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Woodlands Waterway Marriott Hotel and Convention Center

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1601 Lake Robbins Drive, The Woodlands, TX 77380
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1 room 1 guest
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Woodlands Waterway Marriott Hotel and Convention Center
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387 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rio de Janeiro, RJ
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Rooms area spacious but... I had to ask to be changed because of being beside the elevator and my room did not have a safe. I was kindly moved to another room, far more spacious, but the window did not close tight enough and I could hear the AC tower from the neighboring building.

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Colleen T, Hotel Executive Administrator at Woodlands Waterway Marriott Hotel and Convention Center, responded to this review

Dear Francisco: Please accept my sincere apology for your displeasure during your recent visit here. The goal of our hotel is to provide a totally enjoyable experience for all of our guests. I apologize for the guest noise from the elevators. Since it was not noise from the elevator, we assume it was from the guests, and we are very... More 

Panama City, Panama
Level Contributor
13 reviews
6 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Really good option for business meetings. Marriott is Marriott and this is not an exception, comfortable clean rooms, nice meeting area in 2nd floor, good bar downstairs and tons of food options in less than a block from there.

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KJones1003
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

Came into town on Monday evening from NYC. The parking team that welcomed me were so engaging! Parking manager Dallas was on point and had his crew lined up to help me and all the guests that were arriving at the same time. They mad each of us feel special. Front desk was organized and hassle free. Like it that... More 

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San Antonio, Texas
2 reviews
5 of 5 stars Reviewed 1 week ago

Me and my husband changed hotels at the last moment, thank goodness we did. This place was amazing. The staff was great and treated us like family. They found out we were recently married (6 months) and sent up a couple beers with a handwritten note. The room was clean and comfortable. Was in walking distance of the Woodlands Pavilion... More 

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Laredo, Texas
1 review
3 of 5 stars Reviewed 2 weeks ago

very small room not what i reserved. The hotel is pet friendly that i wasn't told, the food and the rest of teh hotel okay don't book when they have a concert because they close some of the streets and becomes a problem to get to the hoteo or to leave.

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Fred D, General Manager at Woodlands Waterway Marriott Hotel and Convention Center, responded to this review

Good Morning, Thank You for your feedback regarding your stay. The Hotel only allows service animal with the required documentation. We hope this helps. Best Regards, Fred Domenick General Manager More 

Seabrook, Texas
Level Contributor
110 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed here two nights with my family while my son attended a basketball camp. It started off bad when we noticed the executive lounge was locked and would not open for drinks or appetizers on Friday night. This was not explained to us when we made the reservation. The only time the executive lounge was open what's for breakfast I... More 

Was this review helpful? Yes 1
Colleen T, Hotel Executive Administrator at Woodlands Waterway Marriott Hotel and Convention Center, responded to this review

We are in receipt of your survey response, and want to thank you for your feedback. I do apologize for the Concierge Lounge being closed. We had a huge Home School Convention and they contracted all outlets of our hotel; so we closed them to public for two days. you should have been offered a free breakfast downstairs in our... More 

Plano, Texas
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 3 weeks ago

While staying at the The Woodlands Waterway Marriott Hotel and Convention Center, located at 1601 Lake Robbins Drive, The Woodlands, TX someone tried to break into my car. Since this happened sometime during the week of the Aug. 3, 2015 I have found out that two other cars were vandalized during that same time frame. The hotel did little to... More 

Was this review helpful? Yes 1
Level Contributor
58 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is my second review on this hotel, my second visit was so professional/welcoming I felt I needed to give the hotel five stars. I happened to stay at this hotel last summer and again last week. My experience from the time I stepped out of my car and walked into the hotel to check in everyone was friendly, amazing... More 

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Colleen T, Hotel Executive Administrator at Woodlands Waterway Marriott Hotel and Convention Center, responded to this review

Please accept my sincere thanks for your note regarding your recent stay at our hotel. The goal of our hotel is to provide a totally enjoyable experience for all of our guests and when a guest takes time to write a note saying that we have accomplished our goal, it makes us very proud, as a hotel, and as an... More 

St. John's, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 25, 2015

When travelling for work it is always lovely to come back to a place that is like home and the Woodlands Waterway Marriott is like that. We have stayed there a number of times and always enjoyed. The staff are very welcoming, showing southern hospitality. In particular, some of the staff in the concierge lounge really give an extra special... More 

Was this review helpful? Yes 1
Colleen T, Hotel Executive Administrative Assistant at Woodlands Waterway Marriott Hotel and Convention Center, responded to this review

Thank you sincerely for your response. We have an amazing property, the location offers more than most hotels anywhere, between shopping and restaurants, and activities to keep everyone busy. For those guests that just want to relax, we take great strides to help them do that, and our staff is the leading ingredient to make it happen. We are very... More 

Santa Rosa, California
Level Contributor
105 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
5 of 5 stars Reviewed July 25, 2015

This is the host hotel for Houston Food & Wine Week, so I stayed here for the first time to attend the event. My room was spacious, contemporary and clean. Great pillows. Awesome gym downstairs and really nice service from the staff. I'd definitely stay here again. It's a short walk (though Houstonians don't seem to want to walk in... More 

Was this review helpful? Yes 1
Colleen T, Hotel Executive Administive Assistant at Woodlands Waterway Marriott Hotel and Convention Center, responded to this review

Thank you for your feedback. Our Food & Wine Week is a huge event here at the Hotel and many remark every year how much they enjoy it. The location here is amazing...shopping, restaurants, our Hotel, and plenty of exercise options, both inside the hotel and out on the waterway! We look forward to serving you next year at our... More 

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