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All 12 Texas City hotels

Hampton Inn Houston-Texas City, TX

2.5 of 5 Hotel   |   2320 FM 2004, Texas City, TX 77591
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Ranked #1 of 12 Hotels in Texas City
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
cedar4604 North Richland Hills, Texas
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199 reviews from our community

Traveler rating
    114
    58
    15
    5
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gulf Shores, Alabama
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We checked in, and the room was very small - the chair at the desk could barely pull out from the desk because the bed was right against it. There was no refrigerator, no microwave standard in the rooms. The bed was old, there was a dip in the middle. The overall appearance of the hotel was average; it felt... More 

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TMIHospitality, Manager at Hampton Inn Houston-Texas City, TX, responded to this review

Dear Davidmcgill, Thank you for taking the time to review your stay at the Hampton Inn Houston Texas City. I'm very sorry to hear that it was less than satisfactory. I have shared your comments with my entire staff to ensure the problems you experienced have been properly taken care of. I hope that if you find yourself back in... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

The hotel manager was very unprofessional and rude, stayed with my feonce in 2 rooms with 4 kids and from the time we checked in the manager was extremely rude. We requested extra toiletries and towels and never received them, because I'm a Diamond member with Hilton, I can have laye check out of 2 pm and we requested it... More 

Was this review helpful? Yes 1
TMIHospitality, Manager at Hampton Inn Houston-Texas City, TX, responded to this review

Dear Norma M, Thank you for taking the time to review your recent stay at the Hampton Inn Houston Texas City and for your loyalty to Hilton. Please accept my sincere apologies for the less than exceptional service you received from Renee. Please know that she is not a manager, but a member of our front desk staff, and this... More 

North Richland Hills, Texas
Senior Contributor
41 reviews 41 reviews
5 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Last minute online booking gave a good price. Close enough to the port for a stay the night before a cruise out of Galveston. The guy at the front desk was very helpful and we stayed to talk with him for a while. The cookies at arrival time were warm and scrumptious. The room was typical of Hampton Inn -... More 

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TMIHospitality, Manager at Hampton Inn Houston-Texas City, TX, responded to this review

Dear Cedar4604, Thank you for taking the time to review your experience at the Hampton Inn Texas City. We hope you and your family enjoyed the cruise and we look forward to your next visit! Sincerely, Your Hampton Inn Texas City Team More 

Granbury, Texas, United States
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here in Oct 2014 before a cruise and decided to stay here again before our cruise this month. Easy to get to the hotel and to the cruise terminals. Staff are very helpful and friendly. Beds are very comfortable and A/C works fine.

Review collected in partnership with Hampton

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TMIHospitality, Manager at Hampton Inn Houston-Texas City, TX, responded to this review

Dear Dorothy S, Thank you for staying with the Hampton Inn Texas City and for your review! We are glad that you found our staff to be friendly and helpful. We hope you enjoyed your cruise and we look forward to your next visit. Kind thanks, The Hampton Inn Texas City Team More 

Silsbee
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

The staff was very courtious and the check in process was so easy. The hotel was sold out but it was so quite, I was amazed. The room was small and there was no frig but over all I was satisfied and would stay again.

Review collected in partnership with Hampton

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TMIHospitality, Manager at Hampton Inn Houston-Texas City, TX, responded to this review

Dear Holly P, Thank you for taking the time to review your recent stay at the Hampton Inn Texas City. We continually strive to exceed our guests' expectations. We look forward to your next visit and thank you for staying with us. Sincerely, Your Hampton Inn Texas City Team More 

newcastle, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Hampton is always a quiet place to stay and we love the non-smoking policy. Staff has always been helpful. Parking area is usually well lit. Overall our experiences have been very positive no matter what part of the country we are in.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
TMIHospitality, Manager at Hampton Inn Houston-Texas City, TX, responded to this review

Dear James Q, Thank you for taking the time to review your recent stay. We appreciate your loyalty and thank you for choosing Hampton Inn Texas City. We look forward to your next visit! Sincerely, Wesley J. General Manager More 

Wisconsin
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here the night before a cruise out of Galveston. The check in was pleasant and fast, as was check out the next day. The room clean and comfortable. Love Hilton chains' beds, so slept well. there are restaurants and shopping nearby, so we picked up a few items. We also drove over to Galveston to enjoy the island... More 

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TMIHospitality, Manager at Hampton Inn Houston-Texas City, TX, responded to this review

Dear WG6530, Thank you for taking the time to review your stay and for choosing the Hampton Inn Texas City. We hope you and your family enjoyed the cruise. I'm glad that our location worked out conveniently for your car return. We look forward to your next visit. Sincerely, Your Hampton Inn Texas City Team More 

Wichita, Kansas
2 reviews
4 of 5 stars Reviewed January 26, 2015

We enjoyed our stay with Hampton Inn. It was quiet, peaceful and restful. Our needs were met and when we left we were well rested and ready to move on with our vacation. The staff was very helpful and took care of our needs. The beds were comfortable and the room was very clean.

Review collected in partnership with Hampton

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2 reviews
5 of 5 stars Reviewed January 9, 2015

The customer service in this hotel could not have been any better. Specifically, Pauline and Helen at the front desk went out of their way to help me. The rooms are clean, the breakfast buffet is excellent and the housekeeping staff are friendly. We were staying at the hotel with a large group of people and everyone was very pleased... More 

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Thornburg, Iowa
1 review
5 of 5 stars Reviewed January 8, 2015

Everyone was so nice and helpful. The morning breakfast was the best. The lady working on the breakfast line was so friendly and was willing to help in any way. The whole stay was great! I would be glad to stay there again anytime.

Review collected in partnership with Hampton

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Additional Information about Hampton Inn Houston-Texas City, TX

Address: 2320 FM 2004, Texas City, TX 77591
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Texas City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Houston-Texas City, TX 2.5*
Number of rooms: 63
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Also Known As:
Hampton Inn Texas City Hotel Texas City
Texas City Hampton Inn

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