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BEST WESTERN PLUS Seabrook Suites

Certificate of Excellence
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5755 Bayport Blvd, Seabrook, TX 77586 (Formerly Comfort Suites Seabrook)
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BEST WESTERN PLUS Seabrook Suites
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BEST WESTERN PLUS Seabrook Suites
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172 reviews from our community

Traveler rating
    125
    32
    8
    3
    4
See reviews for
58
73
1
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dallas, Texas
1 review
3 of 5 stars Reviewed 3 days ago NEW

My wife and I were on a road trip and decided to stay here on a whim. We made our reservation online, arrived and checked in late (around 10pm), and were kindly greeted and assigned a room. We arrived to the room to find the bed made but a bathroom that hadn't been touched. There were dirty towels on the... More 

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San Antonio
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stay: April 4, 2015. We recently stayed at this Best Western while waiting to take a cruise out of the Seabrook, Texas port. The place offers a warm breakfast, parking for your car while you are on your cruise, and nice comfortable size rooms. Bathrooms are good size, rooms are spacious, clean and the bed is comfortable. A/C met our... More 

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Santa Rosa, California, United States
Senior Contributor
24 reviews 24 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Great staff, enjoyed our stay and a ride to the cruise ship was VERY important. Breakfast was missing the waffles we find at Best Western hotels on the west coast. Breakfast could offer more selection. Room was BIG and comfortable. Maybe add a second luggage stand in the room. Friendly front desk, great after hours of traveling.

Review collected in partnership with Best Western

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Baytown, Texas
1 review
5 of 5 stars Reviewed 1 week ago

I previously gave this place a bad review due to a bad experience there, I was contacted about 5 mins after posting the review and was surprised about that, most places they either don't care what you post about them or maybe they are never contacted. The hotel mgr at this particular hotel said she received and email concerning my... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western Pl... S, General Manager at BEST WESTERN PLUS Seabrook Suites, responded to this review

Dear April, Thanks so much for giving us a second chance to earn your business. I can't apologize enough that your experience with us was not what it should have been. We read all of our reviews and we use them to find out what we are missing and work to get it corrected as soon as possible. Without our... More 

Oklahoma City, Oklahoma
Contributor
14 reviews 14 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Leaving for a cruise from Houston, we read the various reviews and decided to try out this hotel. It included free parking during the cruise, with free shuttle services back and forth from the port. Some of the reviews were not so good, but we decided to take a chance. Glad we did. Upon arrives around 7:00pm on Sat 4th,... More 

Was this review helpful? Yes
Best Western Pl... S, General Manager at BEST WESTERN PLUS Seabrook Suites, responded to this review

Dear J, I do not know how to thank you enough for the wonderful review! I was without words as I read all of the great things you had to say about the hotel and all of the staff!!! We understand that it is not possible to always do everything right, but we do try!!!! We are very thankful that... More 

san carlos, United States
1 review
5 of 5 stars Reviewed 1 week ago

we stayed here the nigt before our cruise. all of the employess there are very freindly and helpfull. Rooms are nice and spacious. Hotel was clean. There is no where close to eat but they do have a van that will take you to any restaurant in the area to eat ( drop you off and pick you up)Would deffinatly... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western Pl... S, General Manager at BEST WESTERN PLUS Seabrook Suites, responded to this review

Thank you for sharing your comments about our hotel with the online community! We know many people read reviews and we appreciate the time you took to complete the survey. Our staff was so pleased to read your comments! We truly strive to make every guest part of our family. We really enjoyed having you folks with us and can't... More 

Longmont, Colorado
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Very close to the Bayport Cruise Terminal. Good sized rooms. Hot breakfast but nothing too fancy. Helpful staff. Will be returning for pre cruise stay again soon! Check out on a cruise morning can be a bit crazy but the staff handled the surge of people leaving all at the same time rather well.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western Pl... S, General Manager at BEST WESTERN PLUS Seabrook Suites, responded to this review

Dear DarkPrayer, Thank you for your kind comments about your stay with us! Cruise days can be a bit crazy and hectic ( I refer to it as organized chaos!!). As a team, we always try to come up with new and better ideas to make the service as seamless for our guests as possible. We know that sometimes delays... More 

Silver Bay, minnesota, United States
1 review
5 of 5 stars Reviewed 1 week ago

The hotel was close to the cruise port. James, the driver will take you where you need to go. The front desk people were very nice answered all of our questions . We would stay again if we take another cruise out of this area. We would recomend this hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western Pl... S, General Manager at BEST WESTERN PLUS Seabrook Suites, responded to this review

Dear Kevin, We know that you have many hotel choices when travelling and we sincerely appreciate you choosing our Best Western for your pre-cruise stay. James and all of the staff do such a great job at ensuring the guests are happy and comfortable and I could not be more proud to be a part of this team. We all... More 

Rockwall, United States
1 review
5 of 5 stars Reviewed 1 week ago

We usually stay at Best Westerns on our coast visits. This will be our new place to stay. It was absolutely the best stay we have had on the coast. The staff were professional and friendly. The breakfast was not just enjoyable it was tasty and well prepared unlike any other hotel we have used.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western Pl... S, General Manager at BEST WESTERN PLUS Seabrook Suites, responded to this review

Dear Kristi, On behalf of myself and all of the staff, especially the breakfast staff, Thank you! We are very proud to be a Best Western Plus and have embraced the ICare culture with open arms and it is great to see such a great review of our property! We are constantly working to improve our breakfast scores. Breakfast is... More 

Top Contributor
85 reviews 85 reviews
15 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The communication prior to our stay was very good. We had reserved two rooms, when we got there late at night one of the rooms was not clean and ready, however they discounted and switched to another room. They had a average breakfast the next morning. Room was decent sized and kind of had a funny smell. However the main... More 

Was this review helpful? Yes
Best Western Pl... S, General Manager at BEST WESTERN PLUS Seabrook Suites, responded to this review

Dear Bert H, Thank you so much for the great review! I do apologize that one of your rooms was not ready when you arrived and I am so proud of the staff for making sure to take care of that right away. We pride ourselves on our service and myself along with all of the staff enjoy reading our... More 

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