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BEST WESTERN PLUS Seabrook Suites

2.5 of 5 5755 Bayport Blvd, Seabrook, TX 77586 (Formerly Comfort Suites Seabrook)
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Certificate of Excellence 2014
BEST WESTERN PLUS Seabrook Suites
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BEST WESTERN PLUS Seabrook Suites
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79 reviews from our community

Traveler rating
    56
    14
    4
    2
    3
See reviews for
31
29
1
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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    (17)
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Baton Rouge, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great service, beautiful property, courteous staff, great breakfast, outstanding hotel experience. The desk staff was very helpful and provided great information about the area as well as directions to our destination in Galveston, Texas. The hotel market provided many of our needs for snacks and item we left at home. The hot breakfast was tasty and the breakfast staff as... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Best Western Pl... S, General Manager at BEST WESTERN PLUS Seabrook Suites, responded to this review

Good Afternoon Shirl, Thank you for reviewing us! It is always so great to get such wonderful feedback from our guests. We consider everyone as a part of our family here. We hope you will be returning next year for the event! See you soon! Daisy More

Chemainus, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent our pre-cruise night here after a long flight from Canada. The room was clean, quiet and very comfortable but it was the welcoming and accommodating nature of the staff that left us with such a great impression of this property. Kudos to Daisy, Melody, and Tiffany at the front desk for their efficient but down to earth style,... More

Was this review helpful? Yes 1
Best Western Pl... S, General Manager at BEST WESTERN PLUS Seabrook Suites, responded to this review

Hello JeepJay! Thank you so much for giving us such a wonderful review! It is always our pleasure to go that extra step in welcoming our guests. I will share your review with all of the staff; I know how much it means to them to hear from our guests when they are exceeding their expectations. We hope to see... More

Mexico City, Distrito Federal, Mexico
1 review
1 of 5 stars Reviewed 2 weeks ago

I was there with my family for only one nigth, they made me sign a document warning that if you smoked in the room there would be a $300 penalty. I never smoked in the room and my credit card was charged for that penalty. I stayed with my wife and my two year old child and I would never... More

Was this review helpful? Yes
Best Western Pl... S, General Manager at BEST WESTERN PLUS Seabrook Suites, responded to this review

Dear Michael, I'd like to offer apologies that you are so unhappy with the charges that you incurred; however, I did investigate the incident to ensure it was accurate. My housekeeping supervisor and front desk manager had pictures of cigarette ashes in the bathroom floor and both confirmed that the room had a very strong smoke odor. Due to this... More

Baton Rouge, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

Woken up early while on nights and forced to leave before job was over therefore had to switch hotels in the middle of the job. Room service was non-existent if staying for long periods and working nights.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western Pl... S, General Manager at BEST WESTERN PLUS Seabrook Suites, responded to this review

Dear Casey K, Again, I do apologize for the inconvenience this caused you. As stated in my previous email to you, your checkout date was for that day and I saw no notes on you needing to extend past that date and unfortunately, we were 100% sold out for past that date. As far as cleaning service, we do have... More

Overland Park, KS
Top Contributor
86 reviews 86 reviews
14 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great hotel ... just taken over by BW. Long way from airport, but if you're looking forward a hotel near the Bayport Cruise Terminal this is a good location. They offer a free shuttle to the cruise port as well as anywhere within a 5 mile radius of the hotel, since there are not many restaurants or shopping areas nearby.... More

Was this review helpful? Yes 1
Best Western Pl... S, General Manager at BEST WESTERN PLUS Seabrook Suites, responded to this review

Dear Kansas Travelers, Myself and the staff would like to thank you for giving such positive feedback on your stay with us. It is our goal to continually provide the best experience, from check-in to check-out! We look forward to seeing you on your next visit to our area! If there is anything that I can do for you, please... More

Houston, Texas
2 reviews
4 of 5 stars Reviewed October 8, 2014

This was a very Nice hotel. It was Very comfortable. Nice location-Close to Kemah Boardwalk. The room was very Clean and the bed was comfortable. The management staff was excellent. James was very accommodating. We were pleased and will return back to this location in the very near future!

Was this review helpful? Yes
Best Western Pl... S, General Manager at BEST WESTERN PLUS Seabrook Suites, responded to this review

Good Afternoon Carolyn, From all of the staff, we would like to thank you for giving us such a great review! We pride ourselves on providing superior customer service and cleanliness and it is great to get feedback from our guests when we have exceeded their expectations. We look forward to seeing you again! Sincerely, Daisy Dees General Manager More

Burleson, Texas
1 review
5 of 5 stars Reviewed September 19, 2014

We spent one night here before a cruise. Great location, near Kemah Boardwalk, Space Center and several restaurants. Exceptionally clean. Staff (front desk, housekeeping and breakfast attendant) were very professional and friendly. Breakfast and eating area was more than adequate. Waffles were excellent. Free internet service was a plus. Best nights sleep we have had in a really long time.... More

Was this review helpful? Yes
Best Western Pl... S, General Manager at BEST WESTERN PLUS Seabrook Suites, responded to this review

Dear BJTravels, We would like to extend a sincere thank you from myself and all of the staff for your wonderful compliments! It is so great for the entire team to see that their efforts do not go unnoticed and is a great booster for them to continue delivering superior customer service to every guest that walks through the front... More

1 review
5 of 5 stars Reviewed August 28, 2014

Very nice hotel with great accommodation. Staff is very friendly, Tiffany helped to accommodate our party and was very welcoming. Shuttle took us to Kemah Boardwalk and picked back when we called. It was a very pleasant stay!

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western Pl... S, General Manager at BEST WESTERN PLUS Seabrook Suites, responded to this review

Dear emetztb, Thank you for taking the time to review us! We take great pride in providing superior customer service to our guests and our furry guests as well! I will be sure and share your compliments with Tiffany and the entire staff. If we can do anything to help you in the future, please let us know! We hope... More

Cambridge, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 24, 2014

Only one concern with my stay at this hotel.... dryer not in service, however the front desk staff member was more then accommodating and took all my wet clothes and dried them in the hotel laundry area. Rooms clean, bed comfortable, breakfast- the usual Best Western Breakfast- was ok.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western Pl... S, General Manager at BEST WESTERN PLUS Seabrook Suites, responded to this review

Hello Maureen, Thank you for taking the time to review us! We take great pride in providing superior customer service to our guests. I apologize that our dryer was not working and it took so long for the repair man to come and fix it. I am also happy to hear that the staff was able to accommodate and take... More

Dallas, United States
1 review
5 of 5 stars Reviewed July 24, 2014

Would sooo stay here again!! The only complaint would be that the WIFI was a tad bit slow... Overall everthing was top notch! Breakfast was delish. Rooms were clean. Bed was super comfy.. Very kid friendy. Front desk was helpful. Maids were awsome and nice! The woman that did the breakfast kept everything fully stocked. She was awesome!

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western Pl... S, General Manager at BEST WESTERN PLUS Seabrook Suites, responded to this review

Good afternoon Esther, On behalf of our entire team, Thank You for the Great Review!! We strive to provide the best in service and we are happy that we achieved that with you! If there is anything that I can do for you, please do not hesitate to call me! We hope to see you again soon! Sincerely, Daisy Dees More

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Additional Information about BEST WESTERN PLUS Seabrook Suites

Address: 5755 Bayport Blvd, Seabrook, TX 77586 (Formerly Comfort Suites Seabrook)
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Seabrook
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Seabrook Suites 2.5*
Number of rooms: 86
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