We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 12 Texas City hotels

BEST WESTERN Mainland Inn & Suites

2.0 of 5 Hotel   |   10620 Emmitt Lowery Expressway, Texas City, TX 77592
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Low Rate, Guaranteed
Save Saved
You added BEST WESTERN Mainland Inn & Suites to your Saves list
BEST WESTERN Mainland Inn & Suites
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
59%
Ranked #6 of 12 hotels in Texas City
A recent review
3 of 5 stars reviewed 3 weeks ago
Robin M San Antonio, United States
  • Overview
  • Reviews (78)
  • Photos (20)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (11)
  • Location
  • More
Write a Review

78 people have reviewed this hotel

Traveler rating
    26
    18
    12
    15
    7
See reviews for
40
18
1
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • Any
English first
Los Angeles, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

Our reservations were not honored for handicapped and adjoining rooms. The bathrooms had mold. Amenities were dirty. Furniture was removed from our rooms and not replaced. The staff had that Southern charm of "Yes Mam, no mam" but I'm not going to do anything about the problem. Our bill was wrong at checkout. A totally frustrating, infuriating experience.

Review collected in partnership with Best Western

Was this review helpful? Yes
San Antonio, United States
2 reviews
3 of 5 stars Reviewed 3 weeks ago

requested a crib and was told there would be one. when we got there they said they dont have them. had to buy a travel crib at walmart. there was no iron in the room had to ask for one. hair dryer kept tripping the breaker. not enough parking had to park in the next hotel parking.

Review collected in partnership with Best Western

Was this review helpful? Yes
Iowa
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Checked in and went to our room and it was a mess with cleaning supplies still in the room. Went to front desk and given a 2nd room and the light was burnt out so got a 3rd room and it was okay. It was clean and I think they may have been remodeling the hotel. However, I think the... More

Was this review helpful? Yes
Burleson, United States
1 review
5 of 5 stars Reviewed July 15, 2014

Great hotel at a reasonable price. Very clean and large room. Bathroom was very clean. The swimming pool was large enough to accommodate about 10 people. It too was clean and very clear. Not overly chlorinated. There was enough food on the continental breakfast to make my wife and boys happy. Would highly recommend to anyone thinking about staying at... More

Review collected in partnership with Best Western

Was this review helpful? Yes
plantersville, United States
1 review
4 of 5 stars Reviewed July 11, 2014

Clean room and hotel grounds, refrigerator and microwave worked. Staff friendly and knowledgeable. Second time I stayed there. Easy to arrive and depart from. Close to shopping and restaurants. A/C was very cold and difficulty regulating temperature.

Review collected in partnership with Best Western

Was this review helpful? Yes
Lacassine, Louisiana
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 29, 2014

My husand and our twin teenage boys stayed here memorial day weekend visiting my brother and his family for the weekend who were camping at a local campground. We arrived Friday night with no problems, room temp was amazing and clean, very comfortable beds as well. Saturday we spent the day at the waterpark in Galveston, Sunday we spent our... More

Was this review helpful? Yes 1
London
Top Contributor
64 reviews 64 reviews
31 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed May 25, 2014

Having been allowed to check in before 3 we hoped for good things, although the staff did not seem too interested. The room 211 had the benefit of an old sock under the bed, I assume it is still there. Room was not particularly clean and the stairs up to first floor had not been cleaned for quite a while.... More

Was this review helpful? Yes 1
Oklahoma
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed May 24, 2014

Reserved a room through Priceline. Supposed to be a nonsmoking room for me, my husband and two little kids. Drove 9 hours to stay the night before a cruise. Went to check in and the girl said that they had us down for a smoking room. I said "no, it's supposed to be a nonsmoking." She said "well, we don't... More

Was this review helpful? Yes 1
Midland, Texas, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed May 13, 2014

Nice place to stay could use a little more parking. I s very convenient to Ryan's Steak house and a mall fairly easy access fo I 45. Don't know what else to say You have to leave 200 leters or more or it won't let you continue on.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWPLUSTexasCIty, General Manager at BEST WESTERN Mainland Inn & Suites, responded to this review

Thank you for taking the time to let us know about your stay here at the Best Western in Texas City, Texas. We do have limited parking but since we are in the mall parking lot they do offer us the last row of spots directly behind the hotel for extra space if needed. I'm glad that you were able... More

Port Arthur, Texas
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 5, 2014

I had to go too a class in Texas City,Tx and had booked this room and before doing so I read some of the reviews and my experience was a good experience at this hotel.It was quiet and the staff there was helpful for whatever I may have needed,from directions to extra coffee.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWPLUSTexasCIty, General Manager at BEST WESTERN Mainland Inn & Suites, responded to this review

Thank you for your feedback! We are glad we were able to accommodate you and help you with your requests while you were here in Texas City. It was delightful to serve a fellow "Port Arthuran" and we hope that your chose our location again if your are here in the area. Best Regards, Crystal Green More

Owners: What's your side of the story?
If you own or manage BEST WESTERN Mainland Inn & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to BEST WESTERN Mainland Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Mainland Inn & Suites

Address: 10620 Emmitt Lowery Expressway, Texas City, TX 77592
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Texas City
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Mainland Inn & Suites 2*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Booking.com, Expedia, Cheap Tickets, Tingo, Hotels.com, Priceline, BookingOdigeoWL, Venere and Otel so you can book your BEST WESTERN Mainland Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Texas City Best Western
Best Western Texas City

20 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (7)
Viewed
Bathroom (3)
Viewed
Room/suite (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Hotel & grounds (1)
Viewed
Pool/beach area (1)
Viewed
Bathroom (1)
Viewed
Room/suite (6)
Viewed
Dining (1)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Texas City with
any amenities

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to BEST WESTERN Mainland Inn & Suites!A romantic stroll on Kemah Boardwalk is just what you need to get a trip started right, and it’s easy from our Texas City hotel.If you’re here for Space Center Houston, you’re in luck because it’s minutes away from our Texas City hotel. From Moody Gardens to the world famous barbeque nearby, there’s something for everyone when they stay with us. Schlitterbahn is in the neighborhood, and southern hospitality flows freely. Our friendly staff members are committed to making sure your trip is comfortable and memorable.Easy I-45 access makes commuting from our Best Western Texas City hotel simple. We’re close to Tanger® Outlet Mall, and many people come to town just to get great deals on fashion. However, an outdoor pool is also a siren’s call few guests can resist. Relaxing poolside, working in a few laps or simply getting bronzed are also great ways to kick-start your vacation.Enjoy a free breakfast and free Wi-Fi at our Texas City hotel. Start the morning with endless sizzling hot waffles, your favorite breakfast pastries, fruits and cereal or yogurt. The most important meal of the day is on us, and it ends with bottomless 100% Arabica coffee and juices.The Motorcycle Biker Rally is a favorite local event, and we’re happy to host bikers at our Texas City hotel. Close to Galveston Beach, beach bumming is an activity you can partake in year-round. Whether you want to take a surf lesson or just swim in the warm turquoise waters, it’s all possible and close to our property. Coast Guard service men and women as well as employees of Mainland Medical Center prefer our property for the location, value and service.Reserve your next stay at BEST WESTERN Mainland Inn & Suites today and enjoy a fantastic rate! ... more   less 
Number of rooms
25

Questions & Answers

Questions? Get answers from BEST WESTERN Mainland Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer