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Comfort Suites

2.0 of 5
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2900 Highway 75 N, Sherman, TX 75090
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Comfort Suites
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Ranked #4 of 9 Hotels in Sherman
A recent review
3 of 5 stars Reviewed May 31, 2015
swarren2 Benton
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46 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Benton
Level Contributor
82 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed May 31, 2015

We were traveling by motorcycle on a trip out through the southwest part of the country and our first stop was in Sherman. I had wanted to stay at the La Quinta because restaurants were withing walking distance, but it was full due to graduations in the area, so we went to the Comfort Inn. We got a room and... More 

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Tom S, Manager at Comfort Suites, responded to this review

Thank you for your recent visit. I am pleased to read that your experience was satisfactory; although, we try to be better than that. If your Choice Privileges member number was entered in the guest information, you should receive the points for your visit. If not, please contact me. After almost 20 years as a Comfort Suites, the hotel will... More 

Antioch, Illinois
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed April 23, 2015

stop here every year on way home to il,breakfast is pretty lame not much thought goes into it coffee was empty had to tell someone to fill it day desk person very friendly morning desk person gave the impression you were bothering him walked by him twice in the morning when leaving never even looked up it is time to... More 

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Tom S, Manager at Comfort Suites, responded to this review

Henry, I am so sorry for your experience this time. Either my assistant or I were the man at the front desk and we both try to greet each guest. Even a problem or distraction does not justify not greeting you as you walk by the desk. The breakfast attendant has worked here for years. Usually, she keeps up with... More 

Broken Arrow, Oklahoma
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed March 11, 2015

This hotel was right off Hwy 75 in Texas. It was easy on and off. Friendly hotel staff. Clean room. Comfortable bed. Good breakfast. Upgraded by the front desk clerk without asking, because I am an Elite Choice Member for this hotel chain. Would definitely return to this hotel again.

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Tom S, General Manager at Comfort Suites, responded to this review

Thank you so much for the wonderful review. We look forward to serving you in the future. More 

Berlin, Wisconsin
Level Contributor
144 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
3 of 5 stars Reviewed February 6, 2015

This hotel is showing some age in carpet, bathroom floors, etc., but it is not bad. Our room was clean but not spotless (corners). The bed was comfortable and it was quiet. We had a good night rest and the typical Comort Suites breakfast. Check in clerk was pleasant. We used points for the room and were pleased.

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Tom S, General Manager at Comfort Suites, responded to this review

Thank you for the review. We have a remodel starting soon, which should help with the "dated" appearance. I hope that you have the opportunity to return after the remodel is completed. More 

Fort Worth, Texas
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed November 21, 2014

Friendly staff, nice breakfast and a wonderful bed. Quiet room, with good cable options and internet service. For those of us, that still walk.....a few restaurants within walking distance. King Buffet, Jalapeno Tree and a Starbucks.

Was this review helpful? Yes 2
Tom S, General Manager at Comfort Suites, responded to this review

Thank you for staying with us and for the positive review. I'm happy to hear that you walk, also. The walk to Starbuck's (about 300 yards) is pleasant on a pretty day. Also, I am happy to hear that the internet worked well for you and that you enjoyed the pillow-top mattress and breakfast. Please say "Hello" to me on... More 

Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed November 16, 2014

I was using my choice privilege rewards for a free night stay and have to say that this property was probably the worse service I've encountered. Upon check in the front desk clerk (male no name tag) didn't give me a smile or ask how I was doing, only asked my name. Once given my room key I had to... More 

Was this review helpful? Yes 2
Tom S, General Manager at Comfort Suites, responded to this review

Please accept my apology for the deficiencies in our service during your visit. We try to our Choice Privileges free-night redemption guests the same as any other guest. I will review your comments with the front desk and breakfast employees that were involved. Also, I will talk with the housekeeping staff about smoothing out the filled blankets better. They are... More 

Mustang, Oklahoma, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 31, 2014

had it not been 1000 at night a 6 hr drive after a long day at work we would have turned and ran upon unloading the car in a very poorly lit parking lot in the back by a field we encpuntered a drunken male in a chair outside the opened door that was supposedly only accessed by your room... More 

Was this review helpful? Yes 2
Tom S, Manager at Comfort Suites, responded to this review

Please accept my apology for the behavior of the guests, who were members of a construction crew. I am sorry that they were drunk and had left the door open for easy access, which made you feel insecure. Also, thank you for the note about the crickets. We have treated the exterior perimeter of the building with granules, which we... More 

Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 28, 2014

I will start with the positive: the rooms were clean, nice fresh linens & towels, the staff friendly, breakfast above average and best of all very comfortable beds. Best sleep I have had in a while (been on a road trip for three weeks). Then the negative: a bit pricey for what you get even with the AAA discount, high... More 

Was this review helpful? Yes
Tom S, Manager at Comfort Suites, responded to this review

Please accept my apology for the noise and odor issues, which you mentioned. We use a spray, which is supposed to eliminate odors, but some require several treatments (especially when someone overcooks food in the microwave). We do have the carpets professionally cleaned every three months, but your room may have been occupied at the time of their last service.... More 

Austin, Minnesota
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed August 13, 2014

Awesome! Great value. comfortable, friendly, would stay again. Even had truck parking which was needed for our stay, so we were very satisfied with the many perks this hotel offered. Highly recommend to others.

Was this review helpful? Yes
Tom S, Manager at Comfort Suites, responded to this review

Thank you for the compliments. I will share your positive feedback with the staff. We hope to see you again soon. More 

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