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Comfort Suites

#3 of 10 Hotels in Spring
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323 East Louetta Road, Spring, TX 77373
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1 room 1 adult
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58 Reviews from our TripAdvisor Community

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Central Ohio
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent just one night in this hotel and chose it for it's close location to Spring. Driving in from the airport we could tell the weather was going to get worse, and we weren't wrong. The hotel itself was a typical Comfort Suites, although it felt small with just two of us in the room. Amenities were adequate: coffee... More 

Helpful?
Thank Garfield1111
gwendysuethurman, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for your 4 star review, We are pleased your enjoyed your stay and we were able to accommodate you during a BLACK OUT..We thank you for sharing your stay with us and we hope to have you back again. More 

Spring, Texas
1 review
5 of 5 stars Reviewed January 7, 2016

My family and I experienced a great loss during the Christmas holiday. We were blessed with the opportunity to visit the Comfort Suites. Our experience at this hotel was very refreshing. All of the associates were wonderful and very helpful. Upon learning of our loss, the associates comforted us and gave us very helpful resources. The front desk staff, Andrea,... More 

Helpful?
Thank Vantrille P
gwendysuethurman, Guest Relations Manager at Comfort Suites, responded to this review

Than you so much for sharing your stay with us and we are pleased we were able to be there for you during your time of need. We are so pleased our property and staff exceeded your expectations and was able to accommodate your every need. thanks again More 

Myrtle Beach, South Carolina
Level Contributor
79 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed December 29, 2015

This Comfort Suites is relatively new, clean and well run. I had a meeting in The Woodlands and ended up here due to an increasingly all too frequent sell out of most of hotels in The Woodlands. Not a bad thing. The staff set out some snacks at happy hour and the free breakfast was decent. The room itself obviously... More 

Helpful?
Thank Razzierb
gwendysuethurman, Guest Relations Manager at Comfort Suites, responded to this review

We are so pleased we were able to accommodate you for your meting in the Woodlands. We are pleased you enjoyed our great breakfast and happy hour clean and comfortable rooms. Thanks again More 

Columbus, Ohio
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed November 15, 2015

Great customer service, but Comfort Suites dropped the ball on this new hotel. An old, rusty treadmill, really? And outdoor pool in Texas closed, for Ohioans, summer down south is year round. Comfy meeting lounge area, but don't eat a big breakfast because you would be better off running outside. No free weights, rusty treadmill that used a magnet versus... More 

Helpful?
Thank Mary M
jbh3577, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to review our property. We value your insight and truly listen to our guests' thoughts and opinions. You did bring up a good point regarding the fitness center, and due to immediate follow up, we will be purchasing a new treadmill as well as a set of free weights. Thank you again for your... More 

Pennsylvania
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed October 12, 2015 via mobile

I visited this hotel in October for 4 nights for the purpose of job training at our corporate office nearby. This hotel is clean and looked to have been updated recently. Friendly, helpful staff. WiFi was quite glitchy and slow. However, I will still use this hotel if I were to return. It is close to restaurants, major highways and... More 

Helpful?
Thank wyde1340
jbh3577, Manager at Comfort Suites, responded to this review

Dear guest, Thank you for taking the time to review our property. Your opinion and insight is very important to us! I will have our IT people check the Internet ASAP as we understand this is a high valued amenity. We hope to see you again soon and welcome your feedback on your next visit. More 

Monterey, California
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 8, 2015

We stayed three nights and found the hotel to be very accommodating; We had issues with a noisy neighbor who played a loud television all night. Management did all that they could to solve that problem. The manager Jason Headly was a caring individual who listened;

Helpful?
Thank jgw11
2 reviews
5 of 5 stars Reviewed August 24, 2015 via mobile

From the moment I called this hotel, Andrea from the front desk was very friendly!! She accidentally gave us a room with the lights not working and fixed the issue QUICKLY by putting us in another room! Very friendly person, I recommend her to anyone! And the hotel stay here was excellent!

Helpful?
Thank Sandie D
jbh3577, Manager at Comfort Suites, responded to this review

Thank you for your feedback as it is very important to us to hear your personal insight regarding your experience. My apologies on the room assignment mistake and items not working properly but I am very happy to hear your issues were quickly resolved by the staff. I will share your review with all of the staff as this is... More 

Austin, Texas
1 review
5 of 5 stars Reviewed August 24, 2015

The hotel was nice, clean, incredible staff. Miss Andrea Johnson was OVER THE TOP incredible during our stay. Not only was she professional, engaging and kind.......she washed an entire team of the dirtiest of the dirty soccer uniforms the night before our championship tournament so our boys could look as great as they played. We had rain and our boys... More 

Helpful?
Thank Holly K
jbh3577, Manager at Comfort Suites, responded to this review

Thank you for staying with us during the soccer tournament recently. We enjoy hosting the soccer tournament every year and hope to continue to do so in the future. See you all next year! More 

1 review
5 of 5 stars Reviewed August 22, 2015 via mobile

Stayed here with a soccer tournament. Andrea at the front desk was so nice. Really helped our team get their muddy jerseys taken care of. We were SO APPRECIATIVE. The rooms are great for the price point and the beds were very good. Will stay here again for future Houston tournaments.

Helpful?
Thank Bill B
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 22, 2015 via mobile

The last time I stayed here two weekends ago the room was missing the ironing board, the iron, and the TV remote. Called front desk right before 11:00 pm to ask for missing items and the lady said she would get right on that. I had a meeting in the morning so needed to iron my shirt. So I waited... More 

Helpful?
1 Thank Affan S
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