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BEST WESTERN PLUS Seabrook Suites

Certificate of Excellence
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5755 Bayport Blvd, Seabrook, TX 77586 (Formerly Comfort Suites Seabrook)
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BEST WESTERN PLUS Seabrook Suites
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BEST WESTERN PLUS Seabrook Suites
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175 reviews from our community

Traveler rating
    126
    32
    10
    3
    4
See reviews for
60
73
1
12
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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    (66)
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There are newer reviews for BEST WESTERN PLUS Seabrook Suites
See the most recent reviews
reno, United States
1 review
5 of 5 stars Reviewed March 15, 2015

Great staff, handled delayed Cruise ship with excellence . Kept us appraised of situation and even allowed us to wait in our room which when way beyond our"11am" check out Shutlle crew was friendly and knowledgable of surrounding reastraunts, even made recommendations

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western Pl... S, General Manager at BEST WESTERN PLUS Seabrook Suites, responded to this review

Hello Dennis, I have to agree with you that fog is no fun! I think even with the best of planning, delays are very challenging and I am so happy to see that the staff went above and beyond to make you feel comfortable. We pride ourselves on being able to overcome obstacles and keep a smile on our faces... More 

Chertsey, United Kingdom
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed March 12, 2015

We arrived after a short flight from the UK (well it seemed short as the British Airways crew took great care of us and the 10 hours passed quickly by) and were greeted by a friendly, smiling and cheerful receptionist. Within minutes we were in our room which was large, comfortable and clean, showered and ready to enjoy our pre-cruise... More 

Was this review helpful? Yes 1
Best Western Pl... S, General Manager at BEST WESTERN PLUS Seabrook Suites, responded to this review

Dear Keith, Myself and all of the staff would like to issue a big Thank You for your wonderful review of the hotel!! We pride ourselves on providing clean, comfortable rooms and the friendliest staff around and it is great to see that we are well on our way to achieving our goals! Without guests such as yourself, we would... More 

Vancouver WA, United States
1 review
5 of 5 stars Reviewed March 11, 2015

and the wait went on and on and on due to a delay due to bad weather. The staff at the hotel was excellent in all ways. Always smiling and friendly to all guests that sat for hours in their rooms or the lobby waiting for the port to open. Very friendly, great location and access to cruise terminal.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western Pl... S, General Manager at BEST WESTERN PLUS Seabrook Suites, responded to this review

Good Morning JoyceG, Thank you for taking the time to review us! Without our guests feedback, we would not know how well we are doing and what areas we need to improve upon. It was most definitely a positive test of our abilities to overcome obstacles with the cruise delay and I am so happy to see that we were... More 

Bellevue, Washington
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 10, 2015

Stayed here for one night to catch the cruise the next day. On the map, it shows close to the terminal, but don't expect to walk over there, or any place for that matter. It is really situated in the middle of nowhere, and without a car, you can't do much at all. We ended up walking around the block... More 

Was this review helpful? Yes 1
Best Western Pl... S, General Manager at BEST WESTERN PLUS Seabrook Suites, responded to this review

Dear MikeJ, I would like to extend my apologies that your stay with us was not everything you had hoped for. While we do acknowledge that we are a little remote, we are only 1-2 miles from many area attractions and our shuttle is a great way to enjoy some of those attractions the night prior to your cruise. We... More 

Las Vegas, United States
1 review
5 of 5 stars Reviewed March 10, 2015

We stayed here pre-cruise and let me tell you these people have the cruise thing down pat, shuttle us over in like 3 minutes. The people that work here are so warm and welcoming, the shuttle driver will whisk you over to the boardwalk for a yummy dinner or the shopping center to pick-up last minute items. I have to... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western Pl... S, General Manager at BEST WESTERN PLUS Seabrook Suites, responded to this review

Dear MelodyB, Thank you so much for the most kind compliments of the entire staff! We all work together as a team and it is our goal to ensure each and every guest feels welcome. We are hoping that we will soon have more restaurants nearby as that will only help our community grow stronger. We appreciate your business very... More 

Dallas, Texas
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 8, 2015

We did a stay, park, sail combo at the Best Western Plus in Seabrook. There are a number of reasons to stay here. It is about three minutes from the Port Cruise Terminal. They have a good shuttle. They know how to shuttle people back and forth quickly and efficiently. The rooms are large, clean and attractive. daisy and James... More 

Was this review helpful? Yes 3
Best Western Pl... S, General Manager at BEST WESTERN PLUS Seabrook Suites, responded to this review

Dear pdncpd, Words cannot express how much we all appreciate your most generous review!!! I have printed this out and will be posting this on the board for all of the staff to enjoy! I have such joy and passion for what I do, and it is all about taking care of our guests and making sure they have a... More 

Ottawa
Senior Contributor
32 reviews 32 reviews
26 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed March 8, 2015

Our cruise was delayed 20 hours. We could not even go to the port until after 4, they were turning cars away. The wonderful people at the BW took it all in strde. They let people stay in their rooms, no extra charge. The gas station sells beer and wine after noon, and the lobby turned into an impromptu party.... More 

Was this review helpful? Yes 1
Best Western Pl... S, General Manager at BEST WESTERN PLUS Seabrook Suites, responded to this review

Dear Nepean01, We want to personally thank you for posting your review; this was the first fog delay of the cruise season and most of the staff had not yet experienced a delay like this. We know that it is frustrating to all of you so we do everything that we can to make the most of it. I do... More 

Walla Walla, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 8, 2015

If you are looking for a place to stay when leaving out of BayPort Cruise Terminal, this is the best choice. The hotel is closest and provides shuttle service. The hotel, the staff, and breakfast were all great! We used the shuttle service to visit the Kemah Boardwalk and have dinner. Definitely will stay here again!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Best Western Pl... S, General Manager at BEST WESTERN PLUS Seabrook Suites, responded to this review

Dear Stacey, Thank you for taking time out of your day to review our hotel. We sincerely appreciate your kind compliments. It is through our guest reviews that we learn what we did well and what we need to improve upon. We are so happy that you had a great experience and we hope to see you again on your... More 

Sulphur, LA, United States
1 review
5 of 5 stars Reviewed March 8, 2015

My wife and I just discovered cruising in November and discovered this hotel has a stay and cruise package that allows us to keep our vehicles there and ride a shuttle to and from the cruise terminal. The staff has always been very helpful. Have two more reservations there for future stays.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western Pl... S, General Manager at BEST WESTERN PLUS Seabrook Suites, responded to this review

Dear Michael, Thank you for taking the time to post a review. We are so pleased that you and your wife enjoy cruising and found our hotel to stay at prior to your cruise. We aim to deliver superior service and it is great to hear that we did so well you will be returning for 2 more! We look... More 

Southlake, Texas, United States
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 7, 2015

We stayed one night before our cruise. It worked perfectly! They let you park your car while on the cruise and they shuttle you to the cruise and back. The savings on the parking alone made it worth it. The people were great. They also have laundry facilities which was quite nice.

Was this review helpful? Yes
Best Western Pl... S, General Manager at BEST WESTERN PLUS Seabrook Suites, responded to this review

Thank you for taking time out of your day to review our hotel. We sincerely appreciate your kind compliments. It is through our guest reviews that we learn what we did well and what we need to improve upon. We are so happy that you had a great experience and we hope to see you again on your next trip... More 

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