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Comfort Suites Sugar Land

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4820 Techniplex Dr., Stafford, TX 77477
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Comfort Suites Sugar Land
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94 Reviews from our TripAdvisor Community

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Traveler rating
    66
    16
    4
    6
    2
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24
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
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    (30)
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    (23)
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Philadelphia, Pennsylvania
5 of 5 stars Reviewed 4 days ago NEW

I stayed there in 2 different times on the same day, first time everything went well, second time i got a dirty room but i got another room, i think they were understaffed. Over all very good stay i recomended

Review collected in partnership with this hotel

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Lewisville, Texas
5 of 5 stars Reviewed 4 days ago NEW

Excellent staff! Good service. Very nice clean and comfy room. Excellent bed. Parking easily accessible and available. Bathrooms were clean as well. A very good location, quite a few things to do around here. Will do business again!

Review collected in partnership with this hotel

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julietrudeau, Director of Sales at Comfort Suites Sugar Land, responded to this review

Thank you for taking your valuable time to write a review. We are so pleased that you had a nice stay and we look forward to having the opportunity to serve you again. This is a team effort and it rests heavily on the shoulders of our maid staff. I will let them know they are continuing to do an... More 

Indianapolis, Indiana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

My family and I came to the Houston area to visit relatives for four days last week. For a family of four, the room was a perfect fit. There were two queen sized beds and a pullout sofa. Upon entering the room there was a heavy paint smell, we were initially going to switch rooms but we became accustomed to... More 

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julietrudeau, Director of Sales at Comfort Suites Sugar Land, responded to this review

Thank you for taking the time to write a review. We appreciate your business and your time and look forward to having you with us whenever your travels bring you to our area. Vanessa has been in the hospitality industry for many years and she still treats each individual like they are the only guest she has. It's very much... More 

Indianapolis, Indiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Melanie was very friendly and super helpful. She came up to my room when I couldn't get the fridge to work and tried to help me fix the internet that wasn't working on my devise. She was helpful and so polite. It made my stay very enjoyable.

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julietrudeau, Director of Sales at Comfort Suites Sugar Land, responded to this review

Thank you for acknowledging Melanie. She does a great job with our guests and without a team effort by every department on staff, we could never be successful. I will pass your comments along to her and let her know her efforts are appreciated not only by us, but by those she serves. More 

Mount Vernon, Texas, United States
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My husband and I arrived at the hotel last night and had issues from the start. I came to Houston with my husband on a business trip so we had a business credit card to pay with. The man at the front didn't want to take the payment since my husbands id did not match the company card. We called... More 

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julietrudeau, Director of Sales at Comfort Suites Sugar Land, responded to this review

My sincere apologies for the inconvenience upon your arrival, however, the employee did go against policy to accommodate your request and I will address that issue with him today. He should have also informed you that the jacuzzi was not working prior to your entry. We have purposefully disconnected the motors due to damaging and reoccurring circumstances. Unfortunately the front... More 

common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is the best hotel in Sugar Land for me. The bedrooms are so comfortable and believe me I didn't feel like i was away from home as everything needed was there for me. The bed was amazing, the wifi made things easier for me. The breakfast was absolute enjoyable. I would visit again anytime I am in Texas. Keep... More 

Was this review helpful? Yes
Julie T, Manager at Comfort Suites Sugar Land, responded to this review

Thank you for all you awesome comments. It's so nice to hear that our hotel made you feel like home. We appreciate your business and we appreciate the opportunity to serve you. Thank you sharing your experience and we look forward to having you stay with us again. More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

I visited this location after my reservations at another hotel close got lost or cancelled somehow. I drove from out of town to take my daughter on a small vacation to the zoo and museums. I spoke to Julie Trudeau at the front desk about our situation and she was able to accommodate us with a beautiful room and a... More 

Was this review helpful? Yes
Julie T, Director of Sales at Comfort Suites Sugar Land, responded to this review

Thank you for your kind words. We certainly appreciate you and you sweet little girl spending your vacation time with us. We realize how important those family memories are and it's always a pleasure to have a part in making those times a pleasant one. We appreciate the opportunity to serve you and your daughter and invite you to return... More 

McKinney, Texas
1 review
5 of 5 stars Reviewed June 16, 2015

Very nice hotel - clean, nicely decorated, well-maintained. Wonderful customer service. Very friendly and helpful from front desk to housekeeping. One of the best Comfort Suites I've stayed in. Will definitely stay here again.

Review collected in partnership with this hotel

Was this review helpful? Yes
Julie T, Director of Sales at Comfort Suites Sugar Land, responded to this review

Thank you for taking the time to post such a wonderful review. We are grateful that our team effort is appreciated by our guests. We love what we do and I will pass the compliments along to all the staff. We appreciate the opportunity to serve you and look forward to having you back. More 

Winnie, Texas
1 review
5 of 5 stars Reviewed June 15, 2015

Accommodated our softball team very well. Having breakfast early for us. And letting them swim later. The rooms were clean people were nice. Also had a great snack place with food in there! I would say it was an awesome stay!

Review collected in partnership with this hotel

Was this review helpful? Yes
Julie T, Director of Sales at Comfort Suites Sugar Land, responded to this review

Thank you for spreading the word. We were happy to have you and look forward to your next trip. Glad everything worked out so well and I will certainly pass you compliments along to the staff. We appreciate the opportunity to serve you. More 

Texas Gulf Coast, Texas
1 review
5 of 5 stars Reviewed June 14, 2015

We stayed in this hotel for softball tournament this weekend and had a great time. Staff went over and beyond to make our stay more comfortable and enjoyable. The staff was very friendly! Our girls had a great time!

Review collected in partnership with this hotel

Was this review helpful? Yes
Julie T, Director of Sales at Comfort Suites Sugar Land, responded to this review

I am so pleased everyone had such a nice time. It was fun having such energy around and we look forward to having you visit us again when your teams are in the area. Thank you for your business. We appreciate the opportunity to serve. More 

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