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All 7 Sugar Land hotels

Hyatt Place Houston/Sugar Land

3.0 of 5 Hotel   |   16730 Creek Bend Drive, Sugar Land, TX 77478
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Hyatt Place Houston/Sugar Land
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86%
Ranked #5 of 7 hotels in Sugar Land
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 1 week ago
IcebergDeeva Dallas, Texas
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122 people have reviewed this hotel

Traveler rating
    64
    41
    14
    0
    3
See reviews for
31
19
5
48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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English first
Dallas, Texas
Contributor
11 reviews 11 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

After staying at another chain on Friday night, we HAD to stay somewhere else. I'd chosen this hotel initially, because I LOVE Hyatt and they seem to be the most consistent of all hotel chains. Usually their customer service is amazing, as well as the cleanliness of the rooms. This place did not disappoint. The view was very pretty (although... More

Was this review helpful? Yes
Matthew S, Manager at Hyatt Place Houston/Sugar Land, responded to this review

Thank you very much for sharing your thoughts as a first time guest of the Hyatt Place Houston - Sugar Land. We genuinely value your positive feedback and we would like to thank you for your loyalty to Hyatt. Your constructive feedback regarding the staff at check-in is surely appreciated. We're always seeking ways to improve and we will use... More

Houston, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This pass weekend me and my wife stayed here it was smooth easy and relaxing right after we got married. We came after our wedding and spent the night enjoyed breakfast in the morning and the free WiFi was excellent I look forward to staying here again just for a weekend getaway with my wife.

Was this review helpful? Yes
Matthew S, Manager at Hyatt Place Houston/Sugar Land, responded to this review

It was an absolute privilege to be your hotel of choice on your wedding night. It is very rewarding to know that we were able to play our part in ensuring that your wedding day was both smooth and relaxing. You have our heartfelt congratulations from the team here at the Hyatt Place Houston - Sugar Land! We promise to... More

Austin, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Another great Hyatt stay. Clean room, comfy beds, free wifi. Standard room feels like a suite with the divider separating the living area and beds.Hyatt rooms always make you feel like you are in a 5 start hotel!

Was this review helpful? Yes 1
Matthew S, Manager at Hyatt Place Houston/Sugar Land, responded to this review

Thank you very much for choosing our hotel during your travels to Sugar Land. I'm so happy to hear that were able to provide you with a great experience! Our team truly appreciate your positive feedback and and we would like to express our sincere gratitude for your loyalty to Hyatt. Thank you so much for your patronage. Truly Yours,... More

Dallas, Texas
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

We were at this hotel for the 4th of July and had a great time.. I must give this hotel an excellent rating for 3 reasons...1. Staff 2. Staff 3.Staff......the Staff here are absolutely Awesome and quick! They were so nice and professional, very responsive and more than willing to answer any question or provide assistance in any way possible.... More

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Matthew S, Manager at Hyatt Place Houston/Sugar Land, responded to this review

We highly appreciate your taking the time to share your candid feedback as well as recognizing our associates. I'm ecstatic to hear that Rolicia, Destiny and Gelena were able to ensure your visit to Sugar Land was a success! I promise to share your review and praise Rolicia, Destiny and Gelena at our upcoming Associate Picnic, where all of our... More

Shreveport, Louisiana
2 reviews
5 of 5 stars Reviewed July 22, 2014

We stopped here for a night stay on our way to South Padre island. Excellent bed and pillows. I wanted the pillows lol. You will get a great nights sleep here. Room is big. Close to any type of restaurant you want. Staff was generous and helpful.

Was this review helpful? Yes
Matthew S, Manager at Hyatt Place Houston/Sugar Land, responded to this review

Thank you so much for sharing your experience about the Hyatt Place Houston - Sugar Land; we highly value your feedback. We're fortunate that you gave us the opportunity to serve you during your way to South Padre Island. We would love to see you again so please come back and visit us soon. If there is anything else we... More

Atlanta, Georgia
Contributor
12 reviews 12 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 8, 2014

I just love this Hyatt the beds are great here you will get a good night sleep for sure. For the business person who believes in working out the lake is a great run nice view, great destresser, and just an overall nice place. You can walk to more than 5 great places to eat everything from a sit down... More

Was this review helpful? Yes
Matthew S, Manager at Hyatt Place Houston/Sugar Land, responded to this review

It's great to hear that you enjoyed your recent stay at the Hyatt Place Houston - Sugar Land. Thank you so much for sharing your candid feedback with us. Our location to Brooks Lake is personally one of my favorite features of our hotel and an evening walk around the lake is certainly a great way to unwind. The next... More

Lucerne, Switzerland
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed June 22, 2014

The hotel has big rooms. Were ther for a wedding and had a great time. Left the bar open till late. Nice staff and over the bridge are some nice restaurants with good offers. Rooms are spacious and the bes very comfi.

Was this review helpful? Yes
Matthew S, Manager at Hyatt Place Houston/Sugar Land, responded to this review

We sincerely appreciate your taking the time to share your experience as a recent guest at the Hyatt Place Houston - Sugar Land. We are very grateful that you chose our hotel during your travels to Sugar Land and I'm delighted to hear that you had a great time during your visit. Thank you for your valued feedback. Kind Regards,... More

2 reviews
5 of 5 stars Reviewed June 19, 2014

An excellent hotel with great rooms and committed staff. Highly suited for the business traveller. Nicely placed next to the river with an abundance of high quality restaurants within walking distance. Thanks.

Was this review helpful? Yes
Matthew S, Manager at Hyatt Place Houston/Sugar Land, responded to this review

Thank you very much for your kind review. We enjoyed being of service to you during your time at our hotel. I highly appreciate your comment regarding our staff's commitment and I promise to share your review with them. We surely welcome your return on your next visit to Sugar Land. Thank you for being a valued guest. Sincerely, Matthew... More

Houston, Texas
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 17, 2014

Had a daughter and son Graduating from area high school and friends and family coming into town. Soon realised a last minute need for a room to allow family friends recreate and get ready for the event in addition to our home and other pre-made accomadations. The amenities and location were tempting and when I went buy the desk staff... More

Was this review helpful? Yes
Matthew S, Manager at Hyatt Place Houston/Sugar Land, responded to this review

Please congratulate both your son and daughter on on their recent graduation; what an awesome milestone to celebrate! I'm ecstatic to hear that your family enjoyed our hotel and that we were able to play our part in making the celebrations a success. Thank you so much for sharing your review with us. We would love to be of service... More

san antonio
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 15, 2014

the hotel tucked inside and quite. Room are very spacious and very well maintained. Staff were very courteous and pleasant. The breakfast has good selection. Moreover having food available 24/7 is plus when you come in late and hungry. Easy access to freeways.

Was this review helpful? Yes
Matthew S, Manager at Hyatt Place Houston/Sugar Land, responded to this review

It was an absolute pleasure to be of service to you during your visit to Sugar Land, TX. Thank you very much for taking the time to share your thoughts about our hotel on TripAdvisor as well as noting some of key amenities potential guest are interested in knowing about. We sincerely appreciate your feedback and we would love to... More

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Additional Information about Hyatt Place Houston/Sugar Land

Address: 16730 Creek Bend Drive, Sugar Land, TX 77478
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Sugar Land
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Houston/Sugar Land 3*
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Also Known As:
Hyatt Place Houston/Sugar Land Hotel Sugar Land

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#1 Green Hotel in Sugar Land #4 Family Hotel in Sugar Land #4 Business Hotel in Sugar Land
Hotel Class
Number of rooms
214

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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