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Woodlands Waterway Marriott Hotel and Convention Center

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1601 Lake Robbins Drive, The Woodlands, TX 77380
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Woodlands Waterway Marriott Hotel and Convention Center
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Woodlands Waterway Marriott Hotel and Convention Center
Woodlands Waterway Marriott Hotel and Convention Center
Woodlands Waterway Marriott Hotel and Convention Center
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379 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
58 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is my second review on this hotel, my second visit was so professional/welcoming I felt I needed to give the hotel five stars. I happened to stay at this hotel last summer and again last week. My experience from the time I stepped out of my car and walked into the hotel to check in everyone was friendly, amazing... More 

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St. John's, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

When travelling for work it is always lovely to come back to a place that is like home and the Woodlands Waterway Marriott is like that. We have stayed there a number of times and always enjoyed. The staff are very welcoming, showing southern hospitality. In particular, some of the staff in the concierge lounge really give an extra special... More 

Was this review helpful? Yes 1
Colleen T, Hotel Executive Administrative Assistant at Woodlands Waterway Marriott Hotel and Convention Center, responded to this review

Thank you sincerely for your response. We have an amazing property, the location offers more than most hotels anywhere, between shopping and restaurants, and activities to keep everyone busy. For those guests that just want to relax, we take great strides to help them do that, and our staff is the leading ingredient to make it happen. We are very... More 

Santa Rosa, California
Level Contributor
106 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the host hotel for Houston Food & Wine Week, so I stayed here for the first time to attend the event. My room was spacious, contemporary and clean. Great pillows. Awesome gym downstairs and really nice service from the staff. I'd definitely stay here again. It's a short walk (though Houstonians don't seem to want to walk in... More 

Was this review helpful? Yes 1
Colleen T, Hotel Executive Administive Assistant at Woodlands Waterway Marriott Hotel and Convention Center, responded to this review

Thank you for your feedback. Our Food & Wine Week is a huge event here at the Hotel and many remark every year how much they enjoy it. The location here is amazing...shopping, restaurants, our Hotel, and plenty of exercise options, both inside the hotel and out on the waterway! We look forward to serving you next year at our... More 

Alpharetta
Level Contributor
50 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 1 week ago

A very good hotel with excellent facilities and staff. The rooms are large and comfortable and offer all the amenities a business traveler requires. The wifi was fast and efficient. The room had plenty of power outlets in convenient places and provided a large desk area to work. The bed was comfortable and the room quiet.

Was this review helpful? Yes 1
Colleen T, Hotel Executive Administrative Assistant at Woodlands Waterway Marriott Hotel and Convention Center, responded to this review

Thank you for your kind comments. We do offer fast wifi and all of our Marriott Rewards Members can book through our website, and get free wifi! We also have several charging stations throughout the lobby, lounge and front desk areas of our hotel that allow people to rest and charge their devices, which makes it very convenient. We listen... More 

Houston
Level Contributor
65 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed 2 weeks ago

As a convention center hotel, the Marriott has an obvious captive audience. Also, until recently, it was the only hotel within walking distance of the Cynthia Woods Pavillion, which made it convenient for anyone not living in the Woodlands to spend the night after a concert. Hence their high room rates for few amenities. There were no bathrobes nor slippers.... More 

Was this review helpful? Yes 2
Colleen T, Hotel Executive Administrative Assistant at Woodlands Waterway Marriott Hotel and Convention Center, responded to this review

We are in receipt of your survey response, and want to thank you for your feedback regarding your stay. The Woodlands location is a unique and beautiful location, with more business and hotels being built every day to accommodate the number of visitors we receive. It is unique in that within walking distance guests may enjoy unlimited shopping, restaurants and... More 

Houston, Texas
Level Contributor
48 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Got tickets to Steely Dan on a Saturday night over at Cynthia Woods... decided to avoid the headache of parking and driving for an hour after a late night so we booked a room at the Marriott. When we arrived they wanted $20 for valet... hmmm... I self parked, but I was up on the 4th level of parking.. wow...... More 

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Colleen T, Hotel Executive Administrative Assistant at Woodlands Waterway Marriott Hotel and Convention Center, responded to this review

Thank you for your kind words ~ we enjoy our guests and concert nights are really quite busy. Many guests comment about the convenience of walking back to a quiet, comfortable room, and picking up a snack on their way, after a concert, which makes it enjoyable for all of us! We look forward to serving you again soon! Kind... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here while exhibiting in the adjoining exhibition centre. Very pleasant location, Great mall locally. Well appointed gym, great rooms and service. The local restaurants are great and it is very handy for the George Bush airport and also great access to downtown via main arterial routes.

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Colleen T, Hotel Executive Assistant to General Manager at Woodlands Waterway Marriott Hotel and Convention Center, responded to this review

Dear Paul: Thank you taking the time to write a note to write a note about your recent visit. We value our guests, and their opinion strengthens our services, on a daily basis. Since we opened this hotel in 2002, we have seen an amazing number of changes, all to our guest’s benefits; many that you mentioned, and even more.... More 

Leiden, The Netherlands
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is very well located. You can easily go to the mall as well as too the many bars and restaurants in the neighborhood. The rooms are spacious and clean. It is a huge hotel, so you need some time to figure it out. Did not have breakfast there, so cannot comment on that.. But would recommend the hotel

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Fred D, General Manager at Woodlands Waterway Marriott Hotel and Convention Center, responded to this review

Good Morning, Thankd you for your positive comments regarding your experiance at the Woodlands Waterway Marriott. We hope to serve you again in the future. Best regards, Fred Domenick More 

Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

PROS: 1) Management is beyond great - had issues - all resolved by Charles. He is the best manager I've ever dealt with in 36 countries. 2) Near everything - including a wonderful mall 3) Waterway is incredible - boats, trees, relax 4) Rooms and beds - finally Marriott gets it right. 5) Lobby and Convention Center - world class... More 

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Spring, Texas
Level Contributor
73 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This a great hotel with a great location. I've stayed here several times but recently I booked my daughter and her 2 kids a stay for the July 4th holiday. They had a great time. The service was outstanding and a special thanks to Debra for helping me! My daughter said everyone made them feel so welcome the children were... More 

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