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All 8 Sherman hotels

Hampton Inn Sherman

2.5 of 5 Hotel   |   2904 Michelle Drive, Sherman, TX 75090
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66%
Ranked #3 of 8 Hotels in Sherman
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
Carol R South Charlesto
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110 reviews from our community

Traveler rating
    43
    26
    13
    16
    12
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39
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33
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mansfield, Texas
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Stayed here for at least the last two years, twice a year. Spa first year was malfunctioning. So hot it would burn your skin. Still not fixed. Chlorine knocks you over coming in side door. Trash on the side was overflowing Friday and never picked up the entire weekend. Carpet in elevator is filthy. As most beds in hamptons, beds... More

Was this review helpful? Yes 1
JT B, Front Office Manager at Hampton Inn Sherman, responded to this review

I am so sorry for your experience at our hotel recently. Unfortunately, we are in the process of fixing some of these key issues, the hot tub being one of the major ones. I know that is of little comfort to you. I just wanted you to know we are aware of the issues and we are trying to get... More

Shell Knob, Missouri
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

We recently spent one night at this hotel. When traveling we usually stay at Hampton Inns because we can always count on them being clean, quiet and safe. After being in the car for over nine hours we were so looking forward to a nice visit to the spa/hot tub. Unfortunately the one at this facility was "out of order"... More

Was this review helpful? Yes 1
JT B, Front Office Manager at Hampton Inn Sherman, responded to this review

I am so sorry for your recent bad experience with us, it is very embarassing when a guest have multiple issues during their stay. I am very glad the staff that helped you, were trying to do their best, but again I would like to genuinely apologize for your poor experience, please feel free to contact me at the hotel... More

Fort Worth, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Sorry Guys yall flunked this one. My A/C went out in the middle of the night and I killed bugs in two rooms the first one where the A/C went out and the one I got moved to. Unfortunately someone dropped the ball on this one and hopefully you guys will pull it all back together and get rid of... More

Review collected in partnership with Hampton

Was this review helpful? Yes 2
JT B, Front Office Manager at Hampton Inn Sherman, responded to this review

Hey Sheila, Thank you for taking the time to write a review on our hotel. I am so sorry that you had issues with bugs during your stay, and difficulty with your A\C unit as well. We strive to make sure every guest is 100% satisfied with their stay. Unfortunately it appears as if we failed miserably in that area,... More

Fort Worth
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Bad odor in hotel and in room. Bugs were in hallways, room and in broken jacuzzi and in pool. I left brand new shoes by mistake and cleaning crew did not return to lost and found articles in office. My calls were never followed up or any apologies given for my bad experience! Will never stay at this hotel in... More

Review collected in partnership with Hampton

Was this review helpful? Yes 4
JT B, Front Office Manager at Hampton Inn Sherman, responded to this review

Jose, my name is J.T. and I am the front office manager at the hotel. I would like to start off by apoligizing for your negative experience at our property. I have been off for the last few days, so I was curious if your shoes were ever found? If you would like to speak with me directly, please feel... More

Henderson, NV, United States
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The window had an opaque white coating on the outside that you couldn't see through. Beetle infestation. Both live and dead bugs littered the floor in the room everyday. Complimentary breakfast was very limited no eggs, waffles or bacon were offered. Fitness room was small and ill equipped.

Review collected in partnership with Hampton

Was this review helpful? Yes 4
JT B, Front Office Manager at Hampton Inn Sherman, responded to this review

Hi Cynthia, I am so sorry for your poor experience. I spoke with my General Manager about your particuluar situation and he informed me he was going to contact you personally. More

South Charlesto
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We needed an affordable place near Denison,TX , to help some friends move, this was great ! The breakfast was standard but hearty , breakfast room was very nice !! Staff was outstandingly friendly. Pillows are not the best - some were too soft, others too hard, and all of a small size. There is a nice exercise room and... More

Was this review helpful? Yes
JT B, Front Office Manager at Hampton Inn Sherman, responded to this review

Thank you for the very kind words Carol! It is very rewarding when people have genuinely good experiences at our hotel. We hope to see you again in the future! Have a great day! More

San Antonio, Texas
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed one night in the hotel and there were bugs in the room which, during the night, made it into my son's bed. The water pressure was low as well. Would not recommend unless you are an Entomologist.

Review collected in partnership with Hampton

Was this review helpful? Yes 3
JT B, Front Office Manager at Hampton Inn Sherman, responded to this review

Sorry about the bugs during your trip sir. We are aware of the bug(wood-beedle) issue, and have had 2 exterminations already, I am aware this is of little comfort to you, but did want to assure you we are aware of the issue and it is not being ignored. Unfortunately this time of year is a real challenge for us,... More

Tyler, Texas
Contributor
16 reviews 16 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The employees of this Hampton work hard to make guests feel welcome. The hotel is a bit older but they work at the upkeep. Hilton needs to upgrade the AC /Heating units to less noisy units. I visit Sherman regularly and this is my third stay and my third time to be woken up regularly by the noisy AC units.

Review collected in partnership with Hampton

Was this review helpful? Yes
JT B, Guest Relations Manager at Hampton Inn Sherman, responded to this review

Thank you for the kind words about our staff, we make an effort to do everything in our power to make sure our guest are as comforatable as possible. I hope you come see us again. More

Arlington, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Very nice hotel. Clean, up to date, very personable and friendly staff. Good location off main highway in Sherman. We were close to several restaurants and service stations. Good internet speeds and quiet at night. Our room was nice and the bed and lines were very nice. I was able to get a great nights sleep. Will book again when... More

Review collected in partnership with Hampton

Was this review helpful? Yes
JT B, Front Office Manager at Hampton Inn Sherman, responded to this review

Thank you for the kind words Stan! I hope we get to see you guys again in the near future. More

Beaverton, Oregon
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Place needs maintenance, heavy cleaning, painting and updates...quality of the general areas, lack of resturant, bar and low level of breakfast. Staff tries but cant overcome the low quality of cleanliness, mechanical systems and carpet.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
JT B, Front Office Manager at Hampton Inn Sherman, responded to this review

Thank you for taking the time to give us your feedback Monty, it is always appreciated. I apologize that the property was not up to the necessary standards to make your stay a 100% enjoyable experience. I have brought the issues you mentioned in your review up to my general manager, and he and I take these issues very seriously,... More

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Additional Information about Hampton Inn Sherman

Address: 2904 Michelle Drive, Sherman, TX 75090
Phone Number:
Location: United States > Texas > Sherman
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Sherman 2.5*
Number of rooms: 69
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Also Known As:
Hampton Inn Sherman Hotel Sherman
Sherman Hampton Inn

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