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Holiday Inn Express Hotel

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2909 Michelle Drive, Sherman Highway 75, Sherman, TX 75092
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1 room 1 guest
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Holiday Inn Express Hotel
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130 Reviews from our TripAdvisor Community

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Traveler rating
    76
    34
    11
    4
    5
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37
13
9
51
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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    (42)
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jacksonville
Level Contributor
77 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed yesterday NEW

A very nice stay. Super clean and nice. Our room was very large with sitting area and refrigerator and comfortable chair. Everyone was friendly. Great breakfast with pancakes, hot cinnamon buns. Good coffee, also Starbucks nearby.

Was this review helpful? Yes
Plano, Texas
1 review
4 of 5 stars Reviewed 1 week ago

I have stayed at this location several times on business, and there has always been a smiling face to greet me. Very friendly staff and well kept hotel. I look forward to staying here every time the trip comes around.

Review collected in partnership with this hotel

Was this review helpful? Yes
Spencer G, General Manager at Holiday Inn Express Hotel, responded to this review

Dear Shane_ames, Thank you for this incredible review! Being one of our regular guests, you know that we strive for perfection and we want to know what you need us to do to earn that 5th star! We appreciate your continued loyalty and cannot thank you enough for taking the time to let others know how much you enjoy your... More 

Houston, Texas
Level Contributor
42 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have been here several times in the past few years and I have never been disappointed. I have to have one of the accessible rooms and have stayed in several of them . The hotel is near one of the major restaurant areas which helps. Breakfast is standard but good. I have always found the staff to be helpful

Was this review helpful? Yes
Spencer G, General Manager at Holiday Inn Express Hotel, responded to this review

Dear vahanning, You have one of the strongest review histories of any guest to ever stay with us! We appreciate you taking the time to let others know about how you feel about us! We will pass along your kind words to the entire staff! Best regards, Spencer Gendron General Manager Holiday Inn Express Sherman HWY 75 More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The staff were all very friendly and helpful. The accommodations were very nice. Breakfast was good and a little different than the other hotels: pancakes instead of waffles, omelettes instead of watery scrambled eggs, and of course their hot cinnamon buns.

Was this review helpful? Yes
Spencer G, General Manager at Holiday Inn Express Hotel, responded to this review

Dear Lisahugo, Congrats on being a Level 2 contributor on TripAdvisor! We appreciate your amazing review but must know what you think it will take to earn that 5 star! The pancake machine is great isn't it!? Right now we are running a promotion through August, "Pancakes at Night" where you can indulge in the pancake awesomeness from 8pm -... More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

My room was very clean and up to date. The staff did an excellent job and was very helpful. Kylee was very professional and polite. She went beyond her duties to help in anyway possible. I will definitely stay here again in the future.

Was this review helpful? Yes
Spencer G, General Manager at Holiday Inn Express Hotel, responded to this review

Dear Charles S, Thank you for the 5 Star Review! It was incredibly thoughtful of you to take the time to write such a great review over Kylee! We will be sure that she is rewarded for providing service above and beyond what is expected of her! We cannot wait to see you next time, Charles S! Best regards, Spencer... More 

Sherman, Texas
1 review
5 of 5 stars Reviewed July 22, 2015

Kylee was fantastic and made absolute sure that my visit would surpass my expectations. She is a necessity to this establishment. Was very happy with my visit. Breakfast was great too. Will definitely stay here again. :)

Was this review helpful? Yes
Spencer G, General Manager at Holiday Inn Express Hotel, responded to this review

Dear Brian B, Thank you for the incredibly thoughtful review about Kylee! We have expanded this review into a larger format and displayed it for the entire team to see! We appreciate your business and thank you for taking the time to review us! Best regards, Spencer Gendron General Manager Holiday Inn Express Sherman HWY 75 More 

Austin, Texas
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 13, 2015

We stayed here overnight on a road trip. We got in late and the friendly front desk clerk had my key cards ready very quickly. No complaints about the room which was clean and quiet. The wifi here was very good and was fast with no interruptions in service. Only knock against this hotel was the breakfast. The pancake machine... More 

Was this review helpful? Yes
Spencer G, General Manager at Holiday Inn Express Hotel, responded to this review

Dear Robert B, Thank you so much for the positive review! As most of the review world knows, we always appreciate positive feedback but we also feel like we fell short when we don't receive all 5 Stars from our valuable guests! Thank you for the great comments about our staff and about the superior cleanliness of our property! We... More 

Dayton, Ohio
1 review
5 of 5 stars Reviewed July 11, 2015

The staff here at this Holiday Inn is exceptionaly caring about their customers. My daughter was in a accident. Shr shaddered her angle and the attetion they gave to us was over the top. They showed us compassion and treated us like one of their family. I truly appreaciate their help so much. The whole staff is friendly around here... More 

Was this review helpful? Yes
Spencer G, General Manager at Holiday Inn Express Hotel, responded to this review

Dear Travis H, Thank you for this heart-warming 5 Star review! It is amazing to hear that Christi, Taylor, and Isabel all had such a lasting impact on you during your time here with us! We truly hope to see you again soon! Best regards, Spencer Gendron General Manager Holiday Inn Express Sherman HWY 75 More 

Blair, Oklahoma, United States
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 4, 2015 via mobile

My husband unexpectedly had a few days off (he works out of state). My daughter and I made a quick reservation, and started the 4 hour trek. We arrived late, just before midnight. The fellow working the front desk, his name was Trey, was so welcoming! It's amazing how much a smile makes a difference. He even made my sleepy,... More 

Was this review helpful? Yes
Spencer G, General Manager at Holiday Inn Express Hotel, responded to this review

Dear Deanna B, Thank you for this incredibly detailed review! We can't thank you enough for taking the time to write about your great experience here at the Holiday Inn Express in Sherman! You are spot on about Trey! He is a top performing member of our team and is beginning to become widely recognized as a favorite by our... More 

Jay, Oklahoma
2 reviews
5 of 5 stars Reviewed June 28, 2015

Holiday Inn Express is a great place to stay. You seem to always be located in a good, safe area. The personnel are very friendly and the rooms are very clean. I have no complaints. We always look for a Holiday Inn Express to spend the night.

Review collected in partnership with this hotel

Was this review helpful? Yes
Spencer G, General Manager at Holiday Inn Express Hotel, responded to this review

Dear ronwF8103FE, We are so glad to hear that you felt safe because of the location of our property! It is great to hear that the Holiday Inn Express is your hotel brand of choice; we appreciate your business and your amazing review! Best regards, Spencer Gendron General Manager Holiday Inn Express Sherman HWY 75 More 

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