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Comfort Suites

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215 Richill Drive, Texarkana, TX 75503
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Comfort Suites
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Comfort Suites
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Comfort Suites
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110 reviews from our community

Traveler rating
    32
    29
    21
    13
    15
See reviews for
42
14
4
25
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Berwyn, Illinois
Top Contributor
103 reviews 103 reviews
60 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

coming from the south made it somewhat difficult to find this motel...you have to do a loop around from one frontage road to the other side and then there are no large signs to indicate where it is. It is set way back behind several other hotels. But it is a nice newish property. The desk gal was frustrated because... More 

Was this review helpful? Yes
gm-tx568, General Manager at Comfort Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We always stay at a Choice hotel when we can because we have been able to trust them. This location was "okay" but did not look like the pictures. The bathroom was clean but is in desperate need of updating. The beds were NOT comfortable and very wobbly. The pillows were nice though, even if they were very small. The... More 

Was this review helpful? Yes
gm-tx568, General Manager at Comfort Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Martinsburg, Pennsylvania
Top Contributor
106 reviews 106 reviews
83 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed January 29, 2015

I know I've reviewed this Comfort before but as with some hotels, management and staff changes and sometimes the quality shows this. I have to say every time I get to Texarkana, TX this is my "home away from home". My stay this time was 3 days long and nothing has changed. Love this place....comfortable beds, very roomy rooms, big... More 

Was this review helpful? Yes 1
comfortsuitestxk, General Manager at Comfort Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Leesville, Louisiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 18, 2015

I have NO compliments for the Comfort Suites we stayed in at Texarkana, Texas in January 2015. The owner/general manager did little to nothing to resolve our problems which included no Wifi in the room, a recliner in the room that belonged in Goodwill, and lighting in the room that blinked on and off. They had the Comfort Suites policy... More 

Was this review helpful? Yes 1
comfortsuitestxk, General Manager at Comfort Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I personally was working to resolve your WIFI internet problem but you did not allowed us to do so. I apologize for inconvenience.... More 

Annapolis, Maryland
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 31, 2014

I can't "rave" about this hotel, but I will tell you that I was very pleased with our stay! Oh well, heck, I will "rave" about a few things (keep in mind how my budget was happy): the room was suite-like (we did not choose the suite) but our room had a little seating area and we read, watched TV,... More 

Was this review helpful? Yes 2
comfortsuitestxk, General Manager at Comfort Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Richmond, Virginia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 22, 2014

Let's start with the check-in process. This reservation was under my mother's name. The agent at the desk when we checked in (12:30pm on Dec. 22), was not very friendly. I teach my front desk agents to engage with their guests and make the guests feel welcome. This did not happen. We were not told of any amenities and my... More 

Was this review helpful? Yes 1
comfortsuitestxk, General Manager at Comfort Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 6, 2014

Travel for business several times a year to Texarkana...I don't even consider another hotel other than here....courteous staff...great breakfast...comfort is the right name for this hotel...xxxxxxxxxxxxxxxxxxxxxxxx xxxxxx xxxxx xxxx

Was this review helpful? Yes 2
gm-tx568, General Manager at Comfort Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 28, 2014

If your looking for a cheap nights stay with comfortable beds I recommend this hotel. The beds were awesome and the breakfast was a little bit better than other locations in the local area. The Internet was fast also.

Was this review helpful? Yes 1
comfortsuitestxk, General Manager at Comfort Suites, responded to this review

Dear Scott, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Huntsville, Texas
Top Contributor
184 reviews 184 reviews
24 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed October 24, 2014

This hotel was our final stop on a 5,000 mile round trip and was quick and easy to get to. The room was clean as expected, the breakfast had good choices and staff was friendly and helpful. BUT--- I noticed after arriving home they charged us for the room safe we were not even aware of. I haven't seen that... More 

Was this review helpful? Yes 1
gm-tx568, General Manager at Comfort Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 14, 2014

Rooms were clean the facilities were in good shape would stay again the breakfast was good too had a king bed with a sofa room pool area looks real nice but did not have a chance to use it there was even a backyard picnic area.

Was this review helpful? Yes
gm-tx568, General Manager at Comfort Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

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