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All 8 Terrell hotels

Holiday Inn Express Hotel & Suites Terrell

2.5 of 5 Hotel   |   300 Tanger Drive, Terrell, TX 75160
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85%
Ranked #1 of 8 hotels in Terrell
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 5 days ago
KathrynTN Knoxville, Tennessee
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76 people have reviewed this hotel

Traveler rating
    42
    22
    9
    0
    3
See reviews for
18
15
5
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Knoxville, Tennessee
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Loved that the staff was so enthusiastic about the pillows. My daughter and I were passing through late at night. After standing at the desk of the place next door, we headed over here and were not disappointed. Indeed the pillows were heaven and we slept like angels.

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Miguel A, General Manager at Holiday Inn Express Hotel & Suites Terrell, responded to this review

Good afternoon KathrynTN, First, on the behalf of myself and my team thank you for choosing our Holiday Inn Express&Suites as your Hotel of choice during your stay. We get so excited when our valued guests share their feedback and especially when they expectations are met. I am so glad you made the trip over and got to enjoy a... More

Carthage, Texas
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Very nice HI Express. The hotel was adjacent to great shopping, dining, and just 30 minutes from the Canton Trades Days. Check-in went very well with Sara being very helpful. The room was roomy, clean, and the breakfast was above average. We had a problem with noise from the room above us, but the night clerk (Robert I think) promptly... More

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Miguel A, General Manager at Holiday Inn Express Hotel & Suites Terrell, responded to this review

Good afternoon Kirk B., First, on the behalf of myself and my team, we would like to thank you for choosing our Holiday Inn Express &Suites as your hotel of stay for your accoomdations. We get so excited about hearing valuable feedback from our guests, especially from our guests who expectations were met. Kirk B., I will make sure that... More

Waco, Texas
Contributor
11 reviews 11 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Just stayed here for a quick over night stay but what we experienced was nice. Location good. Pool was small but nice and warm, hot tub hot. Rooms were adequate. Breakfast was good: quick made pancakes, omelette, sausage, coffee, juices and more. Price was average. Would stay again if in the area again.

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Miguel A, General Manager at Holiday Inn Express Hotel & Suites Terrell, responded to this review

Good afternoon Traveler254_12, First let me thank you on behalf of myself and my team for staying at our Holiday Inn Express& Suites in Terrell. We get so excited to hear back from our guests and especially when their expectations are met and their stay was enjoyable. Thank you so much for your valuable feedback, I will make sure all... More

Amarillo, Texas
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This was an excellent hotel to stay in. The room was very nice and the young man at the desk was very friendly and most helpful. The lady attending the breakfast area was very nice and accommodating. We will definitely stay here again. Thy also quickly honored the coupon we had from the Texas travel stop

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Miguel A, General Manager at Holiday Inn Express Hotel & Suites Terrell, responded to this review

Good morning Kelly b, Thank you so much on the behalf of our myself and team, for the valued feedback about our hotel property and staff. We get so excited to receive guest feedback, especially when they have and fantastic time and enjoyed themselves while staying with us. I will make sure all of my team reads this email and... More

Grand Rapids
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very nice. The young man at the desk was very friendly and helpful. We had a coupon from one of the rest area pamphlets, so got a great rate. We walked over to the Silver Saloon for a tasty burger and listened to the band for awhile. All good. The bed was comfortable, bathroom clean, etc. we saw people in... More

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Miguel A, General Manager at Holiday Inn Express Hotel & Suites Terrell, responded to this review

Good evening Linder2, Thank you for your valued feedback to our hotel. On the behalf of myself and my team here at the Holiday Inn Express& Suites in Terrell, we want to thank you for staying with us and choosing our IHG Brand of Hotels for your hotel of choice. We get so excited to hear back from our guests... More

Alabama, United States
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 4, 2014

We were stuck in a freak ice storm driving from Dallas to Alabama and had to pull off the road. Alex was great in getting us a room quickly to get us out of the cold!!! We pulled up and there were 3 cars - an hour later they seemed to be a full house!! Our room was spacious and... More

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Miguel A, Manager at Holiday Inn Express Hotel & Suites Terrell, responded to this review

Hello angela619, I am so glad we were able to assist during the ice storm and I am extremely happy you and your family felt our property met your expectations. We love to hear all feedback from our guests, and especially when they had a great stay with us. This let me know as well as other guests how you... More

Dallas, Texas
2 reviews
1 of 5 stars Reviewed March 3, 2014

The quality of managment has been going down hill rapidly. this hotel was the worst in a while with several maintenance issues that they did not seem to care about. I will not stay at this one again. Been here over a month was lucky enough to sleep in a 50 degree room because they would not fix the heater.... More

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Miguel A, General Manager at Holiday Inn Express Hotel & Suites Terrell, responded to this review

Good morning, I would like to express our deepest apologies for all of the challenges faced during his stay. However, we tried our best to fulfill all of your needs and resolve all of the concerns with your A/C Heater issues, you faced during your stay with us. I along with my team take all guest reviews and comments very... More

Palestine, Texas
Top Contributor
71 reviews 71 reviews
47 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed February 14, 2014

I was placed on the top floor because I was working nights,awesome stay got some really great rest during the day,housekeeping really had a handle about being quiet.Breakfast is still fair but same everyday really need to switch it up.Everyone was wonderful.Little problem with wifi maybe need another router for 4 th floor.

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Palestine, Texas
Top Contributor
71 reviews 71 reviews
47 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 27, 2013

I ASKED AND REQUESTED 4th floor I got 3rd and suffered my last 2 days because of it.They place a elephant above me I was stressed, breakfast was great,room nice but the noise with me trying to sleep,not only the elephant upstairs but housekeeping slamming doors upstairs and down!Only saving grace Tracy Laurence had his bus in parking lot!I'll stay... More

Was this review helpful? Yes
Montgomery, Texas
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 6, 2013 via mobile

Friendly staff, clean rooms, grey breakfast. Attention to detail!!! Spacious King room with large bathroom and luxury linens made for a great stay. The hot food was hot an the coffee was strong and plentiful. Yummy cinnamon rolls with to go boxes too. Overall great experience.

Was this review helpful? Yes

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Additional Information about Holiday Inn Express Hotel & Suites Terrell

Also Known As:
Holiday Inn Express Hotel And Suites Terrell
Holiday Inn Terrell
Terrell Holiday Inn
Address: 300 Tanger Drive, Terrell, TX 75160
Phone Number:
Location: United States > Texas > Terrell
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 hotels in Terrell
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Terrell 2.5*
Official Description (provided by the hotel):
Enjoy a comfortable stay at our Terrell, Texas hotel. Surrounded by the beautiful land of northeastern Texas and just minutes away from area colleges and businesses, our Terrell, Texas, Holiday Inn Express Hotel and Suites is one of the finest Terrell hotels around. You'll find the headquarters for businesses such as Madix as well as the distribution centers for companies like Goodyear and Wal-Mart within four miles of our Terrell lodging. Our hotel near Dallas, Texas, keeps you connected to the surrounding cities because we're conveniently located off Interstate 20 and near Highway 80. Corporate and leisure travelers alike will benefit from our Terrell hotel's location near the Tanger Outlet, located next door to our Terrell hotel, and as the Forney Antique shopping district just three miles away in downtown Terrell. Immerse yourself in Western culture by taking a historical walking tour through downtown Terrell, or enjoy your own Texas adventure by attending a rodeo at the Wade Indoor Arena. Our Terrell hotel will keep you comfortable while traveling with our cozy triple-sheeted beds and Simply Smart bath options. You'll stay easily connected with our free high-speed, wired and wireless Internet access, available in every one or our Terrell hotel rooms. Don't settle for a discount hotel in Terrell when you can have the comfort you deserve at the Terrell Holiday Inn Express Hotel and Suites. ... more   less 
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