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Holiday Inn Express Hotel & Suites Terrell

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300 Tanger Drive, Terrell, TX 75160
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Holiday Inn Express Hotel & Suites Terrell
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92 Reviews from our TripAdvisor Community

Traveler rating
    50
    27
    9
    2
    4
See reviews for
23
17
6
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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pennsylvania
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Hotel was very clean, free breakfast was excellent. Virginia in breakfast cafe was awesome and very friendly. She couldn't do enough for you. Front desk very friendly and helpful to find places to eat and for directions.

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Brazoria, Texas, Usa
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 10, 2015

Hotel was very clean. The bed was comfortable. The staff was very accomodating and pleasant. Stairwells could have been vacuumed better. The breakfast was the usuall continental hot / cold mix and the coffee was good. Close to I-Hope and Applebees. The hotel is very close to Tanger Outlet Mall.

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Livingston, Texas
Top Contributor
85 reviews 85 reviews
15 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed December 7, 2014

Our Room was clean upon arrival. Our check-in was quick and easy! The kind woman at the desk was harried and yet we felt that we were welcome and we were at ease! Our entire stay was comfortable and the lady at the desk was quick to remedy Housekeeping's shortcomings with a smile and ready hands!!!! Breakfast was the excellent... More 

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Houston, Texas, United States
Contributor
19 reviews 19 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 1, 2014

We stayed at this Holiday Inn Express during a weekend diving trip at Clear Spring Scuba Park. This was a pleasant place to stay. Our room was a suite, which was clean and roomy. We would stay here again.

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Huntsville, Alabama
Top Contributor
159 reviews 159 reviews
36 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed October 29, 2014

After looking at another hotel and deciding it wasn't for me that night, pulled into the Holiday Inn Express without any reservations and from what the manager told me the last available room. Hotel was clean, nicely kept, carpets look good, well lite parking lot. Breakfast bar was the usual the attendant was very kind and made several rounds refilling... More 

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Longview, Texas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 15, 2014

Always enjoy stopping here, while away on business. Angel made me feel right at home, with a warm welcome & a smile. She made sure my stay was comfortable. A person couldn't ask for a better place to stop, while in Terrell, Tx. Everything was wonderful with my stay.

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Saint Martinville, Louisiana
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 28, 2014 via mobile

There were no rooms available but the manager gave the handicap room to us. Room was very clean, staff friendly. Especially enjoyed the free breakfast. Buffet offered many options, eggs, pancakes, French toast and many more items. Great place to spend the night!

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Gardendale, Alabama
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 14, 2014

This was probably the worst HI Express I have stayed in. Just fairly clean. Had dead roaches in my room (guess I should be glad they were dead), they had lock issues with our room, could only let us in by using the passkey for the cleaning folks. Alarm clock in room did not work. This was just not up... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Terrell, responded to this review

Dear Brian E H, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding cleanliness, housekeeping and room amenities. We will address these concerns. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the... More 

Binger
2 reviews
5 of 5 stars Reviewed September 2, 2014

We stayed here on a short vaca and found it to be clean, comfortable, and convenient to restaurants and shopping. Breakfast was delicious, and the hostess was friendly and helpful. Would definitely stay here again!

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Miguel A, General Manager at Holiday Inn Express Hotel & Suites Terrell, responded to this review

Good morning Cindy M, I am so glad you found our hotel very comfortable and suitabel for your needs. We get so excited to hear back from our guests, especially when they were able to relax and have a good time during their visit. Please feel free to come stay again with us at HIExpress&Suties Terrell the next time you... More 

1 review
5 of 5 stars Reviewed August 19, 2014

this holiday inn is simply amazing the staff is really nice brittany was very nice and helpful the room was clean and neat and it was very quitet and relaxing i would def stay at this hotel again and tell everyone i know to stay at this hotel one of the best i have stayed at

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Miguel A, General Manager at Holiday Inn Express Hotel & Suites Terrell, responded to this review

Good morning Sarah d, First let me thank you on the behalf of my team and myself for staying with us at HI Express&Suites Terrell. We love getting feedback from our guests, especially when their expectations are met and they were able to relax and have a comfortable stay with us. Sarah, I will make sure Brittany and the rest... More 

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