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Holiday Inn Express Hotel & Suites Shamrock North

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101 East 13th Street, Shamrock, TX 79079
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Holiday Inn Express Hotel & Suites Shamrock North
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62 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Jose, California
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very long drive from TN, hotel was not an easy find. The desk person was very nice and was helpful in getting us a room with 2 queen beds. The hotel was very noisy, kids running around screaming and playing. The beds were ok. Breakfast was very good, pancakes, yummm. I was glad to get back on the road and... More 

Was this review helpful? Yes 2
Tracy, California
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 24, 2015 via mobile

We paid over $160 for one night for a room with two queen beds and a sofa pullout. This is an average hotel, but overpriced. The beds we comfortable and plenty of hot water in the shower. Breakfast was the usual bacon, sausage and eggs. Cereal, muffins and bagels. The juice dispenser was out of order, sadly. The breakfast attendant... More 

Was this review helpful? Yes 1
April L, General Manager at Holiday Inn Express Hotel & Suites Shamrock North, responded to this review

Your review lets us know what areas we can improve on and we will take your comments of suggestions with the up most importance as Management has noted your comments about the upkeep issues and will be discussing these matters with Housekeeping and Maintenance to improve as that is our continuous goal. We also like to thank you for your... More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 4, 2015

Nice hotel for a small town. Typical HIE which we like. A smaller hotel, so may book up. Friendly staff. Typical, good breakfast. Free water for rewards members. Next to iconic Conoco station, which kids liked. Clean hotel.

Was this review helpful? Yes 1
April L, General Manager at Holiday Inn Express Hotel & Suites Shamrock North, responded to this review

We appreciate you choosing us for your hotel stay while in Shamrock! Thank you for your nice review about our property. More 

Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed March 18, 2015

Very nice receptionists, room was clean and well equipped (fridge/freezer) and clean. Wifi signal was a bit flaky (as it seems to be at most Holiday Inns for some reason). Beds are super comfy with a choice of firm or soft pillows, best night's sleep we've had on our trip across the U.S. has been in Holiday Inn beds! Good... More 

Was this review helpful? Yes
April L, General Manager at Holiday Inn Express Hotel & Suites Shamrock North, responded to this review

Thank you for your kind remarks about our hotel staff being friendly and that you loved our pillow options of firm and soft. We recently replaced all the pillows in our entire hotel which makes for a more comfy stay. Best part of reading your review was that you had your best nights sleep with us! More 

Borrego Springs, California
Level Contributor
192 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
4 of 5 stars Reviewed February 25, 2015

I wasn't sure what to expect after reading other TripAdvisor reviews, but was pleasantly surprised with the effciency of check-in, welcoming cookies and bottled water, and our king bed room on the second floor. The room overlooked the pool roof, so didn't have the best of views. Windows in the hotel do not open; but there is a ceiling fan--intended... More 

Was this review helpful? Yes 1
April L, General Manager at Holiday Inn Express Hotel & Suites Shamrock North, responded to this review

Thank you for such a pleasant review on your experience with us. It really means a lot to us when we get such a positive feedback from out guests and lets us know we our providing quality service. More 

Albuquerque, NM
Level Contributor
130 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 stars Reviewed October 6, 2014

We have stayed at the Holiday Inn Express in Shamrock, Texas at least 4 times in the last 3 years due to its location in between two other Holiday Inn Expresses in Elk City, OK and Amarillo, TX (I am a priority club memeber). A few years ago we forgot to make an advance reservation and discovered that they were... More 

Was this review helpful? Yes 1
April L, General Manager at Holiday Inn Express Hotel & Suites Shamrock North, responded to this review

We appreciate you reviewing our property and for staying with us. Thank you for the mention on the great location our property is located at between Amarillo and Elk City. But do want to apologize about the carpet even at high occupancy there is no excuse and will continue to try harder. We do urge all guest to try to... More 

Level Contributor
127 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed September 17, 2014

While you can tell that this hotel has been well used (cracked tiles in the bathroom, etc.), it is still not a bad place to stay. A bit expensive in my opinion but I guess that's to be expected with all the oil field workers in the area. Nice breakfast in the morning, cookies at night.

Was this review helpful? Yes
April L, General Manager at Holiday Inn Express Hotel & Suites Shamrock North, responded to this review

Thank you for your recent review on your stay and giving us feedback and reviewing our property. We give the upmost to our guest comments as they help us improve. Management has noted your comments about the upkeep issues with tiles in your room with Maintenance for us to improve as that is our continuous goal. We do appreciate the... More 

Port Charlotte, Florida
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed August 29, 2014

The staffs, breakfast, large truck parking were terrific. Our favorites were wi-fi very fast,and the room has a fan and air condition, which we have not seen in any other Holiday Inn Express or other chain hotel(such as Hampton Inn), we've ever stayed. No car rental around this area. This is a small friendly town with terrific residents, always waving... More 

Was this review helpful? Yes
April L, General Manager at Holiday Inn Express Hotel & Suites Shamrock North, responded to this review

Thank you for the honor to have read that we are your #1 Hotel! We really appreciate your review as it lets us know here at the Holiday Inn Express & Suites Shamrock North that our hard work and service is recognized, especially from someone who travels so much. We can't wait to have you as our guest again, as... More 

Rancho Cucamonga
Level Contributor
125 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed August 20, 2014

We were supposed to stay in Amarillo but ended up having an issue with our hotel. We decided to keep driving and stay in Shamrock. I called the hotel to see if they had rooms and the lady who answered was very nice and accommodating. When we arrived we were able to check in without fuss. The hotel is right... More 

Was this review helpful? Yes
April L, General Manager at Holiday Inn Express Hotel & Suites Shamrock North, responded to this review

Thank you for such nice remarks about our Hotel & staff. It is our goal that each of our guests enjoys their stay as you mentioned in your review. We are very pleased to have received your feedback and thank you for taking the time to post a review. More 

Oklahoma
Level Contributor
85 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed August 17, 2014

We drove an extra hour from the HIE in Pampa because they changed the rate on us. We were pleasantly surprised with the yummy cookies waiting for us. The pool needed a cleaning and the handrail near the steps into the water was broken, but no other complaints. Nice room and an overall good experience.

Was this review helpful? Yes
April L, General Manager at Holiday Inn Express Hotel & Suites Shamrock North, responded to this review

We appreciate you choosing to continue on your way to stay with us! Thank you for the compliment on the fresh baked cookies that we put out for our guests. We appreciate your feedback on the pool and have drained and refilled our pool with fresh water and repaired the hand rail as we know this is an important part... More 

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