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Residence Inn Houston Sugar Land

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12703 Southwest Freeway, US 59, Stafford, TX 77477
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Residence Inn Houston Sugar Land
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Residence Inn Houston Sugar Land
Residence Inn Houston Sugar Land
Residence Inn Houston Sugar Land
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77 Reviews from our TripAdvisor Community

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Traveler rating
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    19
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Corpus Christi, Texas
Level Contributor
146 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago

owners have maintained the property - kept it clean - they work hard at keeping up it up to speed. starting to show wear. could use an overall update - evening socials are done well. Breakfasts are ok, area is kept clean and appetizing

Was this review helpful? Yes
Victoria , tx
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 26, 2015 via mobile

we often stay at residence inns. They are comfortable, clean and staff goes out of the way to be accommodating. The Sugarland residence inn was all that and more. I especially appreciate the hot breakfast with many options. We will return.

Was this review helpful? Yes
Denham Springs, Louisiana
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 19, 2015

Great location, near restaurants and shopping. Staff is friendly and outgoing, doing everything to make sure your stay is comfortable and all needs are met. I have another trip scheduled to this area and will be staying here again.

Was this review helpful? Yes
Olga1002, Director of Sales at Residence Inn Houston Sugar Land, responded to this review

Thank you so much for taking the time to let us know about your stay. We are very happy that you enjoyed your stay with us, we look, forward to having you back again soon! More 

Slovenia
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed March 2, 2015

Great location just by the highway through Sugarland. Clean and extremely spacious rooms, adequate heating for this time of year. Breakfast is excellent and the best part are self-made waffles in the form of the State of Texas. For US standards internet speed is above average.

Was this review helpful? Yes
Olga1002, Director of Sales at Residence Inn Houston Sugar Land, responded to this review

Thank you so much for your comments on your stay with us. We are very happy that you enjoyed our amenities and you stay. Please come back and see us again soon! More 

Hollywood, Florida
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 16, 2015

First, I would like to say that I am a Gold Elite member with Marriott, so I have stayed at a lot of Marriott Hotels. What I like about this one (and all Residence Inns for that matter) is the friendly and approachable staff. If I'm coming in or leaving, they say "Hello" or "Have a nice day!" etc. every... More 

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Olga1002, Director of Sales at Residence Inn Houston Sugar Land, responded to this review

Thank you so much for your comments on your stay with us. We appreciate your feedback and are so happy that we make you feel at home here at the Residence Inn Sugar Land. We can’t wait to have you back! More 

Waldwick, New Jersey
Level Contributor
142 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed October 6, 2014

Professional and friendly staff, prompt check-in, clean property, easy access from I 59, 5-minute walk to Pappadeaux, super clean and quiet room. Would have stayed here last trip but they were fully booked. Will return again.

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Olga1002, Director of Sales at Residence Inn Houston Sugar Land, responded to this review

Thank you so much for your great comments! We are very happy that you enjoyed your experience, our great staff and beautiful hotel. Next time you need to come to Houston, please make your reservations early, we would love to have you back! More 

Providence, Rhode Island
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed August 24, 2014

I had to amend my earlier review of the Stafford Residence Inn, so I'll just reiterate the same points as before. Essentially, this Residence Inn was a haven for us. We had never been to Texas and needed a place to stay within a 24 hour time frame since we were adopting our son. It was a whirlwind for both... More 

Was this review helpful? Yes 1
Olga1002, Director of Sales at Residence Inn Houston Sugar Land, responded to this review

Thanks once again for commenting on your stay, we appreciate all the wonderful additions you had to your previous comment. We hope your new baby boy is continuing to bring you joy and happiness and that we get to see you all again real soon! More 

Calera, Alabama
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 12, 2014 via mobile

Stayed in the two bedroom suite for five nights. We were a group of two adults and five teenagers. The room was perfect size for us. The two bathrooms was also important to have. We were able to have separate areas for all. Location is convent to Sugar Land were we spent most if our time. Plenty of restaurants, shopping,... More 

Was this review helpful? Yes
Olga1002, Director of Sales at Residence Inn Houston Sugar Land, responded to this review

Thank you so much for your response, we're very happy that you enjoyed our hotel so much! We agree, the two bedroom suites are very spacious and having the 2 bathrooms, 3 tv's and the kitchen, make it extremely convenient. Please come back and see us again soon! More 

Yorba Linda, California
1 review
1 of 5 stars Reviewed May 28, 2014

As a Marriott Plat Premier member I was informed that my reservation would not be honored because the hotel was oversold? The front desk informed me that they moved me to another hotel, then he proceeded to check in my co-workers who were lower level Marriott members and booked after me!!!! The front desk personnel then disclosed to my co-worker... More 

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Ben_B_Residence, Manager at Residence Inn Houston Sugar Land, responded to this review

Mr. Heath C, Thank you for reaching out regarding your experience at our hotel. As we had discussed previously on the telephone, we apologize for the inconvenience that you experienced at our hotel. We *do* appreciate your loyalty as a Marriott Rewards Platinum Premier member. As we have discussed, we have agreed on very generous compensation package for your situation.... More 

Benghazi, Banghazi, Libya
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed February 1, 2014

I like this residence, highly recommended for friends or family vacation. I stayed one night, I like to be here for ever. Top services, high quality food, nice place that is all I can say. Hopefully you too have the same experience as I had.

Was this review helpful? Yes
Olga1002, Director of Sales at Residence Inn Houston Sugar Land, responded to this review

Thank you so much for your kind words, we'd love for you to stay forever too!! Come back soon! More 

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