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All 12 Texas City hotels

Holiday Inn Express Hotel & Suites Texas City

2.5 of 5 Hotel   |   2440 Gulf Freeway, Texas City, TX 77591
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Ranked #4 of 12 Hotels in Texas City
A recent review
4 of 5 stars reviewed 2 weeks ago
emily h austin
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55 reviews from our community

Traveler rating
    22
    21
    4
    3
    5
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21
14
1
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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austin
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Let's start off with this was my first stay at a Holiday Inn. I have worked with high end hotel brands in the past and my expectations and standards are pretty high for hotels. To say the least this was a great surprise and terrific value for my one night stay. When you walk in it smells so clean and... More

Was this review helpful? Yes
eraschle, General Manager at Holiday Inn Express Hotel & Suites Texas City, responded to this review

Dear Guest, Thank you for taking your time to evaluate our Holiday Inn Express & Suites in Texas City. We are glad to hear that you were very pleased with your stay, except that detail which was not up to par. We have taken note of that and can assure you that we will heighten our control procedures in order... More

Bella Vista, Arkansas
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 30, 2014

I usually stay at Hilton properties but my wife, son, and myself stayed at the Holiday Inn Express in Texas City for a wedding this past weekend and it was a huge disappointment! I have stayed at several Holiday Inn Express locations before and they are generally pretty decent however my wife and I both had severe back pain after... More

Was this review helpful? Yes 1
eraschle, Manager at Holiday Inn Express Hotel & Suites Texas City, responded to this review

Dear Guest, It always has a touch of sadness when reading the comment of a guest who left disappointed. Although our hotel generally gets great ratings, once in a while, issues turn up which make guests unhappy and most of the times it happens when the level of stress is high. There is no excuse of course, but to manage... More

Grapevine, Texas
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 28, 2014

We were looking for a hotel for our trip to Galveston and this hotel was only 15 minutes away. The hotel and staff were both very nice. Plenty of parking and we got to the hotel really late. The check in was very easy. They had everything printed and ready with the key programmed when we arrived. Less than five... More

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eraschle, Manager at Holiday Inn Express Hotel & Suites Texas City, responded to this review

Dear Guest, Thank you for taking the time to leave a comment on tripadvisor. Our associates love to hear this and we all are enthusiastic in continuing to provide to our guests the best service we can. We wish you all the best and hope to see you again in a not too distant future! More

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 28, 2014

no major complaints. Room was just average, shower only no tub. Breakfast was good, breakfast area is small most families had to move tables around to accommodate them. Address of hotel does pick up on GPS.

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Texas City, responded to this review

Dear 903Mom, Thank you so much for your review of our hotel. I am delighted that you liked our breakfast option. It is our goal to consistently ensure our facilities and service are superior and we strive to provide rates that are competitive in the area. Please accept our sincere apologies for falling short of your expectations in particular with... More

1 review
1 of 5 stars Reviewed July 19, 2014

If breakfast is served until 10am, there should be breakfast available. When I told the front desk that the pancakes were out, she wouldn't refill it. I tild her they were out 10 minutes ago, she yelled at me and said, "well did you come tell me they were out?" I am a guest, I didn't know I had to... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Texas City, responded to this review

Dear Yuka F on 7, Thank you so much for your candid review of our hotel. I am deeply sorry for the unacceptable service you have received from our staff. I assure you that this is not the norm you should expect from our hotel. The feedback we receive from our valued guests, like you, enables us to target problem... More

Houston, Texas
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed June 30, 2014

This hotel is fairly new and is very clean. The king leisure suite was large and nice. The price we had to pay was WAY TOO HIGH for this quality hotel. However, the hotel has a humidity problem. You have to keep the rooms very cold to dehumidify and then when you take a hot shower the room gets very... More

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eraschle, General Manager at Holiday Inn Express Hotel & Suites Texas City, responded to this review

Dear Guest, Thank you for taking the time to review our Holiday Inn Express & Suites in Texas City. We appreciate your comment about the cleanliness of the property. Thank you! As for parking spaces, although we have the number of spaces required by law, occasionally there might be shortage, specially on summer weekends. On days of such high demand,... More

Plano, Texas
Contributor
14 reviews 14 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 18, 2014

This hotel is great, and my husband and I have stayed here twice now when we come to visit Galveston. Diana at the front desk is a dream, she is SO nice! I love how all of the staff always said hello to us no matter what time of the day it was. The breakfast buffet is delicious, the beds... More

Was this review helpful? Yes 1
eraschle, Manager at Holiday Inn Express Hotel & Suites Texas City, responded to this review

Dear Guest, Thank you for your kind words and thank you for mentioning our friendly associates. A stable work environment with enthusiastic staff members goes a long way. And when we meet happy guests like you, it is a real joy to work in a hotel. Thank you for coming to see us. Please come back again when your travel... More

Choctaw, Oklahoma
Senior Contributor
29 reviews 29 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 17, 2014

I've stayed at this hotel for the last 8 years and go on a lot of cruises but this last time I was very displeased and won't stay there again the beds are full size. I'm a priorty club member with no priority the one in webber is much better queen size beds and a lower cost as well as... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Texas City, responded to this review

Dear brian c, Thank you for writing a review of our property. Your loyalty to our hotel is highly appreciated, but it seems that your last stay was a let down. We are very sorry the beds were not to your liking. As a valued IHG Rewards member, your feedback is very important to us as this helps us gauge... More

New Orleans, Louisiana
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 16, 2014

We have a suite, for a great price/value. The bed was wonderful, comfy, soft but firm enough to subtend my husband heavy weight without me bouncing every time he turned. The pillow were like little clouds of softness, we asked for 2 more and they were delivered in no time. The room was spacious, spotless clean. The staff were nice... More

Was this review helpful? Yes
Boise, Idaho
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 16, 2014

Very clean exterior & interior. Beautiful modern room, Direct TV, and great mattress! Staff was very helpful & polite. Well lit parking & close to food. Clean pool area, and nice breakfast buffet in the morning.

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Additional Information about Holiday Inn Express Hotel & Suites Texas City

Address: 2440 Gulf Freeway, Texas City, TX 77591
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Texas City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Texas City 2.5*
Number of rooms: 70
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Also Known As:
Holiday Inn Express Hotel And Suites Texas City
Holiday Inn Texas City
Texas City Holiday Inn

24 photos of this hotel

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