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Sugar Land Marriott Town Square

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16090 City Walk, Sugar Land, TX 77479
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Sugar Land Marriott Town Square
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Sugar Land Marriott Town Square
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545 reviews from our community

Traveler rating
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    33
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Manchester, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

I have stopped at this hotel on numerous occasions and I honestly cannot find a fault, the hotel is perfectly located with shops and restaurants within walking distance of the hotel. The staff are extremely friendly, from the front desk to the cleaners but especially Angela and Derek who provide alcoholic refreshments in the lobby bar, they go the extra... More 

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Rockville, MD
1 review
5 of 5 stars Reviewed 2 days ago NEW

We traveled from Washington, D.C. for a family wedding. This Marriott has a sophisticated vibe that pleasantly surprised us, reminiscent of the Vancouver and Seattle Marriott properties that have charmed us in the past. The "Town Square" surrounding the hotel spilled over with quality restaurants and bistros. Macy's was across the street and provided us with last-minute shopping that I... More 

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The Villages, Florida
Senior Contributor
47 reviews 47 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed at the Sugar Land Marriott for a graduation trip to Houston. The hotel staff was very friendly and welcoming. The lobby was lovely. We had a double room and it was clean and comfortable. There were some chips in the tub and the carpet was a little "tired" but overall the room was clean. We at breakfast in... More 

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Fort Worth, Texas, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

The highest compliment that I can give is that Sugar Land is the only place in the world where I choose to book outside of my primary hotel rewards program to stay at a Marriott. It's more than location, which is great, it's the people...like Taylor who always greets me by name when I walk in the door and the... More 

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2 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

Sugarland Marriott is the hotel experience you'll have. It starts with the great location. Everything you need is around you with walking distance. But the best is the hotel itself. All Marriotts are great for business or pleasure but Sugarland Marriott has the best customer service. Their valet people will open the door and are always is a great mood.... More 

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Marriott S, General Manager at Sugar Land Marriott Town Square, responded to this review

Dear Ryan, It was truly a pleasure to have you visit. We are delighted to learn that you enjoyed your visit. We are very grateful for your kind feedback! We will pass on the kind words to Valet. We hope that you will return soon. We wish you the very best! Jeffrey More 

Dallas, Texas
Top Contributor
81 reviews 81 reviews
60 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Three staff members greeted us at the drive through. Two more were available behind the front desk. Everyone was very welcoming. Guests in the room next door to our first room were having an all-night party. Hotel staff were so very helpful in moving us away from the noise. The second room had two small mechanical problems. In no less... More 

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Marriott S, General Manager at Sugar Land Marriott Town Square, responded to this review

It was truly a pleasure to have you visit this May. We are delighted to learn that you enjoyed your visit. I will pass on the kind words to Torres. We are very grateful for your kind feedback! We hope that you will return soon. We wish you the very best! Jeffrey More 

1 review
5 of 5 stars Reviewed 1 week ago

The Sugar Land Marriott Town Square is a well maintained property with the type of ambiance you would expect from a bustling downtown within a major city. The added benefit to this location is it's in a more quaint town, so it is easy to get around, and you are nearby great shopping and entertainment destinations. We have been visiting... More 

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Marriott S, General Manager at Sugar Land Marriott Town Square, responded to this review

Dear Nicholas It is always a pleasure to have you back in your “home away from home.” We appreciate the kind review. We will continue to work hard to earn your business. Have a great week! Yours Sincerely, Jeffrey More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Can't get over the attention of the staff. From the time I arrived to the moment I got into my vehicle to leave, everyone in the staff was kind and bent over backwards to be helpful. I will make this Marriott my only choice whenever in the Houston area.

Was this review helpful? Yes 2
Marriott S, General Manager at Sugar Land Marriott Town Square, responded to this review

Dear J.C. It was truly an honor to host you. We are pleased to know that your stay was sweet! At The Sugar Land Marriott we strive to treat you as family. We appreciate your kind feedback! We hope that you will return soon. Very Respectfully, Jeffrey More 

Lubbock, Texas
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago

This property is in great condition with really great customer service. It's in a town square area with lots of retail and restaurants within easy walking distance. We'll be back just for a fun weekend for sure!

Was this review helpful? Yes
Marriott S, General Manager at Sugar Land Marriott Town Square, responded to this review

Dear Cheryl We are excited to learn that we exceeded your expectations. Thank you so much! We look forward to having you back! Yours Sincerely, Jeffrey More 

Baltimore, Maryland
Top Contributor
54 reviews 54 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

I always enjoy my visits to Sugar Land because I know I will be in excellent hands at the Sugar Land Town Center Marriott. The staff at this facility is amazing! From the valets out front, the front desk team, concierge lounge staff, and everyone who takes the time to say "hello" as you pass them on the property -... More 

Was this review helpful? Yes 1
Marriott S, General Manager at Sugar Land Marriott Town Square, responded to this review

Dear Thomas The entire family of the Sugar Land Marriott is thrilled to learn that you had a great visit! Here at the Sugar Land Marriott, our goal is to continue to provide top notch service to all of our guests. We are proud that the Sugar Land Marriott is ranked at #3 in Service Excellence in the United States... More 

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