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Quality Suites

2.0 of 5
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2900 Hwy 75 N, Sherman, TX 75090 (Formerly Comfort Suites)
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Choice Privileges Points
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1 room 1 adult
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50 Reviews from our TripAdvisor Community

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Sandia, Texas
2 reviews
3 of 5 stars Reviewed January 1, 2016

The fan on the AC was noisy. To get the bonus points that are advertised you have to call an 800 number. I tried this sever times and they don't have my membership number and want my life's history to get the points. I finally decided that it wasn't worth the trouble.

Helpful?
Thank Walter J
Kaplan, Louisiana
Level Contributor
67 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed November 21, 2015

Very nice hotel...the King room was very spacious and had all the amenities one would need for a stay. It is located in a good area with plenty of restaurant choices near by. The staff was courteous and very helpful. I would recommend this hotel to others traveling to the Sherman, TX area.

Helpful?
Thank Andrew P
Mankato, Minnesota
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed September 20, 2015

Comfortable room that was clean enough. Our room could use a bit of maintenance. The shower head was pulled out of the wall, some tile was loose/missing and the toilet seat was almost coming off . Everything else was in order. The staff was great. They made sure we had everything we needed.

Helpful?
Thank Digipaul
Oklahoma
Level Contributor
52 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed August 13, 2015

One of the nicest motels we’ve ever stayed at. We arrived late. I wish we could have spent more time there. The lady at the desk was very helpful and friendly. Our room was big and really comfortable. It had an extra room with a sofa, refrigerator, microwave, coffee maker and even a sink. There was a large flat screen... More 

Helpful?
Thank okiesooner09
Tom S, Manager at Quality Suites, responded to this review

Thanks for your complimentary review. You are right about the biscuits. Since we do not have a convection oven, I placed a little sign next to the biscuits, which shows our recommendation to microwave a biscuit for 15 seconds. We are remodeling the breakfast area soon by adding new counters and cabinets. Hopefully, we will be able to place the... More 

Benton
Level Contributor
82 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed May 31, 2015

We were traveling by motorcycle on a trip out through the southwest part of the country and our first stop was in Sherman. I had wanted to stay at the La Quinta because restaurants were withing walking distance, but it was full due to graduations in the area, so we went to the Comfort Inn. We got a room and... More 

Helpful?
Thank swarren2
Tom S, Manager at Quality Suites, responded to this review

Thank you for your recent visit. I am pleased to read that your experience was satisfactory; although, we try to be better than that. If your Choice Privileges member number was entered in the guest information, you should receive the points for your visit. If not, please contact me. After almost 20 years as a Comfort Suites, the hotel will... More 

Antioch, Illinois
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed April 23, 2015

stop here every year on way home to il,breakfast is pretty lame not much thought goes into it coffee was empty had to tell someone to fill it day desk person very friendly morning desk person gave the impression you were bothering him walked by him twice in the morning when leaving never even looked up it is time to... More 

Helpful?
Thank henry d
Tom S, Manager at Quality Suites, responded to this review

Henry, I am so sorry for your experience this time. Either my assistant or I were the man at the front desk and we both try to greet each guest. Even a problem or distraction does not justify not greeting you as you walk by the desk. The breakfast attendant has worked here for years. Usually, she keeps up with... More 

Broken Arrow, Oklahoma
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed March 11, 2015

This hotel was right off Hwy 75 in Texas. It was easy on and off. Friendly hotel staff. Clean room. Comfortable bed. Good breakfast. Upgraded by the front desk clerk without asking, because I am an Elite Choice Member for this hotel chain. Would definitely return to this hotel again.

Helpful?
Thank Teri R
Tom S, General Manager at Quality Suites, responded to this review

Thank you so much for the wonderful review. We look forward to serving you in the future. More 

Berlin, Wisconsin
Level Contributor
146 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
3 of 5 stars Reviewed February 6, 2015

This hotel is showing some age in carpet, bathroom floors, etc., but it is not bad. Our room was clean but not spotless (corners). The bed was comfortable and it was quiet. We had a good night rest and the typical Comort Suites breakfast. Check in clerk was pleasant. We used points for the room and were pleased.

Helpful?
Thank ednat7
Tom S, General Manager at Quality Suites, responded to this review

Thank you for the review. We have a remodel starting soon, which should help with the "dated" appearance. I hope that you have the opportunity to return after the remodel is completed. More 

Fort Worth, Texas
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed November 21, 2014

Friendly staff, nice breakfast and a wonderful bed. Quiet room, with good cable options and internet service. For those of us, that still walk.....a few restaurants within walking distance. King Buffet, Jalapeno Tree and a Starbucks.

Helpful?
2 Thank Vickie V
Tom S, General Manager at Quality Suites, responded to this review

Thank you for staying with us and for the positive review. I'm happy to hear that you walk, also. The walk to Starbuck's (about 300 yards) is pleasant on a pretty day. Also, I am happy to hear that the internet worked well for you and that you enjoyed the pillow-top mattress and breakfast. Please say "Hello" to me on... More 

Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed November 16, 2014

I was using my choice privilege rewards for a free night stay and have to say that this property was probably the worse service I've encountered. Upon check in the front desk clerk (male no name tag) didn't give me a smile or ask how I was doing, only asked my name. Once given my room key I had to... More 

Helpful?
2 Thank CindiKay50
Tom S, General Manager at Quality Suites, responded to this review

Please accept my apology for the deficiencies in our service during your visit. We try to our Choice Privileges free-night redemption guests the same as any other guest. I will review your comments with the front desk and breakfast employees that were involved. Also, I will talk with the housekeeping staff about smoothing out the filled blankets better. They are... More 

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