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All 8 Terrell hotels

Holiday Inn Express Hotel & Suites Terrell

2.5 of 5 Hotel   |   300 Tanger Drive, Terrell, TX 75160
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83%
Ranked #1 of 8 hotels in Terrell
A recent review
5 of 5 stars reviewed 5 days ago
Ronmarta San Antonio
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  • Reviews (81)
  • Photos (33)
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  • Room tips (13)
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81 people have reviewed this hotel

Traveler rating
    44
    23
    9
    1
    4
See reviews for
20
16
5
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
San Antonio
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

From the time we checked in for a three-night stay everyone was very nice and friendly. The breakfast, which we expected would be mainly fruit, cereal, coffee,etc included bacon, sausage, and other choices. The facility was clean and very quiet. We liked that it was close to Dallas and the Tyler area where we visited family. There are three restaurants... More

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Fort Worth, Texas
Top Contributor
92 reviews 92 reviews
10 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a mix up on our reservations, but Brittany, the front desk clerk, was our hero for the night! The rooms were clean and quiet. The hot tub was hot, but the jets were not jetting. It was like sitting in a really hot tub of water...:) The entrance is kind of hard to get to, the road to... More

Was this review helpful? Yes
Miguel A, General Manager at Holiday Inn Express Hotel & Suites Terrell, responded to this review

Good afternoon Michael m, Thank you so much for staying with us at the HIE Terrell on behalf of my team and myself. I am so glad Brittany took care of the problem immediately for you and you were able to relax and enjoy the rest of your visit. I will make sure Brittany know you mentioned her in your... More

Huntley, Illinois
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 2, 2014

The hallways smelled clean and fresh. The bed was really comfortable and so were the pillows. Front desk people were friendly and polite. Breakfast was fresh and warm and the wait staff was so friendly. I liked that the countertop height in the bathroom was so high. The AC was sort of annoying. For the amount of noise it made,... More

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Dallas, Texas
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed May 27, 2014

I picked this hotel for a 2 night stay, based on all of the very positive reviews here. Perhaps our experience was atypical, but I was very disappointed in the property. When we first arrived Friday night, there was no one at the front desk. That always gives me an aggravating start, especially with a tired family who just wants... More

Was this review helpful? Yes
Miguel A, General Manager at Holiday Inn Express Hotel & Suites Terrell, responded to this review

Hello Linda G, First let me apologize on the behalf of myself and my team for not meeting our expectations during your stay. I will investigate to see why no one at the front desk at the time of your checkin. I have a my pool checked weekly for cleaniness, and water temperature, and chemical balance. This is the first... More

Saint Louis, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 21, 2014

Disappointing. I checked in to my $129/night king room (Room 201) only to find that it was apparently a wheelchair room with very low furniture -- low dresser, low toilet, etc. I called the front desk and politely asked for new room. Justin first told me that he would switch me to a new room, but then told me that... More

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Miguel A, General Manager at Holiday Inn Express Hotel & Suites Terrell, responded to this review

Good morning AMGSTL, First let me thank you on the behalf of myself and team for choosing the Holiday Inn Express& Suites as your hotel of choice for your stay here in Terrell. I apologize that you got the only KNGN left in inventory for that day and that it was an accessible king room. I would like you to... More

Knoxville, Tennessee
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 15, 2014

Loved that the staff was so enthusiastic about the pillows. My daughter and I were passing through late at night. After standing at the desk of the place next door, we headed over here and were not disappointed. Indeed the pillows were heaven and we slept like angels.

Was this review helpful? Yes
Miguel A, General Manager at Holiday Inn Express Hotel & Suites Terrell, responded to this review

Good afternoon KathrynTN, First, on the behalf of myself and my team thank you for choosing our Holiday Inn Express&Suites as your Hotel of choice during your stay. We get so excited when our valued guests share their feedback and especially when they expectations are met. I am so glad you made the trip over and got to enjoy a... More

Carthage, Texas
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 14, 2014

Very nice HI Express. The hotel was adjacent to great shopping, dining, and just 30 minutes from the Canton Trades Days. Check-in went very well with Sara being very helpful. The room was roomy, clean, and the breakfast was above average. We had a problem with noise from the room above us, but the night clerk (Robert I think) promptly... More

Was this review helpful? Yes
Miguel A, General Manager at Holiday Inn Express Hotel & Suites Terrell, responded to this review

Good afternoon Kirk B., First, on the behalf of myself and my team, we would like to thank you for choosing our Holiday Inn Express &Suites as your hotel of stay for your accoomdations. We get so excited about hearing valuable feedback from our guests, especially from our guests who expectations were met. Kirk B., I will make sure that... More

Waco, Texas
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 13, 2014 via mobile

Just stayed here for a quick over night stay but what we experienced was nice. Location good. Pool was small but nice and warm, hot tub hot. Rooms were adequate. Breakfast was good: quick made pancakes, omelette, sausage, coffee, juices and more. Price was average. Would stay again if in the area again.

Was this review helpful? Yes
Miguel A, General Manager at Holiday Inn Express Hotel & Suites Terrell, responded to this review

Good afternoon Traveler254_12, First let me thank you on behalf of myself and my team for staying at our Holiday Inn Express& Suites in Terrell. We get so excited to hear back from our guests and especially when their expectations are met and their stay was enjoyable. Thank you so much for your valuable feedback, I will make sure all... More

Amarillo, Texas
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 10, 2014

This was an excellent hotel to stay in. The room was very nice and the young man at the desk was very friendly and most helpful. The lady attending the breakfast area was very nice and accommodating. We will definitely stay here again. Thy also quickly honored the coupon we had from the Texas travel stop

Was this review helpful? Yes
Miguel A, General Manager at Holiday Inn Express Hotel & Suites Terrell, responded to this review

Good morning Kelly b, Thank you so much on the behalf of our myself and team, for the valued feedback about our hotel property and staff. We get so excited to receive guest feedback, especially when they have and fantastic time and enjoyed themselves while staying with us. I will make sure all of my team reads this email and... More

Grand Rapids
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 30, 2014

Very nice. The young man at the desk was very friendly and helpful. We had a coupon from one of the rest area pamphlets, so got a great rate. We walked over to the Silver Saloon for a tasty burger and listened to the band for awhile. All good. The bed was comfortable, bathroom clean, etc. we saw people in... More

Was this review helpful? Yes
Miguel A, General Manager at Holiday Inn Express Hotel & Suites Terrell, responded to this review

Good evening Linder2, Thank you for your valued feedback to our hotel. On the behalf of myself and my team here at the Holiday Inn Express& Suites in Terrell, we want to thank you for staying with us and choosing our IHG Brand of Hotels for your hotel of choice. We get so excited to hear back from our guests... More

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Additional Information about Holiday Inn Express Hotel & Suites Terrell

Address: 300 Tanger Drive, Terrell, TX 75160
Phone Number:
Location: United States > Texas > Terrell
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Terrell 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Terrell
Holiday Inn Terrell
Terrell Holiday Inn

33 photos of this hotel

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Other (6)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Enjoy a comfortable stay at our Terrell, Texas hotel. Surrounded by the beautiful land of northeastern Texas and just minutes away from area colleges and businesses, our Terrell, Texas, Holiday Inn Express Hotel and Suites is one of the finest Terrell hotels around. You'll find the headquarters for businesses such as Madix as well as the distribution centers for companies like Goodyear and Wal-Mart within four miles of our Terrell lodging. Our hotel near Dallas, Texas, keeps you connected to the surrounding cities because we're conveniently located off Interstate 20 and near Highway 80. Corporate and leisure travelers alike will benefit from our Terrell hotel's location near the Tanger Outlet, located next door to our Terrell hotel, and as the Forney Antique shopping district just three miles away in downtown Terrell. Immerse yourself in Western culture by taking a historical walking tour through downtown Terrell, or enjoy your own Texas adventure by attending a rodeo at the Wade Indoor Arena. Our Terrell hotel will keep you comfortable while traveling with our cozy triple-sheeted beds and Simply Smart bath options. You'll stay easily connected with our free high-speed, wired and wireless Internet access, available in every one or our Terrell hotel rooms. Don't settle for a discount hotel in Terrell when you can have the comfort you deserve at the Terrell Holiday Inn Express Hotel and Suites. ... more   less 
Number of rooms
68

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