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Courtyard Houston The Woodlands

3.0 of 5
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1020 Lake Front Circle, The Woodlands, TX 77380
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1 room 1 adult
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Courtyard Houston The Woodlands
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94 Reviews from our TripAdvisor Community

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Long Island, New York
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

Here is what we said in response to an email from the assistant general manager asking how things were going with our stay: We completed our almost-two-week stay [check-in Dec 22 - Check-out January 4] at The Woodlands Courtyard over a week ago, and only now do we have an opportunity to reply to your email. To put it briefly,... More 

Helpful?
Thank Barry S
TMIHospitality, Manager at Courtyard Houston The Woodlands, responded to this review

Dear Barry S, Thank you so much for your feedback, and your email! I was very happy to hear that you all enjoyed yourself, and that Robbie was especially helpful to you! I sent your email to all the members of the property, as well as Robbie himself! We do pride ourselves on delivering memorable service, and I am glad... More 

Madrid, Spain
Level Contributor
91 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is nice but far from the center. They have a bar-restaurant open till 10pm. The service is excellent. I staid there twice in two month and will certainly come back there. Sleep quality is good and rooms are big.

Helpful?
Thank AV_madrid
TMIHospitality, Manager at Courtyard Houston The Woodlands, responded to this review

Dear AV_madrid, Thank you so much for your feedback! We strive to be the best in customer service, and I am glad we were able to show that to you during your stay here! We hope to be your hotel of choice, whenever your travels bring you back to The Woodlands! Sincerely, Rachel S. Assistant General Manager More 

Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

I booked 2 adjoining rooms so that my daughter and her 2 friends could celebrate her 13th birthday in your indoor pool, as she has always wanted a pool party and could never have one due to the fact that her birthday is usually always cold being that it's in the winter. Your front desk staff, Tasha and Jason, made... More 

Helpful?
Thank Go4Denise
TMIHospitality, Manager at Courtyard Houston The Woodlands, responded to this review

Dear Go4Denise, I am so glad Tasha and Jason were able to make your daughter's birthday a special one! I will make sure they get your comments! We do strive to be the best in service, and I am happy that was apparent during your stay. Thank you so much for the positive feedback, and we hope to see you... More 

Washington DC, District of Columbia
2 reviews
5 of 5 stars Reviewed 4 weeks ago

The staff was welcoming and friendly from the time we hit the door. Always concerned about how everything was from the room to the service that was being provided. The staff made outstanding food recommendations and provided directions to all the restaurants. Our trip was cut short and it was bitter sweet to leave early because of the incredible atmosphere... More 

Helpful?
Thank Casterline
TMIHospitality, Manager at Courtyard Houston The Woodlands, responded to this review

Dear Casterline, Thank you so much for your wonderful feedback! I am very glad to hear that our staff was able to impress you during your stay with us! We strive to make our guests feel at home with us, and I am happy we were able to show that to you! We hope to see you again in the... More 

Katy, Texas
Level Contributor
174 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
3 of 5 stars Reviewed November 21, 2015

We stayed for one night as we had tickets to see a band at the Cynthia Woods Pavilion. The hotel is located c. 1.5 miles from the Pavilion but it is not really safe to walk at night as there are no sidewalks or adequate street lighting. The hotel does not offer a shuttle so we used Uber - which... More 

Helpful?
Thank GightRunner
TMIHospitality, Manager at Courtyard Houston The Woodlands, responded to this review

Dear GightRunner, Thank you for taking time to provide us with your feedback. I am glad to hear you had a comfortable stay with us. However, I am very sorry for the problems you had with your key card and for the inconvenience it caused. I can understand how frustrating that can be. We hope that if you are ever... More 

Missouri City, Texas
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 11, 2015

This is the second time I've stayed at this hotel in the last three months and again the Courtyard Marriott Woodlands is here to please! The front-line staff are very warm and inviting. Courtesy and Smiles seems to be the calling card for this Marriott. Great location, being right next door to Luby's Cafeteria and walking distance to many different... More 

Helpful?
1 Thank Johnnie L
TMIHospitality, Manager at Courtyard Houston The Woodlands, responded to this review

Dear Johnnie L, I’m glad you had a wonderful stay here at the Courtyard Houston The Woodlands. We appreciate our repeat guests, and I am glad our staff was able to impress you! It is our goal to make you feel like a guest in our home. I understand that you have many options when staying in The Woodlands. We... More 

Fort Worth
Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed October 11, 2015

The rooms were clean, comfortable, quiet but a little tight. The beds were comfortable too. It was in an area accessible to lots of restaurants and shopping. The bartender was very rude to us when she told us that we had missed the last call by three minutes.

Helpful?
Thank literature-lover
TMIHospitality, Manager at Courtyard Houston The Woodlands, responded to this review

Dear Literature-lover, Thank you for reviewing the Courtyard Houston The Woodlands. I am pleased to hear that you found your room clean and comfortable. However, I apologize for the level of service you received during your stay. I have spoken with my staff about the importance of consistently maintaining a positive attitude and I am confident experiences like the one... More 

Texas
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 28, 2015 via mobile

It's hard to find a high quality hotel in The Woodlands. Lots of mid-range places like Courtyard. I've stayed in them all and can safely say that Courtyard Marriott has the most friendly and helpful staff of any other hotel at a similar price point. Hotel and room conditions are very nice and in good condition. Dining area is good... More 

Helpful?
Thank Schmeltj
TMIHospitality, Manager at Courtyard Houston The Woodlands, responded to this review

Dear Schmeltj, Thank you so much for your great feedback! We are glad you were able to enjoy yourself while staying with us at the Courtyard Houston The Woodlands! We hope to get another chance to impress you when your travels bring you back to The Woodlands! Regards, Rachel S. Assistant General Manager More 

Norway
Level Contributor
65 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed September 28, 2015

The hotel is as you would expect. Absolutely fine for business, good sized rooms with 2 large double beds. Balconies with many of the rooms. As for EVEN numbered rooms to avoid being disturbed by the I-45 traffic noise. Well located for the Woodlands Malls. 20 minute walk to Market street. The Woodlands is as safe as anywhere to walk.... More 

Helpful?
1 Thank BazNorway
TMIHospitality, Manager at Courtyard Houston The Woodlands, responded to this review

BazNorway, Thank you for taking the time to tell us about your stay. We truly want our guests to feel at home with us. If you would discuss your stay further, please do not hesitate to contact me directly. I hope we see you again very soon! Sincerely, Rachel S. Assistant General Manager More 

Portland, Oregon
Level Contributor
111 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed September 1, 2015

The lobby of the Marriott has been redone and it looks great. There's a Bistro that serves breakfast, Starbucks coffee, snacks, a few entrees, and drinks. The gym has a few treadmills, one elliptical machine, free weight set, some yoga mats, and medicine balls. It's pretty small, but there's a 24 Hour Fitness close by. The rooms are a good... More 

Helpful?
Thank cyanhead
TMIHospitality, Manager at Courtyard Houston The Woodlands, responded to this review

Dear Cyanhead, Thank you for taking the time to tell us about your stay at the Courtyard Houston The Woodlands. We truly want our guests to feel at home with us. I am glad our staff impressed you! We will look into correcting the issue with the odor in the rooms, and ensure the appropriate hotel teams are notified. If... More 

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