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Homewood Suites by Hilton Houston - Woodlands

Certificate of Excellence
3.0 of 5
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29813 I-45 North, The Woodlands, TX 77381
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Ranked #5 of 17 Hotels in The Woodlands
Certificate of Excellence
A recent review
3 of 5 stars Reviewed April 14, 2015
2collegemom Philadelphia
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268 Reviews from our TripAdvisor Community

Traveler rating
    152
    65
    33
    10
    8
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94
30
12
97
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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There are newer reviews for Homewood Suites by Hilton Houston - Woodlands
See the most recent reviews
Philadelphia
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed April 14, 2015

We were generally pleased with our room (king one bedroom suite) except when we opened the curtains, we faced a stucco wall which was about six feet away from our windows. We didn't spend too much time in the room so I didn't complain. We got a good deal using our Hilton points and maybe that is why we were... More 

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TeddyBear2010, General Manager at Homewood Suites by Hilton Houston - Woodlands, responded to this review

Thank you for your positive comments and I am pleased that you had a good stay overall. However, I apologize for the inconveniences that you experienced during your stay. I will pass it on. More 

Paris, Tennessee
Contributor
19 reviews 19 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 13, 2015

Our suite was a disappointment as was the front desk and housekeeping. The floors were dirty to the point that when you showered the first thing you noticed was the dirt you tracked in off the floor to the shower after being barefooted in the room. We arrived early evening, following a twelve hour drive, the day prior to a... More 

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TeddyBear2010, General Manager at Homewood Suites by Hilton Houston - Woodlands, responded to this review

We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally. More 

Kenosha, United States
1 review
3 of 5 stars Reviewed April 13, 2015

The room was clean and nice, but they have horrible halogen lights (to me they feel cold and give me headaches), the A/C would not get cold and the TVs are very dim and do not allow the user to turn up the brightness. I'm all for saving the planet, but the say they want you to feel at home,... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
TeddyBear2010, General Manager at Homewood Suites by Hilton Houston - Woodlands, responded to this review

Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Sheandoah/Woodlands area. More 

Fayetteville, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 11, 2015

The pool was unavailable, the toilet and the AC needed repairs. All of the dishes weren't clean, but the staff was friendly, though, and helpful. Not an awful hotel, we probably just caught it on a bad day or got one of their less-maintained suites.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
TeddyBear2010, General Manager at Homewood Suites by Hilton Houston - Woodlands, responded to this review

Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, we hope to be able to welcome you back on a return visit to Shenandoah/Woodlands area. More 

Allen, TX
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 18, 2015

The suite was clean, comfortable and modern. The breakfast each morning was very good. There is complimentary Wi-Fi. They have limited local shuttle service (but I did feel like I was bothering the driver by asking him to drive me)

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
TeddyBear2010, General Manager at Homewood Suites by Hilton Houston - Woodlands, responded to this review

Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. More 

Chicago, United States
1 review
5 of 5 stars Reviewed March 17, 2015

10 out of 10! Great bang for the buck! Friendly staff, nice complete rooms, complete complimentary breakfast, and the management reception helps save on dinner $$ and the wine alone makes us for the cost of the room, great value! Would stay there again!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
TeddyBear2010, General Manager at Homewood Suites by Hilton Houston - Woodlands, responded to this review

Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! More 

Little Rock, Arkansas
Contributor
17 reviews 17 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 15, 2015

The ceiling globe in the bathroom had several bugs and insects in it. When I notified the front desk and they sent someone to clean the globe, he just dumped them in the toilet without flushing the toilet as if he had an attitude. Housekeeping cleaned my room and didn't leave soap so I had to call the front desk... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
TeddyBear2010, General Manager at Homewood Suites by Hilton Houston - Woodlands, responded to this review

Dear guest, Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Shenandoah/Woodlands area. More 

Cypress, United States
1 review
5 of 5 stars Reviewed March 4, 2015

Always reliable--great value for the price. Love the kitchen-can cook healthy rather than eat out! Friendly helpful staff. You can't go wrong here. We have stayed here multiple times and have routinely had the same great experiences. We always recommend to others.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
TeddyBear2010, General Manager at Homewood Suites by Hilton Houston - Woodlands, responded to this review

Dear Guest. We are deeply elated that we have been your constant hotel of choice when you're in Shenandoah/Woodlands area. As always, don't hesitate to let us know if you're visiting again soon. Our staff are always ready to help you with anything. Thank you and take care More 

Prior Lake, Minnesota
2 reviews
5 of 5 stars Reviewed March 4, 2015

Traveling for work over and extended period this hotel provided a great atmosphere and refuge before during and after a long business day. The rooms were warm and inviting. The breakfast and meals provided included a wide variety of fresh options. I would highly recommend this hotel for anyone for any purpose behind your travel.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
TeddyBear2010, General Manager at Homewood Suites by Hilton Houston - Woodlands, responded to this review

Dear Guest, I am so glad to hear that we were able to offer you a refuge from your busy schedule. Looking forward to welcoming you back soon. More 

Missouri City, United States
1 review
5 of 5 stars Reviewed March 3, 2015

Great hotel. Accommodations were very good. Love having a full kitchen and being able to close off the bedroom from the kitchen. Price per night was a very good deal at the time I stayed there. Great location to key attractions in the Woodlands and near many restaurants.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
TeddyBear2010, General Manager at Homewood Suites by Hilton Houston - Woodlands, responded to this review

Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. More 

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