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Woodlands Waterway Marriott Hotel and Convention Center

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1601 Lake Robbins Drive, The Woodlands, TX 77380
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Best prices for: 1 room 1 guest
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Woodlands Waterway Marriott Hotel and Convention Center
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Woodlands Waterway Marriott Hotel and Convention Center
Woodlands Waterway Marriott Hotel and Convention Center
Woodlands Waterway Marriott Hotel and Convention Center
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370 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

PROS: 1) Management is beyond great - had issues - all resolved by Charles. He is the best manager I've ever dealt with in 36 countries. 2) Near everything - including a wonderful mall 3) Waterway is incredible - boats, trees, relax 4) Rooms and beds - finally Marriott gets it right. 5) Lobby and Convention Center - world class... More 

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Spring, Texas
Level Contributor
66 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This a great hotel with a great location. I've stayed here several times but recently I booked my daughter and her 2 kids a stay for the July 4th holiday. They had a great time. The service was outstanding and a special thanks to Debra for helping me! My daughter said everyone made them feel so welcome the children were... More 

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Houston, Texas
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed at this hotel for the Woodlands Food and Wine Festival, and it was great. It is a modern design that is great for conferences and other events. The hotel is within walking distance to several diverse restaurants, the mall, and outdoor shopping. It is also near the Cynthia Woods Mitchell Pavilion and the waterway. This hotel is definitely worth... More 

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Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for one night after our wedding. Excellent door and bell ho service. Cab was ready at 4:45am just like I asked. Pretty nice overall would recommend to anyone looking for a nice place in the woodlands.

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Boulder, Colorado
Level Contributor
469 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 272 helpful votes
5 of 5 stars Reviewed 1 week ago

As Marriott Platinum, we got a very nice room on the top (concierge) floor. The room was large & clean, the bed very good. The view was of the Woodlands Mall & the huge parking lot in front of it. The concierge lounge served a very good breakfast. The front desk staff was very efficient & friendly. The hotel location... More 

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Olive Branch, MS
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel last week for the second time in a year. My last visit was excellent. This one wasn't bad but not stellar. The hotel is very nice and the service is great. Valet staff is SUPER fast! Great group of guys - always very helpful and polite. Rooms are a bit smaller than I'm used to... More 

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Houston, Texas
Level Contributor
43 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I booked this hotel because it is walking distance to the Cynthia Woods Mitchell Pavilion where we attended a concert. The hotel is in a great location; near shopping, dining and entertainment. The hotel itself is aesthetically pleasing and the staff was very accommodating. The only issue I have is with housekeeping,we were in room 1107 the bathroom tiles need... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

A disclaimer needs to be placed on your website because there is never parking when there is an event. I will not return to the Marriott instead I will stay at the Hyatt and pay more money but at least I will know my cost upfront. Very disappointed in Marriott. I would have not blinked twice if your website stated... More 

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Colleen T, Hotel Executive Administrator at Woodlands Waterway Marriott Hotel and Convention Center, responded to this review

Thank you for taking the time to email us, regarding your recent frustrations at our hotel. Please accept our apologies, and know that the goal of our hotel is to provide a totally enjoyable experience for all of our guests. Our Front Desk Agents are trained to offer self-parking and valet parking in the garage located at the front of... More 

Houston, Texas
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I booked a surprise night away for my husband and I at the Waterway Marriott using our points. I wanted a hotel where we could walk to dinner and have drinks without having to worry about driving. Our first exceptional welcome was with the valet parking who rushed to open our doors and help with our bags. When we went... More 

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Mandeville, Louisiana
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I am a Marriott rewards member and when I arrived at this hotel, Ling Ling greeted me before I got to the front desk. She asked my name and she had my information and room key in a folder. She welcomed me with the brightest smile and warm personality. She said since you are a "silver" member we have upgraded... More 

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