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Suites at Sunchase, an Ascend Hotel Collection Member

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1004 Padre Blvd, South Padre Island, TX 78597
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Suites at Sunchase, an Ascend Hotel Collection Member
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121 Reviews from our TripAdvisor Community

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Hanson, Massachusetts
Level Contributor
10 reviews
3 of 5 stars Reviewed 5 days ago NEW via mobile

We have a 2bdrm suite. The place is clean and the beds are comfortable. The resort is almost empty. The resort could use some TLC. There are many windows that are cloudy from the seal between the panes letting go. There are no chests of drawers for storing your clothes. The staff at the front desk are friendly and professional,... More 

Helpful?
Thank Bob S
Powell, Ohio
Level Contributor
3 reviews
1 of 5 stars Reviewed January 2, 2016

We just got back from a trip to South Padre. We ended up checking out of your facility early and paying for a hotel. Here is why: The pool and hot tub were broken all week. Every time someone used the microwave, we blew a fuse and had no electricity and had to wait for maintenance to fix it. There... More 

Helpful?
Thank ahurd1

Travelers are raving about these South Padre Island hotels

San Diego, California
Level Contributor
9 reviews
4 of 5 stars Reviewed December 31, 2015 via mobile

First time visit to South Padre Island or SPI, as the locals say. Hotel on main street a few minutes off the bridge from Port Isabel so easy access to on- and off-island locations. Room with two king beds was huge: the size of a small studio apartment. Made our 9-day stay much easier (wrangling lots of luggage). Very comfortable... More 

Helpful?
Thank Carmela L
Houston, Texas
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 28, 2015 via mobile

It was a very nice place. Clean. Very attentive. Had an issue with a "young party" next door and the manager on duty took immediate care of it. Parking was convenient. Had a beautiful view our my window. Woke up to see the bay from my bed!

Helpful?
Thank TexShel
Suites A, General Manager at Suites at Sunchase, an Ascend Hotel Collection Member, responded to this review

Thank you for providing feedback on your recent stay with us. We strive to give every Guest a First Class experience. As you know we cannot control what every guest does in their room but I would like to thank you for making us aware and giving us the chance to attend to the situation promptly. We look forward to... More 

Mission, Texas
Level Contributor
158 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed August 22, 2015 via mobile

Centrally located right on Padre BLVD. Easy access to most points of interest and if you get the right room, the views are spectacular. Guest services is first class and check in was under 5 mins. We had Super comfortable beds and very nice large clean room. Highly recommended specially if it's your first time at SPI.

Helpful?
Thank mrmoparhemi
Copperas Cove, Texas
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 14, 2015 via mobile

The staff was very accommodating. They moved us to another room because our air conditioner was so loud. The new room we were moved to has a bay view. The rooms are very large. There was no luggage stand. The cleanliness of the room was not the greatest. There were also no curtains so the room was bright even with... More 

Helpful?
Thank Melissa H
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 12, 2015 via mobile

Hotel appearance was nice, a little dated but still nice. As soon as we walked into our room we were greeted by 2 huge roaches. After my bf killed them we called the front desk to let them know and they were rude and said ummm ok i guess I'll tell the mgr. We never got a call back from... More 

Helpful?
Thank Diana4262
Katy, Texas
Level Contributor
288 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
2 of 5 stars Reviewed August 3, 2015

Booked this hotel through a last-minute mystery purchase and it was advertised as a 3-star hotel... Well, not quite. The facility lacks general maintenance and appear kind of run-down. There is no restaurant in the facility. When you ask for a restaurant in the vicinity they suggest an ice cream place just next door, which is awful (both food and... More 

Helpful?
1 Thank engped
Tonny D, Director of Sales at Suites at Sunchase, an Ascend Hotel Collection Member, responded to this review

Dear Suites at Sunchase guest, We greatly apologize for all the inconvenience caused to you during your stay; Though you acknowledge that your suite was spacious and nice, we clearly understand your concern about the cleanliness of the hallways and common areas which get constantly dirty with the constant traffic of large families carrying food, beverages, ice chests and so... More 

Prosper, Texas, USA
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed July 20, 2015

This was our first trip to South Padre. While we were there we talked to several friends about their accommodations and determined that we did pretty well. Overall we had a good experience and the staff was very friendly. Pros: - Our room was very spacious with a large living area, large bathroom, and large, separate bedroom. - King size... More 

Helpful?
Thank JoeD63
Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed July 17, 2015 via mobile

WORST hotel experience I have ever had! They charged me double & were extremely rude when it was there mistake. I booked a room directly with the hotel for two nights at the Sunchase 7/15 & 7/16 for two adults. When I checked in I was informed that all the bars, the club and the restaurant were closed and would... More 

Helpful?
7 Thank holly o
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