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Residence Inn Dallas Plano/The Colony

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6600 Cascades Court, The Colony, TX 75056
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Residence Inn Dallas Plano/The Colony
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Residence Inn Dallas Plano/The Colony
Residence Inn Dallas Plano/The Colony
Residence Inn Dallas Plano/The Colony
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62 reviews from our community

Traveler rating
    43
    11
    6
    1
    1
See reviews for
22
8
2
26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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San Angelo, Texas
Top Contributor
71 reviews 71 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel is convenient to Plano, The Colony, McKinney, and Lewisville. Everything was clean and modern. The breakfast offered more than just bagels so we had sausage, eggs, potatoes, biscuits and gravy. I didn't see any fruit but I got out of the breakfast area as fast as I could because it was a small area and pretty busy on... More 

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The Colony, Texas, United States
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed one night for our anniversary. The room was clean and comfortable. The view from the room is not great; you get a highway on one side and The Colony on the other. But it is easy to get to and not far from anything.

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Dallas, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 11, 2015

We stayed during a recent visit. The GM and staff could not have been nicer and more helpful! Beautiful, Clean hotel! My grandkids LOVED the "Dessert Reception" We will be back when visiting. It just minutes from Top Golf!!!! A Wonderful, Family Friendly Water Park! A Fabulous Mall, The Cheesecake Factory, and the list goes on and on!

Was this review helpful? Yes 1
MCicutto, General Manager at Residence Inn Dallas Plano/The Colony, responded to this review

Thank you for selecting our hotel for your visit, and taking the time to write about your experience at our hotel. The team works very hard to ensure that our guests feel welcome during their stay. We strive to make our hotel your home away from home. We are very fortunate to have so many activities and venues in our... More 

San Diego
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed February 25, 2015

Worked out well here - easy to get to, lots of parking, close to lots in the area. Staff was very friendly/helpful, breakfasts lived up to the Marriott residence inn expectations. I have to agree that the beds were a little worn with slightly rough sheets. And it would be good if there was a night-light option for the bathroom... More 

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MCicutto, General Manager at Residence Inn Dallas Plano/The Colony, responded to this review

Dear DRD, We are so glad to hear that yours kids "LOVED their stay" and enjoyed making their own waffles. We appreciate your comments about the hotel and will certainly work on those areas you feel need improvement. Pease let us know when you plan to return so we can address any issues before you check in. Thank you for... More 

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 10, 2015

Made a very last minute booking, so smooth so easy. No hanging about when booking in, straight to a super big room with everything you could need. Went to the reception well after midnight as we arrived back after attending a wedding. The receptionist Miona was brilliant. She asked if there was anything she could do or get for us.... More 

Was this review helpful? Yes 1
MCicutto, Manager at Residence Inn Dallas Plano/The Colony, responded to this review

Diane B, We appreciate you taking the time to write and comment about our incredible Front Desk agent, we are very lucky to have her, and the other members of the team. We are so glad to hear your check in went smoothly and you were welcomed and felt catered to, during your stay. I will be sure to pass... More 

Oklahoma
Top Contributor
73 reviews 73 reviews
12 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed December 2, 2014 via mobile

This hotel has so much potential. It's a beautiful newer hotel, but it's showing some wear. The beds were feeling quite worn, especially the mattress on the sleeper sofa. It was really unacceptable. Marriott really needs to step up the quality of the bed linens too. The sheets felt like sandpaper. I would expect that at a motel 6, not... More 

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Plano, TX
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 20, 2014

Any time I am in the area, this is my first choice for the following reasons: recliner & ottoman in each room, plenty of electrical outlets (I counted over 20 unused), two good workspaces, fast WiFi (fast enough for Netflix and very stable), and an ok location (which will be better when the new interchange opens next year). Highly recommend!

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ConcordHospitality, General Manager at Residence Inn Dallas Plano/The Colony, responded to this review

Dear Robert C, We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and serves as encouragement to our team who work hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Lacey Lamm General... More 

Tampa, Florida
1 review
1 of 5 stars Reviewed September 11, 2014

I've been coming here for a few months. The front desk, maintenance and hospitality personnel are really nice. I have experienced poor housekeeping skills from the staff. You have to call the front desk to get toilet paper. I spilled coffee on the floor and housekeeping never cleaned it up. I've complained about such and nothing seems to get done.... More 

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ConcordHospitality, General Manager at Residence Inn Dallas Plano/The Colony, responded to this review

Dear samT2468, Thank you for sharing a review about your recent stay. I appreciate you recognizing our friendly associates even though you were not satisfied with your stay. I sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect from the Marriott brand. The little details definitely do make a trip and we... More 

New York City, New York
1 review
4 of 5 stars Reviewed September 8, 2014

Good hotel, clean, nice pool, nice gym and great breakdfast. We booked the hotel for a wedding and I stayed for 4 days. From my experience, every family enoyed their stay and the staff are very accommodating.

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ConcordHospitality, General Manager at Residence Inn Dallas Plano/The Colony, responded to this review

Dear Oladele A, We appreciate you sharing your kind recommendation. It’s great to hear that you enjoyed our friendly service and amenities. Thank you for your time in reviewing our hotel. Your words serve as encouragement to our associates who strive to provide a pleasant stay. Best, Lacey Lamm General Manager More 

2 reviews
5 of 5 stars Reviewed September 2, 2014

This hotel was very nice and clean. The staff were very accommodating and helpful with any questions or extra items we needed. The pool was nice and breakfast was a lot better then previous hotels we encountered on our rive from NY to Texas. We would def stay here again!!!

Was this review helpful? Yes
ConcordHospitality, General Manager at Residence Inn Dallas Plano/The Colony, responded to this review

Dear nicolen763, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our friendly service and amenities while visiting. Your feedback is helpful, and I appreciate you taking the time to share. We look forward to being your hotel of choice when in the area. Best, Lacey Lamm General Manager More 

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