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Courtyard by Marriott Houston Sugar Land

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12655 Southwest Freeway, Stafford, TX 77477
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Courtyard by Marriott Houston Sugar Land
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Courtyard by Marriott Houston Sugar Land
Courtyard by Marriott Houston Sugar Land
Courtyard by Marriott Houston Sugar Land
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85 reviews from our community

Traveler rating
    47
    26
    8
    4
    0
See reviews for
19
6
7
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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    (17)
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Seattle
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed at this hotel for a week or so because of a death in the family. The staff here is expert, each and every one of them. The women who cleaned the rooms did so completely, with unexpected touches. They laid hand towels by the sink and carefully laid my scattered belongings in neat rows. They straightened without misplacing... More 

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Olga1002, Director of Sales at Courtyard by Marriott Houston Sugar Land, responded to this review

Thank you so much for taking the time to reply with such an awesome review. We are so happy that you enjoyed your stay with us and our hotel staff was able to make you feel welcomed, safe, important and part of the family. Please come back and see us again soon! More 

Groves, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My family and I stayed here for a dance competition in Stafford. The hotel proximity to the Stafford Performing Arts Center was good. It was only a short 5 minute drive. The staff was very friendly and the workout room was clean. The beds were comfortable and I slept well. If we return to this competition in the future, I... More 

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Olga1002, Director of Sales at Courtyard by Marriott Houston Sugar Land, responded to this review

Thank you so much for taking the time to let us know how we did. We are so happy that you enjoyed your stay, it is our goal to make every guest feel welcomed, comfortable and safe. Hope you'll be back to see us soon. More 

Auburn, United States
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I had a reservation for a king room but got to the hotel to find they moved me into a two double room. The hotel is aged - the top of my toilet tank had a large crack and the shower was only okay. The noise from the freeway kept me awake. I will go to a neighboring hotel next... More 

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Olga1002, Director of Sales at Courtyard by Marriott Houston Sugar Land, responded to this review

Thank you for taking the time to give us the feedback on your experience with us. We apologize for the inconveniences you encountered, our staff is very dedicated to making our guest's experience be a very satisfying one yet I see that we have fallen short. This is not our normal standard operating procedure and would appreciate it if you... More 

Buffalo, New York
Contributor
11 reviews 11 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 18, 2015

This was a decent Hotel with a nice lobby and adequate rooms. it was perfect for the business traveler looking for a warm bed and a comfortable lobby with on-site food & drink options. The lobby and cafe were nice and the staff was very nice. There are very few frills here, but it is comfortable. The exercise room/gym was... More 

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Olga1002, Director of Sales at Courtyard by Marriott Houston Sugar Land, responded to this review

Thank you so much for your comments, yes, we like to think of us as a no frills, solid hotel with all the amenities needed for your corporate business travel. Our hotel and our staff are always here to make your stay a great solid experience. Please come back and see us soon! More 

Hilton Head, South Carolina
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 21, 2015

I am one that must truly be impressed ( or disgusted) to feel compelled to take time out of a busy schedule to write a review and in this case, I AM IMPRESSED! Thank you staff and management of Courtyard by Marriott Houston Sugar Land. It is very obvious that you indeed 'get it'. This property excelled in getting the... More 

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Olga1002, Director of Sales at Courtyard by Marriott Houston Sugar Land, responded to this review

This review makes our hearts want to jump for joy, thank you so much for taking the time out of your busy day to tell us how great we're doing!! We have a great staff who genuinely care and enjoy their jobs, the hotel and our guests, we're so happy that you noticed. Please come back and see us again... More 

2 reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed January 14, 2015

The hotel room has a lot of traffic noise from nearby highway. I asked to move to another room and front desk was friendly and moved me farther from highway, but the noise was still loud. Walls need to be insulated. Need triple pane windows. And perhaps plant trees or equivalent to block noise. Gym is small. Treadmill squeaks, needs... More 

Was this review helpful? Yes 1
Olga1002, Director of Sales at Courtyard by Marriott Houston Sugar Land, responded to this review

Thank you for sharing your comments with us, we appreciate the feedback, this is how we learn and improve our hotel. We have a wonderful staff, thank you for recognizing that, we are very proud of them all and please rest assured that we will do our best to work to improve on the things that we can. We hope... More 

St. Georgen im Schwarzwald, Germany
1 review
4 of 5 stars Reviewed January 11, 2015

Very nice and friendly staff . I like also the Pool in the backyard. The rooms are very clean. The possibility to clean the clothes is given, because they have a wash and dry room. The coffee in the morning, mhhhhh, perfect!!! And so on.......

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Olga1002, Director of Sales at Courtyard by Marriott Houston Sugar Land, responded to this review

We are so happy to be "Your hotel in Stafford", thank you so much for letting us know that. We look forward to having you come back real soon! More 

Houston, Texas
Top Contributor
92 reviews 92 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed December 23, 2014

We live down in Clear Lake and had my husband's Christmas party in Stafford, followed by a Texan game the next morning so we decided to just get a room. The hotel staff was superb. They were all friendly, greeting us in and out of the hotel, offering water when we checked in (this may be due to elite status,... More 

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Olga1002, Director of Sales at Courtyard by Marriott Houston Sugar Land, responded to this review

Thank you so much for taking the time to let us know how much you enjoyed your stay with us. We like to make our hotel feel like a home away from home, and it seems that we got it right! We have many rooms that have refrigerators and microwaves, so yes, make sure you ask for one if you... More 

Norwich, Connecticut
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 10, 2014

I recently stayed here for 4 days. I had a room on the side of the highway however it was pretty quiet. Many people had said the room near highway will be quite loud however it wasn't the case. Breakfast is below average so if you are looking for a good breakfast or even thinking about paying for it with... More 

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Olga1002, Director of Sales at Courtyard by Marriott Houston Sugar Land, responded to this review

Thank you so much for your comments, we are so excited that the Courtyard will be your home when you're in Sugar Land. We are very happy that you enjoyed your stay and understand your opinion of our breakfast. The Courtyard has a Bistro set up, although there are many delicious items to choose from, there are no hardy, comfort... More 

Gulf Breeze, Florida
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed November 14, 2014

EXCELLENT ROOM..just noisy. Our room had excellent room upstairs with balcony but traffic noise and pounding music kept us from getting too much sleep. We kept TV on. Other than that staff was courteous, room was clean and Bistro downstairs was convenient with excellent food.

Was this review helpful? Yes
Olga1002, Director of Sales at Courtyard by Marriott Houston Sugar Land, responded to this review

Thank you so much for sharing your experience with us! We are so happy that you enjoyed the room, the service, the cleanliness and the staff. We pride ourselves with having the best! We sincerely apologize for the music that made it difficult to sleep, we hope you advised the front desk, we would have done everything in our power... More 

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