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Comfort Suites

2.5 of 5 912 Padre Boulevard, South Padre Island, TX 78597
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#11 of 33 Hotels in South Padre Island
201 Reviews 3.5 of 5 stars
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201 reviews from our community

Traveler rating
    66
    62
    24
    28
    21
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Lake Jackson, Texas
Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed 2 days ago NEW

Impressed by fresh smell as soon as you walk into lobby & room. Excellent hot breakfast in large dining area looking out over pool. Pool needs cosmetic repairs. Short walk to beach access, to watch sunrise. AC worked great! My teenage son called our room the Antarctic.

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2 reviews
1 of 5 stars Reviewed 2 weeks ago

Upon entering the room,carpet was not vacuumed and badly stained. The bathroom tub,floor and counter was dirty. There was no face cloths or hand towels in the room. Asked to have linens to be changed because top sheet had large hole in it. My foot kept getting stuck in it throughout the night. Everyday housekeeper would remove the dirty towels/cloths... More

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2 reviews
4 of 5 stars Reviewed 4 weeks ago

The hotel is a great location.....easy beach access. A very good hot breakfast that was a little different each day. The staff was outstanding, especially Eduardo(I think that was his name, IM bad with names) But he recommended several places to eat and all 3 that we went were excellent. We stayed Sunday thru Wednesday and the only issue we... More

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Houston, Texas
Contributor
12 reviews 12 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed August 13, 2014

I stayed the weekend at this hotel with a group of friends. I'll rate this hotel a little below average for the following reasons that may be useful to some readers. The location is great for the price; there is a short walk to the beach across a parking lot and through a 50 foot walkway and it is well... More

Was this review helpful? Yes 1
Chicago, Illinois
Contributor
13 reviews 13 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 5, 2014

comfort suites was a wonderful value for the location. the room was very nice and clean. the staff was extremely professional and accommodating. the hotel has free breakfast (hot) and very tasty. there is access to the beach, but bring your own beach umbrella and chairs or you can rent I guess. nice pool and clean. when making reservation someone... More

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Dallas, Texas
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 27, 2014

Never took my flip off, especially in the shower. Some folks didn't bother wearing flip flops at all, including at the breakfast buffet. I wasn't there long enough to access that situation as I was afraid if I sat down, I'd stick to the chair. I think the odor was mildew vs a decomposing body. Can't swear to it. There... More

Was this review helpful? Yes 1
CSuitesSouthPadreTX, General Manager at Comfort Suites, responded to this review

So sorry to hear that you did not enjoy your stay at our hotel. I have reviewed your comments with my housekeeping and maintenance staff and stressed the importance of reporting any issues and addressing them immedietly. As for the flip flops we are a beach resort and many people do tend to dress in preparation for the beach I... More

Dripping Springs, Texas
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 25, 2014

This was awesome, this hotel is the best. The staff(Vanessa especially) are all helpful and really nice. The manager David is the best. This was one of the greatest experiences I have had and I am in the hotel industry. The rooms are very nice, clean and the beds are so very comfortable. Convenient to the beach and shopping. Great... More

Was this review helpful? Yes 2
CSuitesSouthPadreTX, General Manager at Comfort Suites, responded to this review

Wonderful to read your comments. I have shared your experience with my staff and they are just as thrilled that you got to enjoy your stay. We look forward to serving you again. Thank You David Mejorado General Manager More

Contributor
15 reviews 15 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 24, 2014

Glad we only stayed 2 nights before our 7 day condo on the beach was ready. Staff not friendly no was clothes in either of 2 rooms . Ask for a pillow for coach and was told they did not have any did not go look for one. Pool chairs were in major need of repair! Their was beach access... More

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CSuitesSouthPadreTX, General Manager at Comfort Suites, responded to this review

We are sorry to hear that we did not give you a completely satisfying stay. Our mission is that each guest have a memorable stay. Seems that we did not provide that for your family. We will use your comments to work harder and improve the hotel. Thank you for letting us know what we have to work on. Thank... More

El Paso, Texas
Contributor
15 reviews 15 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 21, 2014

The breakfast experience was horrible. The help staff saw 10:00am and you would think they all went wild to clear the breakfast station whether someone was in line to get a slice of bread! It was truly sad. I am a loyal Marriott customer and I know they don't have a Marriott on the island so I figured to give... More

Was this review helpful? Yes 1
CSuitesSouthPadreTX, General Manager at Comfort Suites, responded to this review

Your comments are well deserved. My breakfast staff should use more tact when picking up the breakfast. We have covered your review with the staff, and they felt dissapointed that guest where viewing them in this manner. They understand that their actions can have either a good or bad reflection to our guest. We will be using these comments as... More

Morton, Texas
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 21, 2014

Upon arrival of this hotel - I was very impressed by the clean fresh exterior. The rooms were clean but the hallways were a little musty which is what I understand is expected at a hotel near the beach (water, sand etc.) Staff were nice and friendly, when and if you could find them. I called on several occasions to... More

Was this review helpful? Yes 4
CSuitesSouthPadreTX, General Manager at Comfort Suites, responded to this review

Your review of the hotel was very welcomed. It shows what our guest are experiencing when visiting. Comments like yours helps us understand where our opportunities for improvement are. I reviewed these with our Operations and Front Desk staff, and they realized as well that we have to improve in these areas if we are to succeed in providing an... More

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Additional Information about Comfort Suites

Address: 912 Padre Boulevard, South Padre Island, TX 78597
Phone Number:
Location: United States > Texas > Texas Gulf Coast > South Padre Island
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 74
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Also Known As:
Comfort Hotel South Padre Island
Comfort Suites Hotel South Padre Island
Comfort Suites South Padre Island
South Padre Island Comfort Suites
Comfort Suite South Padre Island

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