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BEST WESTERN PLUS Seabrook Suites

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5755 Bayport Blvd, Seabrook, TX 77586 (Formerly Comfort Suites Seabrook)
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1 room 1 guest
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BEST WESTERN PLUS Seabrook Suites
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205 Reviews from our TripAdvisor Community

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Traveler rating
    144
    38
    14
    5
    4
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75
82
1
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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  • All months
    (205)
  • Mar-May only
    (72)
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    (54)
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    (18)
  • Dec-Feb only
    (61)
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Mesquite, United States
1 review
5 of 5 stars Reviewed 1 week ago

We were looking for a getaway for a couple of nights in the area. This was the most affordable option. So, we didn't expect much. We were blown away with the quality of the hotel, the parking, the pool, the staff, the bed, the breakfast, etc. This was a fantastic experience and we will stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western Pl... S, General Manager at BEST WESTERN PLUS Seabrook Suites, responded to this review

Dear Ben, On behalf of all of the staff, Thank You! We are so happy to hear that we exceeded your expectations! It is our team goal to provide the cleanest and best service in the industry and we are reaching that goal one guest at a time! Thank you again so much and we look forward to your next... More 

KATY, TEXAS, United States
1 review
5 of 5 stars Reviewed 1 week ago

Manager - Daisy gave us a very warm welcome and took care of all your needs .. gave us a nice room with all the nice amenities .. We had been there to enjoy the great amusement places around the area with my wife and my young son .. especially the Khema Boardwalk and the Johnson Space Center .. which... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western Pl... S, General Manager at BEST WESTERN PLUS Seabrook Suites, responded to this review

Dear Kedargiri G, Thank you for the most kind compliments! It was a pleasure meeting you and your family and we are so pleased you enjoyed your stay with us! As you know, guest reviews are very important to us and we get the chance to see what we do very well and what we need to improve upon. Each... More 

Houston, Texas
Level Contributor
82 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We enjoyed everything about this hotel except for our room. It had a nasty mold/humidity smell. If we would have been staying more than one night we would have asked to move. We were only there to sleep. The rest of the time was spent in Kemah. The smell was coming out of the AC unit. My husband has horrible... More 

Was this review helpful? Yes
Best Western Pl... S, General Manager at BEST WESTERN PLUS Seabrook Suites, responded to this review

On behalf of the entire staff, I would like to offer our apologies that you had to endure a smell in your room. The maintenance staff have been working diligently to ensure that we do not have this issue again and have been pulling all air conditioners and giving them a thorough cleaning to ensure the air in the room... More 

Beaumont, Texas
1 review
4 of 5 stars Reviewed 3 weeks ago

I was very satisfied with this Hotel. The rooms were very clean and comfortable. Great location as well! The only thing is having to wait for the elevator since there is only one and the breakfast was pretty bad, but it was a full breakfast with eggs and bacon, just not tasty. Cleanliness is excellent though and that's what I... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western Pl... S, General Manager at BEST WESTERN PLUS Seabrook Suites, responded to this review

Hi Toni! Thank you for letting us know what you did and didn't like while staying with us. I am so sorry that your breakfast was not tasty! I will be checking into this and making adjustments as necessary. Breakfast is an important part of a great day and we want you to get off to a great start! We... More 

Donna, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Our plans were to visit Kemah since we had never been. This hotel is just outside the town, but well worth the stay. The staff here is great. We used their drop off service instead of driving the Boardwalk. The driver was very friendly and knowledgeable about the area. We plan to visit again this year. We will definitely stay... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Best Western Pl... S, General Manager at BEST WESTERN PLUS Seabrook Suites, responded to this review

Thank you Arriana for taking the time to let us know how well you enjoyed your stay with us. We value our guests' feedback and use this information to measure how well we are doing. I am very happy to see you enjoyed it so much that you will be returning and we look forward to welcoming you back! If... More 

Arlington, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed at BW Seabrook for a short getaway to Galveston. I was greeted professionally by the young lady at the front desk. Express check in/out took only a minute or two. The staff was very helpful in assisting me with directions and restaurant information. The hotel was clean and the room was nice. I hardly ever do reviews but... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Best Western Pl... S, General Manager at BEST WESTERN PLUS Seabrook Suites, responded to this review

Dear Tamara, On behalf of the entire staff, thank you for giving us a review! It is always special when I see a review from a guest that doesn't normally do reviews; this is such a compliment that we made such a great impression! We hope to see you again on future visits to the area. If there is anything... More 

O'Fallon, Illinois
Level Contributor
65 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel in February 2015 the day before boarding a cruise ship. Hotel is located close to Houston cruise port and hotel offers free shuttle to ship (reservations required). We arrived to hotel at 1:45 pm. No clean rooms were available and that a room would be available within an hour. A room was finally available at... More 

Was this review helpful? Yes 1
Best Western Pl... S, General Manager at BEST WESTERN PLUS Seabrook Suites, responded to this review

Thank you for taking the time to review us and tell us where we needed improvements. I do apologize again and we have since worked with our pest control team on correct placement for their equipment. I am sorry that you did not experience complete satisfaction with your stay and we will work on correcting the deficiencies that you identified... More 

Big Spring, United States
1 review
5 of 5 stars Reviewed July 19, 2015

The staff was friendly and helpful. The room was nice and clean. Breakfast was great. The stay was pleasant. We were given information about area businesses and restaurants. The location was great, as well.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western Pl... S, General Manager at BEST WESTERN PLUS Seabrook Suites, responded to this review

Dear Kristen, Thank you for taking the time to review your stay with us. We know that there are many great choices for hotels in the area and we are so appreciative that you chose to stay with us at Best Western! We pride ourselves on providing the best customer service and help in any way we can whether it... More 

Baytown, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 14, 2015

The room smelled so bad, I don't know if it was the drain line in the floor of the bathroom , a plumbing issue or something in the carpet but its a strong smell of feces. I did report it upon check out and the clerk apologized and I do believe I could of asked for another room but arrived... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Best Western Pl... S, General Manager at BEST WESTERN PLUS Seabrook Suites, responded to this review

Dear Ms. Johnson, Thank you so much for bringing this to our attention! Again, I am so sorry that you had to endure that and we are so thankful that you are such an understanding guest. We have been working diligently to correct the problem and are keeping the room out of order until it is resolved. If there is... More 

1 review
5 of 5 stars Reviewed July 13, 2015

It was a good experience, we had a great time. My family enjoy everything. the employes were very helpful. I defently recommended this hotel to my family and friends, defetley we'll use this hotel again. Thank you for everything.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western Pl... S, General Manager at BEST WESTERN PLUS Seabrook Suites, responded to this review

Dear Juany G, Dear Frank, On behalf of the staff, I would like to extend a sincere thank you for choosing us to stay with; we know there are many choices in the area and we are pleased that your stay with us was a great experience! If there is anything that we can do to help you with future... More 

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