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Candlewood Suites Houston, The Woodlands

2.0 of 5 17525 St. Lukes Way, The Woodlands, TX 77384
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Candlewood Suites Houston, The Woodlands
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Candlewood Suites Houston, The Woodlands
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56 reviews from our community

Traveler rating
    34
    13
    5
    4
    0
See reviews for
12
9
3
22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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    (13)
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1 review
5 of 5 stars Reviewed 4 weeks ago

We were here to see the Luke Bryan concert. I suggested we stay at this hotel because I've stayed here before. The rooms are nice and clean and the staff made our trip. Avis, who works at the front desk is absolutely incredible. She's warm, friendly and inviting. She makes you feel right at home and she helps you with... More

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New York, New York, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 8, 2014

I was very pleased with my 2 nights stay there...The front desk staff are very friendly. Some guest may be used to a luxurious 5 star hotel with fancy lighting and furniture but I really prefer this place. It's so homey and cozy. The had so many useful basic facilities like the a full kitchen with pots and pans, plates... More

Was this review helpful? Yes 1
Houston, Texas
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed July 29, 2014

This is the first Candlewood Suites Hotel that I was amazed when I walked into the modern hotel lobby. The hotel is nestled near a hospital and about 3 miles away from the bustling Woodlands Mall area. I was here for an education convention at the Woodlands Waterway Convention Center. My room was great and comfortable considering that I booked... More

Was this review helpful? Yes 4
Denver, Colorado
1 review
5 of 5 stars Reviewed July 21, 2014

We were in the area to adopt our newborn baby daughter, and stayed at this hotel for two weeks while awaiting permission to take her back to our home state. The hotel was perfect for what we needed. The staff, and Richard (the manager) in particular, were great. We let them know that we were staying there with a newborn... More

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Albuquerque, New Mexico
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 26, 2014

When I arrived, the kitchen floor was sticky. I called the front desk and they said they would take care of it. They didn't. The next morning, I went to the front desk and mentioned that the floor was sticky and there was a broken zipper on the floor in the bedroom that I stepped on in my bare feet,... More

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IHGCare, Guest Relations Manager at Candlewood Suites Houston, The Woodlands, responded to this review

Dear JR-from-abq, Thank you for taking the time to review our hotel. I am delighted that you gave us the pleasure to host you recently. However, it is truly regrettable that the level of service that you have received from our staff, especially that of housekeeping, fell below your standards. I have taken your feedback into serious account and we... More

Columbia, South Carolina
Top Contributor
112 reviews 112 reviews
18 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed June 10, 2014

It has been a year since the first visit to Candlewood Suites. The location is quiet, the place very well kept. Check in was quick and very courteous. The room was comfortable and very clean. There is easy access to get around in the woodlands. There is a nice pool and well lit parking. Some of the guests have pets... More

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RICHARD S, General Manager at Candlewood Suites Houston, The Woodlands, responded to this review

Louis D, It is wonderful to hear from you! I do hope your return travels were safe and pleasant. I'm glad you had a chance to view our DVD library--any suggestions on what we could add would be greatly appreciated. And yes, free popcorn is always nice! More

Grand Rapids, Michigan
Top Contributor
62 reviews 62 reviews
24 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed May 20, 2014

Nice and quite despite being next to a major freeway. relatively easy access. Good restaurants nearby (Twin Peaks). We stopped here while on a film shoot with Major League Ball players. The rooms are nice and clean, there's a small continental breakfast in the morning....and that's about it. It's a nice friendly place to crash while passing through. It does... More

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RICHARD S, General Manager at Candlewood Suites Houston, The Woodlands, responded to this review

Corey E, We are glad to hear from you! I hope the filming went well. It did not take long for the Texas sun to warm the pool so come on back and stay with us. And how about staying over versus stopping over? More

Frisco, Texas
Contributor
17 reviews 17 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed May 13, 2014

My husband and I normally stay at the Woodlands Country Club, but we decided to bring our pets with us so we stayed at Candlewood Suites. It was very clean and comfortable. The shower was a little off and didn't work the best. Overall, I would stay here again if we decide to bring our dogs with us to visit... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Houston, The Woodlands, responded to this review

Dear mandymeadows, Thank you for sharing your experience with us. I am very glad to hear that we had the opportunity to host your family on your recent travel. Your family as well as your dogs are always welcome at our property. We apologize though if we have fallen short with some of the amenities, particularly in the bathroom. I... More

Senior Contributor
24 reviews 24 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 30, 2014

Booked a block of rooms last week at this location for my crew. All rooms were very clean and stocked. Desk staff very helpful and polite. Grounds very nice. Hotel sets back from highway a good bit. Helps reduce the highway noise. Close to shops and restaurants. Planning to stay here again soon.

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RICHARD S, General Manager at Candlewood Suites Houston, The Woodlands, responded to this review

Fredmiller, Thank you for the kind words and also for trusting us to take care of you and your crew. You are right--being set back from the highway does reduce the noise to almost nothing! Just what anyone needs for a good nights sleep. Let us know when you are planning your return trip. We are looking forward to it! More

Kansas City
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 9, 2014

The Hotel was in a great location. Staff was friendly and pleasant to deal with. We were in a hurry checking out as usual. Thought we had packed everything. To our surprise when we got home I realized I have forgot to pack my Blood Pressure Cuff. So I called the next day and told them I had left it... More

Was this review helpful? Yes 1
RICHARD S, General Manager at Candlewood Suites Houston, The Woodlands, responded to this review

fas5150, We were glad you were able to stay with us recently. It is always a pleasure to hear from our guests. We deeply regret not being able to find the items you are missing. Many guests leave items behind and we put forth every effort to find them. If the items are located, we will make sure you are... More

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Additional Information about Candlewood Suites Houston, The Woodlands

Address: 17525 St. Lukes Way, The Woodlands, TX 77384
Phone Number:
Location: United States > Texas > The Woodlands
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Candlewood Suites Houston, The Woodlands 2*
Number of rooms: 91
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Also Known As:
Candlewood Suites Houston, The Woodlands Hotel The Woodlands

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