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Staybridge Suites Houston Stafford

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11101 Fountain Lake Drive, Stafford, TX 77477
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Staybridge Suites Houston Stafford
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52 Reviews from our TripAdvisor Community

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Brisbane, Australia
1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

The manager Ms. Stephanie Fitzgerald was very bad and she had a fight with her stuff and we do interfer she was bad to us and she asked us to leave the hotel , even she called the police when we told her this is not a manager personality In short, you have totally shattered our vacation leaving us more... More 

Helpful?
Thank ALRUWILI
Ronald G, Guest Service Representative at Staybridge Suites Houston Stafford, responded to this review

Hello ALRUWILI, I apologize that you had a less than pleasant experience at our hotel. It is unclear what you are referring to when you said that our General Manager had a fight with her staff and you tried to interfere, that simply is not how the situation unfolded. In any event, I hope you have a great rest of... More 

Bettendorf, Iowa
Level Contributor
59 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed December 20, 2015

I stay in hotels all the time, first time in a Staybridge, now I'm going to start booking them. This hotel is very clean, very friendly and helpful staff, great free breakfast, nice rooms, comfortable bed, great internet (very important to me), directv, rate was very good, I'm sold. I did have a problem with my A/C, an alarm went... More 

Helpful?
Thank Randy B
Ronald G, Guest Services Representative at Staybridge Suites Houston Stafford, responded to this review

Hello Randy B, Thank you so much for taking the time to review your recent stay with us. I am glad that you were so delighted with our hotel, and I hope to see you the next time you're in the Sugar Land/ Stafford area. Have a great holiday! More 

Modesto, CA
Level Contributor
91 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed November 26, 2015 via mobile

Our stop for the night on the way home and it did not disappoint. Staff was friendly, good laundry room and large Fitness Center with working equipment, hooks for jackets, sanitizing wipes, only comment I have negative was the clock had not been changed when the time changed. Breakfast was above average and included croissants, V8 juice, good scrambled eggs... More 

Helpful?
Thank MaryModesto
Ronald G, Guest Service Representative at Staybridge Suites Houston Stafford, responded to this review

Hello MaryModesto, Thank you so much for taking the time to write such a thoughtful review about your recent stay with us! We strive to ensure our guests feel like our hotel is their "Home On The Road" and it appears that we accomplished that with you. I will make sure those clocks get changed to the correct time! Have... More 

UK
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed October 31, 2015

I've stayed at this hotel several times, and really enjoyed it. It's in a convenient location, right next to US-59 and close to Sugarland and the beltway. I've rated it very highly before, and it's still good, but I felt that standards had slipped slightly. Staff seemed less engaged, and there was little effort to go beyond the initial greeting.... More 

Helpful?
Thank Peter_S_Black
Ronald G, Guest Services Representative at Staybridge Suites Houston Stafford, responded to this review

Hello Peter, Thank you very much for taking the time to write a review about your recent stay with us. We strive to ensure every guests feels as though our hotel is their "Home On The Road" and it appears as though we weren't quite there with you on this recent stay. I will take these issues directly to the... More 

Frankfurt, Germany
Level Contributor
321 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 207 helpful votes
4 of 5 stars Reviewed October 19, 2015

We've been in many hotels of this brand and this particular one was one of the best. This is what we liked: - well maintained - nice contemporary design of the suites - comfortable bed - well equipped kitchenette - windows can be opened - Wifi worked well - relatively good gym - very quiet - lots of green behind... More 

Helpful?
Thank Carlos C
Perth, Australia
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 20, 2015

I had surgery in the Sugar Land area and this hotel was recommended to me. Had a lovely room to recuperate in, along with a kitchenette so I could make my own meals without leaving. The pillow top mattress was a god-send!

Helpful?
Thank Monica C
Ronald G, Guest Service Representative at Staybridge Suites Houston Stafford, responded to this review

Hello Monica C. I'm glad to hear that we were able to make your recovery a more comfortable experience! We strive to be your "Home On The Road" and I hope we delivered on that commitment! Have a wonderful week, and I wish you a complete recovery. Thank you for staying with us! More 

Cincinnati, Ohio
2 reviews
5 of 5 stars Reviewed August 12, 2015

Reasonable rates, very nice suites, nice furnishings, very clean, relatively new. Front Desk staff very friendly and accommodating. Conveniently located to Houston Hobby Airport and lots of shopping. I will return!

Helpful?
Thank LeslieK24
Salisbury, United Kingdom
Level Contributor
104 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed July 15, 2015

Booked this place as it was close to my customer and they recommended it. Staff are friendly and very attentive, nothing was too much trouble. Rooms are spacious, clean and well equipped. Bed very comfy. Wi-Fi easy to use and effective. Breakfast is more than adequate. Lots of shopping and restaurants within walking distance. Highly recoomended

Helpful?
Thank Ian D
New York City, New York
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 27, 2015 via mobile

My cousin and I stayed at starbridge for 4 days. The staff was friendly and accomodating. I had to switch rooms because my bed was to soft for my bad back. Vicky was an angel. She put us in a better room with a great bed and view of the pool. Whoohooo, Way to go Vicky! The breakfasts were tasty... More 

Helpful?
Thank Akingskid
Ronald G, Guest Service Representative at Staybridge Suites Houston Stafford, responded to this review

Hello akingskid! Thank you for taking the time to write such a thoughtful review about your recent stay with us! I'm happy that you enjoyed your four days with us, and I'll be sure to pass on your kind words to Vicky, and the rest of our staff. We strive to be your "Home on the Road" while you're with... More 

Warsaw, Indiana, United States
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed June 3, 2015

My family has long been a very loyal customer of the Staybridge Suites in Fayetteville, AR, where my grandparents live. Our family is spread out all over the country and we gather together for the holidays, and a few years ago we discovered the Staybridge in the area and have been so impressed with it that our entire extended family... More 

Helpful?
Thank Steph W
Ronald G, Guest Service Representative at Staybridge Suites Houston Stafford, responded to this review

Hello Steph, Thank you for sharing your experience at our hotel during your recent stay with us. It is my understanding that you and our General Manager, Stephanie, have already been in contact, and I hope that after that conversation, you feel comfortable to give us another chance the next time you're in the Sugar Land/Stafford area. Thanks again, and... More 

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