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All 7 Sugar Land hotels

Hyatt Place Houston/Sugar Land

3.0 of 5 Hotel   |   16730 Creek Bend Drive, Sugar Land, TX 77478
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85%
Ranked #4 of 7 hotels in Sugar Land
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 4 days ago
wanda h Atlanta, Georgia
  • Reviews (117)
  • Photos (56)
  • Amenities
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  • Room tips (34)
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117 people have reviewed this hotel

Traveler rating
    60
    40
    14
    0
    3
See reviews for
29
18
5
48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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English first
Atlanta, Georgia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I just love this Hyatt the beds are great here you will get a good night sleep for sure. For the business person who believes in working out the lake is a great run nice view, great destresser, and just an overall nice place. You can walk to more than 5 great places to eat everything from a sit down... More

Was this review helpful? Yes
Matthew S, Manager at Hyatt Place Houston/Sugar Land, responded to this review

It's great to hear that you enjoyed your recent stay at the Hyatt Place Houston - Sugar Land. Thank you so much for sharing your candid feedback with us. Our location to Brooks Lake is personally one of my favorite features of our hotel and an evening walk around the lake is certainly a great way to unwind. The next... More

Lucerne, Switzerland
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel has big rooms. Were ther for a wedding and had a great time. Left the bar open till late. Nice staff and over the bridge are some nice restaurants with good offers. Rooms are spacious and the bes very comfi.

Was this review helpful? Yes
Matthew S, Manager at Hyatt Place Houston/Sugar Land, responded to this review

We sincerely appreciate your taking the time to share your experience as a recent guest at the Hyatt Place Houston - Sugar Land. We are very grateful that you chose our hotel during your travels to Sugar Land and I'm delighted to hear that you had a great time during your visit. Thank you for your valued feedback. Kind Regards,... More

1 review
5 of 5 stars Reviewed 3 weeks ago

An excellent hotel with great rooms and committed staff. Highly suited for the business traveller. Nicely placed next to the river with an abundance of high quality restaurants within walking distance. Thanks.

Was this review helpful? Yes
Matthew S, Manager at Hyatt Place Houston/Sugar Land, responded to this review

Thank you very much for your kind review. We enjoyed being of service to you during your time at our hotel. I highly appreciate your comment regarding our staff's commitment and I promise to share your review with them. We surely welcome your return on your next visit to Sugar Land. Thank you for being a valued guest. Sincerely, Matthew... More

Houston, Texas
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Had a daughter and son Graduating from area high school and friends and family coming into town. Soon realised a last minute need for a room to allow family friends recreate and get ready for the event in addition to our home and other pre-made accomadations. The amenities and location were tempting and when I went buy the desk staff... More

Was this review helpful? Yes
Matthew S, Manager at Hyatt Place Houston/Sugar Land, responded to this review

Please congratulate both your son and daughter on on their recent graduation; what an awesome milestone to celebrate! I'm ecstatic to hear that your family enjoyed our hotel and that we were able to play our part in making the celebrations a success. Thank you so much for sharing your review with us. We would love to be of service... More

san antonio
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

the hotel tucked inside and quite. Room are very spacious and very well maintained. Staff were very courteous and pleasant. The breakfast has good selection. Moreover having food available 24/7 is plus when you come in late and hungry. Easy access to freeways.

Was this review helpful? Yes
Matthew S, Manager at Hyatt Place Houston/Sugar Land, responded to this review

It was an absolute pleasure to be of service to you during your visit to Sugar Land, TX. Thank you very much for taking the time to share your thoughts about our hotel on TripAdvisor as well as noting some of key amenities potential guest are interested in knowing about. We sincerely appreciate your feedback and we would love to... More

Atlanta, Georgia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have been to Houston many times because I have family there, but I always stay in a hotel. I chose this location because it was closer to where I needed to be. I was definitely pleased with the location; close to major arteries and the freeway but far enough back that it was quiet. I had a double room... More

Was this review helpful? Yes
Matthew S, Manager at Hyatt Place Houston/Sugar Land, responded to this review

We are very excited to hear that you enjoyed your first stay at the Hyatt Place Houston - Sugar Land! Your very detailed positive feedback is highly useful for other travelers who utilize TripAdvisor to assess their hotel of choice. It's gratifying to hear that this will not be your last stay with us. Please do not hesitate to come... More

Austin, TX
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were able to book a room at Hyatt Place during a busy conference week in the Houston area and couldn't have been more pleased! The rooms are clean, spacious, and very comfortable. The front desk staff was friendly and professional. The nice lake (or maybe it's a bayou) and walking trails are definitely a plus. And there are many... More

Was this review helpful? Yes
Matthew S, Manager at Hyatt Place Houston/Sugar Land, responded to this review

We would like to thank you for giving us the opportunity to be of service to you during your conference in Sugar Land. We are very grateful that you decided to stay with us and that you shared your personal views about the Hyatt Place Sugar Land on TripAdvisor. I am very happy to hear that you enjoyed our rooms... More

Philadelphia, Pennsylvania
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

First, I arrived late on a Friday night - the check in process was smooth and very friendly. I think the room layout is terrific. But here are my major complaints - I had the air turned to the low 60's - and the vents are on far side of the room, so it was very very warm where the... More

Was this review helpful? Yes
Matthew S, Manager at Hyatt Place Houston/Sugar Land, responded to this review

Thank you so much for sharing your experience about the Hyatt Place Houston - Sugar Land. I sincerely apologize that your experience was anything less than satisfying. Feedback such as yours is vitally important to our success and we appreciate your taking the time to inform us of your dissatisfaction during your recent visit. We realize that sleep quality is... More

Gurgaon, India
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 22, 2014

Hi, I stayed for approximate 1 week, Rooms quality & size was good. Experience related to breakfast, gym was satisfactory. Shopping places and food joints are nearby. Very nice lake view. Overall satisfactory experience .

Was this review helpful? Yes
Matthew S, Manager at Hyatt Place Houston/Sugar Land, responded to this review

We're delighted to hear that you enjoyed stay at our hotel during your week in Sugar Land, TX. We are very grateful that you decided to stay with us and that you shared your personal views about the Hyatt Place Sugar Land on TripAdvisor. We certainly welcome your return visit the next time your travels bring you back to Texas.... More

Bedford
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed May 21, 2014

Wonderful hotel in Sugarland! Great breakfast with the room! Very friendly staff. A little further Southwest than we needed but worth the drive. It was $40, less than anything else we found near the HBU campus.

Was this review helpful? Yes
Matthew S, Manager at Hyatt Place Houston/Sugar Land, responded to this review

Thank you so much for sharing your review about the Hyatt Place Houston - Sugar Land. We're grateful that you chose our hotel during your visit to Houston Baptist University and it was a pleasure to be of service to you. We would love to see you again during your next journey to the Houston - Sugar Land area. Thank... More

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Additional Information about Hyatt Place Houston/Sugar Land

Address: 16730 Creek Bend Drive, Sugar Land, TX 77478
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Sugar Land
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Houston/Sugar Land 3*
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Also Known As:
Hyatt Place Houston/Sugar Land Hotel Sugar Land

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#1 Green Hotel in Sugar Land #2 Business Hotel in Sugar Land #4 Family Hotel in Sugar Land
Hotel Class
Number of rooms
214

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