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Sleep Inn & Suites

Certificate of Excellence
2.0 of 5
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111 15th Street, Shamrock, TX 79079
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Sleep Inn & Suites
Best prices for: 1 room 1 guest
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Ranked #1 of 8 Hotels in Shamrock
Certificate of Excellence
A recent review
3 of 5 stars reviewed 1 week ago
familyofeleven11 Tracy, California
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123 reviews from our community

Traveler rating
    83
    31
    8
    1
    0
See reviews for
41
37
7
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Tracy, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

We were glad to find a hotel with rooms that slept 6 people each. The beds were okay but the pillows are awful. I woke up with a headache. Pull back the covers when you check in, we found hair in one bed. The pool was a bit cool but the children didn't mind. Breakfast was typical... cereal, muffins, sausage... More 

Was this review helpful? Yes
Kokila P, General Manager at Sleep Inn & Suites, responded to this review

On behalf of our hotel staff, I am writing to let you know how concerned we are about your comments regarding your recent stay with the Sleep Inn & Suites Shamrock, Texas. We accommodate many guests each evening, and we strive to make their night's stay a satisfying one, but, it's only through their eyes that we can accurately assess... More 

Top Contributor
129 reviews 129 reviews
24 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Hotel was Ok, breakfast was ok, location was fine. I gave the hotel two stars just because of the attitude of the person at checking in. Good grief, if you do not like your job, get another one. Aside from giving me snappy, unemotional answers to my queries about the room, her response to a request for recommendation of a... More 

Was this review helpful? Yes
Kokila P, General Manager at Sleep Inn & Suites, responded to this review

Thank you for the review. I am glad you enjoyed your stay, but I would like to apologize most sincerely for your experience with the Guest Service Agent that checked you in at our hotel. All of us at Sleep Inn & Suites strongly believe in our hotel's mission and philosophy to do all we can to delight guests with... More 

Northwest Ontario
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here at the end of March at the end of a long day of driving. Location was very quiet and the rooms were great. The lady at the front desk was extremely unhelpful which is why I did not give a five out of five rating. When we asked her for a recommendation on a place to eat... More 

Was this review helpful? Yes 1
Kokila P, General Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to offer such detailed feedback. I was glad that you enjoyed your stay. Our goal is not just to meet, but to exceed our guests' expectations when they stay with us, and we are very interested in improving the guest experience in any way possible. Our Guest Service Agent that checked you in is... More 

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Would definitely stay again! Clean rooms. Nice staff. Good breakfast- Texas shaped Waffles! Right next to interstate, but our room was on the opposite side, no issue with noise from highway. Did not use pool or weight room.

Was this review helpful? Yes 1
Kokila P, General Manager at Sleep Inn & Suites, responded to this review

Thank you so much for the wonderful review. I am always very happy to hear when a guest says that they would stay with us again. That shows that our team here is taking care of our guests and delivering on our commitment to providing exceptional customer service and clean accommodations. We know this day in time you have many... More 

PA
Contributor
20 reviews 20 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here on our Route 66 trip and loved it. Wonderful room, great pool/hot tub and nice selection for breakfast. The room was large and clean, comfortable beds. It's a small town with restaurants within walking distance but when we were here on a Monday most of them were closed. Altogether a great stay right off 40

Was this review helpful? Yes 1
Kokila P, General Manager at Sleep Inn & Suites, responded to this review

Thank you for telling us and the Trip Advisor community about your recent stay here at the Sleep Inn & Suites Shamrock. We are really glad to hear that you loved everything about our hotel. We take pride in offering each guest a warm and inviting place to call home while on the road. Thanks again and we hope to... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed April 10, 2015

Very nice hotel. Shamrock isn't what you might consider the center of anything really, but it has a great hotel in the Sleep Inn and Suites, as well as some cool old Route 66 relics in town. Be advised though that town rolls up and shuts down by 11, so plan meals, snacks or whatever long before that time. Texas... More 

Was this review helpful? Yes
Kokila P, General Manager at Sleep Inn & Suites, responded to this review

Thank you so much for your recent review of the Sleep Inn & Suites in Shamrock, TX. We appreciate you taking the time to let us know that Rachel was able to accommodate you while you stayed with us and that you gave her a Gold Star. The goal of our team here at the Sleep Inn & Suites is... More 

Lac du Bonnet, Canada
Top Contributor
83 reviews 83 reviews
31 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed April 8, 2015

Very close to the interstate meant some traffic noise but there was also lots of noise from the hallway, guest laundry, ice and drink machines. Be sure to ask for a room away from the machines! While it is a newer hotel, it already has some problems with a lot of damage from a leaky shower door and poorly fitting... More 

Was this review helpful? Yes 1
Kokila P, General Manager at Sleep Inn & Suites, responded to this review

Thanks so much for your feedback. We appreciate our guests letting us know what they enjoyed about their stay. It is equally important to us to know what opportunities exist for us to improve our guests' experience. Your comments are important to us, and we will use them to make improvements where needed. We hope you will stay with us... More 

Uvalde, Texas
Senior Contributor
35 reviews 35 reviews
27 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed March 28, 2015

All around excellent stay! This Sleep Inn is more upscale than your typical Sleep Inn is. I had no issues whatsoever during my stay here. Everything was fantastically clean and I loved the corner shelf on which the coffee, coffee maker and related items were placed. This freed up the bathroom counter space for other things. I was up on... More 

Was this review helpful? Yes
Kokila P, General Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to write a review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for... More 

Shorewood, Illinois, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 28, 2015

This is second time we have stayed here. Last time was December 2012. Very very happy with the accommodations. Very clean and beautifully decorated. My husband is Diamond member and we stayed free with points. I would have paid for room if we didn't. Rates were very good. Stopped here I way from Illinois to Arizona and will make sure... More 

Was this review helpful? Yes
Kokila P, General Manager at Sleep Inn & Suites, responded to this review

Thanks so much for being a Diamond Member and for your loyalty to Choice Hotels. I would also like to thank you for the kind words. Our goal here at the Sleep Inn & Suites is for every guest to experience a clean, comfortable stay and top-notch guest service We want every guest to feel at home when they stay... More 

Munster, Indiana
1 review
5 of 5 stars Reviewed March 27, 2015

I was traveling back home to Indiana from Arizona I had the best stay that I had ever had. Very cleayourself newly renovated And very comfy beds and pillows. The manager that my wife and I delt with was the best. If you find yourself near shamrock please stay there Highly recommended.

Was this review helpful? Yes
Kokila P, General Manager at Sleep Inn & Suites, responded to this review

Thank you for the wonderful review and praising the way I dealt with you, but I cannot take all the credit as our entire team here at the Sleep Inn & Suites Shamrock works very hard to provide excellent service and accommodations to all our guests. I am really glad that you really enjoyed your stay. I would also like... More 

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