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Holiday Inn Express Hotel & Suites Terrell

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300 Tanger Drive, Terrell, TX 75160
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1 room 1 guest
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Holiday Inn Express Hotel & Suites Terrell
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98 Reviews from our TripAdvisor Community

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Traveler rating
    53
    28
    10
    3
    4
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25
19
6
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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    (98)
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    (27)
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    (34)
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    (16)
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Thomson
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a very new facility and well kept. Everyone on staff was helpful and personable. It was near a Tanger Outlet Mall and many dining opportunities. Though it was just off I-20, it was far enough removed that we heard no noise. After driving through Dallas, we were relieved to be here!!

Was this review helpful? Yes
Cleburne
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 11, 2015

Beautiful facility. Very restful atmosphere. Very nice staff. Indoor pool was great to avoid the sun and rain last time we were there. Breakfast was very good (except the sausage - pretty sure it was not pork !) We will stay there again.

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Alicia R, Manager at Holiday Inn Express Hotel & Suites Terrell, responded to this review

Enjoying all of the amenities we offer across the board is fantastic! Thank you for sharing your experiences here. I do apologize for any...inconsistencies you may have encountered in the breakfast area, and I assure you that your feedback will be addressed. I hope you stay with us again soon so that we can prove our commitment to your satisfaction. More 

Tampa, Florida
Level Contributor
99 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed July 11, 2015

Returning to the area meant returning to what was a great lodging experience last time - the Holiday Inn Express in Terrell. Still very pleasant and helpful staff (thanks for the good recommendation for dinner), but the rooms are feeling a little worn. Needs repainting, etc. But everything was clean, room well stocked, and a solid - if not quite... More 

Was this review helpful? Yes 1
Alicia R, Manager at Holiday Inn Express Hotel & Suites Terrell, responded to this review

Return visitors are an excellent benchmark for how we as a hotel are continuing our commitment to guest comfort. I appreciate you taking the time to give us a review of your comparisons to prior visits, and the whole staff will be glad to see our service is holding up to the standards of our guests. The brick and mortar... More 

Springfield, Missouri
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 10, 2015

Stayed here once before this trip and it was ok. This time - first room I got had no working A/C. I was promptly given another room - no hassles. That room was ok...but the cleaning crew had been sloppy. Carpet not vacuumed, trash on floor of bathroom behind door, nasty stains on sofa. The linens were clean and the... More 

Was this review helpful? Yes 1
Alicia R, Manager at Holiday Inn Express Hotel & Suites Terrell, responded to this review

Firstly, thank you for taking the time to write a review of your recent stay! Guest feedback is always welcome. We are happy that the end result was a pleasant experience, but we do want to apologize for the issues you encountered. While we do appreciate your praise of our quick responses, I assure you we will endeavour to make... More 

Greeley, Colorado
Level Contributor
91 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 30, 2015

We were in town for a wedding and spent the night here. Very nice hotel. The king suite room was extremely large. The gym was being remodeled but they offered us another gym to go to. They offered a nice breakfast.

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Alicia R, Manager at Holiday Inn Express Hotel & Suites Terrell, responded to this review

Thank you for taking the time to write us a review! We're always happy to hear feedback to help us improve ourselves, especially when all of the comments are positive. We are happy you enjoyed our rooms and amenities, and hope to see you again soon. More 

Level Contributor
48 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed June 28, 2015

Stay here in mid may had no problems, nice clean hotel. (Decent price) Came back though around the end of the month was told the price for a room was 250+ because that weekend was canton trade days, we know what and where canton tx is so that's the problem they are over 30 min. Away how do they think... More 

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Alicia R, Manager at Holiday Inn Express Hotel & Suites Terrell, responded to this review

We are happy to hear you enjoyed your stay in May, and we do apologize that our rate and availability did not meet your satisfaction on your more recent trip. First Mondays at Canton is a rather large event, exponentially more than the small town is equipped to host. Hotels are sold out for an hour in every direction, such... More 

pennsylvania
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 23, 2015 via mobile

Hotel was very clean, free breakfast was excellent. Virginia in breakfast cafe was awesome and very friendly. She couldn't do enough for you. Front desk very friendly and helpful to find places to eat and for directions.

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Alicia R, Front Office Manager at Holiday Inn Express Hotel & Suites Terrell, responded to this review

Thank you for taking the time to write us a review! We are glad you had an excellent stay, including the breakfast. Our staff takes great pride in our service, so we will look forward to hosting you again soon. More 

Brazoria, Texas, Usa
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 10, 2015

Hotel was very clean. The bed was comfortable. The staff was very accomodating and pleasant. Stairwells could have been vacuumed better. The breakfast was the usuall continental hot / cold mix and the coffee was good. Close to I-Hope and Applebees. The hotel is very close to Tanger Outlet Mall.

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Alicia R, Manager at Holiday Inn Express Hotel & Suites Terrell, responded to this review

Thank you for taking the time to write a review for the HIE Terrell! We are all glad you had a pleasant stay with us. Also, the tip about the top floor is spot on. While all of our rooms are quiet, the top floor has the added benefit of being the best views in the house. Thank you again,... More 

Livingston, Texas
Level Contributor
90 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed December 7, 2014

Our Room was clean upon arrival. Our check-in was quick and easy! The kind woman at the desk was harried and yet we felt that we were welcome and we were at ease! Our entire stay was comfortable and the lady at the desk was quick to remedy Housekeeping's shortcomings with a smile and ready hands!!!! Breakfast was the excellent... More 

Was this review helpful? Yes
Alicia R, Manager at Holiday Inn Express Hotel & Suites Terrell, responded to this review

Your comments were very well crafted, and we appreciate you taking the time to share your experience with us. Even more so the effort to reprieve the issues you encountered in your post, for which we apologize. I'm glad that our front desk was able to accommodate you in a bid to restore your confidence, and we look forward to... More 

Houston, Texas, United States
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed November 1, 2014

We stayed at this Holiday Inn Express during a weekend diving trip at Clear Spring Scuba Park. This was a pleasant place to stay. Our room was a suite, which was clean and roomy. We would stay here again.

Was this review helpful? Yes
Alicia R, Manager at Holiday Inn Express Hotel & Suites Terrell, responded to this review

The Scuba Park is an excellent, conveniently located attraction and we are happy to have accommodated you on your visit. Thank you for sharing your experience, and we hope to host you again soon. More 

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