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Hilton Dallas/Southlake Town Square

Certificate of Excellence
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1400 Plaza Place, Southlake, TX 76092
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Hilton Dallas/Southlake Town Square
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Hilton Dallas/Southlake Town Square
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494 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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  • Portuguese first
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English first
  • All months
    (494)
  • Mar-May only
    (131)
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    (88)
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    (135)
All months
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My wife and I wanted to sneak away to Dallas from our rural Texas home for our Anniversary. We decided to look for a moderately priced Hilton Brand Hotel. What a find this hotel was. The facility was immaculate! The staff was friendly and attentive from the valets, to the gentleman helping us with our bags, to the front desk... More 

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Level Contributor
42 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here back in June for a girls' family reunion weekend. From the minute we arrived, we were taken care of. Our car was parked and our luggage was brought to our room quickly. Everyone working there was extremely nice and accommodating. Our room was clean, modern, and comfortable. My family had requested to all be in the same... More 

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Rutland, United States
1 review
5 of 5 stars Reviewed 1 week ago

Absolutely outstanding service and very clean. People went out of their way to make me feel comfortable. Very clean rooms and pool and the bed was the most comfortable bed I've ever slept in. Rated 5 stars for me.

Review collected in partnership with Hilton Hotels & Resorts

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Miami, Florida
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Let me start off by saying this is your run of the mill corporate Hilton, nothing special. It's located in a shopping center that has tons of shopping, restaurants (check out Brio which is only steps away) and a movie theater. I stayed here while traveling for work and wish there were other things to do nearby but it is... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

We try to stay at this hotel at least once a quarter for weekend getaways. Everyone is always wonderful to deal with. Everything is always first class ! The hotel is in the midst of tremendous shopping, dining and sightseeing. Highly recommend this property.

Review collected in partnership with Hilton Hotels & Resorts

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Southlake, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Room smelled, on-going activity in adjoining rooms, as well as, hallways all night, being able to hear room occupant getting sick all night --- unavailability to rent movies/ etc. (pay-per-view/ etc.)

Review collected in partnership with Hilton Hotels & Resorts

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Stacy E, Manager at Hilton Dallas/Southlake Town Square, responded to this review

Thank you for taking the time to post regarding your recent stay at our hotel. We were concerned to learn of your disappointment with your stay. Our goal is to ensure that every stay is a memorable one for our guests whether travelling for business or leisure and regret this was not your experience. Feedback allows us to stay connected... More 

Middletown, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The Hilton Southlake was lovely. Very clean, furnishings are new and contemporary. The staff was friendly, courteous and accommodating. From the doorman to the van drivers to the housekeeping staff- all went out of their way to say hello and offer their service. I would highly recommend.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Stacy E, Manager at Hilton Dallas/Southlake Town Square, responded to this review

Thank you for taking the time to submit a review regarding your recent stay at our hotel. We were pleased to learn that your experience was enjoyable. Our goal is to ensure that every stay is a memorable one for our guests whether travelling for business or leisure. Feedback allows us to stay connected with our guests, as well as,... More 

Eau Claire, United States
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This is the cleanest hotel I have ever stayed at. All the staff we encountered were fabulous! The concierge room on the 5th floor was more than we could have asked for. We would have liked a microwave in our room as others have requested. We did ask, and they were all out. We did use the concierge one a... More 

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South America
Level Contributor
67 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I think twice before puting a 4 rating. I was in the middle of 3 and 4. I think it's good in terms of location, around there you have several blocks of stores to go walking. Very nice. There are also several restaurants, some of them are good. You have a Barnes and Noble at the side, and it's open... More 

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Grapevine, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We got married at the Hilton in Southlake and loved the hotel, the staff, and all the accommodations. The staff is eager to help and wants to ensure everyone is happy. We stayed here a year later and the service didn't disappoint again. The room was beautiful and we were treated just as wonderfully as we were on our wedding... More 

Review collected in partnership with Hilton Hotels & Resorts

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