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All 4 The Colony hotels

Fairfield Inn & Suites Dallas Plano / The Colony

2.5 of 5 Hotel   |   5909 Stone Creek Drive, The Colony, TX 75056
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Ranked #2 of 4 Hotels in The Colony
A recent review
4 of 5 stars Reviewed February 18, 2014
Travelin_Dyxie Southern US
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50 reviews from our community

Traveler rating
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    6
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Fairfield Inn & Suites Dallas Plano / The Colony
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Southern US
Contributor
11 reviews 11 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 18, 2014

I almost always stay in a Fairfield Inn when I travel. I rarely ever have anything negative to say about them. This was my second stay in this particular Fairfield Inn. I was greeted and taken care of right away. I was asked if I had a floor preference (which I didn't), was given my key and off I went!... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Fairfield Inn & Suites Dallas Plano / The Colony, responded to this review

Travelin_Dyxie, We appreciate your loyalty to our brand and thank you for writing a review from your stay. I sincerely apologize for the noisy disturbances you encountered during your visit. We're pleased to know you enjoyed a comfortable stay otherwise and hope you'll visit us again soon. Thank you again for your review and patronage. Sincerely, Lacey Lamm, General Manager More

Dallas, Texas
Contributor
15 reviews 15 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed December 10, 2013

This past weekend the weather in Dallas was pretty bad and we had a wedding to attend next door at Ana Villa so we spent Fri. and Sat. night at the Fairfield Inn. The Inn looks very new and clean and presents a welcoming site when you enter. The counter people were smiling and very helpful and put us into... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Dallas Plano / The Colony, responded to this review

rharris60, Thank you for writing a review from your experience at Fairfield Inn & Suites Colony. We appreciate you choosing to stay with us while attending a wedding at Ana Villa, and we're pleased to hear our comfortable accommodations, friendly service, and value added amenities made for an enjoyable stay. We hope you and your wife will have an opportunity... More

Houston, Texas
Top Contributor
80 reviews 80 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed November 5, 2013

I attended a wedding next door to this hotel and couldn't be happier that all I had to do was stumble over a parking lot to lay my head for the night. This is a new hotel and is still in great shape. I stayed in a room with a king size bed and boy the room was just big... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Dallas Plano / The Colony, responded to this review

Ben H, Thank you for writing a review and sharing your experience with us at Fairfield Inn & Suites The Colony. We appreciate you choosing to stay with us while attending a wedding next door, and we're glad your enjoyed your stay and our convenient location. We hope you'll have an opportunity to visit us again in the future. Thank... More

Barrington, RI
Top Contributor
71 reviews 71 reviews
48 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 2, 2013

Stayed for business here and I was very impressed with the cleanliness of the hotel and friendliness of the staff. Rooms are modern and spacious and well thought out. Little things like lamps with plugs so you can charge your phone make a big difference to me. Plenty of restaurants near buy and a tremendous value for that area. Nice... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Dallas Plano / The Colony, responded to this review

Thomasfrank, Thank you for taking a moment to write a review about your stay with us at Fairfield Inn & Suites The Colony. I'm pleased to hear we exceeded your expectations with our friendly service, variety of amenities, and cleanliness of our hotel and accommodations. We appreciate you choosing to stay with us while traveling on business and we hope... More

Houston, Texas
Top Contributor
187 reviews 187 reviews
48 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed October 21, 2013

This is one of the nicer Fairfields you will find. Room rates are reasonable. The neighborhood is conducive to walks and runs. The pool is OK. The location is great for business in Plano and its restaurants. The free breakfast is fairly extensive too.

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Dallas Plano / The Colony, responded to this review

George Y, Thank you for sharing feedback from your visit with us at Fairfield Inn & Suites The Colony. We're happy to have had you as our guest, and we're glad you found our amenities and accommodations well suited for your business travels. We hope you'll have an opportunity to visit us again soon. Thanks again. Best regards, Lacey Lamm,... More

detroit, texas
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 15, 2013

one night stay on Sept. 7th. room was clean and fresh. the outdoor pool was clean as well. Breakfast was hot and plenty of everything. Our only complaint was that we could hear people talking and a child in the room above us. It really isnt the hotel's fault that people are banging around and a child squealing at midnight,... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Dallas Plano / The Colony, responded to this review

texasdetroit, Thank you for sharing your experience with us. We appreciate your feedback on both positive comments and opportunity for improvement. I sincerely apologize for the disturbance from the guests above you during your stay. Please plan to visit us again the next time you travel to The Colony area. More

North Vancouver, Canada
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed September 3, 2013

Spent 12 days on a business trip and the breakfast was always hot and plentiful, room had everything I needed and internet service was quite good. Never a fan of an air conditioner blasting away all nite beside my bed but this one was relatively quiet. Free laundry service was a bonus as well, only had to pay for machine... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Dallas Plano / The Colony, responded to this review

davega99, We appreciate you choosing to stay with us at Fairfield Inn & Suites Colony while on your business trip, and we thank you for sharing your complimentary feedback about your stay. We're happy to hear our great hotel and value added amenities were perfectly suited your travel needs. We hope to have an opportunity to extend our hospitality to... More

Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 3, 2013

I stayed here for two days during a business trip. Very convenient location and the staff was great! We were given a room with two double beds, I asked to be changed to a King bed and had no problems getting it changed. I forgot some items and the staff was able to provide it with no charge. The breakfast... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Dallas Plano / The Colony, responded to this review

JandPKeys, We are pleased to have had you stay with us while on a business trip, and we thank you for writing a review about your Fairfield Inn & Suites Colony experience. It’s great to hear that our convenient location and accommodating staff made for an enjoyable stay. We hope you’ll have an opportunity to visit us again soon. Thank... More

Evergreen, AL
Contributor
13 reviews 13 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 11, 2013

We had two rooms for my wife and me and for college friends reuniting. The hotel was bright, clean and comfortable. The staff was friendly and helpful, especially Miriam who assisted with my second reservation. The breakfast variety was good. Another reviewer suggested a second waffle iron, which would be helpful if space was available. However, the counter space in... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Fairfield Inn & Suites Dallas Plano / The Colony, responded to this review

Marc36401, Thank you for your review and complimentary feedback on our hotel. It's great to know that you enjoyed our clean and comfortable rooms, as well as our friendly staff. I’ll be certain to recognize Miriam with a special commendation for her outstanding service. We appreciate you selecting our hotel for your reunion with your college friends, and we’re glad... More

Houston
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed May 30, 2013 via mobile

Chose this hotel for its proximity to an event being held at The Colony High School. Hotel was about 2 miles away and took about 5 minutes to get to the school from the Fairfield. Initial impression was very good with a very helpful staff. Nice ladies! I requested a change from my reserved 2 queen room to a King... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Fairfield Inn & Suites Dallas Plano / The Colony, responded to this review

Cab4Gam, Thank you for writing a review about your stay with us at the Fairfield Inn & Suites. It’s wonderful to hear your kind comments about our friendly staff, comfortable bed, as well as our clean and spacious accommodations. We appreciate your feedback on opportunities to improve our guest experience and agree that the little details definitely do make a... More

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Additional Information about Fairfield Inn & Suites Dallas Plano / The Colony

Address: 5909 Stone Creek Drive, The Colony, TX 75056
Location: United States > Texas > The Colony
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Dallas Plano / The Colony 2.5*
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Also Known As:
Fairfield Inn & Suites Dallas Plano / The Colony Hotel The Colony
Fairfield Inn And Suites Dallas Plano / The Colony

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