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Holiday Inn Express Hotel & Suites Sweetwater

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300 SE Georgia Avenue, Sweetwater, TX 79556
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Holiday Inn Express Hotel & Suites Sweetwater
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Holiday Inn Express Hotel & Suites Sweetwater
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65 reviews from our community

Traveler rating
    21
    21
    16
    3
    4
See reviews for
16
13
3
23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Austin, TX
Top Contributor
112 reviews 112 reviews
14 hotel reviews
102 helpful votes 102 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This HIE has a cool lobby with comfy chairs, and a good breakfast with lots of options. We stayed in a room with two queen beds. The room was spotless. TV worked fine, beds and pillows were super comfortable and the shower had excellent water pressure. The lady at the front desk was very nice and helped us find a... More 

Was this review helpful? Yes
Ronald L, General Manager at Holiday Inn Express Hotel & Suites Sweetwater, responded to this review

Thank you for taking the time to comment on your visit. We are pleased that we were to make your stay relaxing and enjoyable. More 

Naperville, Illinois
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Friendly staff, comfortable room, nice breakfast. Stay here whenever I'm in town for business. Hot tub is nice, but swimming pool is very small. Exercise room has OK equipment and very little ventilation.

Was this review helpful? Yes 1
Ronald L, General Manager at Holiday Inn Express Hotel & Suites Sweetwater, responded to this review

Thank you for your comments. We are very pleased that you are a loyal guest when you are in town. We apologize that our pool area and fitness center are smaller that most, this is due to limited available space. Thank you for your business. More 

Little Rock, Arkansas
Top Contributor
50 reviews 50 reviews
19 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed March 13, 2015

Yes, it is a typical Holiday Inn Express, but we had stayed here before and since we were passing there, decided to stay again. It was a little run-down from the last trip, but still quite nice and we learned that they are about to begin a renovation...and from the description of it, this hotel will be on the cutting... More 

Was this review helpful? Yes 1
Ronald L, General Manager at Holiday Inn Express Hotel & Suites Sweetwater, responded to this review

Thank you so much for the kind comments. It was a pleasure to have been able to you back as our guest. Mrs. Williams (Director of Sales) are honor that we could continue to provide a memorial stay once again. More 

Ruston, LA
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 4, 2015

We've stayed here numerous times as we pass through the area, even if it means driving a few more hours after we're ready to stop. Always a excellent experience. Staff is always friendly, efficient, and courteous. Facility is clean and modern. There is a restaurant a few yards away that is extremely popular with the locals. If you have time... More 

Was this review helpful? Yes
Ronald L, General Manager at Holiday Inn Express Hotel & Suites Sweetwater, responded to this review

Thank you for comments. It is a pleasure to have such loyal guest and that we are always able to provide you with excellent service. We look forward to your next visit. More 

Chesterton, Indiana, United States
Top Contributor
95 reviews 95 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 27, 2014

Very nice hotel, room was clean and modern. Good internet service as well. The common areas were also nice and inviting. The workout room worked well, and the wifi was able to stream video on my Kindle. The only problem I had with the workout room was that it was missing something as there was a barbell just sitting on... More 

Was this review helpful? Yes 1
Ronald L, General Manager at Holiday Inn Express Hotel & Suites Sweetwater, responded to this review

Thank you for your comments. We work very hard to provide a comfortable experience for all of our guest and are happy that you enjoyed your stay. I will check into the workout bench and see what can be done. More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 19, 2014

I was really impressed with this hotel. Usually on business I don't have time to look at the pros and cons of where in staying but here, the pros stick out. We were greeted with welcoming faces and smiles. Our rooms were really clean and cleaned everyday. Breakfast was decent but it's too be expected.

Was this review helpful? Yes 1
Ronald L, General Manager at Holiday Inn Express Hotel & Suites Sweetwater, responded to this review

Thank you for your comments, It is always a pleasure to know that we were able to make your stay enjoyable, and we look forward to your return. More 

Fort Worth, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 22, 2014

This hotel has a lot of potential. Unfortunately, there are a few areas that need improvement. I have stayed at this property three times. This review will cover only the most recent visit. First of all, the person that checked me in did not acknowledge my Rewards Club membership, even though I was using one of my free nights. She... More 

Was this review helpful? Yes
Ronald L, General Manager at Holiday Inn Express Hotel & Suites Sweetwater, responded to this review

Thank you for your comments, I will be sure to look into all of your comments and I will post this on the employee message board for everyone to see. More 

Texas
Top Contributor
91 reviews 91 reviews
40 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed October 9, 2014

The desk manager was away dealing with something on the 2nd floor which left the front desk wide open. Isn't that a security issue? She apologized and I guess it couldn't be helped but that is scary for her. Too many dishonest people in the world! This is the 2nd time we have had this issue at HI Express: A... More 

Was this review helpful? Yes
Ronald L, General Manager at Holiday Inn Express Hotel & Suites Sweetwater, responded to this review

Thank you for comments, We apologize for the inconvenience you experienced at check in, we work very hard to provide fast check in times. I know that being tired when you arrive and wanting to get to you room is important so we work hard to see you get checked in as quickly as possible. I will share your comments... More 

Independence, Missouri
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 18, 2014

Stayed here 1 night on a business trip. Close to the interstate, the staff was friendly, the room clean and comfortable. The A/C was quiet with a wall thermostat. The hotel was full but the room was quiet, despite the fact that I was on the street side. I would stay here again.

Was this review helpful? Yes 1
Ronald L, General Manager at Holiday Inn Express Hotel & Suites Sweetwater, responded to this review

Thank you for your comments, I will be sure to pass them on the our team. We are very happy that we were able accommodate you on your trip through Sweetwater. We look forward to seeing you again in the near future. More 

Amarillo, Texas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 4, 2014

We checked in after 11 pm on our way to San Antonio. Jordan at the desk was super fast and friendly .. Told us about breakfast and where to get ice. The room was really clean and very spacious. We snuck down to the hot tub, my hubby broke his foot playing tennis, and took a soak and a swim.... More 

Was this review helpful? Yes 1
Ronald L, General Manager at Holiday Inn Express Hotel & Suites Sweetwater, responded to this review

Thank you for stay with us on your way to Fiesta Texas, we hope that you had a great time with all the rides. Your comments will be shared with Jordan and the rest of our team. We look forward to your next visit. More 

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