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All 17 The Woodlands hotels

Candlewood Suites Houston, The Woodlands

2.0 of 5 Hotel   |   17525 St. Lukes Way, The Woodlands, TX 77384
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82%
Ranked #12 of 17 hotels in The Woodlands
A recent review
5 of 5 stars Reviewed May 20, 2013
HHopeItHHelps Knoxville, Tennessee
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  • Reviews (53)
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53 people have reviewed this hotel

Traveler rating
    31
    13
    5
    4
    0
See reviews for
12
9
2
21
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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There are newer reviews for Candlewood Suites Houston, The Woodlands
See the most recent reviews
San Francisco, California
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 24, 2013

First of all, I should start by saying that I am an experienced business traveler, traveling 2 weeks out of the month on a monthly basis. My company paid for the stay. I was surprised to learn that during my stay (Saturday-Thursday), I would only have housekeeping once during that week. When I arrived to my room on the 1st... More

Was this review helpful? Yes 1
418RICHARDS, General Manager at Candlewood Suites Houston, The Woodlands, responded to this review

Terena, Thank you for writing a review about your recent stay with us. We are pleased to note your positive feedback on our hotel staff, kitchen amenities, comfortable bedding and parking facility. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations.... More

Knoxville, Tennessee
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 20, 2013

This Candlewood is one of the best!!! Very accomodating staff, I have never felt so appreciated during a hotel stay. Looked forward to the Manager's reception in the afternoons; employee remembered what I drank and had it ready before I asked for it. People complaining about housekeeping obviously have not stayed at extened stay hotels; they don't go into your... More

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Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 23, 2013

Just always very very accomodating! Beyond friendly staff......and true hospitality professionals. Had to make another unexpected trip to the area for my daughter having tests and was also able to check in very early and let her rest.......they offered to send some water and coffee when we arrived. It just feels like staying with family when we stay here

Was this review helpful? Yes
Harrogate, Tennessee
Top Contributor
97 reviews 97 reviews
30 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed April 8, 2013

I stayed here because it was convenient to the location I was going. It was a nice enough hotel but I just cannot get past no housekeeping on the weekends. They claim the price is lower but it is about what i pay all the time anywhere else. The young lady at the front desk was very nice.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Houston, The Woodlands, responded to this review

Dear MikeM3863, Thank you for taking the time to review our hotel following your recent stay with us. I’m glad you found the hotel to your liking and I will pass on your comments about the staff being friendly and helpful to them all, it’s always nice to hear we are getting it right. I look forward to welcoming you... More

texas
Contributor
19 reviews 19 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 3, 2013 via mobile

Initial impression: small room, one side of bed is against the wall, clean Then the next day i walked into an unkept room and was made aware by staff there is no housekeeping on the weekends. I thought it was a joke! Must be part of the Obama furlough! Will not stay here again

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Houston, The Woodlands, responded to this review

Dear comadrecarreon, Thank you for staying with us on your recent visit and for taking the time to write about your recent experience at our hotel. We strive to accommodate all of our guests and their needs and I’m disappointed that we did not meet your expectations. We are also very sorry for any inconvenience caused to you by housekeeping... More

London, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 3, 2013

I have stayed here twice now. Once you have checked in you are pretty well left alone to get on with things and there is usually a side door to get in/out to the car park so I didn't need to revisit reception after checkin. There is no kitchens/restaurant on site so you need to make a trip to pick... More

Was this review helpful? Yes 1
Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 4, 2013

Stay usually once a month and its always a treat....from arrival, staff, cleanliness, location etc....its top notch. Staff really cares and you can tell that it steems from the top......will stay no place else when in Woodlands! AZ

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Fort Worth, Texas
Contributor
13 reviews 13 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 19, 2012

Overall the hotel was nice and clean. They don't serve a breakfast but there's a Denny's right down the street. They do a have pool that nice in the warmer season, they also have outdoor grill and patio for cooking out and having friends over. The staff was friendly and helpful and on Wednesday evening they had a guest appreication... More

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Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 19, 2012

Average really does sum this hotel up. If you can get it for under/right around $100 per night, then no problem...but anything more and you are probably going to be annoyed. The good: decent location (right off of 45 south), there is a small workout room that looked well-maintained, a little computer with printer in the lobby for guest use,... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Houston, The Woodlands, responded to this review

Dear allornothingirl, Thank you for staying with us and taking the time to write feedback. It is good to know that our location was suitable enough for your needs. I apologize for any inconvenience you experienced with the noise levels at the hotel. We take all reviews negative or positive very seriously and your feedback will help us improve for... More

Beaumont, Texas
Contributor
20 reviews 20 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 5, 2012

For the price of this hotel the bedding, towels, and quality of the room surpasses previous experiences at $100 hotels. The bed and bedding was what you expect at a typical high dollar room. This hotel was very clean and new too! The hotel staff were friendly. I will stay here again.

Was this review helpful? Yes
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Additional Information about Candlewood Suites Houston, The Woodlands

Address: 17525 St. Lukes Way, The Woodlands, TX 77384
Phone Number:
Location: United States > Texas > The Woodlands
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Houston, The Woodlands 2*
Reservation Options:
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Also Known As:
Candlewood Suites Houston, The Woodlands Hotel The Woodlands

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Located amongst the natural landscaping of the beautiful Woodlands community, Candlewood Suites (The Woodlands) is only 18 miles north of Bush Intercontinental Airport. Direct access to I-45 offers easy travel to the major nearby corporate offices of Anadarko, Hewitt, Chevron/Phillips, Tetra, CBI, and Baker Hughes. We also have very easy transit to the new ExxonMobil facility coming to The Woodlands area. Our location in The Woodlands is nearby many upscale shopping areas such as The Woodlands Mall, the boutiques of Market Street, and Old Town Spring as well as many family friendly entertainment areas like Spashtown and The Cynthia Woods Mitchell Pavillion. Whether you are visiting for pleasure at the Texas Renaissance Festival, or participating in a sporting event at the Natatorium swimming complex, our leisure and corporate travelers are sure to enjoy the comforts of home at our Candlewood Suites. At our hotel, we put the amenities where they count- in your room. Our guests can enjoy our suites with fully equipped kitchens and relax in a recliner while watching movies from our free movie library. Business travelers will work more efficiently utilizing their suites executive desk and high speed internet access. The exercise facility, outdoor pool and covered gazebo with grill and sitting area offer an exciting alternative to a busy day of travel and work. The free guest laundry and "Cupboard" convenience store are also unique amenities of Candlewood Suites. "Consider Us Home" during your extended stay in The Woodlands, Texas! ... more   less 
Number of rooms
91

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