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Sugar Land Marriott Town Square

3.5 of 5 16090 City Walk, Sugar Land, TX 77479
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Sugar Land Marriott Town Square
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Sugar Land Marriott Town Square
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453 reviews from our community

Traveler rating
    335
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    32
    15
    8
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Austin, Texas
1 review
5 of 5 stars Reviewed yesterday NEW

With traveling two to three weeks a month, I have been a diamond Hilton member for years. After issues with other Hilton properties in the Houston Market, I reacehd out to this hotel to give it a try. Becuase of the excellent service, clean establishment, and overall outstanding experience since day one, I have now a Marriott member. The hotel... More 

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Sugar Land, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I reviewed this hotel a couple of years ago having previously stayed here for 4 years. I was fed up with the rooms, to say the least. Jan 2015 was my first stay since then. I have to say they have made every single change that I was disgruntled about. The staff is still top notch!!!!! The rooms are updated... More 

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Pittsburgh, Pennsylvania
Contributor
20 reviews 20 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Definitely one of the nicest hotels we have stayed in. Excellent service with very well designed rooms. Very spacious, clean and quiet. We went to visit relatives in the nearby area and so stayed here. Location is unbelievable - right off the highway and very close to some nice restaurants. The staff are very courteous and treat you well especially... More 

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Grapevine, Texas, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

I can't even begin to explain how great my stay was. It started with the gift of a monogrammed robe and ended with a personal follow-up email thanking me for my stay. I wish other businesses understood how valuable this level of experience is. it's not just that I'm a satisfied customer, it's that if - at any point in... More 

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Silver Spring, Maryland
1 review
5 of 5 stars Reviewed 1 week ago

Stayed at the Sugar Land hotel on Sunday while attending a wedding nearby. Execellent service beginning with the attendants at the door to the front desk staff. Loved the VIP treatment with the tasty chocolate chip cookies, bottle water and robe. Heck, there was even a red carpet. Excellent. I will stay at the hotel again when business or pleasure... More 

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Tampa, Florida
1 review
5 of 5 stars Reviewed 1 week ago

I probably won't be back in the area for a long time so I can't promise another visit to Sugar Land, but their staff (from the guys outside, to the counter, to the restaurant, and even random staff I'd see in the hallways) were all very courteous and professional. It was my pleasure to stay at this hotel.

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Senior Contributor
29 reviews 29 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

The location downtown was fabulous and within walking distance to shops/eateries. The hotel was very clean and stylish. I loved the courtyard in the center with outdoor seating, water fountains and fireplaces. I escaped from my meetings and sat out in the morning before sunrise in the courtyard and it was very serene.

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

From the time we got out of the car with the valet, to the time we checked out it was GREAT! Checking was fast and friendly. Lobby was clean, room/rest room clean. Great view. Lots of places around the hotel to hang out eat/drink. Great area!!!!!! Great Hotel!!!!!

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Austin, Texas
1 review
3 of 5 stars Reviewed 1 week ago

The service was good but the room service food not so much. Ordered the turkey club. Wasn't anything like I expected. Turkey cold cuts on toast, not as described on the menu. However, I was really thirsty and they delivered a glass of ice water. Best glass of ice water ever!

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Elizabeth M, Front Office Manager at Sugar Land Marriott Town Square, responded to this review

Thank you for taking the time to post a review. I sincerely apologize that the food quality was not up to your standards and enjoyable. We will follow up with the appropriate department with your comments. Our staff will be thrilled to hear that you were pleased with the service. We take great pride in providing our guests with exceptional... More 

Knoxville, Tennessee
Top Contributor
57 reviews 57 reviews
7 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

Okay, sales meetings ... blah blah blah! However, this little (ha, it IS Texas) is set in what appears to be a preconfigured downtown. Shopping everywhere, safe, well lit ... but on to the hotel. Luxury finish all around. Front desk staff is GREAT. I asked them nicely but they were practically unflappable with my questions about things ... clearly... More 

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Additional Information about Sugar Land Marriott Town Square

Address: 16090 City Walk, Sugar Land, TX 77479
Location: United States > Texas > Texas Gulf Coast > Sugar Land
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sugar Land Marriott Town Square 3.5*
Number of rooms: 300
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Also Known As:
Sugar Land Marriott Town Square Hotel Sugar Land
Marriott Sugar Land
Hotel Style:
#1 Business Hotel in Sugar Land
#1 Family Hotel in Sugar Land
#1 Romantic Hotel in Sugar Land

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