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Comfort Inn & Suites Galveston Bay Refineries

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320 Highway 146 North, Texas City, TX 77590 (Formerly Comfort Inn & Suites Texas City)
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1 room 1 adult
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Comfort Inn & Suites Galveston Bay Refineries
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65 Reviews from our TripAdvisor Community

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Rowlett, Texas, USA
Level Contributor
69 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed here while in town for my aunt's memorial service. It was very clean. The person behind the desk was personable and helpful. The breakfast buffet was very nice and the staff kept everything well-stocked. Bed was comfy as were the pillows. Lots of people stay there when going on a cruise. I would definitely stay there again.

Helpful?
Thank Donna F
comfortinnandsuitesg, Webmaster at Comfort Inn & Suites Galveston Bay Refineries, responded to this review

Dear Guest, Thanks for your kind comments about our hotel here in Texas City. I’m very sorry for your loss. I’m so pleased that you would stay with us again, and I hope you have the opportunity to do that soon under nicer circumstances. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve... More 

Phoenix, Arizona
Level Contributor
79 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Met some family at this hotel as we prepared to go to Galveston for a cruise. Overall, the beds are comfortable and the room is clean, but the staff was unresponsive to our needs and the breakfast was inadequate. I had a little boy who was having to sleep on the floor and they would not provide a cot or... More 

Helpful?
Thank Superevangelist
comfortinnandsuitesg, Webmaster at Comfort Inn & Suites Galveston Bay Refineries, responded to this review

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways and that no cot was available in time to meet your needs. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will... More 

Thedford, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

After leaving a HORRIBLE hotel in Galveston and spending 1/2 hour frantically trying to find a hotel (at 11pm) called this one. The man I spoke with was simply wonderful and calmed me right down assuring me a room! He didn't require me to quickly book over the phone said he'll have the room when we get there (we were... More 

Helpful?
Thank Cassie H
comfortinnandsuitesg, Webmaster at Comfort Inn & Suites Galveston Bay Refineries, responded to this review

Dear Guest, Thank you so much for your kind words. I’m glad we could accommodate you here at the Days Inn when no one else could. I’m so pleased that you found us a clean and pleasant place to stay. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had... More 

Austin, Texas
Level Contributor
333 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 226 helpful votes
3 of 5 stars Reviewed November 23, 2015

My husband and I got a room with a king bed on the 3rd floor. The room appeared to be clean and was in good working order. We had a nice size TV, very small coffee pot, microwave, refrigerator, desk with chair and another chair with ottoman. My husband liked the mattress but I thought it was too saggy.The free... More 

Helpful?
Thank M J
comfortinnandsuitesg, Webmaster at Comfort Inn & Suites Galveston Bay Refineries, responded to this review

Dear Guest, Thanks for staying with us. I’m very glad that our hotel impressed you in so many ways, even if you didn’t agree with your husband about the mattress. We focus on offering a guest experience that will satisfy a wide range of travelers. When you’re in the area again, I hope you will make us your first choice.... More 

Houston, Texas
Level Contributor
267 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 198 helpful votes
3 of 5 stars Reviewed November 16, 2015

I was here for one night on business, the hotel was perfectly in line with what one would expect from a 2 star property. Clean and basic with no frills, I had everything I needed. The in room amenities were limited to a hair dryer and coffee maker along with the average travel size shampoo / conditioner and cheap off... More 

Helpful?
Thank outlaw1865
comfortinnandsuitesg, Webmaster at Comfort Inn & Suites Galveston Bay Refineries, responded to this review

Dear Guest, Thanks for your kind words about our clean, comfortable and friendly hotel with plenty of amenities. We take serving our guests very seriously and are very pleased that we met your needs so well. I hope you will tell others about our property and stay with us again the next time you’re in town. We appreciate the opportunity... More 

Pensacola, Florida
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed November 13, 2015

The room was very comfortable and reasonably priced. The hotel was beautiful inside & out. The staff was extremely pleasant. The included Breakfast was just ok. I highly recommend this hotel & I would stay there again.

Helpful?
Thank Mark M
comfortinnandsuitesg, Webmaster at Comfort Inn & Suites Galveston Bay Refineries, responded to this review

Dear Guest, Thanks for your kind comments about our hotel here in the Texas City area. I’m so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I’m glad we could satisfy you,... More 

Level Contributor
49 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 4, 2015 via mobile

Nice hotel price a little high because of area hot breakfast and nice staff love comfort suites hotel chain if going on cruise or just visiting the area this is the right hotel to stay at will return for sure

Helpful?
Thank ashleyj1972
comfortinnandsuitesg, Webmaster at Comfort Inn & Suites Galveston Bay Refineries, responded to this review

Dear Guest, I’m glad you had such a nice experience with us, and I sincerely thank you for your positive comments. We enjoy providing a great experience for all kinds of travelers, and I’m very pleased that you enjoyed being with us at our hotel. We’ll be here for you in the future if you visit the area again, and... More 

Andover
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed October 15, 2015

The room itself was quite comfortable- good bed, enough pillows, clean bathroom. Breakfast was good, but not great. Things that were supposed to be hot (sausage gravy) were warm and things that were supposed to be cold (milk) were warm too. To be fair, we did show up in the last 15 minutes before breakfast closed. Overall, a decent place... More 

Helpful?
Thank Marci P
comfortinnandsuitesg, Webmaster at Comfort Inn & Suites Galveston Bay Refineries, responded to this review

Dear Guest, Thanks for your comments. I’m pleased you had a good experience with us although I regret that we couldn’t completely satisfy you because the breakfast didn’t impress you. We take real pride in our hotel, and I apologize if we let you down in any ways. We want you to have the best possible experience here, and we’re... More 

Tulsa, Oklahoma
1 review
2 of 5 stars Reviewed September 15, 2015

hotel had very foul smell through-out, check-in staff was the worst I've ever experienced, won't be back! Not much around but definitely cheaper than staying in Galveston. We booked early and had comments made to us about the lower price we were paying compared to the rip off price they were charging for that night. Best advice is keep on... More 

Helpful?
Thank Dan W
gemsj, Manager at Comfort Inn & Suites Galveston Bay Refineries, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jody Patel... More 

Travelers are raving about these Texas City hotels

Birmingham, Alabama
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed August 13, 2015

We stayed here night before going on a cruise. The bed was very comfortable, I would give it 5 stars. Breakfast was just ok, and was free. Our room did not have musty smell as some of the other reviews said. We would stay there again.

Helpful?
2 Thank T C
comfortinnandsuitesg, Webmaster at Comfort Inn & Suites Galveston Bay Refineries, responded to this review

Dear Guest, Thanks for your kind comments about our hotel. I’m so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I’m glad we could satisfy you, as we do so many others... More 

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