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All 8 Sweetwater hotels

Holiday Inn Express Hotel & Suites Sweetwater

2.5 of 5 Hotel   |   300 SE Georgia Avenue, Sweetwater, TX 79556
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Ranked #4 of 8 Hotels in Sweetwater
A recent review
3 of 5 stars reviewed 3 days ago
kevcoz Fort Worth, Texas
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59 reviews from our community

Traveler rating
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    16
    3
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Fort Worth, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This hotel has a lot of potential. Unfortunately, there are a few areas that need improvement. I have stayed at this property three times. This review will cover only the most recent visit. First of all, the person that checked me in did not acknowledge my Rewards Club membership, even though I was using one of my free nights. She... More

Was this review helpful? Yes
Ronald L, General Manager at Holiday Inn Express Hotel & Suites Sweetwater, responded to this review

Thank you for your comments, I will be sure to look into all of your comments and I will post this on the employee message board for everyone to see. More

Texas
Top Contributor
81 reviews 81 reviews
37 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The desk manager was away dealing with something on the 2nd floor which left the front desk wide open. Isn't that a security issue? She apologized and I guess it couldn't be helped but that is scary for her. Too many dishonest people in the world! This is the 2nd time we have had this issue at HI Express: A... More

Was this review helpful? Yes
Ronald L, General Manager at Holiday Inn Express Hotel & Suites Sweetwater, responded to this review

Thank you for comments, We apologize for the inconvenience you experienced at check in, we work very hard to provide fast check in times. I know that being tired when you arrive and wanting to get to you room is important so we work hard to see you get checked in as quickly as possible. I will share your comments... More

Independence, Missouri
Contributor
18 reviews 18 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 18, 2014

Stayed here 1 night on a business trip. Close to the interstate, the staff was friendly, the room clean and comfortable. The A/C was quiet with a wall thermostat. The hotel was full but the room was quiet, despite the fact that I was on the street side. I would stay here again.

Was this review helpful? Yes 1
Ronald L, General Manager at Holiday Inn Express Hotel & Suites Sweetwater, responded to this review

Thank you for your comments, I will be sure to pass them on the our team. We are very happy that we were able accommodate you on your trip through Sweetwater. We look forward to seeing you again in the near future. More

Amarillo, Texas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 4, 2014

We checked in after 11 pm on our way to San Antonio. Jordan at the desk was super fast and friendly .. Told us about breakfast and where to get ice. The room was really clean and very spacious. We snuck down to the hot tub, my hubby broke his foot playing tennis, and took a soak and a swim.... More

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Ronald L, General Manager at Holiday Inn Express Hotel & Suites Sweetwater, responded to this review

Thank you for stay with us on your way to Fiesta Texas, we hope that you had a great time with all the rides. Your comments will be shared with Jordan and the rest of our team. We look forward to your next visit. More

Kentwood, Louisiana, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 16, 2014

Very nice and very clean. Front desk clerk was really nice and even allowed us to check in couple hours early. Beds were comfortable and the pool and hot tub were great. Close to interstate but noise didn't bother us at all. Would stay again.

Was this review helpful? Yes
Ronald L, General Manager at Holiday Inn Express Hotel & Suites Sweetwater, responded to this review

Thank you for your comments, we are happy that we were able to exceed your expectations during your visit. I will share your comments with our team. Thank you again. More

Graham, Tx
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 14, 2014

I stayed here a few times when my preferred stay was booked up. Good staff and no issues there. The rooms could be cleaned a little better and the halls always seem a little dirty. They have the same small uncomfortable pillows all HIE Hotels have. It works I guess.

Was this review helpful? Yes 1
Ronald L, General Manager at Holiday Inn Express Hotel & Suites Sweetwater, responded to this review

thank you for your comments. I see that it has been while since your stay with use. at the time of your stay we had replaced all of the carpets in the guest rooms and hallways (December 2013 to be exact) and all pillows were changed out to King or Queen in December 2013 as well. If you could please... More

Apache Junction, Arizona
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 12, 2014 via mobile

Convenient location off I20, but disappointing for this chain. Hallways needed to be vacuumed, along with the corners in the room. One food was broken, A/C left a wet area in the carpet. Room had inadequate lighting. There is a very small indoor pool and small fitness area.

Was this review helpful? Yes
Ronald L, General Manager at Holiday Inn Express Hotel & Suites Sweetwater, responded to this review

Thank you for your comments, we value and read guest and their views as they are what makes us a great hotel. I understand the issues with having standard size doors in the pool area and fitness room. As for the we carpet i will check into the issue as it may be something minor as just a kluged drain... More

Contributor
15 reviews 15 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 15, 2014

This place is great, the beds are nice and all of the rooms are clean! This seems to be a newer hotel. limited parking for large trucks, trailer combos but there is a turn around out back and some room to park along the north side. Conference room is smaller than most. There is a pool, small exercise room,vending, guest... More

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Natalie M, VP of Sales & Marketing at Holiday Inn Express Hotel & Suites Sweetwater, responded to this review

Thank you for taking time out of your schedule to share your feedback with us! We are delighted that you were pleased with our guestrooms and property! We hope that you were not inconvenienced regarding parking! We truly appreciate your business and hope that you will come back and visit us again! More

Phoenix, Arizona
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed February 18, 2014

Nice comfortable room. Great beds and pillows. Shower pressure was weak. Good wifi. Nice breakfast buffet. Great cinnamon rolls. Would stay again. Booked while on the road returning to Arizona from Florida. Stayed in HI Express the entire way.

Was this review helpful? Yes
Ronald L, General Manager at Holiday Inn Express Hotel & Suites Sweetwater, responded to this review

We want to thank you for your kind comments, and hope that your trip home was a safe one. Please stop by and see us again in the future and check any other Express after April 30, 2014 to experience our new healthly breakfast. Thnak you again for your comments. More

Lubbock, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 2, 2014

Not planning to spend the night in Sweetwater, we opted to do so because of an icestorm. A very pleasant front desk staff, clean room and pool, plus complimentary breakfast made this a great stop and I would definitely recommend it to other travelers.

Was this review helpful? Yes 1
Natalie M, VP of Sales & Marketing at Holiday Inn Express Hotel & Suites Sweetwater, responded to this review

Thank you for taking time to share your comments with us! The ice storms were pretty bad this year! We appreciate your business and the next time you have an "unplanned or unplanned" visit in Sweetwater, TX please come back to visit us! More

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Additional Information about Holiday Inn Express Hotel & Suites Sweetwater

Address: 300 SE Georgia Avenue, Sweetwater, TX 79556
Phone Number:
Location: United States > Texas > Sweetwater
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Sweetwater 2.5*
Number of rooms: 67
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Also Known As:
Holiday Inn Express Hotel And Suites Sweetwater
Holiday Inn Sweetwater
Sweetwater Holiday Inn

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