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Hilton Garden Inn Houston / Sugar Land

3.0 of 5 722 Bonaventure Way, Sugar Land, TX 77479
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Certificate of Excellence 2014
Hilton Garden Inn Houston / Sugar Land
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Hilton Garden Inn Houston / Sugar Land
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222 reviews from our community

Traveler rating
    124
    76
    18
    2
    2
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59
32
17
101
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Shoreham, NY.
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

A notch above your normal HGI. Great staff from the front desk to the back room. Very clean hotel in and out. Very nice location close to shopping and eating. Try Floyds on RT 59 great sea food. Will stay here again when in town.

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San Antonio, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed at the Hilton Garden Inn in Sugarland, TX - Very nice hotel! Our room was very clean. I know that is something you expect from hotels, but we've been to some that were not. I couldn't be how quiet the room was! As we were leaving our room, the man in the neighboring room apologized for the noise his... More 

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1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I live in Cyrpess Texas and have family that live in the Sugar Land area. Knowing that I was going to have a late night with family, I decided to get a room at the Hilton Garden Inn. I'm sure glad I did! Very clean room. Freindly service. I would definitely recommend the hotel.

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Markham, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Location of the hotel is excellent and the rooms are good as well though service provided specially regarding cleaning is not satisfying at all. When reported to the manager, instead of apologizing, he was rude and not professional at all. First day, forget to clean the room and second day no vacuum done at all, room was dirty and biscuits... More 

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Curtis R, General Manager at Hilton Garden Inn Houston / Sugar Land, responded to this review

Dear TMIZ19, Thank you for your feedback. We always welcome constructive criticism. I do want to point out that you have omitted several important facts about your stay. Your room was not cleaned because a member of your family left a "Do Not Disturb" sign on your room door. Once we were notified that you wished to have your room... More 

Plano, Texas
Top Contributor
134 reviews 134 reviews
20 hotel reviews
111 helpful votes 111 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We (me, spouse & teenager) made a quick trip to Sugarland to check on an elderly family member and needed a place to rest overnight. We chose this hotel based on Trip Advisor reviews and location near family. We checked in around 10pm and out around 8am the next morning, so keep that in mind for this review. Most of... More 

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sugarland, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

I live in Sugarland and got a room from this hotel on New Years Eve night. Comfy rooms, big King bed, clean, fresh, nice bathrooms. Paid $123 in total for the night. A little high, but I was tired and it was a holiday night so I guess it balances out. I'll go back no question.

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West Byfleet, United Kingdom
1 review
3 of 5 stars Reviewed 4 weeks ago

We could hear every word spoken in the rooms next to us. The rooms were clean and the beds were too firm for our needs. all was well as I wrote except for the sound or noise insulation. Breakfast was good and the hotel had a laundry room which is good to have. the area is safe and the staff... More 

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mexico, Mexico
1 review
5 of 5 stars Reviewed 5 weeks ago

Nice hotel in the hard of Sugarland and very frienly customer service. From the time did walk to the door during the time did I spend always I had some say hi. I will come back to this hotel any time did have to spend time in Sugar Land.

Review collected in partnership with Hilton Garden Inn

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Curtis R, General Manager at Hilton Garden Inn Houston / Sugar Land, responded to this review

Sir, Thank you for taking the time to share your positive experience. I'm very proud of team and our "southern hospitality". All the best to you and your family in 2015! Curtis Reitz General Manager More 

Highlands, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 25, 2014

We had a good experience staying at the Hilton. We were very comfortable in this clean, quiet and well-stocked room. This will be the hotel I will be looking forward to staying in in the future. The price was great. The location was good and easy to access. We felt very comfortable and relaxed. The room was very attractive and... More 

Review collected in partnership with Hilton Garden Inn

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Curtis R, General Manager at Hilton Garden Inn Houston / Sugar Land, responded to this review

Dear Ronald, Thank you for your positive feedback! Just as you'll look forward to staying with us in the future, we'll look forward to having you as our guest again. Wishing you and your family the best in the new year... Curtis Reitz General Manager More 

Henderson, United States
1 review
5 of 5 stars Reviewed December 22, 2014

Overall my stay was awesome. The staff was very accommodating. I really enjoyed the sleep number bed. Hotel room was very clean and fresh. I stayed here with the team I work with. Our meeting room was very nice and served our purpose very well. I would highly recommend anyone to stay here. It was beautiful. The internet service was... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Curtis R, General Manager at Hilton Garden Inn Houston / Sugar Land, responded to this review

Dear Tonya, Thank you for your feedback. I'm so pleased that your meeting went well and that your accomodations were to your liking. We hope you seen you again in the new year (or sooner)! All the best to you in 2015! Curtis Reitz General Manager More 

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Additional Information about Hilton Garden Inn Houston / Sugar Land

Address: 722 Bonaventure Way, Sugar Land, TX 77479
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Sugar Land
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Houston / Sugar Land 3*
Number of rooms: 202
Reservation Options:
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Also Known As:
Hilton Garden Inn Houston / Sugar Land Hotel Sugar Land
Hotel Style:
#2 Romantic Hotel in Sugar Land
#3 Business Hotel in Sugar Land
#4 Family Hotel in Sugar Land

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