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Fairfield Inn Texas City

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10700 Emmett F. Lowry Expressway, Texas City, TX 77591
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1 room 1 adult
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Fairfield Inn Texas City
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81 Reviews from our TripAdvisor Community

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Texas
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We had a double room for 4 + a baby. The lady at the front desk was wonderful when we checked in, our room was very clean and comfortable. The beds were comfortable and enjoyed our breakfast. We were there only over night on our way to a cruise. The check out morning we were notified that the cruise ship... More 

Helpful?
Thank cruise4go
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

Hotel room had a persistent "urine" smell that didn't go away when staff came into clean room after I complained.. I am glad I wasn't here for more than 2 nights. Desk staff was helpful,. Descent location.

Helpful?
Thank Dawn E
TMIHospitality, Manager at Fairfield Inn Texas City, responded to this review

Dear Dawn E, Thank you for your comments regarding your recent stay at the Fairfield Inn Texas City. I am glad you liked our location and found our staff helpful. However, I am very sorry for the odor you encountered at our hotel. We are working diligently to correct this issue. We hope to have a chance to make up... More 

Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed December 20, 2015

on 12/18/2015 I checked in and all was well so until I went to my room and put my key in and it did not work so I went back down to the front desk to let crystal know about it so she took my keys and reprogrammed them for me and gave them back to me but what got... More 

Helpful?
Thank Lilsoc
Rosebud, Texas
Level Contributor
3 reviews
5 of 5 stars Reviewed December 8, 2015

I had occasion to stay in the Fairfield Inn in Texas City while attending a funeral. We had left home early that morning and needed to change into our "funeral clothes". Although it was before check-in time, they were most accommodating. Erica Nunn, at the front desk, was kind, friendly and is certainly the kind of employee every company would... More 

Helpful?
Thank Fran H
Oklahoma City, Oklahoma
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 28, 2015

This year I have 76 days in Marriott hotels in half a dozen states . This hotel was by far the most outdated and dirty of any of the stays. Do yourself a favor and find a different place to stay . Its a great location , but just a poor hotel .

Helpful?
Thank Terps007
TMIHospitality, Manager at Fairfield Inn Texas City, responded to this review

Dear Terps007, Thank you for reviewing the Fairfield Inn Texas City. I am glad to hear you like our location. However, I apologize for the less than satisfactory experience you had at our hotel. Please know we are currently undergoing renovations. I believe this will satisfy all of your concerns. We hope that we will have another chance to host... More 

Level Contributor
128 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed November 3, 2015 via mobile

The hotel is clean. Located next to what used to be a mall, now is closed, so the area feels not secure. The good thing about this hotel, is located close to the new Galveston / Houston Tanger Outlets. Also the hotel needs some automatic doors.

Helpful?
Thank Óscar Y
TMIHospitality, Manager at Fairfield Inn Texas City, responded to this review

Dear Óscar Y, Thank you for reviewing the Fairfield Inn Texas City. I am glad you enjoyed the cleanliness of our hotel and our proximity to the Tanger Outlet Mall. However, I apologize we did not meet all of your needs. We appreciate your recommendation and will use it for the future. We hope you will allow us another chance... More 

Metairie, Louisiana
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed September 28, 2015

Enjoyed our stay. Large clean room. Friendly staff. Breakfast is so-so, but what I expect when it is included "free" with an overnight stay. The room always seemed damp with no humidity control. I assume this is due to an older model floor-standing A/C unit. Easy access to Galveston Island. I'd stay here again.

Helpful?
Thank KatL475
San Antonio, Texas
Level Contributor
373 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
3 of 5 stars Reviewed September 13, 2015

Wife and I stayed here on evening on free night voucher from my Chase Marriott Card. Afterwards I considered it a waste since I could have used for higher categories and this place was very VERY outdated. Everything was as expected, except for the Musky mildewy smell in our room. When we walked in the A/C was set at 60!... More 

Helpful?
Thank RetiredArmyRANGER
TMIHospitality, Manager at Fairfield Inn Texas City, responded to this review

Dear RetiredArmyRANGER, Thank you for taking the time to review your stay at the Fairfield Inn Texas City. I appreciate you noting our clean rooms and great service. However, I apologize that our overall hotel did not meet your expectations. As you noted, we are excited about our renovation that will be starting this fall. We hope we can have... More 

Iowa
1 review
5 of 5 stars Reviewed August 31, 2015

The rooms were clean, the breakfast was good... but I would have stayed in a cardboard box if it meant this staff was working there. They were AMAZING!!!!! I was there for a family funeral, and they were kind, thoughtful, generous... they allowed me to check in three hours early, they knew me by name every time I passed the... More 

Helpful?
Thank Katie O
Houston, Texas
Level Contributor
267 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 198 helpful votes
3 of 5 stars Reviewed August 31, 2015

I stayed here recently for one night on business it’s a basic needs no frills hotel with no onsite restaurant or lounge but good for what it is. Very clean with a friendly staff, property is showing its age but well managed. See my pros and cons below: Pros - Clean basic needs property with friendly staff, easy fast check... More 

Helpful?
Thank outlaw1865
TMIHospitality, Manager at Fairfield Inn Texas City, responded to this review

Dear Outlaw1865, Thank you for taking the time to review the Fairfield Inn Texas City. I appreciate your kind words of our hotel being well managed. I do apologize we were not able to meet all of your needs. Please know, that we soon be undergoing a full renovation. I am confident that this will address most of your concerns.... More 

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