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BEST WESTERN Mainland Inn & Suites

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10620 Emmitt Lowery Expressway, Texas City, TX 77592
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1 room 1 adult
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121 Reviews from our TripAdvisor Community

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Seattle, Washington
Level Contributor
117 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at this Best Western location 3 years ago ... Nice breakfast in the mornings; friendly staff. Think the rooms could use a maintenance update! Our toilet "moved" when you sat on it! Close to car rental agency.

Helpful?
Thank Cathy R
sarnia
1 review
5 of 5 stars Reviewed 3 weeks ago

Nice Place to stay before or after a cruise. Minute away from the car rental agency, walking distance. Shopping and good restaurants near by. If your cruising, you gotta stay here. Myself, I stay here again.

Review collected in partnership with Best Western

Helpful?
Thank xman74
Level Contributor
59 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
2 of 5 stars Reviewed December 21, 2015 via mobile

We checked in on Sunday after a fully booked hotel the night before . Check in its at 3 and we got there at 3 15 or so. They said our room was not ready and that the staff have not worked on it yet . Huh ? It's 3 15 ! It probably isn't the staffs fault since they... More 

Helpful?
Thank Natster396

Travelers are raving about these Texas City hotels

Dallas, United States
2 reviews
5 of 5 stars Reviewed December 17, 2015

Friendly staff and clean modern rooms, great breakfast. I like the location. I used the fitness room that had all new equipment in it and the holiday decorations were a nice touch. The GM - Devyn was very nice and helpful with all of my questions about the area

Review collected in partnership with Best Western

Helpful?
Thank Lenore B
Tomball
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 8, 2015

We were intending to stay farther away from IH 45 on our trip to the Galveston area, but this hotel caught our eye and we thought we'd give it a try. Room was large, beds comfy, bathroom clean and well-stocked. Hotel was quiet. Only downside was a poor selection of breakfast items, so that we ate elsewhere. That's makes the... More 

Review collected in partnership with Best Western

Helpful?
Thank nativeTexan30
Texas City, United States
1 review
4 of 5 stars Reviewed December 8, 2015

This hotel is very new and is typically very clean as I have stayed her before. The staff is normally very polite with the exception of the women working the front deck when I was checking out who was awful, she was very lazy and clearly hated her job. If it wasn't for her I would have rated this hotel... More 

Review collected in partnership with Best Western

Helpful?
Thank Kyndal K
Spring, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 21, 2015

First room given had an unworkable heating system so we were transferred to another room. This room had no towels or wash cloths and we didn't realize it had no shower curtain until the next morning. Someone in house cleaning was not doing their job.

Review collected in partnership with Best Western

Helpful?
Thank Ed24_11
Sherwood, AR
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 17, 2015

The Best Western in Texas City had extremely pleasant, professional, friendly,& helpful staff members. The continental breakfast was very good experience, especially the bacon & waffles. I would certainly recommend this hotel to anyone.

Review collected in partnership with Best Western

Helpful?
1 Thank Rose M
Buda, Texas
Level Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed September 19, 2015

I was in the area for two nights staying here and as with most Best Western properties it was a nice place. The only issues I had were with accessing the Wi-Fi and the business center computers. Other than that the staff was friendly enough and the property was well maintained and furnished. Food choices in the area are sparse.... More 

Review collected in partnership with Best Western

Helpful?
Thank Kevin M
Texas
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 15, 2015

This is a great little place to stay in route to the cruise ship port in Galveston. It was inexpensive, clean and quiet. The room was relatively updated. The front office staff was GREAT and very welcoming. The only negative was the breakfast. It could have used a great deal of help.....

Helpful?
Thank Dana M
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