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Country Inn & Suites By Carlson, Texarkana

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2.5 of 5
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1918 University Avenue, Texarkana, TX 75503
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Country Inn & Suites By Carlson, Texarkana
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252 Reviews from our TripAdvisor Community

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Herculaneum, Missouri
Level Contributor
9 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Never stayed at a country inn before. Had a nice decor everything seemed cleaned. When checking in the girl at the front desk was friendly and nice and they had complimentary chocolate chip cookies. On queen beds you get 3 deflating pillows. We got to breakfast towards the end they were out of sausage and the breakfast worker made us... More 

Helpful?
Thank StlCardsFan06
Beardstown, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Great place to stay,very clean, friendly staff. Our only complaint and disappointment was no internet. We talked to the front desk and was told to reboot our devices,but still no service. We went to the lobby and it worked fine there. Would stay there again only if the Internet was working.

Helpful?
1 Thank M H
Clute, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 6, 2016

The staff, hotel and service was awesome. Will definitely be staying here again. Breakfast was very good. Housekeepers were nice. Front desk was very sweet and would definitely recommend to my family and friends.

Helpful?
2 Thank Michelle M
San Antonio, Texas
1 review
1 of 5 stars Reviewed December 31, 2015

House keeping did not clean my room or take the trash out the entire time I was there. There billing issues which Vieren admitted was a result from the night audit. These issues have still not been resolved. Nathalie the receptionist was rude and disrespectful. She cursed in front of my wife and child. Not a good play for members.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank markpP9522MX
CISTXKManagement, Guest Relations Manager at Country Inn & Suites By Carlson, Texarkana, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay and inaccuracy on your room bill. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. Should you have any concerns during or after your stay,... More 

Texarkana, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 30, 2015

The room was clean and comfy. The internet worked great. The break fast was good,but didn't have eggs. The pool and whirlpool were fun, the pool water was warm. The staff was nice. We had a great stay.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
2 Thank 950darlas
Oblong, Illinois
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed December 25, 2015

It looked nothing like the photos. I was in room 412 with my wife and 2 kids. I very nearly turned and walked away from this, but it was late, an we needed to rest. I didn't feel like searching for another hotel, so we stayed. In this room, there were stains on EVERYTHING, it was not very clean, and... More 

Helpful?
Thank TPringle2015
CISTXKManagement, Guest Relations Manager at Country Inn & Suites By Carlson, Texarkana, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Country Inns & Suites by Carlson standards. More 

Bloomington-Normal, Illinois
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 8, 2015 via mobile

Great value.they have great rooms clean modern and very cozy. Breakfast was the usual cold fare. Heathy options. A five star experience. At a 3 star price.the staff was more than friendly. I will definitely go back

Helpful?
1 Thank Paul L
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