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Holiday Inn Express Hotel & Suites Snyder

2.5 of 5
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1305 East Coliseum Drive, Snyder, TX 79549
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Holiday Inn Express Hotel & Suites Snyder
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Ranked #6 of 9 Hotels in Snyder
A recent review
4 of 5 stars Reviewed January 3, 2015
Ann G
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36 reviews from our community

Traveler rating
    15
    9
    4
    3
    5
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12
7
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Castle Rock, Colorado
Top Contributor
67 reviews 67 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed March 29, 2015

I didn't even stay the front desk clerk was so terrible we moved on. My husband and I were driving across country and stopped here at 2 in the morning, I explained we just need something for a quick sleep and we would be on the road at 9am. She said the room would be 160 dollars, I said for... More 

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Joe M, General Manager at Holiday Inn Express Hotel & Suites Snyder, responded to this review

Thank you for your candid review. We apologize that your recent visit did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, More 

Contributor
16 reviews 16 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 3, 2015

Stopped for one night stay between travel. We arrived late and only one person was at the front desk. The room was comfortable. The free wifi is nice, The breakfast was good. Nice seating area. Would be helpful if food ingredients were listed for allergies.

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Joe M, General Manager at Holiday Inn Express Hotel & Suites Snyder, responded to this review

We are very glad that you enjoyed your stay, but we are sorry that you had a minor inconvenience. I am apologize that it was a bit noisy. We hope to see you again!! Joe Moreno More 

Texas
Contributor
13 reviews 13 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 3, 2015

We had a very nice experience staying here. The hotel was nice, the staff was friendly, and breakfast in the morning was surprisingly good. The only negative was that walls are a little thin and we could hear our neighbors.

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texas
Contributor
14 reviews 14 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed December 28, 2014

I have been a IHG member for many years I have stayed in holiday Inn hotels in many states and in Mexico and for the first time ever I'm really disappointed with the front desk of the holiday Inn in Snyder Texas I asked to do not bother me till I have to leave I also put the sign on... More 

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Joe M, General Manager at Holiday Inn Express Hotel & Suites Snyder, responded to this review

Dear Joey, We are sadden to hear that your experience was not in line with our Brand Standards. It is obvious that you are not pleased and this does not make us happy. I sincerely apologize for the lack of service. Is there any way we can make it up to you? Would you be willing to get in contact... More 

Rapid City, South Dakota
Top Contributor
57 reviews 57 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed August 19, 2014

Great Staff and accommodations. I stayed here a couple of different times for work and have enjoyed both times. The breakfast is very good and they have a very nice seating area to conduct business after hours if needed.

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Tx
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 13, 2014

The prices are outrageous for what you get and the location. I was a senior traveling with a child and was charged $159.00 for room 302 with two queens. Total bill $183.99. My credit card was charged an additional $20.00 for incidentals and I'm told it will be credited. I didn't pay this much for a room at the Hotel... More 

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Joe M, General Manager at Holiday Inn Express Hotel & Suites Snyder, responded to this review

Dear TxTraveler, I am sorry that you were not completely satisfied with your stay. I can assure you, your twenty dollar incidental fee will not be debited from your account and is a standard operating procedure we have at the hotel. I see that you are most upset with the price and I apologize that the cost was not what... More 

Contributor
18 reviews 18 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 16, 2014

Close to a railroad so you can hear the choo choo every time it passes. Also heard the next door guest's snoring. The front desk offered some ear plugs. Luckily, we only had to stay for 1 night. Cleanliness is like any other HIE.

Was this review helpful? Yes 2
Joe M, Manager at Holiday Inn Express Hotel & Suites Snyder, responded to this review

Dear Restinnature, We would like thank you for your patronage. I am sorry that your stay was less than perfect, and we are sorry we were not able to provide with the best nights rest possible. While we cannot do anything about the train, we will learn from this situation to better inform our guest of the train going by... More 

Hobbs
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 25, 2013

Everything was good, except for the attitude of the Desk Clerk when we first tried to check in ! we arrived about 1 PM, we were tired from our trip and the three of us were there to put on a fire School the next morning, we had no where else to go so we asked if we could check... More 

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Princeton, New Jersey
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed November 22, 2013

The hotel seems recent, I only stayed one night but could not enjoyed internet surfing. If you are far from the elevator : forget it you will have no signal ! I asked to to change the room, the receptionnist agreed and moved me close to the elevator where the signal is stronger. Forget any kind of streaming ! The... More 

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Melody R, General Manager at Holiday Inn Express Hotel & Suites Snyder, responded to this review

Dear Jean V., I want to apologize for your experience at our hotel. I am sorry the internet was not working toward your standards. We are working hard to figure the connectivity issue with our WiFi setup. I hope this inconvenience doesn't stop you from visiting us in the future. We pride ourselves on making the hotel a place of... More 

Lubbock, Texas
Top Contributor
72 reviews 72 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed October 2, 2013 via mobile

Stayed here a few times and it's always nice. Pros: Large & clean rooms Comfortable beds Ice cold A/C Nice staff Newer hotel Cons: Slow internet Prices geared to oilfield workers. Too high for Snyder but is comparable to other hotels in the area.

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