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BEST WESTERN PLUS The Woodlands

2.5 of 5
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17081 I 45 South, The Woodlands, TX 77385
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BEST WESTERN PLUS The Woodlands
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Ranked #13 of 17 Hotels in The Woodlands
A recent review
5 of 5 stars reviewed 1 week ago
James F Florence, United States
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152 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Florence, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

The room was very clean and comfortable. The staff was friendly and answered all my questions about near by places. Breakfast was great. You have to try the Texas shaped waffles. The area was kept very clean and stocked.

Review collected in partnership with Best Western

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Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Our stay was very nice. The breakfast eggs were hot and the buffet had a wide variety of choices. The room was clean with a new shower. Small refrigerator and microwave, but no sink other than bathroom but that is okay. One of the stairways smell like paint, but they were remodeling that part. Checkout was very smooth. Located just... More 

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Mansfield, Texas
Level Contributor
3 reviews
3 of 5 stars Reviewed 1 week ago

When we arrived, the girl that checked us in seemed to have an attitude. Later that night, my brother called the front desk to ask for a blanket, she said they didn't have any. What kind of hotel doesn't have extra blankets? Our fridge did not work, we told the front desk and they said it would be fixed. When... More 

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bwthewoodlands, General Manager at BEST WESTERN PLUS The Woodlands, responded to this review

I really do apologize for your inconvenience during your stay here at the Best Western PLUS. I will be checking on why there were no extra blankets since we do have extra blankets. I am personally looking into why the fridge was not working. We pride ourselves in making sure that every room is clean and in working order. More 

Boston
Level Contributor
66 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great hotel, ultra friendly staff and the location was excellent. Close enough to a Gas Station and Store you can walk too, Costco if you want a case of Water, Great Restaurants nearby and the room was comfy. King Bed in the corner which was quiet and peaceful. ( One night someone was stomping around upstairs ) All in all... More 

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bwthewoodlands, General Manager at BEST WESTERN PLUS The Woodlands, responded to this review

Thank you for your review. We make sure that we keep our hotel very clean and comfy for all guest. I am sorry that you did not get a chance to enjoy our inviting pool. Please feel free to come back for a leisure stay and enjoy the other amenities that we have, including the pool. More 

Minnesota
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Being from Minnesota not knowing what to expect I gambled and won. Attractive accommodations and helpful staff. Stayed three evenings and found it homey and welcoming. Would stay at hotel again. Breakfast more than adequate.

Review collected in partnership with Best Western

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Santa Monica, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This is my first time staying at a best western. It was very pleasant and the staff was very friendly. The rooms were clean and the bed very comfortable. The breakfast was good but could use some more items.

Review collected in partnership with Best Western

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Houston, Texas
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were only supposed to stay one night as our new home was closing the next day. Well the Houston rains decided otherwise. Luis was more than helpful. He solved our most immediate concern. Where were we going to stay? The room was spacious, clean and relatively quiet despite the closeness of I-45. The bath was super clean. We were... More 

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Clay Center, United States
Level Contributor
4 reviews
4 hotel reviews
2 of 5 stars Reviewed 4 weeks ago

Room furnishings were worn. Room smelled dingy. Mirror in room was cracked. AC was not working well. Facility was outdated and does not appear to have been kept well. Breakfast was scattered around the breakfast room in no apparent order. Foyer was cold and uninviting. Staff did their job of verifying the reservation and getting paid for the stay but... More 

Review collected in partnership with Best Western

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bwthewoodlands, General Manager at BEST WESTERN PLUS The Woodlands, responded to this review

I want to apologize for all the mishaps that you had during your stay here at Best Western PLUS The Woodlands. We are in the process of renovating the hotel. The mirror has been fixed. I am making sure that the breakfast is kept clean at all times. More 

Midlothian, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Request a room on the back side of the hotel, lots of traffic noise from I45. I requested one on the back side, but was not given one. I'm not sure why, because I know there were some available. We were kept awake pretty much all night with the traffic noise and sirens.

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bwthewoodlands, General Manager at BEST WESTERN PLUS The Woodlands, responded to this review

I am sorry that the noise kept you awake. We do keep our hotel up to par. We are remodeling and will make sure we get you a room in the back next time are in town. More 

Abilene, Texas
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed May 24, 2015 via mobile

Family gathered for a nearby wedding. Eight adults and six grand babies. Management and staff were fantastic. They were very helpful, flexible and gracious in seeing that our stay was enjoyable. Clean and spacious rooms. Great staff. We will definitely return!

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