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All 7 Sugar Land hotels

Hilton Garden Inn Houston / Sugar Land

3.0 of 5 Hotel   |   722 Bonaventure Way, Sugar Land, TX 77479
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89%
Ranked #3 of 7 hotels in Sugar Land
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
Capt_H00k Frisco, Texas
  • Reviews (175)
  • Photos (51)
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175 people have reviewed this hotel

Traveler rating
    93
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    16
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
Frisco, Texas
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I was staying here for work. Great Hotel, staff and amenities. Hotel lobby was typically abuzz with activities and people. Clean hotel, quiet and close to major through fares, restaurants and shopping.

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Sugar Land, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel more than met our expectations everytime we stayed here. The rooms were very clean, but more importantly, the staff was helpful and very friendly. This is our hotel of choice and the standard by which we judge all other hotels.

Review collected in partnership with Hilton Garden Inn

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Winnie, Texas
Top Contributor
129 reviews 129 reviews
16 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We got this room on Priceline. It was a great location and a great hotel. Great service and friendly staff. Very clean rooms with microwave and refrigerators. Easy access off of Int 59 and close to a mall and several restaurants. Bed was very comfortable as well. Recommend this hotel and would definitely stay here again!

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Curtis R, General Manager at Hilton Garden Inn Houston / Sugar Land, responded to this review

Dear Bret, Thank you for taking time to recognize the efforts of our hardworking and dedicated team at the Hilton Garden Inn Sugar Land! We're all so pleased that you were so pleased with the service and cleanliness you recieved. I feel fortunate to be surrounded by teammates that personify the true spirit of hospitality! Thank you again and we... More

Dallas, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

Great stay, the hotel is in a great shape the rooms were clean, the food was good. My family really enjoy the weekend.I loved that the rate include the internet, some of the full services hotels you need to pay for the internet services.

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Curtis R, General Manager at Hilton Garden Inn Houston / Sugar Land, responded to this review

Dear Beatriz, Thank you for acknowledging the excellent value you recieved at the Hilton Garden Inn Sugar Land! Nothing pleases us more than to hear from a happy customer. We hope to see you again later in the summer. All the best! Curtis Reitz General Manager More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great stay, room was nice, workout facilities was awesome....a good deal overall. The lobby bar was a little noisy having a downstairs room but it quited down at a decent hour. Parking was easy and convenient for loading and unloading bags.

Was this review helpful? Yes 1
Curtis R, General Manager at Hilton Garden Inn Houston / Sugar Land, responded to this review

Dear Chinook, Thank you for your positive review of the Hilton Garden Inn Sugar Land! We all take a keen interest in what our guests have to say, In fact, we have three meetings at different times each day to insure that everyone throughout the hotel is a part of the feedback process. In particular, I'm pleaed you enjoyed our... More

Dusseldorf, Germany
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I always choose this hotel whenever I'm on a business trip in Sugar Land. Convenient, comfortable beds, good breakfast and great customer service. Best of all, the location is not very close to a highway so you would enjoy a nice, peaceful sleep. Their servers during breakfast were very friendly and accommodating. Best of all, they are prepared when you... More

Was this review helpful? Yes 2
Curtis R, General Manager at Hilton Garden Inn Houston / Sugar Land, responded to this review

Dear Paul, Thank you for your kind remarks after your recent visit to The Hilton Garden Inn-Sugar Land! We appreciate your business and look forward to seeing you again soon. Too bad you weren't here last night-we grilled bratwurst on the patio. Our guest's loved it! All the best, Curtis Reitz General Manager More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Booked here because of the closeness to the baseball field . Very clean rooms , comfortable beds , bathroom was spotless . Front desk lady " Corinne " has great customer service skills . Entire experience was a+ Will definitely stay here on future trips to Sugar Land

Was this review helpful? Yes 1
Curtis R, General Manager at Hilton Garden Inn Houston / Sugar Land, responded to this review

Dear Jacque, Thank you for your positive feedback after your recent stay. We are the closest hotel to Constellation Field-home field of the Sugar Land Skeeters. Hopefully you'll be able to return next week to attend the All-Star Game being held there. Thank you for recognizing the cleanliness of your guest room and the great service you received from Corrine.... More

Houston, Texas
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed June 21, 2014

I looked forward to going back to my room and lying on the very comfortable mattress. The front desk staff is professional and helpful. The view from my window of the beautiful suburb town was very relaxing with lakes all around and manicured lawns.

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Curtis R, General Manager at Hilton Garden Inn Houston / Sugar Land, responded to this review

Dear Sir, Thank you so much for your positive feedback after your recent stay with us. I'm pleased that you found your bed comfortable. Hilton was wise enough to realize that when it comes to the firmness of a mattress, everyone has a different preference. That's why at our hotel we offer the Garden Sleep System which allows each guest... More

West Chester, OH
Contributor
18 reviews 18 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed June 18, 2014 via mobile

I would have rated this HGI a four, however I had a negative experience at the bar. I stayed here with a group of co-workers and it was our second option to the booked Sugarland Square Marriott that is conveniently located next to where our meetings were held and there is a larger selection of walking distance shops and restaurants.... More

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Curtis R, General Manager at Hilton Garden Inn Houston / Sugar Land, responded to this review

Dear Fly Tiger, Thank you for your comments after your recent stay at our hotel-the Hilton Garden Inn Sugar Land I shared your feedback with our bartender. He's as dissappointed as I, when we learned that you were not pleased with the level of service he provided. We only have one chance to make a positive first impression, we both... More

Zushi, Japan
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 16, 2014

My family of four stayed here for a weekend to visit family. It is a clean hotel with a great, quiet location, lots of parking and average service. There is a nice little outdoor pool and a small bar (which we avoided due to a quincenera being held there on Saturday night.) The front desk staff was polite and professional... More

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Curtis R, General Manager at Hilton Garden Inn Houston / Sugar Land, responded to this review

Dear Jeni, Thank you for speaking with me after I reviewed your comments on Trip Advisor. I personally take a keen interest in all feedback from our guests which is why I reached out to you. I do appreciate the suggestions you offered about our in room coffee service. As I mentioned to you we have just introduced the new... More

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Additional Information about Hilton Garden Inn Houston / Sugar Land

Address: 722 Bonaventure Way, Sugar Land, TX 77479
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Sugar Land
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Houston / Sugar Land 3*
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Also Known As:
Hilton Garden Inn Houston / Sugar Land Hotel Sugar Land

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Family Hotel in Sugar Land #4 Business Hotel in Sugar Land
Hotel Class
Official Description (provided by the hotel)
The Hilton Garden Inn Houston/Sugar Land hotel is in Southeast Houston close to big companies like Texas Instruments, Baker Petrolite, and Fluor Daniel. Every hotel room and suite has a comfortable adjustable bed, free WiFi, 32-inch flat screen HDTV, refrigerator, and microwave. The onsite restaurant, Great American Grill, serves breakfast, dinner, and evening room service. The hotel also offers an outdoor pool and whirlpool, fitness center, business center, and 6700 sq. ft. of meeting space. ... more   less 
Number of rooms
202

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