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Holiday Inn Express Hotel & Suites Stephenville

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121 Lockhart Street, Stephenville, TX 76401
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Holiday Inn Express Hotel & Suites Stephenville
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Holiday Inn Express Hotel & Suites Stephenville
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44 reviews from our community

Traveler rating
    12
    13
    11
    4
    4
See reviews for
11
11
1
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 3 days ago NEW

The staff was very friendly & helpful. They greeted me every time I walked by. I don't remember the lady's name but I forgot something & she went out of her way to find it. I would recommend this place to anyone in Stephenville.

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Stephenville, Texas
Contributor
13 reviews 13 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Many of the hotels in town are older and run down but this one is the newest (I believe) and sits smack in the middle of the main strip, making it a prime location. The front desk staff is polite and effiicient and the maid service did a great job with my room for the week I was there. For... More 

Was this review helpful? Yes 1
General H, General Manager at Holiday Inn Express Hotel & Suites Stephenville, responded to this review

Thank you for staying with us and taking the time to write a review. We are happy to hear you were pleased with your stay. More 

San Antonio
Senior Contributor
47 reviews 47 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

Standard Holiday Inn Express, very friendly staff. The pool area and entrances were littered with cigarettes and trash....attention to detail could help. Otherwise pretty standard for the brand, close to a Walmart and Chili's.

Was this review helpful? Yes 1
General H, General Manager at Holiday Inn Express Hotel & Suites Stephenville, responded to this review

Thank you for taking the time to write a review. We appreciate your feed back and will take care of the situation. More 

Fate, Texas
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Hotel had experienced roof damage from storms a month or so before we stayed. The roofs were still leaking during the overnight rains while we were there. Had to leave a/c on to keep odors at bay. Staff was great. Breakfasts were horrible.

Was this review helpful? Yes 1
General H, General Manager at Holiday Inn Express Hotel & Suites Stephenville, responded to this review

Thank you for taking the time to write a review. Once the storms stop we will be able to complete repairs and hope you will visit again. More 

Fulshear, Texas
Top Contributor
97 reviews 97 reviews
41 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Traveling a lot I stay in Holiday Inn Express frequently. This experience was just ok. Check in was good, the front desk was friendly and efficient. Hotel exterior and interior were clean and seemingly in good condition. The room is standard Holiday Inn express fare. It was clean and in good condition. I always long for better charging options. TV... More 

Was this review helpful? Yes 1
Tammie F, General Manager at Holiday Inn Express Hotel & Suites Stephenville, responded to this review

Thank you for staying with us and taking the time to write a review. More 

Grand Ledge, Michigan
Top Contributor
96 reviews 96 reviews
39 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed April 23, 2015

We have stayed at NUMEROUS Holiday Inn Express hotels and have never had such a poor experience. When we walked in, the front desk person (Ashley) looked and us and said "name?" No hello, no welcome, no nothing. She barely told us about breakfast, and didn't tell us where the elevators were located (they weren't visible from the front desk).... More 

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General H, General Manager at Holiday Inn Express Hotel & Suites Stephenville, responded to this review

Thank you for taking the time to write a review. We are addressing the issues you have mentioned. We strive to please all our guests. More 

Graford, Texas
Senior Reviewer
9 reviews 9 reviews
1 of 5 stars Reviewed April 22, 2015

My credit card got hacked making the advance reservation online. I called the 800 reservation line, to tell them I would be paying cash when I got there on April 20th because I shut down the card I used to secure the reservation When I got to the hotel was when I found out that my reservation had been cancelled... More 

Was this review helpful? Yes
General H, General Manager at Holiday Inn Express Hotel & Suites Stephenville, responded to this review

We are happy to hear you found accommodations that satisfied your needs. More 

Contributor
14 reviews 14 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed April 18, 2015

I have stayed at this particular Holiday Inn Express several times in the past but I definitely will NOT be back. On the first day I arrived I had many items stolen from my room totaling at least $1500 (clothes, and a designer wallet that was hidden in my luggage). I didn't want to leave them in my vehicle but... More 

Was this review helpful? Yes
General H, General Manager at Holiday Inn Express Hotel & Suites Stephenville, responded to this review

Thank you for taking the time to write a review. If the police contacts us we will be happy to cooperate. More 

Weatherford, Texas
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 16, 2015

Pool bathroom had broken light, broke sink, toilet was stopped up and 2 used condoms on floor. Notified the front desk and we went back 3hrs later to find it in the same condition. Found hair stuck on shower wall from last tenet..... Guess that didn't cleaned. Found dirt on bed sheets so assuming that they weren't changed after last... More 

Was this review helpful? Yes
Tammie F, General Manager at Holiday Inn Express Hotel & Suites Stephenville, responded to this review

Thank you for taking the time to write a review. We value your feedback , the issues have been addressed. More 

Little Rock, Arkansas
Top Contributor
50 reviews 50 reviews
19 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed March 13, 2015

We checked in on a cold, rainy, foggy night and was greeted with great service. We requested a quiet room and she promised to try to keep the room above us empty (didn't work out because 12 men were on our heels waiting to check in and they all wanted the same thing). The room smelled fresh, was clean, and... More 

Was this review helpful? Yes
General H, General Manager at Holiday Inn Express Hotel & Suites Stephenville, responded to this review

Thank you for staying with us and taking the time to write a review. We love to hear from our guests. More 

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Prices are for 1 room, 2 adults
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