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Country Inn & Suites By Carlson, Texarkana, TX

Certificate of Excellence
2.5 of 5
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1918 University Avenue, Texarkana, TX 75503
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Country Inn & Suites By Carlson, Texarkana, TX
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Ranked #6 of 20 Hotels in Texarkana
Certificate of Excellence
A recent review
5 of 5 stars reviewed 6 days ago
MikeM025 Nashville, Tennessee
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208 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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New Braunfels, Texas
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We stayed here in April and had a very good experience. We checked in here today and it is very different. The first indication of problems was when we arrived on the 4th floor and the hallway had no air conditioning. I then took my ice bucket (no plastic bag liner) to find that the ice machine didn't work. I... More 

Was this review helpful? Yes
CISTXKManagement, Guest Relations Manager at Country Inn & Suites By Carlson, Texarkana, TX, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We will work to ensure that situation like this does not occur again. More 

Nashville, Tennessee
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I've found this hotel chain to provide consistently good quality at a reasonable price. But, this hotel is far superior to most I've experienced in this chain. It was very clean, tastefully decorated and the staff was great. All amenities were top notch. The free breakfast was served in an upscale dining area, on real plates with real flatware (no... More 

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Walnut Creek, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I've never stayed in Country Inn before or any other affiliated hotels. I was traveling to San Antonio and my van broke down in Texarkana and I came in here to stay while my van is getting fixed. What I liked that the staff here was nice and I liked the hotel's setting and design. The hot breakfast was included.... More 

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Columbus, Georgia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for about 9 days working at red river. The ladies at the from desk were super friendly. Room was nice and clean, bed was comfy, over all I enjoyed coming back to my tempory road home. The internet was a bit slow. That's about all I could complain about

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CISTXKManagement, Public Relations Manager at Country Inn & Suites By Carlson, Texarkana, TX, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that the front desk staff provided great customer service and that you were pleased with your room accommodations. Thank you for your business and we look forward to your next stay. Please "Like" us on Facebook to stay informed of... More 

New Delhi, Delhi, India
1 review
3 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel 3 years ago. Had such a great experience that we booked this hotel again this year. Unfortunately, this time, our stay has been only average. First, we discovered the pool was closed. They hadn't mentioned this when we booked our stay, even though it was apparent the pool had been closed for a while. This... More 

Was this review helpful? Yes
CISTXKManagement, Public Relations Manager at Country Inn & Suites By Carlson, Texarkana, TX, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with your accommodations. We will discuss the conditions of your room and the public areas with our staff to ensure our facility are up to Country Inns and Suites By Carlson standards. Also, we apologize that you were not able to use our pool... More 

Bossier City, Louisiana
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed here during a visit to Texarkana, TX to visit family and I won't ever stay anywhere else ever. The front desk staff were great and very friendly. The breakfast was one of the best breakfasts I've had at a hotel and to top it off it was complimentary. They made sure that there was alway plenty of food... More 

Was this review helpful? Yes
CISTXKManagement, Public Relations Manager at Country Inn & Suites By Carlson, Texarkana, TX, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay us during your visit to Texarkana, TX to visit family. We strive to offer great customer service and our goal is to make sure that every guest is more that satisfied during their stay with... More 

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