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Residence Inn Dallas Plano/The Colony

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6600 Cascades Court, The Colony, TX 75056
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Residence Inn Dallas Plano/The Colony
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Residence Inn Dallas Plano/The Colony
Residence Inn Dallas Plano/The Colony
Residence Inn Dallas Plano/The Colony
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69 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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English first
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    (69)
  • Mar-May only
    (15)
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    (18)
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Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed memorial weekend for a basketball tournament for a night. The only comment I have to make is breakfast. There was an hour left for breakfast, and they were out of the eggs and a few other items. We and some other guests had to wait for a while for them to put more out. While we waited, I... More 

Was this review helpful? Yes
MCicutto, General Manager at Residence Inn Dallas Plano/The Colony, responded to this review

ShirleyT, Thank you for taking the time to inform us about your "comfortable stay" and of the wait for breakfast during the holiday weekend. We should have been better prepared for the timing of the basketball teams enjoying the complimentary at the same time. I can assure you that this is not a common occurrence and we certainly hope you... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was my first time staying at this Marriott property for a business trip. My room was clean and the front desk staff friendly. The free breakfast was an added bonus. I will most certainly stay at this hotel on my next trip to Plano.

Was this review helpful? Yes
MCicutto, General Manager at Residence Inn Dallas Plano/The Colony, responded to this review

We are glad that you selected our hotel for your recent stay and happy to hear kind words about the friendly Residence Inn team and the cleanliness of the hotel. The breakfast is a great amenity and we look forward to having you back as our guest. More 

1 review
3 of 5 stars Reviewed 3 weeks ago via mobile

My husband and I stayed for our anniversary weekend. We stayed in a junior suite snd the room was nice and clean. All went well until our last night there I woke up at 3am to a cockroach trying to crawl in my ear! I was freaked out. I couldn't sleep after that. If we weren't leaving the next morning... More 

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MCicutto, General Manager at Residence Inn Dallas Plano/The Colony, responded to this review

Thank you so much for taking the time to tell us about your experience on your visit to the Colony. We are glad that you selected our hotel to celebrate your Anniversary. I apologize that the experience was impacted by an irritant, and that it was not convenient to move into another room so that you could enjoy the rest... More 

San Carlos de Bariloche, Argentina
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed May 27, 2015

This is a nice place, well located, clean, organised with a good breakfast. My only complaint is plastic cutlery and plates and cups for breakfast - its a hotel not a fast food joint. Bad for the environment and significantly cheapens the place!!!

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MCicutto, General Manager at Residence Inn Dallas Plano/The Colony, responded to this review

Thank you so much for positive comments about your recent experience at the Residence Inn earlier this mo0nth. We are so glad that you selected our hotel on your visit to The Colony. While we do offer both types of flatware for breakfast, during peak times we may have been washing the silverware. Please don't hesitate to ask the breakfast... More 

Austin, Texas
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 26, 2015

This Residence Inn is in a good location for anyone visiting Plano. There is construction going on on the freeway by the hotel but it was not disturbing. If you are traveling for business beware that this hotel is pet-friendly and if you are unlucky enough there could be a lonely Fido in a room close by which would interfere... More 

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MCicutto, General Manager at Residence Inn Dallas Plano/The Colony, responded to this review

Thank you for taking the time to comment on your stay at the Residence Inn this month. The team works very hard to ensure you have a great experience. Many of our guests are relocating to the area, and as their home away from home, we have many four legged friends as well. I apologize that we were not able... More 

Longview, Texas
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed May 20, 2015

My husband and I have stayed at this hotel twice. The staff is very friendly, and the accommodations are very comfortable. Both studios and suites have a kitchen area, complete with refrigerator, sink, stove, even dishes. The bedroom area is comfortable. It's just a very nice place to stay. Breakfast can be included, and overall, it has one of the... More 

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MCicutto, General Manager at Residence Inn Dallas Plano/The Colony, responded to this review

Dear Lynda442, We are so glad that you enjoyed your stay with us, and especially appreciate your comments on the entire team here at Residence Inn. They strive for every day to be a special one for our guests. The Breakfast team work very hard to ensure you get your day started off right with a hot breakfast, with a... More 

San Angelo, Texas
Level Contributor
77 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed April 26, 2015

This hotel is convenient to Plano, The Colony, McKinney, and Lewisville. Everything was clean and modern. The breakfast offered more than just bagels so we had sausage, eggs, potatoes, biscuits and gravy. I didn't see any fruit but I got out of the breakfast area as fast as I could because it was a small area and pretty busy on... More 

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MCicutto, General Manager at Residence Inn Dallas Plano/The Colony, responded to this review

Thank you for your positive comments about your experience at the Residence Inn. We are so happy that you had an opportunity to join us for breakfast. While we do experience higher volumes on the weekends, with all of our families we do open up our meeting room for additional seating.. We do offer both whole fruit and cut fruit... More 

The Colony, Texas, United States
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 21, 2015

We stayed one night for our anniversary. The room was clean and comfortable. The view from the room is not great; you get a highway on one side and The Colony on the other. But it is easy to get to and not far from anything.

Was this review helpful? Yes
MCicutto, General Manager at Residence Inn Dallas Plano/The Colony, responded to this review

Dell H, Thank you for your feedback on your recent stay. I hope you are able to come back and see that many changes in scenery here in The Colony. With some of the largest retail spaces in America opening up here, you will certainly see more than the highway very soon. Our team does an excellent job of providing... More 

Dallas, Texas
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 11, 2015

We stayed during a recent visit. The GM and staff could not have been nicer and more helpful! Beautiful, Clean hotel! My grandkids LOVED the "Dessert Reception" We will be back when visiting. It just minutes from Top Golf!!!! A Wonderful, Family Friendly Water Park! A Fabulous Mall, The Cheesecake Factory, and the list goes on and on!

Was this review helpful? Yes 1
MCicutto, General Manager at Residence Inn Dallas Plano/The Colony, responded to this review

Thank you for selecting our hotel for your visit, and taking the time to write about your experience at our hotel. The team works very hard to ensure that our guests feel welcome during their stay. We strive to make our hotel your home away from home. We are very fortunate to have so many activities and venues in our... More 

San Diego
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed February 25, 2015

Worked out well here - easy to get to, lots of parking, close to lots in the area. Staff was very friendly/helpful, breakfasts lived up to the Marriott residence inn expectations. I have to agree that the beds were a little worn with slightly rough sheets. And it would be good if there was a night-light option for the bathroom... More 

Was this review helpful? Yes 1
MCicutto, General Manager at Residence Inn Dallas Plano/The Colony, responded to this review

Dear DRD, We are so glad to hear that yours kids "LOVED their stay" and enjoyed making their own waffles. We appreciate your comments about the hotel and will certainly work on those areas you feel need improvement. Pease let us know when you plan to return so we can address any issues before you check in. Thank you for... More 

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