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Suites at Sunchase, an Ascend Hotel Collection Member

1004 Padre Blvd, South Padre Island, TX 78597
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Suites at Sunchase, an Ascend Hotel Collection Member
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Suites at Sunchase, an Ascend Hotel Collection Member
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98 reviews from our community

Traveler rating
    30
    12
    17
    12
    27
See reviews for
34
23
3
11
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Memphis, Tennessee
2 reviews
5 of 5 stars Reviewed December 13, 2014

My stay here was great-good value for such large rooms-friendly staff that ensured I was comfortable. I travel a lot on business and I have stayed at some high end hotels and their beds/pillows cannot begin to measure up with these beds/pillows. I slept like a baby each night. Peaceful restful nights with beds that contours with the body. I... More 

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robin h, Manager at Suites at Sunchase, an Ascend Hotel Collection Member, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Austin, TX
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 28, 2014

The hotel was advertised on Groupon (Before you go "Yet another disgruntled Groupon customer!", the Groupon had little to do with our dissatisfaction) as having beach access but when we got there we realized the pictures were completely inaccurate. Plus, we ended up paying almost as much for the Groupon as a regular customer would at a similar hotel (even... More 

Was this review helpful? Yes 1
robin h, Manager at Suites at Sunchase, an Ascend Hotel Collection Member, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Suites at Sunchase, an Ascend Hotel Collection Member. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the air conditioning in your suite, and the misunderstanding that we are a beach front property, but no where on... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 28, 2014 via mobile

YOU WILL BE TOWED!! The entire parking surrounding the hotel is actually for the condos BEHIND the hotel. They are aware of the fact that they have a problem and they fail to advise their guest properly. This is a very problematic and costly situation to put their guest in! Very unprofessional...

Was this review helpful? Yes 1
robin h, Manager at Suites at Sunchase, an Ascend Hotel Collection Member, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Suites at Sunchase, an Ascend Hotel Collection Member. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your boat and truck being towed due to parking in Sunchase IV parking (condos behind the Hotel). Although, like the... More 

1 review
1 of 5 stars Reviewed October 28, 2014 via mobile

Beware of towing!!! They fail to tell you that they have a serious parking and towing problem. They are very aware of the fact that many customers mistakingly assume that Sunchase and Sunchase IV are the same. The entire parking surrounding the hotel is actually for the condos BEHIND the hotel. We woke up to both our truck and boat... More 

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robin h, Manager at Suites at Sunchase, an Ascend Hotel Collection Member, responded to this review

As written above in your husbands comment, Thank you for your feedback regarding your recent visit here at the Suites at Sunchase. Your feedback is very important to us. I do apoligize for the misunderstanding of where you should have parked while visiting the Suites at Sunchase. As you have showen in the picture you posted, there are signs letting... More 

Arlington, Texas
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 14, 2014

This Hotel LOOKS like they are still in the process of converting the MALL over to Hotel. The ground floor seemed empty and that they were working on something’s: they look like they have an inside coffee bar and a great little place to have a breakfast buffet. But neither one was open or ready to be open for business.... More 

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1 review
5 of 5 stars Reviewed October 7, 2014 via mobile

We just stayed at these beautiful suites for three nights. From the time of our arrival, we were greeted by friendly staff, who from the duration of our stay, were extremely attentive and made our stay a pleasurable experience. Our room was spotless, had two King size beds, which were very comfortable, beautiful pillows and down comforter, a sofa bed,... More 

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Edinburg, Texas
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed October 7, 2014

This "Hotel" began like as an indoor mall. It actually has several things going for it. When we visited October 5-6, 2014 (during Sand Castle Days) we found the property almost empty - which was great for us because it was ultra quite. The rooms (suites) are quite large since they were originally small store fronts. We stayed in 312... More 

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Atlanta, Georgia
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 30, 2014

My partner and I travelled to South Padre Island on 9/26/14 for two nights as we were visiting a family member near McAllen. Unfortunately the weather did not cooperate so maybe we did not get to see the Island in its splendor. The Sunchase Suites is located not far from the bridge and main entrance is hard to find. It... More 

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Fort Lauderdale, Florida
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 29, 2014

Ok hotel. I guess it is also a condo building. The rooms are large, but very spartan. Not allot of amenities. There is a small pool and jacuzzi in front of the building. There is no beach view or beach access from the hotel.. The linnens were not very good quality. The room was clean. We had a view of... More 

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Weatherford, Texas
1 review
5 of 5 stars Reviewed September 19, 2014

My wife and I checked into the hotel on 9/17/14 for 2 nights. Alicia checked me in and when we left she checked us out, and was very friendly and helpful. She brought around the bellhop cart for me around back so I could load and bring up our suitcases. The room was very spacious and very clean. It had... More 

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Additional Information about Suites at Sunchase, an Ascend Hotel Collection Member

Address: 1004 Padre Blvd, South Padre Island, TX 78597
Phone Number:
Location: United States > Texas > Texas Gulf Coast > South Padre Island
Price Range (Based on Average Rates): $$
Number of rooms: 90
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Also Known As:
Suites At Sunchase Hotel South Padre Island
Hotel At Sunchase

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