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Comfort Suites

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215 Richill Drive, Texarkana, TX 75503
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Comfort Suites
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118 Reviews from our TripAdvisor Community

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Traveler rating
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43
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
  • All months
    (118)
  • Mar-May only
    (26)
  • Jun-Aug only
    (42)
  • Sep-Nov only
    (31)
  • Dec-Feb only
    (19)
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Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here with a school group. Nice staff but not easy to contact by email. Typical accommodations for Comfort Suites. Minor repair needs visible throughout. Basic breakfast was fine, but there's a Cracker Barrel right in front of the hotel. For the right rate I'd stay here again.

Was this review helpful? Yes
gm-tx568, General Manager at Comfort Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Level Contributor
70 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I spent several days at this Comfort Suites while on a business trip. The staff was friendly and helpful. The rooms were clean and comfortable. The hotel is in a good location near the highway with good access. The wifi worked well and the breakfast was okay.

Was this review helpful? Yes 1
gm-tx568, General Manager at Comfort Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

This is a really nice hotel and we got a great pay in advance rate. The services have been wonderful. We were looking forward to using the pool after traveling for several days on the motorcycle, but the pool water was really too cold to really enjoy it. Normally for an indoor pool, you expect the water to be at... More 

Was this review helpful? Yes
gm-tx568, General Manager at Comfort Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed June 22, 2015 via mobile

Really nice staff, breakfast was really good and hot. Beds were a little hard and we had gotten the one bedroom suite. The door on the bedroom would stick to the carpet and would not shut. Kinda like the door was off the hinges a little. The putting green they show in pictures is not green anymore but I don't... More 

Was this review helpful? Yes
gm-tx568, General Manager at Comfort Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Strasburg, Ohio
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 18, 2015 via mobile

This hotel has spacious rooms! Beds are extremely comfy and rooms are clean. Elevator makes creepy sounds, but works fairly quickly. The pool is small but nice. Can't speak about breakfast for I left before they served it. The lady who checked us in was super nice and had a great personality!!Certainly would stay here again and will recommend!!

Was this review helpful? Yes 1
comfortsuitestxk, General Manager at Comfort Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Houston, Texas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 23, 2015

Room was very dirty. Dried urine on the toilet, hair in the bath tub. Toilet tank leaking on the floor. Internet down. Keys stopped working. Something wrong EVERY DAY. Desk staff tried their best, but lack the means to help. Mentioned this to the manager, no comp offered. Stayed there three days.

Was this review helpful? Yes 2
gm-tx568, General Manager at Comfort Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I personally was working to resolve your WIFI internet problem but you did not allowed us to do so. I apologize for inconvenience.... More 

Travelers are raving about these Texarkana hotels

Orlando, Florida
Level Contributor
439 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 277 helpful votes
4 of 5 stars Reviewed May 22, 2015

The hotel was very clean, from the the lobby to your guest room. Everyhing also smelled clean, which is rare. Even though the furniture is outdated, it's still in good condition. The mattress and pillows were very comfortable. The property has a small indoor pool, fitness center and business center. The breakfast was a bit on the bare side.

Was this review helpful? Yes
gm-tx568, General Manager at Comfort Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Greenbrier
Level Contributor
74 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed May 2, 2015

We paid under $60 for a nice room. The beds are wonderful, the air worked great. The décor is up to date and the rooms are big. The flat screen TV is a little small for such a big room. The wifi is not the best but ok. The bath area still needs closer attention. There is mold around the... More 

Was this review helpful? Yes
comfortsuitestxk, General Manager at Comfort Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Berwyn, Illinois
Level Contributor
112 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed April 10, 2015 via mobile

coming from the south made it somewhat difficult to find this motel...you have to do a loop around from one frontage road to the other side and then there are no large signs to indicate where it is. It is set way back behind several other hotels. But it is a nice newish property. The desk gal was frustrated because... More 

Was this review helpful? Yes
gm-tx568, General Manager at Comfort Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 5, 2015

We always stay at a Choice hotel when we can because we have been able to trust them. This location was "okay" but did not look like the pictures. The bathroom was clean but is in desperate need of updating. The beds were NOT comfortable and very wobbly. The pillows were nice though, even if they were very small. The... More 

Was this review helpful? Yes
gm-tx568, General Manager at Comfort Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

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