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All 7 Sugar Land hotels

Hyatt Place Houston/Sugar Land

3.0 of 5 Hotel   |   16730 Creek Bend Drive, Sugar Land, TX 77478
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Hyatt Place Houston/Sugar Land
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85%
Ranked #4 of 7 Hotels in Sugar Land
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 1 week ago
Christy W Dallas, Texas
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126 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dallas, Texas
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

We came to Sugarland for a wedding. We arrived after 1030 to two smiling faces who quickly checked us in, gave us complimentry water and coke. The room was very nice very clean. There was a stray bobby pin on the floor but nothing else I could complain about. The air was great, hot water, refridgerator great, nice spacious rooms.... More

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Sugar Land, Texas
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed 1 week ago

I stayed here as I was moving for a night and my room should have been a good value for my money however it had not been cleaned or aired properly as it strongly reeked of Body Odor and the Bathroom floor was covered with er, shall we say private hairs and other assorted hairs. I complained the next morning... More

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lancashire
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Excellent hotel, well positioned in a nice area of Sugar Land. I am a business traveller and have stayed at the hotel twice in the last two months. Rooms are of a high standard and local amenities are close by, I particularly like the running /walking path around the lake. I will continue to stay at the Hyatt in my... More

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Matthew S, Manager at Hyatt Place Houston/Sugar Land, responded to this review

It's gratifying to hear that you enjoyed your recent visit at the Hyatt Place Houston - Sugar Land. We genuinely appreciate your loyalty and I'm delighted to hear that you will continue to stay with us on your future visits to Sugar Land. I certainly agree with you; the paths along Brooks Lake are one of my favorite amenities that... More

Los Angeles, California
Contributor
13 reviews 13 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I used to stay in the Marriott in Sugar Land and I have to say that this Hyatt Place is a better value for the money. The service is very good in general. The rooms are new and very well laid out, where you have a nice sitting area in all of huge rooms. There are a number of restaurants... More

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Matthew S, Manager at Hyatt Place Houston/Sugar Land, responded to this review

We sincerely appreciate your taking the time to share your experience as a recent guest at the Hyatt Place Houston - Sugar Land. We are very grateful that you chose our hotel during your business in Sugar Land and I'm ecstatic to hear that you enjoyed your stay with us. We hope to see you again soon. Thank you for... More

Dallas, Texas
Contributor
11 reviews 11 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 16, 2014

After staying at another chain on Friday night, we HAD to stay somewhere else. I'd chosen this hotel initially, because I LOVE Hyatt and they seem to be the most consistent of all hotel chains. Usually their customer service is amazing, as well as the cleanliness of the rooms. This place did not disappoint. The view was very pretty (although... More

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Matthew S, Manager at Hyatt Place Houston/Sugar Land, responded to this review

Thank you very much for sharing your thoughts as a first time guest of the Hyatt Place Houston - Sugar Land. We genuinely value your positive feedback and we would like to thank you for your loyalty to Hyatt. Your constructive feedback regarding the staff at check-in is surely appreciated. We're always seeking ways to improve and we will use... More

Houston, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 11, 2014

This pass weekend me and my wife stayed here it was smooth easy and relaxing right after we got married. We came after our wedding and spent the night enjoyed breakfast in the morning and the free WiFi was excellent I look forward to staying here again just for a weekend getaway with my wife.

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Matthew S, Manager at Hyatt Place Houston/Sugar Land, responded to this review

It was an absolute privilege to be your hotel of choice on your wedding night. It is very rewarding to know that we were able to play our part in ensuring that your wedding day was both smooth and relaxing. You have our heartfelt congratulations from the team here at the Hyatt Place Houston - Sugar Land! We promise to... More

Austin, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 5, 2014

Another great Hyatt stay. Clean room, comfy beds, free wifi. Standard room feels like a suite with the divider separating the living area and beds.Hyatt rooms always make you feel like you are in a 5 start hotel!

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Matthew S, Manager at Hyatt Place Houston/Sugar Land, responded to this review

Thank you very much for choosing our hotel during your travels to Sugar Land. I'm so happy to hear that were able to provide you with a great experience! Our team truly appreciate your positive feedback and and we would like to express our sincere gratitude for your loyalty to Hyatt. Thank you so much for your patronage. Truly Yours,... More

Dallas, Texas
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 23, 2014

We were at this hotel for the 4th of July and had a great time.. I must give this hotel an excellent rating for 3 reasons...1. Staff 2. Staff 3.Staff......the Staff here are absolutely Awesome and quick! They were so nice and professional, very responsive and more than willing to answer any question or provide assistance in any way possible.... More

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Matthew S, Manager at Hyatt Place Houston/Sugar Land, responded to this review

We highly appreciate your taking the time to share your candid feedback as well as recognizing our associates. I'm ecstatic to hear that Rolicia, Destiny and Gelena were able to ensure your visit to Sugar Land was a success! I promise to share your review and praise Rolicia, Destiny and Gelena at our upcoming Associate Picnic, where all of our... More

Shreveport, Louisiana
2 reviews
5 of 5 stars Reviewed July 22, 2014

We stopped here for a night stay on our way to South Padre island. Excellent bed and pillows. I wanted the pillows lol. You will get a great nights sleep here. Room is big. Close to any type of restaurant you want. Staff was generous and helpful.

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Matthew S, Manager at Hyatt Place Houston/Sugar Land, responded to this review

Thank you so much for sharing your experience about the Hyatt Place Houston - Sugar Land; we highly value your feedback. We're fortunate that you gave us the opportunity to serve you during your way to South Padre Island. We would love to see you again so please come back and visit us soon. If there is anything else we... More

Atlanta, Georgia
Contributor
13 reviews 13 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 8, 2014

I just love this Hyatt the beds are great here you will get a good night sleep for sure. For the business person who believes in working out the lake is a great run nice view, great destresser, and just an overall nice place. You can walk to more than 5 great places to eat everything from a sit down... More

Was this review helpful? Yes
Matthew S, Manager at Hyatt Place Houston/Sugar Land, responded to this review

It's great to hear that you enjoyed your recent stay at the Hyatt Place Houston - Sugar Land. Thank you so much for sharing your candid feedback with us. Our location to Brooks Lake is personally one of my favorite features of our hotel and an evening walk around the lake is certainly a great way to unwind. The next... More

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Additional Information about Hyatt Place Houston/Sugar Land

Address: 16730 Creek Bend Drive, Sugar Land, TX 77478
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Sugar Land
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Houston/Sugar Land 3*
Number of rooms: 214
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Also Known As:
Hyatt Place Houston/Sugar Land Hotel Sugar Land

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