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All 17 The Woodlands hotels

Woodlands Waterway Marriott Hotel and Convention Center

4.0 of 5 Hotel   |   1601 Lake Robbins Drive, The Woodlands, TX 77380
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Ranked #7 of 17 Hotels in The Woodlands
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Jonathan P
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297 reviews from our community

Traveler rating
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    41
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    12
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Arvada
2 reviews
1 of 5 stars Reviewed yesterday NEW

This is a hotel that charges a premium price and yet there was not hot water for a shower at 6 am. Also, free nearby parking is advertised, yet there was no easy way to find it, necessitating an additional $20/night parking fee. Also, be aware there is an additional $10 charge for internet access.

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Contributor
15 reviews 15 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is a nice hotel within walking distance (about 5 minutes) to Cynthia Woods. It is also within a slightly longer walk to Market Street and other restaurants and bars. Pool is basic but gets the job done. Considerably more lounger seating around this pool than the pool at the Hyatt Market Street. If you are looking to hang by... More

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Richmond, Texas, United States
Contributor
15 reviews 15 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

If you're going to see a concert this is the perfect hotel. It's right on the waterway and walking distance to the Pavilion. There's restaurants next to the hotel so before a show you can walk down have dinner and after the concert the hotel sells pizza and sandwiches perfect food to avoid a hangover. As far as the staff... More

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Houston, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Upon arrival at the spacious lobby, we were greeted and escorted to the check in desk by a very friendly staff member ~ wonderful Our room was large ~ larger than most standard hotel rooms. Clean, fresh and a fabulous view of the waterway surrounding the hotel. For our evening fare, walked out of the hotel and within a few... More

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Houston, Texas
Contributor
19 reviews 19 reviews
13 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is not only convenient to Houston, but it is very convenient (walking distance) to shopping, restaurants, and entertainment. They have a great spa. Customer service is wonderful. There were several hotel reps in the lobby eager to help.

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Dallas, Texas
1 review
3 of 5 stars Reviewed 1 week ago

We came into to town for a concert and decided to stay at he hotel for its location and outstanding reputation. I doubt we will be back, will pay cab charges next time. I have been strying to get charges that were erroneously billed to my account taken off since Sunday. They can see they shouldnt be on there, and... More

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Colleen T, Hotel Executive Administrative Assistant at Woodlands Waterway Marriott Hotel and Convention Center, responded to this review

Please accept my sincere apology for the frustration with your billing from your recent stay at our hotel. The billing issue revolved around use of a debit card for your reservation. When using a debit card, $50 per day is held for incidentals, and not released from the bank that issues the card, for three to five business days. This... More

Houston
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

This review is a list of things that are wrong. Hot water in the sink takes forever. It then burns you but adding cold water takes forever too. When you sit on the toilet you see all the dirty pipes of the sink. The air conditioner turning on sounds like the door is being opened. The balcony I upgraded for... More

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Colleen T, Hotel Executive Administrator at Woodlands Waterway Marriott Hotel and Convention Center, responded to this review

Hello Janexo ~ Thank you for your feedback regarding your recent stay at our hotel. Our goal is to provide a totally enjoyable experience for all of our guests and we are sorry we did not succeed in doing this for you. I am surprised and sorry to hear you did not like your room, as we often get rave... More

Santa Monica, California
Contributor
17 reviews 17 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Attended a meeting held in the Woodlands Marriott and was also a guest there, so had an opportunity to sample or experience many of the hotel's features. The hotel and spa staff were warm, gracious, and seemed genuinely interested in my comfort and satisfaction. The food was tasty and celebrated local cuisine but also offered more neutral options for those... More

Was this review helpful? Yes 1
GrOves,TX
Top Contributor
102 reviews 102 reviews
19 hotel reviews
441 helpful votes 441 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

What a great stay we had this past Friday night. The service was excellent from the valets to the check out. Everyone was friendly and helpful. Room was spotless and very comfortable. Lounge could of been stocked better for breakfast, but wasn't bad.

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We escape to The Woodlands several times a year and always stay at one of the other Marriott- family locations. We decided to try the Waterway Marriott due to the location in relation to the things we wanted to do. The hotel was nice, but the parking was expensive (lot across street was full due to concert at the Pavilion),... More

Was this review helpful? Yes 1
Colleen T, Hotel Executive Administrative Assistant at Woodlands Waterway Marriott Hotel and Convention Center, responded to this review

Dear AP: The goal of our hotel is to provide a totally enjoyable experience for all of our guests and we appreciate you taking your time to provide feedback, for us to do so. When a room is booked, it is common procedure online or through reservations, to put type of room requested, and that is always noted. Most hotels... More

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Additional Information about Woodlands Waterway Marriott Hotel and Convention Center

Address: 1601 Lake Robbins Drive, The Woodlands, TX 77380
Location: United States > Texas > The Woodlands
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Woodlands Waterway Marriott Hotel and Convention Center 4*
Number of rooms: 345
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Also Known As:
Woodlands Waterway Marriott Hotel The Woodlands
Marriott Woodlands Waterway
Marriott The Woodlands
The Woodlands Marriott

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