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Homewood Suites by Hilton Houston - Woodlands

Certificate of Excellence
3.0 of 5
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29813 I-45 North, The Woodlands, TX 77381
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Homewood Suites by Hilton Houston - Woodlands
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Ranked #5 of 17 Hotels in The Woodlands
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Melinda W Blackwood, New Jersey
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261 reviews from our community

Traveler rating
    150
    61
    32
    10
    8
See reviews for
91
30
12
93
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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Blackwood, New Jersey
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

I came to Texas for a family emergency. This was my first time here and they are wonderful the rooms are gorgeous and clean the staff was very friendly and made us feel like home. Highly recommend this hotel for anyone coming to the area. They go above and beyond.

Was this review helpful? Yes
TeddyBear2010, General Manager at Homewood Suites by Hilton Houston - Woodlands, responded to this review

Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. More 

San Antonio, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Room are spacious and lovely. Beds and linens are luxurious and so comfortable. Just superb! We stayed in the 2-room, 2 full bath suite, and could not have been more pleased with the room. Highly recommend.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
TeddyBear2010, General Manager at Homewood Suites by Hilton Houston - Woodlands, responded to this review

Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. More 

McKinney
1 review
5 of 5 stars Reviewed 1 week ago

My son and I stayed with a group for a baseball tournament. The rooms were super clean, the staff was very friendly and helpful. I would recommend this to anyone. Wish we had stayed more than one night.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
TeddyBear2010, General Manager at Homewood Suites by Hilton Houston - Woodlands, responded to this review

Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. More 

Philadelphia
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 1 week ago

We were generally pleased with our room (king one bedroom suite) except when we opened the curtains, we faced a stucco wall which was about six feet away from our windows. We didn't spend too much time in the room so I didn't complain. We got a good deal using our Hilton points and maybe that is why we were... More 

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TeddyBear2010, General Manager at Homewood Suites by Hilton Houston - Woodlands, responded to this review

Thank you for your positive comments and I am pleased that you had a good stay overall. However, I apologize for the inconveniences that you experienced during your stay. I will pass it on. More 

Paris, Tennessee
Contributor
17 reviews 17 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Our suite was a disappointment as was the front desk and housekeeping. The floors were dirty to the point that when you showered the first thing you noticed was the dirt you tracked in off the floor to the shower after being barefooted in the room. We arrived early evening, following a twelve hour drive, the day prior to a... More 

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TeddyBear2010, General Manager at Homewood Suites by Hilton Houston - Woodlands, responded to this review

We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally. More 

Kenosha, United States
1 review
3 of 5 stars Reviewed 1 week ago

The room was clean and nice, but they have horrible halogen lights (to me they feel cold and give me headaches), the A/C would not get cold and the TVs are very dim and do not allow the user to turn up the brightness. I'm all for saving the planet, but the say they want you to feel at home,... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
TeddyBear2010, General Manager at Homewood Suites by Hilton Houston - Woodlands, responded to this review

Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Sheandoah/Woodlands area. More 

Fayetteville, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

The pool was unavailable, the toilet and the AC needed repairs. All of the dishes weren't clean, but the staff was friendly, though, and helpful. Not an awful hotel, we probably just caught it on a bad day or got one of their less-maintained suites.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
TeddyBear2010, General Manager at Homewood Suites by Hilton Houston - Woodlands, responded to this review

Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, we hope to be able to welcome you back on a return visit to Shenandoah/Woodlands area. More 

Allen, TX
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 18, 2015

The suite was clean, comfortable and modern. The breakfast each morning was very good. There is complimentary Wi-Fi. They have limited local shuttle service (but I did feel like I was bothering the driver by asking him to drive me)

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
TeddyBear2010, General Manager at Homewood Suites by Hilton Houston - Woodlands, responded to this review

Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. More 

Chicago, United States
1 review
5 of 5 stars Reviewed March 17, 2015

10 out of 10! Great bang for the buck! Friendly staff, nice complete rooms, complete complimentary breakfast, and the management reception helps save on dinner $$ and the wine alone makes us for the cost of the room, great value! Would stay there again!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
TeddyBear2010, General Manager at Homewood Suites by Hilton Houston - Woodlands, responded to this review

Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! More 

Little Rock, Arkansas
Contributor
13 reviews 13 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 15, 2015

The ceiling globe in the bathroom had several bugs and insects in it. When I notified the front desk and they sent someone to clean the globe, he just dumped them in the toilet without flushing the toilet as if he had an attitude. Housekeeping cleaned my room and didn't leave soap so I had to call the front desk... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
TeddyBear2010, General Manager at Homewood Suites by Hilton Houston - Woodlands, responded to this review

Dear guest, Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Shenandoah/Woodlands area. More 

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