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BEST WESTERN PLUS Seabrook Suites

2.5 of 5 5755 Bayport Blvd, Seabrook, TX 77586 (Formerly Comfort Suites Seabrook)
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Certificate of Excellence 2014
BEST WESTERN PLUS Seabrook Suites
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BEST WESTERN PLUS Seabrook Suites
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127 reviews from our community

Traveler rating
    91
    26
    5
    2
    3
See reviews for
44
54
1
7
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
  • All months
    (127)
  • Mar-May only
    (21)
  • Jun-Aug only
    (30)
  • Sep-Nov only
    (18)
  • Dec-Feb only
    (58)
All months
1 review
4 of 5 stars NEW

This hotel is a great place to bed down prior to starting your cruise from the Port of Houston. As a bonus, you are only three miles away from the Nasa Space Center, an attraction that is not to be missed. Staff are always pleasant, helpful and enjoy your complementary hot and cold breakfast,

Was this review helpful? Yes
Fredericksburg, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

Hotel itself is very good. Skip the breakfast! But very nice service to leave the car at the hotel and shuttle to the cruise port. Bad fog when we came back into port which through everything off schedule. Hotel staff worked with everyone and got them taken care of.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western Pl... S, General Manager at BEST WESTERN PLUS Seabrook Suites, responded to this review

Hello Tim D, Thank you for taking the time to review us and give suggestions. We are very sorry that we did not fully exceed your expectations. Our team works diligently at providing the best service and amenities and we would love to hear more feedback from you on what we could do to improve on the breakfast that didn't... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

My wife and I stayed here for 2 nights prior to our 2 week cruise (1 week back to back). The hotel and room were clean and inviting, the breakfast was hot and excellent, the parking arrangements were good. The manager Daisy and driver James ensured that the shutttle service to and from the ship was very quick and efficient... More 

Was this review helpful? Yes
Best Western Pl... S, General Manager at BEST WESTERN PLUS Seabrook Suites, responded to this review

Thank you so much for taking the time to review us! It was such a pleasure meeting you and getting to know both you and your wife during your stays with us! We most certainly appreciate your acknowledgment of our areas of improvement! The most gratifying thing to us is hearing from our guests when we have exceeded their expectations... More 

Oxford, Michigan
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

This Hotel is close to the Cruise Terminal and popular with PRE and POST cruise guests. The Staff are AWESOME ( Customer Relations is quite important and practiced )...The Shuttle to area restaurants and the Cruise Terminal is a BIG PLUS! The Hotel Breakfast is adequate, although standard and unimpressive. The Beds would benefit from a Memory Foam Topper, andf... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western Pl... S, General Manager at BEST WESTERN PLUS Seabrook Suites, responded to this review

Dear kochevar, Thank you for taking the time to review us and for your improvement suggestions. We do focus on customer service and it is very important to us as well as the total guest experience. I do apologize that we did not exceed your FREE breakfast expectations. We are constantly working to improve this area of the hotel and... More 

1 review
4 of 5 stars Reviewed 1 week ago

We stayed because it is close to our cruise ship. It was a little higher price than some others in the area but did offer a shuttle service which saved on taxi cost. The room was very nice and there was a nice breakfast. The only problem was that we had to wait an hour an a half to get... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western Pl... S, General Manager at BEST WESTERN PLUS Seabrook Suites, responded to this review

Dear Gregory, Thank you so much for choosing to stay with us! We do acknowledge our pricing is a small amount more than other area hotels, but we do offer the shuttle service as part of the price as you stated, which saves an additional cost of taxis. Again we do apologize you had a wait to get into your... More 

Fremont, California
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 1 week ago

This hotel really gets you in the mood for your upcoming cruise. The rooms are very nice and the breakfast is really comprehensive (eggs, sausage, cereal, make your own waffles, yogurt, fruit, and little pastries.) The front staff was very nice, as was the shuttle driver. My only advice would be: don't expect to get fast service from the shuttle... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western Pl... S, General Manager at BEST WESTERN PLUS Seabrook Suites, responded to this review

Dear Lynda B, Thank you for taking the time to review us! We do realize that it does get congested on busy cruise days and the Holidays definitely throw an extra wrinkle into the mix! We are working on ways to improve our shuttle service to ease some of that wait time. We hope that you will choose us again... More 

Sun City, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

This hotel is located at close proximity to the port. They provide free shuttle service to and from the port and let you leave your car for length of your cruise parked for free. Moreover, the service is superior.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western Pl... S, General Manager at BEST WESTERN PLUS Seabrook Suites, responded to this review

Dear Judy, Thank you for taking the time to review us on Trip Advisor. We know that you have many options to choose from when travelling and we appreciate that you chose to stay with us here at The Best Western Plus. We use our guest reviews as training tools to measure how well we are doing and what we... More 

Brampton, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Prior to sailing on the Norwegian Jewel in January 2015 we stayed at The Best Western Plus Seabrook Suites. This is the closest hotel to the port and an ideal place to stay. The hotel itself is lovely. The staff is very friendly and helpful. The rooms are large and very clean with an extra seating area. The TV in... More 

Was this review helpful? Yes
Best Western Pl... S, General Manager at BEST WESTERN PLUS Seabrook Suites, responded to this review

Good Afternoon Kathy, I read and shared your review with all of the staff! It is not too often that we see such greatly detailed reviews! Thank you for letting me know about the TV in your room. We are in the process of getting all new TV's so we are hoping that will eliminate this issue. You review was... More 

jamadelizmom
Top Contributor
60 reviews 60 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

Fabulous location only a few miles to the cruise terminal in Houston. The staff is INCREDIBLE!! Thank you for your hospitality! They had a free shuttle that took us to Kemah the night before our cruise and a free shuttle that took us to the cruise terminal. Great place!!

Was this review helpful? Yes
Best Western Pl... S, General Manager at BEST WESTERN PLUS Seabrook Suites, responded to this review

Thank you for taking time out of your day to review our hotel. We sincerely appreciate your kind compliments. It is through our guest reviews that we learn what we did well and what we need to improve upon. We are so happy that you had a great experience and we hope to see you again on your next trip... More 

Cabo San Lucas, Mexico
Top Contributor
57 reviews 57 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Guess by the reviews that mostly cruisers use this motel, as we were. Spent two nights pre cruise here, spent a day in Galveston which we enjoyed. Makes it very easy departing for a cruise, pick up and delivery door to door so to speak. Only thing we didn't like about it was the $65 parking charge, we use the... More 

Was this review helpful? Yes
Best Western Pl... S, General Manager at BEST WESTERN PLUS Seabrook Suites, responded to this review

Dear Sue, Thank you for taking the time to comment on your stay with us. We do understand that having a quiet room is paramount to an enjoyable stay and I apologize that your second night was not as quiet. We hope to see you again on future visits to the area! Sincerely, Daisy Dees More 

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Additional Information about BEST WESTERN PLUS Seabrook Suites

Address: 5755 Bayport Blvd, Seabrook, TX 77586 (Formerly Comfort Suites Seabrook)
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Seabrook
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Seabrook Suites 2.5*
Number of rooms: 86
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