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Fairfield Inn & Suites Texarkana

2.5 of 5 4209 Mall Drive, I-30 & Hwy 59 - Exit 219, Texarkana, TX 75503
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Certificate of Excellence 2014
Fairfield Inn & Suites Texarkana
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Fairfield Inn & Suites Texarkana
Fairfield Inn & Suites Texarkana
Fairfield Inn & Suites Texarkana
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116 reviews from our community

Traveler rating
    71
    28
    11
    2
    4
See reviews for
34
17
12
34
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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    (116)
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    (35)
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    (21)
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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

I always stay at Fairfield Inns when traveling on road trips. They are clean, have comfy beds, and pretty much everything we need to rest for a night, even a decent breakfast much like we would grab at home. We stayed in two rooms at this hotel at a very reasonable rate on the way from Memphis to Dallas for... More 

Was this review helpful? Yes
Jammie C, Manager at Fairfield Inn & Suites Texarkana, responded to this review

Dear Traveler, Thank you for taking time to review your Marriott Fairfield Inn and Suites in Texarkana Texas. We are glad to hear that we are your choice when in the Texarkana area. We are pleased to hear that our staff provided you with great customer service and that you enjoyed all that our award winning hotel has to offer.... More 

Arkansas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

First, don't rely on your GPS to find the hotel for you. We had to drive around a while before we could get to the hotel, since the GPS didn't get us near the hotel. It's a good hotel, nice accommodations, but the refrigerator had some leftover drinks in it, and we found three long black hairs on the sheets.... More 

Was this review helpful? Yes
Jammie C, Manager at Fairfield Inn & Suites Texarkana, responded to this review

Dear Traveler, Thank you for writing a review regarding your recent stay at our Fairfield Inn and Suites by Marriott. We noticed there are a few opportunities for improvement and wanted to let you know that thanks to reviews like yours we are able to address these minor issues and make immediate steps to address and correct them. We would... More 

Evening Shade, Arkansas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

Stayed on the 22nd of Dec. 2014 and again on the 29th. The staff is very friendly. The rooms are clean and comfortable. The rate were reasonable. Nice hot breakfast. I have stayed at other hotels in Texarkana but I like this is one best for the mattresses and pillows. They were wonderful for my bad back after days on... More 

Was this review helpful? Yes
Jammie C, Manager at Fairfield Inn & Suites Texarkana, responded to this review

Thank you for taking the time to write such a great review regarding your experiences at our Marriott F airfield Inn and Suites Texarkana. Everything we do in preparation of our guests arrival is targeted on making our guests experiences a positive and pleasant stay. We were glad to hear that you are a repeat guest and are pleased with... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

It's convenient; especially during a road trip. It's right off I-30. It's in a safe location and it's a nice hotel. The rates were reasonable. Free breakfast in the morning. Indoor pool and fitness area. The shower was nice too. I always hate low water pressure showers in hotels. These were just right. They also have a coin-op laundry facility... More 

Was this review helpful? Yes
Jammie C, Manager at Fairfield Inn & Suites Texarkana, responded to this review

John, Thank you for the review and positive feedback regarding your recent stay with us here at our Marriott Fairfield Inn and Suites Texarkana. Our number one goal is to assure our guest feel at home while traveling and have a memorable stay. We take great pride in providing the best in customer service and are proud of the service... More 

Texas
Contributor
12 reviews 12 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed December 26, 2014

We had to scrub out the tub before using it - hair and dirt all in it. If it hadn't been so late I would have asked for another room. My husband said the bed was awful because it was so soft but it was okay to me. I'll will gladly pay an extra $10-$15 to stay at the Hilton... More 

Was this review helpful? Yes
Jammie C, Manager at Fairfield Inn & Suites Texarkana, responded to this review

Valued Guest, We were sorry to hear that you had an issue with your room while a guest at our Fairfield Inn and Suites Texarkana. We take matters such as this very seriously and assure you that the information you provided is not typical of our overall guests experiences, as other reviewers have stated. We are indeed looking into this... More 

Cleveland, United States
Contributor
13 reviews 13 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 11, 2014

Wife and I stopped here on drive from South Texas to chicago. When we arrived staff was friendly and informed us that there was free beer and wine at happy hour. Also some barbecue wings! Nice was to start our stay! Rooms were clean and seemed nearly new. Coffee in lobby the next morning and a very nice hot breakfast... More 

Was this review helpful? Yes
Jammie C, Manager at Fairfield Inn & Suites Texarkana, responded to this review

Dear Ann, Thank you for taking the time to write a review regarding your stay here at our Marriott Fairfield Inn and Suites in Texarkana Texas ! Thousands of travels use this site for their lodging needs, and your input will help them to make the right choice when in the Texarkana area !. We hope that you will be... More 

Hot Springs, Arkansas, United States
1 review
5 of 5 stars Reviewed December 11, 2014

staff always treats me as if i am home. friendly and very helpful. recognize me by my name when i come in and even help me book other stays in different cities. rooms are always clean and food is good. ray bartholomew

Was this review helpful? Yes
Jammie C, Manager at Fairfield Inn & Suites Texarkana, responded to this review

Dear Traveler, Thank you for sharing your experience regarding your recent stay at the Fairfield Inn & Suites Texarkana. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate... More 

Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed October 12, 2014

We stayed here with our dog and two kids while making our way back home from south Texas. The room was beautifully decorated and very clean! It smelled fresh, which is a big deal for me because I'm pretty sensitive to smells! They're pool was small (only 3-4.5 ft deep) but I didn't mind because of my young children. It... More 

Was this review helpful? Yes
Jammie C, Manager at Fairfield Inn & Suites Texarkana, responded to this review

Thank you for taking the time to write a review regarding your recent stay with us. We are pleased to hear that you enjoyed your stay. Everything we do is in an effort to provide our guests with a great experience and we are glad to hear that we met your needs and expectations. We look forward to having you... More 

Huntsville, Texas
Top Contributor
116 reviews 116 reviews
32 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed September 12, 2014

I have stayed at this location several times now and they (almost) never disappoint. The almost is because I had the same issue as another guest in dealing with the 'away from the desk sign'--but that was a previous visit some months ago. This time, no problems. Good price, good room, good location, good breakfast. Keep these things and I'll... More 

Was this review helpful? Yes 1
Jammie C, Manager at Fairfield Inn & Suites Texarkana, responded to this review

Thank you for taking the time to provide such wonderful feedback here on TripAdvisor! It’s always great to see our loyal guest provide insight on the service and amenities that our Fairfield offers. I’m glad to hear that our service training is being implemented and that our customer service is continuing to improve. Again we appreciate your loyalty and look... More 

Oklahoma City, Oklahoma, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 2, 2014

The staff is GREAT ! Tyler - Dee and Rachael all made me feel very welcome ! I have family in Texarkana and plan to return to the Fairfield Inn every time ! I always have an event that brings me to Texas and I highly recommend this hotel.

Was this review helpful? Yes 1
Jammie C, Manager at Fairfield Inn & Suites Texarkana, responded to this review

Thank you for taking the time to complete our Guest Satisfaction Survey. We are so happy to hear that you enjoyed your stay with us and that you took the time to recognize some of our staff personally. I have shared you response with Tyler, Lee and Rachel, and the rest of the staff to assure that they receive the... More 

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Additional Information about Fairfield Inn & Suites Texarkana

Address: 4209 Mall Drive, I-30 & Hwy 59 - Exit 219, Texarkana, TX 75503
Location: United States > Texas > Texarkana
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Texarkana 2.5*
Number of rooms: 83
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Also Known As:
Fairfield Inn And Suites Texarkana
Fairfield Inn & Suites Texarkana Hotel Texarkana
Hotel Style:
#3 Business Hotel in Texarkana
#5 Family Hotel in Texarkana
#5 Romantic Hotel in Texarkana

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