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Fairfield Inn & Suites Texarkana

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4209 Mall Drive, I-30 & Hwy 59 - Exit 219, Texarkana, TX 75503
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Fairfield Inn & Suites Texarkana
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140 Reviews from our TripAdvisor Community

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Traveler rating
    80
    39
    14
    3
    4
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43
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Huntsville, Alabama
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here. Traveling from East to West on I-30 is difficult to get over to the hotel. Not a direct route. No restaurants within walking distance. Everyone is friendly. Manager's night was nice...beer, wine, snacks and BW Wings. Manager was there making sure everyone was happy. Room was clean but had a few maintenance problems. Door was almost impossible... More 

Was this review helpful? Yes
Melissa M, General Manager at Fairfield Inn & Suites Texarkana, responded to this review

Thank you for taking the time to review our hotel. We appreciate the feedback so we might be able to correct any problems people have with their stay. We do strive to provide exceptional service and do apologize if we fell short due to maintenance issues. We hope you will come back to see us when you are in Texarkana... More 

San Juan, Puerto Rico
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Great hotel for business trips generally. This particular location does not disappoint. It's minutes away from a Starbucks, several restaurants and a Office Max (if you need copies before your court hearing). A pet peeve though, the AC shuts off loudly when it cools down to the temperature you picked. Kind of annoying. Other than that, great. Oh, and the... More 

Was this review helpful? Yes
Melissa M, General Manager at Fairfield Inn & Suites Texarkana, responded to this review

We are glad you enjoyed your stay here at Fairfield Inn Texarkana. We do try to make each stay a pleasant one for our guests and we hope you will visit us next time when traveling through. More 

Shawnee, Oklahoma
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room was dusty. The mattress in the fold-out sofa was disgusting (stains, worn, and missing springs). Fortunately, we have learned to bring an air mattress for such occasions. Still, if you're paying for two queen beds and a pull-out so you can sleep 5 people, you shouldn't have to bring in your own mattress. We had to ask the... More 

Was this review helpful? Yes 1
Melissa M, Manager at Fairfield Inn & Suites Texarkana, responded to this review

Dear Traveler, I would like to extend my apologies for your less than perfect stay at our hotel. We appreciate your feedback so we can correct situations we may not be aware of and council our staff. I am delighted to hear of the positive points in your review, so that we can share that with staff as well. We... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The place is clean . It is just a little more difficult than some to get to from the hospital. I didn't like just having an indoor pool. The waffles at breakfast was good. I stayed just 1 night because my brother passed away . So they said no problem canceling my second night. This was on Friday ....when I... More 

Was this review helpful? Yes 1
Melissa M, Manager at Fairfield Inn & Suites Texarkana, responded to this review

Dear Traveler, Thank you for taking the time to review your stay with us and choosing our hotel. I am delighted to hear that we were able to accommodate you during that bad time and were able to get the second night canceled for you as well. I am sorry to hear that there was some confusion on the credit... More 

Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed overnight on a road trip. Was very pleased with cleanliness of the hotel and the rooms. Beds were comfortable. No complaints. Staff was polite and helpful. Kinda hard to get to due to the confusing roadway system. However, it is right off the interstate. Would definitely recommend.

Was this review helpful? Yes 1
Melissa M, Manager at Fairfield Inn & Suites Texarkana, responded to this review

Dear Traveler, Thank you for taking the time to review your stay with us and choosing our hotel. I am very pleased to hear that your experience with us is just what you expected and more. It is definitely a boost for us every time we see a review such as this one. We hope to welcome you back to... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

The room overall was just okay. When I first checked in I checked how clean the room was. The cleanliness of the room was not up to my standards. The bathroom was not cleaned properly. There was urine on the seat when I got to my room, and there were hairs on the bathroom floor that were NOT mine. When... More 

Was this review helpful? Yes 1
Melissa M, General Manager at Fairfield Inn & Suites Texarkana, responded to this review

I would like to extend my apologies for your less than perfect stay at our hotel. We appreciate your feedback so we can correct situations we may not be aware of and council our staff. We hope you will contact us so we can make things right and perhaps give us a second chance at providing a memorable stay. More 

Houston, Texas
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

ADA room was great, close to side door for handicapped people. Beautiful decor, friendly staff, great amenities. I will stay here again. The bed was very comfortable and the room was big enough to accommodate all our belongings without being crowded.

Was this review helpful? Yes 1
Melissa M, General Manager at Fairfield Inn & Suites Texarkana, responded to this review

Thank you for taking the time to review our hotel. We are very pleased you enjoyed your time with us and hope you will choose us when visiting Texarkana. More 

Houston, Texas
Level Contributor
40 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed here on our way to and from Branson, MO. The hotel is not the easiest to get to and from so glad I had the GPS on the phone. The bed was comfortable enough but the air conditioner was so noisy that I had to turn it off to sleep and then the room got very hot, so... More 

Was this review helpful? Yes
Melissa M, General Manager at Fairfield Inn & Suites Texarkana, responded to this review

We appreciate you taking the time to review our hotel. I apologize for the inconveniences you had while staying with us and hope you will reach out to us so we can make things right with you if we haven't already. We wan every guest to have a "Beyond Expectations" experience and hope you will return. More 

Houston, Texas
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 7, 2015 via mobile

I don't even know where to start. I'm kinda picky and have zero complaints, well the snooze button on the alarm was too bright, but all that took was sticking it in the drawer. Very friendly staff, room was spotless, decent size, and up to date, bed very comfortable. As others have said, despite its off the interstate, rooms very... More 

Was this review helpful? Yes
Melissa M, Manager at Fairfield Inn & Suites Texarkana, responded to this review

Dear Ken, Thank you for taking time to review your stay with us and choosing our hotel. I am very pleased to hear that you were more than satisfied with your stay. We definitely get a boost every time we see reviews such as this one. I will make sure that we let the whole staff know what a wonderful... More 

Nixa, Missouri
Level Contributor
360 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
4 of 5 stars Reviewed June 3, 2015

We were passing through on our way to Houston so we wanted to stop on the Texas side of Texarkana. The front desk clerk was friendly & helpful, and they have a good green space outside for pets (they are pet-friendly & have a $35 fee/night for pets). Parking was well-lit, room was clean & a good size. Bed was... More 

Was this review helpful? Yes
Melissa M, General Manager at Fairfield Inn & Suites Texarkana, responded to this review

Thank you for staying with us. We do enjoy our friends with furry friends that visit and we hope you will stay with us again. More 

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