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All 17 The Woodlands hotels

Candlewood Suites Houston, The Woodlands

2.0 of 5 Hotel   |   17525 St. Lukes Way, The Woodlands, TX 77384
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85%
Ranked #9 of 17 hotels in The Woodlands
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
fas5150 Kansas City
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47 people have reviewed this hotel

Traveler rating
    30
    10
    4
    3
    0
See reviews for
9
9
2
19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Kansas City
1 review
4 of 5 stars Reviewed 1 week ago

The Hotel was in a great location. Staff was friendly and pleasant to deal with. We were in a hurry checking out as usual. Thought we had packed everything. To our surprise when we got home I realized I have forgot to pack my Blood Pressure Cuff. So I called the next day and told them I had left it... More

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Raleigh, North Carolina
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 26, 2013

I stayed here 2 nights in a studio room on business travel to an office in The Woodlands. This hotel is very clean! My A/C unit worked perfect, plenty of thick pillows on my beds, and nice table/desk that extends out between the kitchen and living area for my to plop my laptop on. The hotel was quiet and secluded... More

Was this review helpful? Yes 1
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 25, 2013

Candlewood suites was a good extended stay. I don't think it had anything exceptional but it attended all my necessities so i have nothing to complain. It was very localized in a good and tranquil place, close to the main road though. I liked the atmosphere of that place. I really recommend that for everybody, the service was good, the... More

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East Greenwich, Rhode Island
Top Contributor
139 reviews 139 reviews
103 hotel reviews
194 helpful votes 194 helpful votes
3 of 5 stars Reviewed November 22, 2013

I have to admit that I was a little nervous about my first stay at the Candlewood Suites in The Woodlands, TX. I have stayed at some very nice Candlewood Suites and some older rundown ones. This property appears to be new or recently updated and so this was a great stay overall! The hotel is located off of I-45,... More

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IHGCare, Guest Relations Manager at Candlewood Suites Houston, The Woodlands, responded to this review

Dear Rusttribe, Thank you so much for taking the time to post a review about your stay with us. I am elated to read that you appreciate our room accommodations and indeed had a comfortable stay with us. However, I apologize if you found some aspects of our staff service during check out less than satisfactory. Your comments are important... More

San Francisco, California
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 24, 2013

First of all, I should start by saying that I am an experienced business traveler, traveling 2 weeks out of the month on a monthly basis. My company paid for the stay. I was surprised to learn that during my stay (Saturday-Thursday), I would only have housekeeping once during that week. When I arrived to my room on the 1st... More

Was this review helpful? Yes 1
418RICHARDS, General Manager at Candlewood Suites Houston, The Woodlands, responded to this review

Terena, Thank you for writing a review about your recent stay with us. We are pleased to note your positive feedback on our hotel staff, kitchen amenities, comfortable bedding and parking facility. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations.... More

Knoxville, Tennessee
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 20, 2013

This Candlewood is one of the best!!! Very accomodating staff, I have never felt so appreciated during a hotel stay. Looked forward to the Manager's reception in the afternoons; employee remembered what I drank and had it ready before I asked for it. People complaining about housekeeping obviously have not stayed at extened stay hotels; they don't go into your... More

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Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 23, 2013

Just always very very accomodating! Beyond friendly staff......and true hospitality professionals. Had to make another unexpected trip to the area for my daughter having tests and was also able to check in very early and let her rest.......they offered to send some water and coffee when we arrived. It just feels like staying with family when we stay here

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Harrogate, Tennessee
Top Contributor
75 reviews 75 reviews
28 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed April 8, 2013

I stayed here because it was convenient to the location I was going. It was a nice enough hotel but I just cannot get past no housekeeping on the weekends. They claim the price is lower but it is about what i pay all the time anywhere else. The young lady at the front desk was very nice.

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IHGCare, Guest Relations Manager at Candlewood Suites Houston, The Woodlands, responded to this review

Dear MikeM3863, Thank you for taking the time to review our hotel following your recent stay with us. I’m glad you found the hotel to your liking and I will pass on your comments about the staff being friendly and helpful to them all, it’s always nice to hear we are getting it right. I look forward to welcoming you... More

texas
Contributor
17 reviews 17 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 3, 2013 via mobile

Initial impression: small room, one side of bed is against the wall, clean Then the next day i walked into an unkept room and was made aware by staff there is no housekeeping on the weekends. I thought it was a joke! Must be part of the Obama furlough! Will not stay here again

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Houston, The Woodlands, responded to this review

Dear comadrecarreon, Thank you for staying with us on your recent visit and for taking the time to write about your recent experience at our hotel. We strive to accommodate all of our guests and their needs and I’m disappointed that we did not meet your expectations. We are also very sorry for any inconvenience caused to you by housekeeping... More

London, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 3, 2013

I have stayed here twice now. Once you have checked in you are pretty well left alone to get on with things and there is usually a side door to get in/out to the car park so I didn't need to revisit reception after checkin. There is no kitchens/restaurant on site so you need to make a trip to pick... More

Was this review helpful? Yes 1

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Additional Information about Candlewood Suites Houston, The Woodlands

Also Known As:
Candlewood Suites Houston, The Woodlands Hotel
Candlewood Suites Houston, The Woodlands Hotel The Woodlands
Address: 17525 St. Lukes Way, The Woodlands, TX 77384
Phone Number:
Location: United States > Texas > The Woodlands
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in The Woodlands
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Candlewood Suites Houston, The Woodlands 2*
Official Description (provided by the hotel):
Located amongst the natural landscaping of the beautiful Woodlands community, Candlewood Suites (The Woodlands) is only 18 miles north of Bush Intercontinental Airport. Direct access to I-45 offers easy travel to the major nearby corporate offices of Anadarko, Hewitt, Chevron/Phillips, Tetra, CBI, and Baker Hughes. We also have very easy transit to the new ExxonMobil facility coming to The Woodlands area. Our location in The Woodlands is nearby many upscale shopping areas such as The Woodlands Mall, the boutiques of Market Street, and Old Town Spring as well as many family friendly entertainment areas like Spashtown and The Cynthia Woods Mitchell Pavillion. Whether you are visiting for pleasure at the Texas Renaissance Festival, or participating in a sporting event at the Natatorium swimming complex, our leisure and corporate travelers are sure to enjoy the comforts of home at our Candlewood Suites. At our hotel, we put the amenities where they count- in your room. Our guests can enjoy our suites with fully equipped kitchens and relax in a recliner while watching movies from our free movie library. Business travelers will work more efficiently utilizing their suites executive desk and high speed internet access. The exercise facility, outdoor pool and covered gazebo with grill and sitting area offer an exciting alternative to a busy day of travel and work. The free guest laundry and "Cupboard" convenience store are also unique amenities of Candlewood Suites. "Consider Us Home" during your extended stay in The Woodlands, Texas! ... more   less 
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