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The Colony

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Fairfield Inn & Suites Dallas Plano / The Colony


Hotel class 2.5 of 5
5909 Stone Creek Drive, The Colony, TX 75056
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Best fare found from Atlanta to Dallas: $283

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Rating summary
3.5 of 5 stars 1 review
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3 of 5 stars
chopepper   7 contributions
Houston
Jun 8, 2009 | Trip type: Couples

We stayed here because we were in town for a graduation and this hotel had some of the cheapest rates around. The hotel seemed to have just opened so we knew it would be nice but regardless of the good nightly rate, we were both kind of disappointed.

Pros:
Price, Nice large shower (shower only, no tub) with good water pressure, Very soft towels, Lots of bathroom counter space, big flat screen tv, Clean and nice smelling rooms, VERY friendly staff

Cons:
1st room our air conditioner didn't work, both rooms sounded as if people were wrestling bears around us (even in the middle of the night), noise from the freeway was very loud, the pool was closed for the weekend, bought a Shiner beer in the lobby that was skunky and though the towels in the bathroom were soft and fluffy, the sheets on the bed were very scratchy and uncomfortable. Also, we had to unplug the clock at night because it lit the entire room and I am pretty sure it was signaling life on other...
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Management response from
Dena Heinlein, Manager

Thank you for your feedback regarding our hotels. Especially being a new facility, we appreciate all comments so that we can continue to provide our customers with the very best in customer service. Thank you for the compliment, it’s nice to hear that guests are pleased with our new packages. We do want to apologize for any noise you experienced...

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Fairfield Inn & Suites Dallas Plano / The Colony Address

5909 Stone Creek Drive, The Colony, TX 75056