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Residence Inn Houston Sugar Land

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12703 Southwest Freeway, US 59, Stafford, TX 77477
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Residence Inn Houston Sugar Land
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Residence Inn Houston Sugar Land
Residence Inn Houston Sugar Land
Residence Inn Houston Sugar Land
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76 reviews from our community

Traveler rating
    48
    18
    5
    3
    2
See reviews for
31
4
4
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Victoria , tx
Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

we often stay at residence inns. They are comfortable, clean and staff goes out of the way to be accommodating. The Sugarland residence inn was all that and more. I especially appreciate the hot breakfast with many options. We will return.

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Denham Springs, Louisiana
Contributor
19 reviews 19 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 19, 2015

Great location, near restaurants and shopping. Staff is friendly and outgoing, doing everything to make sure your stay is comfortable and all needs are met. I have another trip scheduled to this area and will be staying here again.

Was this review helpful? Yes
Olga1002, Director of Sales at Residence Inn Houston Sugar Land, responded to this review

Thank you so much for taking the time to let us know about your stay. We are very happy that you enjoyed your stay with us, we look, forward to having you back again soon! More 

Slovenia
Contributor
12 reviews 12 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 2, 2015

Great location just by the highway through Sugarland. Clean and extremely spacious rooms, adequate heating for this time of year. Breakfast is excellent and the best part are self-made waffles in the form of the State of Texas. For US standards internet speed is above average.

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Olga1002, Director of Sales at Residence Inn Houston Sugar Land, responded to this review

Thank you so much for your comments on your stay with us. We are very happy that you enjoyed our amenities and you stay. Please come back and see us again soon! More 

Hollywood, Florida
Contributor
17 reviews 17 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 16, 2015

First, I would like to say that I am a Gold Elite member with Marriott, so I have stayed at a lot of Marriott Hotels. What I like about this one (and all Residence Inns for that matter) is the friendly and approachable staff. If I'm coming in or leaving, they say "Hello" or "Have a nice day!" etc. every... More 

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Olga1002, Director of Sales at Residence Inn Houston Sugar Land, responded to this review

Thank you so much for your comments on your stay with us. We appreciate your feedback and are so happy that we make you feel at home here at the Residence Inn Sugar Land. We can’t wait to have you back! More 

Waldwick, New Jersey
Top Contributor
140 reviews 140 reviews
52 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed October 6, 2014

Professional and friendly staff, prompt check-in, clean property, easy access from I 59, 5-minute walk to Pappadeaux, super clean and quiet room. Would have stayed here last trip but they were fully booked. Will return again.

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Olga1002, Director of Sales at Residence Inn Houston Sugar Land, responded to this review

Thank you so much for your great comments! We are very happy that you enjoyed your experience, our great staff and beautiful hotel. Next time you need to come to Houston, please make your reservations early, we would love to have you back! More 

Providence, Rhode Island
Contributor
20 reviews 20 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 24, 2014

I had to amend my earlier review of the Stafford Residence Inn, so I'll just reiterate the same points as before. Essentially, this Residence Inn was a haven for us. We had never been to Texas and needed a place to stay within a 24 hour time frame since we were adopting our son. It was a whirlwind for both... More 

Was this review helpful? Yes 1
Olga1002, Director of Sales at Residence Inn Houston Sugar Land, responded to this review

Thanks once again for commenting on your stay, we appreciate all the wonderful additions you had to your previous comment. We hope your new baby boy is continuing to bring you joy and happiness and that we get to see you all again real soon! More 

Calera, Alabama
Senior Contributor
33 reviews 33 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 12, 2014 via mobile

Stayed in the two bedroom suite for five nights. We were a group of two adults and five teenagers. The room was perfect size for us. The two bathrooms was also important to have. We were able to have separate areas for all. Location is convent to Sugar Land were we spent most if our time. Plenty of restaurants, shopping,... More 

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Olga1002, Director of Sales at Residence Inn Houston Sugar Land, responded to this review

Thank you so much for your response, we're very happy that you enjoyed our hotel so much! We agree, the two bedroom suites are very spacious and having the 2 bathrooms, 3 tv's and the kitchen, make it extremely convenient. Please come back and see us again soon! More 

Yorba Linda, California
1 review
1 of 5 stars Reviewed May 28, 2014

As a Marriott Plat Premier member I was informed that my reservation would not be honored because the hotel was oversold? The front desk informed me that they moved me to another hotel, then he proceeded to check in my co-workers who were lower level Marriott members and booked after me!!!! The front desk personnel then disclosed to my co-worker... More 

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Ben_B_Residence, Manager at Residence Inn Houston Sugar Land, responded to this review

Mr. Heath C, Thank you for reaching out regarding your experience at our hotel. As we had discussed previously on the telephone, we apologize for the inconvenience that you experienced at our hotel. We *do* appreciate your loyalty as a Marriott Rewards Platinum Premier member. As we have discussed, we have agreed on very generous compensation package for your situation.... More 

Benghazi, Banghazi, Libya
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 1, 2014

I like this residence, highly recommended for friends or family vacation. I stayed one night, I like to be here for ever. Top services, high quality food, nice place that is all I can say. Hopefully you too have the same experience as I had.

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Olga1002, Director of Sales at Residence Inn Houston Sugar Land, responded to this review

Thank you so much for your kind words, we'd love for you to stay forever too!! Come back soon! More 

Reedville, Virginia
Top Contributor
120 reviews 120 reviews
26 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed January 29, 2014

We were greeted at check in a very friendly way and unbelievably our stay kept getting better and better. The room is a one bedroom suite with an adjoining full kitchen and living room with desk and small dining table and sofa. There is a social Mon-Thursday and we had meatballs and spaghetti, salad, dessert with complementary wine, beer and... More 

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Olga1002, Director of Sales at Residence Inn Houston Sugar Land, responded to this review

Thank you so much for sharing your comments on your great stay! We take pride in our hotel and love taking care of our guests, we’re glad that you were able to notice that. We go above and beyond, especially at our breakfast and social hour; we want to make you feel like this is your home away from home!... More 

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