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BEST WESTERN Trail Dust Inn & Suites

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1521 Shannon Road E, I-30 East, Exit # 127, Sulphur Springs, TX 75482
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1 room 1 adult
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BEST WESTERN Trail Dust Inn & Suites
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76 Reviews from our TripAdvisor Community

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Neenah, Wisconsin
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is an older motel that is showing its age, but the rooms are comfortable, the staff friendly, and the breakfast better than average. We stayed on a cold, rainy weeknight and got an excellent rate by calling ahead and asking them to match the Priceline cost. There was a $20 fee for our dog. The breakfast server went out... More 

Helpful?
Thank Marcia M
Ute
Level Contributor
46 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The hotel was average in appearance. When we got to our room, we checked the sheets and found them stained. We went to front desk and asked for another room. The room had a slight odor. We would not recommend staying here and we will not be back.

Review collected in partnership with Best Western

Helpful?
Thank Joan H
Eaton, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great hotel for the price, I will be using when I come back to town. Room was clean and neat. Staff was friendly. One of the best value hotels I have stayed at. Breakfast is not the best, might plan on just grabbing your own.

Review collected in partnership with Best Western

Helpful?
Thank Matthew M
Ecru, Ms
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had stayed Here 8 years ago was very unhappy..... so thought I would try one more time. I was totally surprised .I will be returning great price friendly helpful staff. Very well lite, close to interstate. The only negative would be bed was rather hard, but other than that two thumbs up !!

Review collected in partnership with Best Western

Helpful?
Thank debbiewF3510GV
Clarksville, Tennessee
1 review
5 of 5 stars Reviewed 4 weeks ago

The room was comfortable. The bed was comfortable. I had a complaint, but I have forgotten what it was so I give the motel an "A." I do not have anything more to say about our stay at the Best Western Trail Dust Inn in Sulphur Springs.

Helpful?
Thank MikeG11316
Austin, Texas
1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

My wife ,mother in law, My three kids 2, 3, 4 and myself checked in. We needed to use the sofa bed so I asked for pillows and sheets. I was not given pillows just sheets. They said they had no spare ! I said there are over woo rooms and only 20 are occupied can you get me pillows... More 

Helpful?
Thank Moe I
NW Arkansas
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 30, 2015

Friendly and helpful staff. Hot breakfast was offered along with other items and was plenty adequate. They have no smoking rooms, but smoking rooms are not that far away and smokers don't seem to care where they smoke, including the small enclosed fitness room. Boiler broke during our stay, but staff came to tell us and gave us a key... More 

Helpful?
Thank mtngoat2013
Princeton, New Jersey
2 reviews
1 of 5 stars Reviewed December 23, 2015

The broken boiler resulting in no hot water or even any water pressure in the room to take a cold shower was simply unacceptable. And the offer to run across the parking lot to another building at 6:30am during a severe thunderstorm to take a shower was simply insane. I don't expect to pay for a room with no hot... More 

Review collected in partnership with Best Western

Helpful?
Thank john m
Tulsa, Oklahoma
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed December 14, 2015

Nice people, clean room & bathroom, comfortable bed, good location. Outdoor entry to rooms (I'm a smoker, so outdoor entry is a real bonus). Lounge is under renovation, so we can't comment on that. No onsite restaurant, but plenty of restaurant locations nearby. The downtown square in Sulphur Springs was lovely to visit at Christmas-time!

Helpful?
Thank Alan Z
Granbury, TX, United States
2 reviews
1 of 5 stars Reviewed November 30, 2015

Heater running full blast, but cold coming under door 1" tall crack. Did not clean room, make bed, empty trash and did not bring new linens. Bed was hard as a rock, lumpy because sheets and mattress cover were put on wrong and there were 2 troughs in the bed that I kept falling in to.

Review collected in partnership with Best Western

Helpful?
Thank Timothy W
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