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Holiday Inn Express Hotel & Suites Sweetwater

2.5 of 5 300 SE Georgia Avenue, Sweetwater, TX 79556
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Holiday Inn Express Hotel & Suites Sweetwater
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Holiday Inn Express Hotel & Suites Sweetwater
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62 reviews from our community

Traveler rating
    19
    20
    16
    3
    4
See reviews for
15
12
3
22
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ruston, LA
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We've stayed here numerous times as we pass through the area, even if it means driving a few more hours after we're ready to stop. Always a excellent experience. Staff is always friendly, efficient, and courteous. Facility is clean and modern. There is a restaurant a few yards away that is extremely popular with the locals. If you have time... More 

Was this review helpful? Yes
Ronald L, General Manager at Holiday Inn Express Hotel & Suites Sweetwater, responded to this review

Thank you for comments. It is a pleasure to have such loyal guest and that we are always able to provide you with excellent service. We look forward to your next visit. More 

Chesterton, Indiana, United States
Top Contributor
65 reviews 65 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very nice hotel, room was clean and modern. Good internet service as well. The common areas were also nice and inviting. The workout room worked well, and the wifi was able to stream video on my Kindle. The only problem I had with the workout room was that it was missing something as there was a barbell just sitting on... More 

Was this review helpful? Yes
Ronald L, General Manager at Holiday Inn Express Hotel & Suites Sweetwater, responded to this review

Thank you for your comments. We work very hard to provide a comfortable experience for all of our guest and are happy that you enjoyed your stay. I will check into the workout bench and see what can be done. More 

2 reviews
4 of 5 stars Reviewed November 19, 2014

I was really impressed with this hotel. Usually on business I don't have time to look at the pros and cons of where in staying but here, the pros stick out. We were greeted with welcoming faces and smiles. Our rooms were really clean and cleaned everyday. Breakfast was decent but it's too be expected.

Was this review helpful? Yes
Ronald L, General Manager at Holiday Inn Express Hotel & Suites Sweetwater, responded to this review

Thank you for your comments, It is always a pleasure to know that we were able to make your stay enjoyable, and we look forward to your return. More 

Fort Worth, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 22, 2014

This hotel has a lot of potential. Unfortunately, there are a few areas that need improvement. I have stayed at this property three times. This review will cover only the most recent visit. First of all, the person that checked me in did not acknowledge my Rewards Club membership, even though I was using one of my free nights. She... More 

Was this review helpful? Yes
Ronald L, General Manager at Holiday Inn Express Hotel & Suites Sweetwater, responded to this review

Thank you for your comments, I will be sure to look into all of your comments and I will post this on the employee message board for everyone to see. More 

Texas
Top Contributor
88 reviews 88 reviews
38 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed October 9, 2014

The desk manager was away dealing with something on the 2nd floor which left the front desk wide open. Isn't that a security issue? She apologized and I guess it couldn't be helped but that is scary for her. Too many dishonest people in the world! This is the 2nd time we have had this issue at HI Express: A... More 

Was this review helpful? Yes
Ronald L, General Manager at Holiday Inn Express Hotel & Suites Sweetwater, responded to this review

Thank you for comments, We apologize for the inconvenience you experienced at check in, we work very hard to provide fast check in times. I know that being tired when you arrive and wanting to get to you room is important so we work hard to see you get checked in as quickly as possible. I will share your comments... More 

Independence, Missouri
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 18, 2014

Stayed here 1 night on a business trip. Close to the interstate, the staff was friendly, the room clean and comfortable. The A/C was quiet with a wall thermostat. The hotel was full but the room was quiet, despite the fact that I was on the street side. I would stay here again.

Was this review helpful? Yes 1
Ronald L, General Manager at Holiday Inn Express Hotel & Suites Sweetwater, responded to this review

Thank you for your comments, I will be sure to pass them on the our team. We are very happy that we were able accommodate you on your trip through Sweetwater. We look forward to seeing you again in the near future. More 

Amarillo, Texas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 4, 2014

We checked in after 11 pm on our way to San Antonio. Jordan at the desk was super fast and friendly .. Told us about breakfast and where to get ice. The room was really clean and very spacious. We snuck down to the hot tub, my hubby broke his foot playing tennis, and took a soak and a swim.... More 

Was this review helpful? Yes
Ronald L, General Manager at Holiday Inn Express Hotel & Suites Sweetwater, responded to this review

Thank you for stay with us on your way to Fiesta Texas, we hope that you had a great time with all the rides. Your comments will be shared with Jordan and the rest of our team. We look forward to your next visit. More 

Kentwood, Louisiana, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 16, 2014

Very nice and very clean. Front desk clerk was really nice and even allowed us to check in couple hours early. Beds were comfortable and the pool and hot tub were great. Close to interstate but noise didn't bother us at all. Would stay again.

Was this review helpful? Yes
Ronald L, General Manager at Holiday Inn Express Hotel & Suites Sweetwater, responded to this review

Thank you for your comments, we are happy that we were able to exceed your expectations during your visit. I will share your comments with our team. Thank you again. More 

Graham, Tx
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 14, 2014

I stayed here a few times when my preferred stay was booked up. Good staff and no issues there. The rooms could be cleaned a little better and the halls always seem a little dirty. They have the same small uncomfortable pillows all HIE Hotels have. It works I guess.

Was this review helpful? Yes 1
Ronald L, General Manager at Holiday Inn Express Hotel & Suites Sweetwater, responded to this review

thank you for your comments. I see that it has been while since your stay with use. at the time of your stay we had replaced all of the carpets in the guest rooms and hallways (December 2013 to be exact) and all pillows were changed out to King or Queen in December 2013 as well. If you could please... More 

Apache Junction, Arizona
Top Contributor
50 reviews 50 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 12, 2014 via mobile

Convenient location off I20, but disappointing for this chain. Hallways needed to be vacuumed, along with the corners in the room. One food was broken, A/C left a wet area in the carpet. Room had inadequate lighting. There is a very small indoor pool and small fitness area.

Was this review helpful? Yes
Ronald L, General Manager at Holiday Inn Express Hotel & Suites Sweetwater, responded to this review

Thank you for your comments, we value and read guest and their views as they are what makes us a great hotel. I understand the issues with having standard size doors in the pool area and fitness room. As for the we carpet i will check into the issue as it may be something minor as just a kluged drain... More 

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Additional Information about Holiday Inn Express Hotel & Suites Sweetwater

Address: 300 SE Georgia Avenue, Sweetwater, TX 79556
Phone Number:
Location: United States > Texas > Sweetwater
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Sweetwater 2.5*
Number of rooms: 67
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Also Known As:
Holiday Inn Express Hotel And Suites Sweetwater
Holiday Inn Sweetwater
Sweetwater Holiday Inn

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