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Comfort Suites

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215 Richill Drive, Texarkana, TX 75503
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Best prices for: 1 room 1 guest
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118 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Comfort Suites
See the most recent reviews
Charlo, Canada
Level Contributor
60 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed October 24, 2012 via mobile

I have stayed at this hotel a few times on business. I'll start off with the positives. The front desk staff (especially the evening girl, brandy?) and kitchen staff are very friendly and accommodating. The rooms are furnished nicely and many are newly remodeled. The area is good, with lots of restaurants and shopping nearby. The price is reasonable. Now... More 

Was this review helpful? Yes
comfortsuitestxk, General Manager at Comfort Suites, responded to this review

Thank you for choosing Comfort Suites Texarkana TX on several occasions. Please accept our apology on the issues with housekeeping and allow us to prove to you that these issues have been corrected. You were right in assuming that we were training new staff but the kinks have been ironed out and we would be so honored if you would... More 

Austin, Texas
Level Contributor
52 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed August 11, 2012 via mobile

We broke down and spent three days here waiting for our vehicle to be repaired. The beds were perfect and the pillows offered a variety of comfort levels. There were some blemishes on the mix and match furnishings. Soft towels, great shower head with good pressure and hot water to spare. The AC was good and cold, but the dial... More 

Was this review helpful? Yes 2
comfortsuitestxk, General Manager at Comfort Suites, responded to this review

We were sorry to hear about the circumstances for your recent stay in Texarkana but are glad you decided to stay with Comfort Suites Texarkana. As you mentioned we are going through renovations and apologize for any complications that caused you and your family. Hopefully if you are ever in our area in the future and for bettter reasons you... More 

Lake Charles, Louisiana
Level Contributor
186 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed July 29, 2012

Location is a small inconvenience, but would recommend it. Clean rooms, good beds. Good selection of restaurants in walking distance. Exercise equipment quality was below average. Far enough off of interstate that road noise was not an issue.

Was this review helpful? Yes
comfortsuitestxk, General Manager at Comfort Suites, responded to this review

Thank you for choosing, Comfort Suites Texarkana, and letting us know about your recent stay with our hotel. We have replaced our treadmill and also now provide a complimentary pass to a local gym for our guests. Hopefully you will stay with us in the future and see the changes we have made. Thank you again. More 

Lafayette, Louisiana, United States
1 review
4 of 5 stars Reviewed July 24, 2012

The staff was very friendly and the rooms were very clean. After being on the road for almost 6 hours it was great to unwind in the comfortable suite provided and the room was larger than I expected, they also had a little area outside that was very well kept and quite a great place to have breakfast. The location... More 

Was this review helpful? Yes
comfortsuitestxk, General Manager at Comfort Suites, responded to this review

We want to personally thank you for your warm words and let you know that we are taking even more steps to improve our guest experiance. We look forward to seeing you again in the future. More 

Lafayette, Louisiana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 24, 2012

It's always a pleasure to visit a hotel where the staff are extremely pleasant! I love how all the rooms are suites and there is plenty of room for my family (including a small child that needs a pack-n-play). The rooms are always clean & smelling fresh. the swimming pool is alway clean & the water looks great. I also... More 

Was this review helpful? Yes
comfortsuitestxk, General Manager at Comfort Suites, responded to this review

We take great pride in our staff and overall customer service. Our pool is a great feature for guests with children and we are glad your family enjoyed it also.Thank you for your continued patronage and hopefully we will see you again soon. Jennifer Newman General Manager More 

Baton Rouge, Louisiana
1 review
4 of 5 stars Reviewed July 24, 2012

Both the staff and the hotel were very nice. A great place for a great price. We will be staying here again. They had an extremely clean swimming pool & also offer access to a fitness center & discount to a local restaurant.

Was this review helpful? Yes
comfortsuitestxk, General Manager at Comfort Suites, responded to this review

Our pool offers hours of enjoyment for our guests and we are thrilled to hear you made use of it also. We now offer a complimentary pass to a local gym for a more extensive workout to all our guests. More 

Waco, Texas
Level Contributor
49 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed July 24, 2012

Don't be thrown by some of the negative or lukewarm reviews. We stayed there in late July 2012 and were very pleased. Clean, well-maintained, comfortable, good service and lots of nice touches like the fountain out front (three bronze statues of children playing in the water), the putting green out back, a very nice indoor pool and a lovely sitting... More 

Was this review helpful? Yes
comfortsuitestxk, General Manager at Comfort Suites, responded to this review

We are very glad to hear that the changes we are making have been noticed and appreciated. Thank you for leaving such a detailed and positive review. We hope that you stay at Comfort Suites Texarkana again soon. Jennifer Newman GM More 

Harrison, Arkansas
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed July 18, 2012

This place is in need of updates!! I was disapointed with my room. The wallpaper was torn off in a place in the bathroom. The shower was a trickle. The grout was missing from part of the bathroom floor. An electrical outlet was falling off the wall - UNSAFE. Glad I didn't have small children with me.

Was this review helpful? Yes
comfortsuitestxk, General Manager at Comfort Suites, responded to this review

We certainly understand your concerns and want to assure you we are currently under renovations at the moment. We are taking the renovations slower to be able to continue to accomodate our expected arrivals and not disrupt any travel plans. We thank you for your feedback and heopfully you will return after the new year to see the changes we... More 

Saint Catharines, Ontario, Canada
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed July 11, 2012

This hotel was clean and comfortable. It had a couch, which was nice. Room seemed a little in need of updating, but we just needed a place to sleep, so it suited our needs fine!

Was this review helpful? Yes
Management response:

We always appreciate feedback of any kind and we certainly thank you for yours. We are currently undergoing a revamp of the guest rooms but are taking it slow during this busy time of the year. Please check back with us next time you are in the area to see the improvements. Once again thank you. Jennifer Newman GM More 

Quad Cities, IA
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 19, 2012

Stayed here on way to Dallas for a meeting. Was able to "name my own price" and get a discount for the hotel room. The hotel is just off the interstate and the roads are a little confusing getting to the hotel from the east. Hotel is newer and the rooms are still in very good shape. Bed was comfortable... More 

Was this review helpful? Yes
Management response:

We are happy to hear that you enjoyed your stay with us and want to let you know that we have replaced the mattresses and are in the process of ordering new pillows to meet higher guest standards. Thank you for your feedback. Jennifer Newman GM More 

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