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All 17 The Woodlands hotels

Woodlands Waterway Marriott Hotel and Convention Center

4.0 of 5 Hotel   |   1601 Lake Robbins Drive, The Woodlands, TX 77380
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Woodlands Waterway Marriott Hotel and Convention Center
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Ranked #7 of 17 Hotels in The Woodlands
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
usscvr Spring Hill, Tennessee
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287 reviews from our community

Traveler rating
    130
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    38
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    11
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31
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
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English first
Spring Hill, Tennessee
Contributor
13 reviews 13 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

As a Platinum Elite Premier member with Marriott, I have stayed at many, many Marriott properties. In my opinion this property ranks as one of the best in the Marriott system. Check in was simple and easy. The room was clean, comfortable, and well suited for me. The only downside I experienced is finding the driveway into the property ~... More

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Top Contributor
84 reviews 84 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Very nice hotel, excellent staff good bar on the lobby. Rooms cleaned every day Rooms clean and spacious very nice view from the rooms. Good complementary refreshment at the lobby and sometimes cookies very nice area to sit outside the bar Very good and comfortable hotel.

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Houston
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My husband and I stayed here on a last minute staycation. The staff was friendly, the valet and check in process were quick and easy. I requested a high floor and we were accommodated on the 11th floor with a great view of The Woodlands. Our room was clean and spacious. I really have no complaints at all. The location... More

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Fulshear
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We had tickets for a concert at the nearby pavilion and based on a recommendation by a friend we booked a room at the Woodlands Waterway. Per the recommendation the hotel was really nice and in easy walking distance to the pavilion. We were surprised by the room rate when we booked but decided to go ahead based on the... More

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Colleen T, Hotel Executive Administrative Assistant at Woodlands Waterway Marriott Hotel and Convention Center, responded to this review

Please accept my sincere apology for frustration you experienced during your recent visit to our hotel. The WiFi service we provide is far more stable and has a larger bandwidth than the airports or modern essential branded hotels. We offer extensive bandwidth that allows each guestroom to connect six devices, VPN compatibility, 24- hour support to troubleshoot connectivity issues, and... More

Drammen, Norway
Contributor
20 reviews 20 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

First of all, this hotel has the best location in the Woodlands. You can easily get to all the nearby attractions by foot (Waterway, Mall, Restaurants, Cinema etc...). Secondly, the breakfast buffét is a very good experience (costs extra). That being said, as a total experience, this hotel comes out pretty average. By all means it is a nice hotel,... More

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Colleen T, Hotel Executive Administrative Assistant at Woodlands Waterway Marriott Hotel and Convention Center, responded to this review

Please accept my sincere apology for frustration you experienced during your recent visit to our hotel. The WiFi service we provide is far more stable and has a larger bandwidth than the airports or modern essential branded hotels. We offer extensive bandwidth that allows each guestroom to connect six devices, VPN compatibility, 24- hour support to troubleshoot connectivity issues, and... More

Cluj County, Romania
1 review
2 of 5 stars Reviewed 2 weeks ago

I stayed 2 times at this hotel, it was over a month ago and even tho i paid cash when i checked out, they still charged my card for an amount they weren't supposed to. Besides, the rest of my money is still blocked. I am very disappointed. I do not recommend anyone this hotel. This is very frustating that... More

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Fred D, General Manager at Woodlands Waterway Marriott Hotel and Convention Center, responded to this review

Good Afternoon, I am so sorry for the problems you experianced regarding the hold on your debit card. Typically the bank will release unused funds in 3-5 business days. If this has not occured, I kindly ask that you contact the General Managers office and I would be happy to assist. Thank You for your feedback. Fred Domenick General Manager More

Calgary
Contributor
20 reviews 20 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is held in great reverence by coworkers. I stayed on business for a few days and found the hotel to be quite average. The room was small and not as clean as I would expect of a hotel of this caliber, the fitness center was average - at best. Location and proximity to shopping, restaurants and other amenities... More

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Colleen T, Executive Administrative Assistant at Woodlands Waterway Marriott Hotel and Convention Center, responded to this review

Hello Mr. Calgary ~ We are in receipt of your comments and are researching accounting charges and communications you mentioned. We value our Guests, and want them to be happy with their stay at our Hotel, so we appreciate your feedback. This way we can always make improvements that would make our Guests more comfortable. I am trying to follow... More

Oneida
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First time at this hotel. I use a electric scooter & this hotel was so accessible to shopping & restaurants. The hotel pool was very accessible too. Our room was also large enough to accommodate a rollaway bed that we could keep open and get around it for our whole stay. This room was set up with nice mirrors &... More

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San Antonio, Texas
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at the Woodlands Waterway for a concert. great location, less than a 5 minute walk to the gates of the Pavilion. The hotel and its staff made sure that every interaction was flawless, from check in to check out. I utilized the Marriott app to check in, when I arrived at the hotel my key and room were ready,... More

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Texas
Contributor
16 reviews 16 reviews
6 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed at the location for a concert on August 22. I have absolutely no complaints. We stayed in an executive level room. The room was large and clean. Parking at the location was easy. Check-in and check-out were fast. Every staff member we encountered was courteous. Maid service (we asked for more towels around midnight) was fast.The location is great... More

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Additional Information about Woodlands Waterway Marriott Hotel and Convention Center

Address: 1601 Lake Robbins Drive, The Woodlands, TX 77380
Location: United States > Texas > The Woodlands
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Woodlands Waterway Marriott Hotel and Convention Center 4*
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Also Known As:
Woodlands Waterway Marriott Hotel The Woodlands
Marriott Woodlands Waterway
Marriott The Woodlands
The Woodlands Marriott

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