PLUS The Woodlands

2.5 of 5
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17081 I 45 South, The Woodlands, TX 77385
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BEST WESTERN PLUS The Woodlands
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Ranked #14 of 17 Hotels in The Woodlands
A recent review
3 of 5 stars reviewed 5 days ago
Suzette F Albuquerque, United States
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156 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Albuquerque, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

Overall the room was nice and clean. Did sleep well; comforatable bed. Appreciated the free wi-fi. Very helpful when traveling for business. The breakfast layout and selection could use a lot of improvement. Poor selection, taste and presentation.

Review collected in partnership with Best Western

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1 review
3 of 5 stars Reviewed 5 days ago NEW

Stay was good, our room needed some painting but no big deal, breakfast food average, our room faced the freeway could hear trucks go by at times, but the stay was still ok, front desk was very helpful

Review collected in partnership with Best Western

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Houston, United States
1 review
3 of 5 stars Reviewed 1 week ago

Chose this hotel for it's location to an event I was attending nearby. Front desk very helpful and friendly but disappointed that my room wasn't ready until after 4:30 p.m. instead of usual check-in time of 3:00 p.m. When I was finally given a room, it was already occupied with a guest. It was embarrassing and awkward to walk into... More 

Review collected in partnership with Best Western

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Austin, Texas, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I needed a short stay to visit family in the area and this location fit great! Pricing and locations around that areas can be a bit unpredictable, though this Best Western had the best rate at the time. Timing is usually the best strategy for booking around this area. If you aren't careful you could end up with rates comparable... More 

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Florence, United States
1 review
5 of 5 stars Reviewed June 24, 2015

The room was very clean and comfortable. The staff was friendly and answered all my questions about near by places. Breakfast was great. You have to try the Texas shaped waffles. The area was kept very clean and stocked.

Review collected in partnership with Best Western

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Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 20, 2015

Our stay was very nice. The breakfast eggs were hot and the buffet had a wide variety of choices. The room was clean with a new shower. Small refrigerator and microwave, but no sink other than bathroom but that is okay. One of the stairways smell like paint, but they were remodeling that part. Checkout was very smooth. Located just... More 

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Mansfield, Texas
Level Contributor
3 reviews
3 of 5 stars Reviewed June 19, 2015

When we arrived, the girl that checked us in seemed to have an attitude. Later that night, my brother called the front desk to ask for a blanket, she said they didn't have any. What kind of hotel doesn't have extra blankets? Our fridge did not work, we told the front desk and they said it would be fixed. When... More 

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bwthewoodlands, General Manager at BEST WESTERN PLUS The Woodlands, responded to this review

I really do apologize for your inconvenience during your stay here at the Best Western PLUS. I will be checking on why there were no extra blankets since we do have extra blankets. I am personally looking into why the fridge was not working. We pride ourselves in making sure that every room is clean and in working order. More 

Boston
Level Contributor
66 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed June 8, 2015

Great hotel, ultra friendly staff and the location was excellent. Close enough to a Gas Station and Store you can walk too, Costco if you want a case of Water, Great Restaurants nearby and the room was comfy. King Bed in the corner which was quiet and peaceful. ( One night someone was stomping around upstairs ) All in all... More 

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bwthewoodlands, General Manager at BEST WESTERN PLUS The Woodlands, responded to this review

Thank you for your review. We make sure that we keep our hotel very clean and comfy for all guest. I am sorry that you did not get a chance to enjoy our inviting pool. Please feel free to come back for a leisure stay and enjoy the other amenities that we have, including the pool. More 

Minnesota
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 5, 2015

Being from Minnesota not knowing what to expect I gambled and won. Attractive accommodations and helpful staff. Stayed three evenings and found it homey and welcoming. Would stay at hotel again. Breakfast more than adequate.

Review collected in partnership with Best Western

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Santa Monica, United States
1 review
5 of 5 stars Reviewed June 5, 2015

This is my first time staying at a best western. It was very pleasant and the staff was very friendly. The rooms were clean and the bed very comfortable. The breakfast was good but could use some more items.

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