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Hilton Garden Inn Houston / Sugar Land

Certificate of Excellence
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722 Bonaventure Way, Sugar Land, TX 77479
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Hilton Garden Inn Houston / Sugar Land
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Hilton Garden Inn Houston / Sugar Land
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279 Reviews from our TripAdvisor Community

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Traveler rating
    156
    92
    23
    4
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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Houston, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

The Hilton Garden Inn in Sugar Land is AWESOME. The staff was very welcoming and the facility very clean. Very family oriented. That alone let me know that I made the right decision by selecting this hotel.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Curtis R, General Manager at Hilton Garden Inn Houston / Sugar Land, responded to this review

Dear Agnes, Thank you for your "awesome review". We're here for you and you can count on us! Thank you for your positive feedback. We hope to see you soon. All the best, Curtis Reitz General Manager More 

fort wayne in, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

rooms were a bit shabby and not up to date room needed a new bed and window treatments coworkers returned from long hot day of work and could not access shower - room still being cleaned at 5:00pm staff was very friendly, especially restaurant help

Review collected in partnership with Hilton Garden Inn

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Curtis R, Manager at Hilton Garden Inn Houston / Sugar Land, responded to this review

Dear Michael, Thank you for your feedback on Trip Advisor. Our hotel is in like-new condition so I was surprised and disappointed by your comments about the drapes, bedding and carpet. I personally inspected your room and discovered that drapes in your room were several inches to long and were crumpled at the bottom. It certainly did not create a... More 

New Orleans, Louisiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

stayed here for 2 night and was pleasantly surprised. This hotel is very clean and well maintained. The staff was very helpful and friendly. The rooms are nice and well appointed. The breakfast was good and they have a bar open till 10pm. Would not hesitate to come back again.

Was this review helpful? Yes
Curtis R, Manager at Hilton Garden Inn Houston / Sugar Land, responded to this review

Dear Captlefty, Thank you for your positive feedback on Trip Advisor. We review feedback on Trip Advisor in our daily huddles to insure we are hitting all the right notes. It's gratifying whenever we receive positive feedback from our guests. We look forward to seeing you soon. Sincerely, Curtis Reitz General Manager More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Hotel has a bar, restaurant, pool, sundry shop and an HEB right next door. Playing softball at Imperial Park for the weekend this was perfect. It's about 5 minutes away for those early games. Room is great! Had a suite, she had the front with her own TV and I had a king size bed and my own TV. Room... More 

Was this review helpful? Yes
Curtis R, General Manager at Hilton Garden Inn Houston / Sugar Land, responded to this review

Dear Kim, thank you for your positive feedback on Trip Advisor. I'm pleased you enjoyed your stay at the Hilton Garden Inn-Sugar Land. As you noted, we're the closest hotel to Imperial Park. We love softball teams and hope to see you again soon! Sincerely, Curtis Reitz General Manager More 

atlanta, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I came in late on Sunday evening. Staff at front desk was very welcoming. Check-in was fast & friendly. They offered me complementary water/Coca-Cola. Room was clean & comfortable. I was able to get work done without interruptions. Check-out was also fast and easy. They offered a shuttle to office at no cost - it also was convenient.

Review collected in partnership with Hilton Garden Inn

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Conroe, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Wonderful experience at this property - they bent over backwards to accommodate our group and give our own special room and set up for breakfast to work with our schedule. great front desk people too! Very friendly staff.

Review collected in partnership with Hilton Garden Inn

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Huntsville, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Very friendly, clean, helpful and amazing staff at the Hilton Garden Inn. They greeted our team the minute we walked into the door. Breakfast was amazing, a lot to eat and very good. Pool was refreshing and clean. Love the rooms and service was excellent. Again the Staff was on point.

Review collected in partnership with Hilton Garden Inn

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Houston, Texas
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The family stayed at this hotel during the weekend because of a nearby softball tournament. The rooms were large, well appointed and well maintained. Also, the staff could not have been more courteous and helpful. They went out of their way to insure everything was perfect, including being proactive and calling us in our room to see how we were... More 

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Pensacola, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Staff service needs improvement. Hot Tub out during entire stay after front desk informed on a daily basis - yes, it's operating. Manager provided truth during departure. Very cordial manager - Mr. Garcia

Review collected in partnership with Hilton Garden Inn

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Farmington, AR, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This is conveniently located near all types of amenities. I would recommend it for both business and pleasure. The staff was friendly and helpful and made certain our requests were taken care of in a short period of time.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
housl, General Manager at Hilton Garden Inn Houston / Sugar Land, responded to this review

Dear Joe, Thank you for your very positive feedback and for taking the time to acknowledge our friendly staff. We look forward to seeing you again soon. All the best, Curtis Reitz General Manager More 

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