We stayed in a condo unit on the 11 th floor. Wonderful view of the pools (2), shuffleboard, tennis courts, volleyball courts and beach. All appliances worked well, limited cooking equipment. Very well maintained pool and beach area. Rooms could use minor repairs and updating. Staff was friendly and helpful. check out beach towels at the front desk. Maids ran... More

We played in an USAV girls junior volleyball tournament and the Isla Grand was the host hotel. We had a great stay right on the beach and the staff was very friendly and helpful with our stay. My family had a 2 bedroom condo with a great view from the 7th floor. They gave us a late check out with... More

Big family went. Got 1 condo, 1 poolside rm, 1beachfront rm. very large property. Giant pool areas, shuffleboard ( yes we played) , tennis courts, and easy beach access right at the sidewalk. The beds were hard n our beachfront rm, the sleep # control didn't work, we bought a pillow at Walmart so id have one soft one. Still,... More

Older hotel on the beach. The staff was friendly, the rooms were nice, the cleanliness between the beach and hotel was the only downfall. Keep it clean. The Bar is great with live music and fun atmosphere. The whisky shack makes great turbo banana coladas.

This an e-mail I sent to the GM "I hope this e-mail dose to the GM directly . I have been traveling all my life worldwide , I stay usually in 4 and 5 stars hotels . The customer service I always get is very satisfying specially the check in process where services are usually is exceptionally good, it’s not... More

While the local is great, that is all you are truly paying for. The rooms and service are not worth the price of the room. I work in the hotel industry, and am sitting by the pool wondering how they call themselves a resort. While they do have all the amenities of a resort, the service is little to nothing.... More

We thought the room was ridiculously overpriced: $250 for a king size bed, small fridge (no microwave), outdated decor, intermittent wi-fi, and small balcony. There was not even a pad and pencil by the phone or in the room. But our granddaughter wanted to spend the night for her birthday. There are two pools. One is heated and the other... More

Great for families, service was good. Nice large pools roomservice was great. The only bad thing was the rooms for what we paid it was not worth it. The rooms were old outdated they looked like a cheap motel. There was a lizard in the bathroom. The beds were not sleep number they did not work. I would only stay... More

Upon entering the grounds you can see that, in its hayday, this facility used to be a wonderful place for families. Most of the facilities themselves are in generally good repair, though you can still smell the odor of old cigarettes in their now non-smoking rooms. The pool is decent (not heated) though the chairs and loungers are worn and... More